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Customer Retention
Sms integration

Customer Retention Software with SMS Messaging (2026)

Last updated: March 2026

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Campaign Management(14)

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Campaign Monitor by Marigold

4.5

(505)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cross-channel marketing made simple and stress-free

Campaign Monitor by Marigold is the leading provider of professional-grade email marketing and automation software for growing businesses

Read more about Campaign Monitor by Marigold

Users also considered

XM for Customer Experience

4.6

(255)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer experience management (CXM) platform

Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

Read more about XM for Customer Experience

Users also considered

ReviewTrackers

4.7

(172)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Review monitoring software for multi-location businesses

Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

Read more about ReviewTrackers

Users also considered

Emma by Marigold

4.2

(156)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Multi-channel marketing that works for you.

Emma by Marigold is an email marketing platform which focuses on segmentation, automation, and an easy-to-use email builder for teams of all sizes to leverage their customer data, increase engagement, and drive more revenue from email. Users can create and collaborate on email campaign content.

Read more about Emma by Marigold

Users also considered

WebEngage

4.5

(32)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Marketing Automation & Customer Data Platform for Enterprise

WebEngage is a customer data platform & marketing automation suite that makes user engagement & retention simplified and highly effective for consumer tech enterprises and SMBs.

Read more about WebEngage

Users also considered

Pushwoosh

4.4

(20)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Retain your valuable audience through effective messaging

Achieve the growth you strive for with one platform. Engage, convert, and retain your customers through push notifications, in-app messages, emails, SMS, and WhatsApp messaging.

Read more about Pushwoosh

Users also considered

Selligent

4.6

(15)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Multi-channel marketing solution fusing insight & engagement

Selligent is a multi-channel marketing solution for identifying customers, analyzing behavior across channels, and interpreting data with custom reports

Read more about Selligent

Users also considered

Maqsam

4.6

(11)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud and mobile-based contact center solution

Maqsam is a cloud and mobile-based contact center solution that helps manage customer experience and revenue, automate customer support, and streamline sales tasks.

Read more about Maqsam

Users also considered

Apex Loyalty

5.0

(6)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Channel & employee loyalty management

Apex Loyalty is a loyalty marketing & incentive automation tool designed to help businesses engage & communicate with channel partners to drive brand advocacy

Read more about Apex Loyalty

Users also considered

Sailthru

3.9

(11)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Marketing automation for media & publishing and retail.

Sailthru by Zeta is a marketing automation software and multi-channel personalization tool that serves media and retail brands. The software allows you to personalize customer experiences on every channel, including email, website, and mobile.

Read more about Sailthru

Users also considered

Yalt

5.0

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Boost customer loyalty. Drive growth with Yalt’s solutions.

Maximize retention with Yalt. Use digital loyalty programs, cashback, gift cards, and personalized communication via email, SMS, and push notifications. Deliver value with meaningful rewards and experiences, turning one-time buyers into loyal advocates. Keep customers engaged and coming back!

Read more about Yalt

Users also considered

Epicor Service CRM

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based service CRM solution

Epicor Service CRM is a cloud-based solution that helps you manage your customer relationships from quote to sale, from service to delivery, and beyond.

Read more about Epicor Service CRM

Users also considered

Cheetah Digital

3.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Enterprise Multi-channel Campaign Management

With Cheetah Digital, no list is too big, no data too complex. Put your data to use by letting it drive the action to better engage with your audience and cultivate their loyalty.

Read more about Cheetah Digital

Users also considered

Skeepers Feedback Management

(0)

Understand and improve your customer experience

Cloud-based customer satisfaction platform, which helps small to large businesses in healthcare, technology, real estate, and other sectors manage customer experience via surveys, reporting, trend analysis, engagement tracking, and more.

Read more about Skeepers Feedback Management

Users also considered

EngagePackage

(0)

Customer engagement software

EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

Read more about EngagePackage

Users also considered

Related categories

Customer Loyalty

Email Marketing

Marketing Automation

Mobile Marketing

Customer Experience

Customer Engagement

Customer Success

Customer Satisfaction

Customer Journey Mapping Tools

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