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ClickTale Logo

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ClickTale - 2026 Pricing, Features, Reviews & Alternatives

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ClickTale overview

What is ClickTale?

ClickTale is a website user engagement platform that helps to analyse, understand and improve how users interact with your website. The app offers a number of features which combined give a deeper understanding of how your users behave whilst on your site. These features include session playbacks, a selection of heat maps, a conversion funnel, form analytics and a number of site efficiency tools.

ClickTale's session playback gives you a recording of all browser sessions, showing how users navigate across your site and which elements they interact with most. The selection of heatmaps offered in ClickTale include mouse move, click, attention and scroll reach heatmaps. Link analytics shows you where visitors hover, click and hesitate. You can place two heatmaps side-by-side for a comparison of various pages and versions.

ClickTale also includes a graphic conversion funnel that shows your visitors page-to-page journey across your site, allowing you to see where customers drop off and the highest converting paths. Furthermore, the app offers form analytics to identify the fields that are filled out the most. With ClickTale's site efficiency tools you can access bounce reports and JS errors reports. You can see an overview of all this activity - bounce reports, session playbacks and heatmaps - through ClickTale's page console .

Key benefits of using ClickTale

  • Session playback: See recording of browser sessions to understand how your users move, scroll, and click.

  • Data-rich heat maps: See a variety of heat maps to understand the parts of the page users engage with most. Includes: click heatmaps, scroll reach heatmaps, link analytics, attention heatmaps and mouse move heatmaps.

  • Conversion Funnels: See a visual graphic representation of your visitors' page-to-page journey. Drill down to session playbacks.

  • Form Analytics: See which fields users fill out the most and which they leave blank helping to optimise your forms and avoid drop out.

  • Site Efficiency Tools: See a set of reports such as JS error reports and bounce reports. Access a page console to see an overview of page performance.
  • Starting price

    Free

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    ClickTale’s user interface

    Ease of use rating:

    ClickTale reviews

    Overall rating

    4.1

    /5

    9

    Positive reviews

    78

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.57/10
    Rating distribution

    5

    4

    3

    2

    1

    4

    3

    1

    1

    0

    ClickTale's key features

    Most critical features, based on insights from ClickTale users:

    User interaction tracking
    Website analytics
    Conversion tracking
    Behavioral analytics
    Reporting/Analytics
    Survey/Poll management

    All ClickTale features

    Features rating:

    API
    Campaign management
    Customer segmentation
    Dashboard
    Form analytics
    Heatmaps
    Keyword tracking
    Monitoring
    Multi-Channel data collection
    Performance management
    Predictive analytics
    Segmentation
    Sentiment analysis
    Site Search Tracking
    Tagging
    Text analysis

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    ClickTale pricing

    Value for money rating:

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about ClickTale price and value

    Value for money rating:

    ClickTale support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base

    Training options

    Documentation

    ClickTale FAQs

    Q. What type of pricing plans does ClickTale offer?

    ClickTale has the following pricing plans:
    Free Trial: Available

    These products have better value for money


    Q. Who are the typical users of ClickTale?

    ClickTale has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does ClickTale support?

    ClickTale supports the following languages:
    English


    Q. Does ClickTale offer an API?

    Yes, ClickTale has an API available for use.


    Q. What other apps does ClickTale integrate with?

    ClickTale integrates with the following applications:
    Salesforce Marketing Cloud, Mailchimp


    Q. What level of support does ClickTale offer?

    ClickTale offers the following support options:
    FAQs/Forum, Knowledge Base

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