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Conversation Intelligence
Lead scoring

Conversation Intelligence Software with Lead Qualification (2026)

Last updated: April 2026

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Features

API(14)

Access Controls/Permissions(8)

Alerts/Notifications(15)

Call Recording(14)

Dashboard(15)

Integrated with

HubSpot CRM(12)

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Free(5)

Open Source(0)

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Mac(6)

iPad(4)

Android(6)

Linux(5)

Web-based(17)

iPhone(6)

Windows(6)

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Small Business(17)

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17 software options

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HubSpot Sales Hub

4.5

(497)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Freemium email productivity & tracking for sales teams

HubSpot Sales is a suite of inbox-based email tracking & productivity tools with which sales teams can build, automate, and accelerate their sales processes

Read more about HubSpot Sales Hub

Users also considered

Convin

4.9

(232)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

3X your contact center performance with Convin.

Convin is a contact center-focused Full-Stack Conversations QA platform powered by AI. Conversation analysis provides last-mile agent coaching, winning behavior analysis, and 100% omnichannel conversation audit.

Read more about Convin

Users also considered

Apollo.io

4.5

(387)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Find ideal prospects and convert them into customers.

End-to-end outbound sales platform. Find prospects, communicate at scale, win deals. Easily, from one place.

Read more about Apollo.io

Users also considered

Outreach

4.4

(308)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based sales execution platform for businesses

Outreach Conversation Intelligence, powered by AI-virtual assistant KaiaTM, allows reps to spend more time selling by assisting them during the conversation with in-the-moment content, automating action items, transcriptions and meeting summaries, reducing the need for manual work.

Read more about Outreach

Users also considered

CallRail

4.5

(173)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Call Tracking & Analytics

CallRail's Conversation Intelligence surfaces AI-generated call insights to reveal customer pain points, common questions, and leads.

Read more about CallRail

Users also considered

Ebsta

4.8

(104)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer engagement platform with Chrome extensions

Ebsta is a customer engagement platform designed to help marketing, sales and customer success teams increase productivity and enhance customer engagement directly from their inbox with Salesforce and Gmail integration, plus email, calendar, contact synchronization, and more

Read more about Ebsta

Users also considered

Convirza

4.4

(99)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Call optimization and tracking solution

Conversation Intelligence allows you to understand exactly what your customers are looking for, and how well your team is performing.

We analyze every aspect of the conversation to give you data to make important business decisions.

Read more about Convirza

Users also considered

Salesken

4.7

(22)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-based conversational intelligence tool for sales reps

Salesken is a sales enablement software that helps businesses leverage artificial intelligence (AI) technology to generate leads and streamline client interactions through various communication channels. Marketers can determine customers’ intent and qualify prospects according to received insights.

Read more about Salesken

Users also considered

Aviso

4.2

(30)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Sales forecasting and data analysis

Aviso is a sales forecasting and analytics software designed for medium and large enterprises looking for total revenue intelligence across all key sales functions. It uses algorithms and data science to provide both predictive sales forecasts and historical trend analysis.

Read more about Aviso

Users also considered

Diabolocom

4.9

(9)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud software for call centers & customer service.

Diabolocom is a European leader in cloud-based software services for call centers and customer service.
With fast deployment, compelling ease of use, secure cloud hosted in Europe, premium call quality and native CRM integration, easily increase customer loyalty and boost sales.

Read more about Diabolocom

Users also considered

QEval

4.0

(20)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Quality matters

Etech QEval is a centralized solution ensuring that customers are treated with equal importance and the contact center has consistent and high CSAT.

Read more about QEval

Users also considered

ViaDialog

5.0

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Smart interactions

AI cloud contact center for managing voice, chat, email & social media. Boost CX with automation, routing & CRM integration.

Read more about ViaDialog

Users also considered

DialLink

(0)

The Best Phone System for Small Businesses

DialLink provides SMBs and startups with a business phone system that combines AI voice agents, advanced call handling, and business messaging to automate routine interactions and project a professional image, without the cost or complexity of enterprise tools.

Read more about DialLink

Users also considered

Call Optix

(0)

AI voice call analytics and sales management tool

Call Optix is an AI-enabled call intelligence platform that transcribes, analyzes, and summarizes calls to help sales teams close more deals. Users can gain actionable insights, prioritize leads, track revenue, and integrate seamlessly with VOIP and CRMs.

Read more about Call Optix

Users also considered

Teldrip Insights

(0)

Conversation intelligence and call tracking software

Teldrip Insights is an AI-based call tracking and conversation intelligence solution that transforms click-to-call functionality with advanced analytics and real-time data processing capabilities. The platform serves as a comprehensive solution for businesses seeking to optimize customer communications, enhance lead conversion rates, and gain actionable insights from call data.

Read more about Teldrip Insights

Users also considered

Blip

(0)

Smart chat platform for digital channels

Blip ofrece Conversation Intelligence para analizar y optimizar conversaciones en WhatsApp, Instagram, Messenger y webchat. Convierte interacciones en insights accionables sobre intención, etapa del journey y desempeño, mejorando conversión, resolución y calidad con analítica en tiempo real.

Read more about Blip

Users also considered

Sabato

(0)

Managed enterprise voice AI infrastructure

Sabato uses advanced LLMs to understand caller intent, not just keywords. It actively qualifies leads by asking targeted questions, determining urgency, and distinguishing sales from support. We turn messy audio into structured data, ensuring you know exactly why they called.

Read more about Sabato

Users also considered

Related categories

Sales Forecasting

Sales Enablement

Artificial Intelligence

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