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Social Listening Tools Software for Public Administrations (2026)

Last updated: February 2026

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28 software options

Brandwatch logo

Social media and reputation management platform

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Brandwatch is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support.

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Agility PR Solutions logo

AI-Powered PR Platform to Optimize Your Comms. Workflows.

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Agility PR Solutions is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Agorapulse logo

Easy-to-use social media management for teams and agencies

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Agorapulse is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Phone Support.

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XM for Strategy & Research logo

Customer insights & brand research survey management tool

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XM for Strategy & Research is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

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Sprout Social logo

Social Media Management Software for Business

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Sprout Social is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep).

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Mention logo

Reputation and reviews management solution

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Mention is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

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ReviewTrackers logo

Review monitoring software for multi-location businesses

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ReviewTrackers is available for Public Administrations and offers the following support options: Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk.

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facelift logo

Own the Social Media Game.

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facelift is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinklr is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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Iconosquare logo

Powerful social media analytics and management tool.

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Iconosquare is available for Public Administrations and offers the following support options: Chat, FAQs/Forum, Email/Help Desk, Knowledge Base.

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Mentionlytics logo

Social media marketing and mention tracking

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Mentionlytics is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep).

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Bunker DB Analytics logo

Make data work for you.

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Bunker DB Analytics is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Chat, Phone Support.

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Meltwater logo

Media monitoring and media intelligence solution

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Meltwater is available for Public Administrations and offers the following support options: Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat.

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Determ logo

Web & social media monitoring for brands

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Determ is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

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Locobuzz logo

Digital customer experience management

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Locobuzz is available for Public Administrations and offers the following support options: 24/7 (Live rep), Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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TrendSights logo

AI media insights, influencer analysis & content creation

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TrendSights is available for Public Administrations and offers the following support options: Chat, FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support.

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Emojot logo

All-in-one platform for customer-centric transformation

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Emojot is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum.

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Welov logo

Welcome to the Click > Insight era.

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Welov is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, Chat, FAQs/Forum, Phone Support.

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Onclusive Social logo

AI-powered social listening and market intelligence platform

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Onclusive Social is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Phone Support, Chat.

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Critical Mention logo

Track. Measure. Share. Grow

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Critical Mention is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, Phone Support, 24/7 (Live rep).

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Datawalt logo

we manage a unified visualization of your data.

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Datawalt is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Chat.

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Orlo logo

Enhance CS and marketing ops with Orlo's Social CX Suite.

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Orlo is available for Public Administrations and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Buzzmonitor logo

AI-powered all-in-one solution for social media & CX!

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Buzzmonitor is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Chat, Knowledge Base.

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Social Verdict logo

Cloud-based reputation intelligence software for businesses

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Social Verdict is available for Public Administrations and offers the following support options: Email/Help Desk.

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dima logo

Arabic AI media monitoring & analytics platform

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dima is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Chat.

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