getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

IT Ticketing Systems Software - Page 6

Last updated: March 2026

182 software options

Wowdesk logo

Omnichannel customer service help desk software

learn more
Wowdesk is a web-based, omnichannel help desk solution designed to deliver positive customer experiences for businesses of all sizes. The platform automates the tracking, recording & lifecycle of customer service requests, and can be customized for different workflows, SLA rules, and org structures.

Read more about Wowdesk

Users also considered
AtemisCloud logo

Full Business Management SaaS for service companies

learn more
AtemisCloud is an advanced Business Management SaaS platform with features covering customer management, marketing, HR, back office, administration, projects, and finance. Used in 60 countries by 1500 corporations and SNE for the last 23 years.

Read more about AtemisCloud

Users also considered
Contact Boss logo

CRM database management tool for managing contacts

learn more
Contact Boss is a database management solution designed to help small to midsize retail businesses, non-profits, & entrepreneurs manage contact details & customer communication. The legacy data support functionality lets users upload & merge existing databases, as well as detect duplicate entries.

Read more about Contact Boss

Users also considered
ProBusinessTools logo

Online service management software with mobile app support

learn more
ProBusinessTools service management software for streamlining processes including customer sales, scheduling, dispatch, inventory, recurring billing and more

Read more about ProBusinessTools

Users also considered
Novo Solutions logo

Asset & Work Order Management

learn more
User-friendly and flexible web and mobile Asset, Work Order and Customer Service solution. Geo-tag and map assets. Schedule Preventative Maintenance.

Read more about Novo Solutions

Users also considered
Totango logo

Accelerate Revenues with Customer Engagement Management

learn more
Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.

Read more about Totango

Users also considered
Results logo

Grow your business with Results

learn more
Results is an all-in-one CRM for Service Operations and Field Service Management. The award-winning software streamlines operations, enhances customer relationships, centralizes information, and integrates with QuickBooks and other popular apps.

Read more about Results

Users also considered
Oracle Service logo

Web, Social & Contact Center

learn more
Oracle Service is an enterprise-scale suite of customer service and contact center software to improve the customer experience across all channels. Oracle Service is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services.

Read more about Oracle Service

Users also considered
Suptask logo

Team ticketing for faster resolutions integrated in Slack

learn more
Internal ticketing closely aligned with your teams. Work with your team-to-team tickets purely on Slack where your conversations are the tickets. Instant communication and collaboration reduces the overall resolution time on your customer cases.

Read more about Suptask

Users also considered
GovQA logo

Knowledge base and help desk software

learn more
GovQA is a knowledge base software that helps governmental organizations to streamline processes related to public records management, monitor subpoenas, track legal holds, handle compliance, and more from within a unified platform. With the correspondence module, elected officials can handle requests and communications with attorneys, media, legislative bodies, government agencies, and the public.

Read more about GovQA

Users also considered
C2 logo

The ultimate ITSM platform

learn more
C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

Read more about C2

Users also considered
SAP Marketing Cloud logo

Multi-channel marketing software with customer segmentation

learn more
SAP Marketing Cloud is a customer relationship management (CRM) software that helps businesses streamline operations related to lead generation, campaign planning, predictive analytics, and more. Marketing professionals can create and distribute personalized campaigns across multiple channels.

Read more about SAP Marketing Cloud

Users also considered
Total Network Inventory logo

PC and software audit management software

learn more
Total Network Inventory (TNI) is a solution for handling PC, Mac, Linux, and FreeBSD audit, reporting and software licenses management.

Read more about Total Network Inventory

Users also considered
Woopra logo

Real-time customer activity

learn more
Woopra is a customer behaviour analytics app that helps businesses enhance personalized and behavioural targeting. It improves the customer experience, tracks customer activity, builds customer segments, generates retention and funnel reports, and live dashboards to measure your key metrics.

Read more about Woopra

Users also considered
Fieldpoint logo

Cloud-based field service and project management software

learn more
Fieldpoint Service Applications is a developer of field service software and project job costing applications.

Read more about Fieldpoint

Users also considered
Freshsuccess logo

Data-driven customer success management software

learn more
Freshsuccess is a cloud-based customer success management solution designed to assist customer success teams in managing customers, preventing churn, and increasing account expansion. The platform offers a range of features including workflow management, and customer intelligence & health scoring.

Read more about Freshsuccess

Users also considered
ServiceWise logo

Web based help desk management software

learn more
ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features

Read more about ServiceWise

Users also considered
AgentCubed logo

Lead management and CRM solution for insurance businesses

learn more
AgentCubed is a cloud-based solution designed to help insurance businesses manage leads and distribution, customer relationships, workflows automation, and more. The platform enables agents to quote on/off-exchange products, calculate premiums, compare policies, and submit applications.

Read more about AgentCubed

Users also considered
Enghouse eKMS logo

Internal & external knowledge base and forum management

learn more
SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. Search engine, internal/external kb moderator tools, workflows, ticketing, custom forms, editor, article templates and snippets, statistics reporting, drafts and much more.

Read more about Enghouse eKMS

Users also considered
Helprace logo

All-in-one customer service solution

learn more
Helprace is an all-in-one customer service solution which allows companies of any size to manage customer support, by offering a help desk ticketing system, knowledge base and feedback community in one application

Read more about Helprace

Users also considered
Ivanti Neurons for ITSM logo

Modernize service delivery for IT and beyond.

learn more
With Ivanti® Neurons for ITSM, you gain a proven,
robust IT service management solution that transforms
help desks and support teams into strategic business
enablers.

Read more about Ivanti Neurons for ITSM

Users also considered
LionO360 CRM logo

Cloud-based CRM solution for small to midsize businesses

learn more
We help growing businesses increase sales, improve customer relationships, and grow with our cloud-based CRM, FSM, and ERP business platforms. Visit our offices in New Jersey or our website www.lionobytes.com and see a demo for our incredibly powerful business management software, LionO360.

Read more about LionO360 CRM

Users also considered
Interakt logo

Supercharged Customer Engagement and Support platform.

learn more
Interakt is an All-In-One Customer Engagement and Support platform, which lets convert leads to paying customers with powerful marketing automation applications

Read more about Interakt

Users also considered
VeriShow logo

Video Chat, Cobrowsing, Screen sharing, Certified signature

learn more
Video Chat, Cobrowsing, Screen Sharing, Document sharing, Certified online signature for customer service and for secure online transactions. Sessions can be recorded, encrypted and store at client's location. Solution can be white-labeled. Salesforce or other CRM integration available too.

Read more about VeriShow

Users also considered
Pega CRM logo

Innovative technology, proven results

learn more
Pega is a customer relationship management and customer experience application designed by PegaSystems® Inc to help maximise your customer retention and customer acquisition levels. The Pega CRM software allows you to input live data into the web based application which in turn analyzes information and produces real-time reports. The entire CRM system is optimized for mobile devices, making it ideal for editing, creating and reporting on the go.

Read more about Pega CRM

Users also considered