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Top Rated Conversation Intelligence Software with Performance metrics - Page 2

Last updated: November 2026

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82 software options

Praiz logo

Superpowers for your Sales team

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Praiz extracts actionable & accurate data from your meetings then automatically feeds your CRM where you need it.

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MeetGeek logo

AI meeting assistant with notes taking and video recording

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MeetGeek is an AI meeting assistant that automatically video records, transcribes, summarizes, and provides the key points from every meeting.

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EvaluAgent logo

Quality assurance solution for customer service and sales

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EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

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ViaDialog logo

Sovereign AI contact center: cloud, on-premise or hybrid

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French contact center platform with native telephony, omnichannel routing and AI agents (voicebots, chatbots) that execute tasks. Deployed in the cloud, on-premise or hybrid, with REST APIs and native CRM integrations.

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HubSpot Sales Hub logo

More selling. Less everything else.

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One platform where your pipeline, your deals, and the work to move them forward all run from the same customer data. HubSpot Sales Hub helps reps focus on selling and gives leaders trusted reporting, insights, and recommendations. Start free.

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Spiky.ai logo

Decision Intelligence for Revenue Teams

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Spiky is an AI-powered conversation and revenue intelligence platform that transforms customer interactions into actionable insights, real-time coaching, and smarter revenue decisions.

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Gryphon logo

Cloud GRC platform for enterprise contact governance

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Gryphon ONE is a cloud-based enterprise contact governance platform enforcing real-time compliance across voice, SMS, email, and AI.

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MaestroQA logo

Cloud-based contact center QA & analytics platform

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Cloud-based conversation analytics and QA platform for mid-market and enterprise contact centers, offering AI-powered scoring.

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Cresta logo

AI-based sales enablement solution

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Cresta is an enterprise-grade generative AI platform built specifically for contact centers. The platform is trained on a company's personal data, enabling it to deliver human-centric AI agents that can resolve complex customer issues. Cresta's AI agents help contact centers cut costs while ensuring quality, with compliance protocols to regulate behavior and protect against attacks.

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Allego logo

Cloud-based revenue enablement for enterprise teams

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Cloud-based revenue enablement platform for enterprise and mid-market teams, combining sales training, AI coaching, and content.

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CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

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CallMiner delivers the industry’s most comprehensive, AI-powered conversation intelligence platform to analyze omnichannel customer interactions – including calls, chats, emails, surveys and more – at scale to improve operational efficiency and customer experience.

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VoxIntel AI logo

Every Rep. Your Best Rep. From Day 1.

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VoxIntel AI is real-time sales call coaching software that joins live conversations as an AI participant, delivering in-call prompts for MEDDIC, MEDDPICC, and SPICED discovery, then syncing call summaries and next steps to HubSpot and Salesforce automatically.

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MiaRec logo

Turn Customer Conversations into Actionable Intelligence.

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MiaRec is an AI-native conversation intelligence platform for contact centers that helps improve CX, reduce churn, and uncover revenue opportunities.

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CONQUER logo

Native Salesforce sales engagement for enterprises

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Cloud-based sales engagement platform running natively in Salesforce, offering power dialing, multi-channel cadences, and AI coaching.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Observe.AI logo

Cloud-based contact center AI platform for enterprises

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Observe.AI is a cloud-based AI platform for enterprise contact centers that unifies Voice AI agents, real-time agent assistance.

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Call Journey logo

AUTOMATED CUSTOMER INTELLIGENCE STORYTELLING

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Advanced, continuous customer intelligence derived directly from customer interactions.

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Mosaicx logo

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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AgentX logo

Make AI Work For You

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1. Build GPT for your business at AgentX and publish on your website

2. Open enterprise accounts for the whole company to access premium AI text, image, video models and customized AI agent

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Jiminny logo

Cloud-based conversation intelligence for revenue teams

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Cloud-based conversation and revenue intelligence platform that auto-records, transcribes, and syncs calls to CRM for sales teams.

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Balto logo

Cloud contact center AI for mid-market teams

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Cloud-based contact center AI platform for mid-market and enterprise teams, offering real-time agent assist and AI coaching.

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Revenue.io logo

Sales engagement and call tracking platform

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Revenue.io is a cloud-based sales engagement platform designed to help Salesforce users manage leads, identify revenue-generating channels, and analyze performance. Features include lead prioritization, real-time recommendations, workflow automation, reporting, call monitoring, and transcription.

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Apollo.io logo

Cloud-based B2B AI sales platform for all team sizes

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Cloud-based B2B sales intelligence platform with a 240M+ contact database, multi-channel outreach, and AI-driven engagement tools.

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Convirza logo

Call optimization and tracking solution

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Conversation Intelligence allows you to understand exactly what your customers are looking for, and how well your team is performing.

We analyze every aspect of the conversation to give you data to make important business decisions.

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Aviso logo

Cloud-based AI revenue platform for B2B enterprises

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Cloud-based AI revenue operating system for B2B enterprises combining forecasting, pipeline management, and deal guidance.

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