Qualtrics EmployeeXM Pricing, Features, Reviews & Comparison of Alternatives

Qualtrics EmployeeXM

Employee experience, performance, and engagement management

4.7/5 (56 reviews)

Qualtrics EmployeeXM overview

What is Qualtrics EmployeeXM?

Qualtrics EmployeeXM is an employee engagement platform designed to identify key drivers for worker productivity, engagement, and experience. The solution uses AI text analysis and predictive intelligence to develop actionable insights from employee interviews, performance reviews, and surveys.

With Qualtrics EmployeeXM, users can review real-time data from across the entire employee life-cycle and pinpoint key engagement drivers such as benefits, training, and career development opportunities. Businesses can use the benefits optimizer tool to calculate the optimal employee benefits package based on staff feedback.

Qualtrics EmployeeXM enables users to choose from pre-designed or custom surveys in order to tailor the feedback experience for each employee. The platform includes multiple feedback capture methods, including pulse surveys to measure fluctuations in engagement and track improvements over time, 360-degree feedback to automate the process of collecting multi-rater reviews, and exit surveys to identify key factors that influence employee retention.

Qualtrics EmployeeXM uses AI and machine learning to analyze text responses and statistics gathered from feedback to generate data-driven predictions. The software highlights the relationship between employee engagement outcomes and statistical analysis, providing managers with insights into key success factors as well as areas that require improvement.

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, Europe and 4 other markets, Germany, Latin America, Mexico, United Kingdom

Supported languages

English, French, German, Italian, Japanese, Portuguese, Spanish
Qualtrics EmployeeXM screenshot: Qualtrics EmployeeXM engagement driversWhat is Qualtrics?Qualtrics EmployeeXM screenshot: Qualtrics EmployeeXM manager dashboardQualtrics EmployeeXM screenshot: Qualtrics EmployeeXM lifecycle surveysQualtrics EmployeeXM screenshot: Qualtrics EmployeeXM engagement distributionQualtrics EmployeeXM screenshot: Qualtrics EmployeeXM analyticsQualtrics EmployeeXM screenshot: Qualtrics EmployeeXM exit interviewQualtrics EmployeeXM screenshot: Qualtrics EmployeeXM feedback delivery by departmentQualtrics EmployeeXM screenshot: Qualtrics EmployeeXM exit feedback

Qualtrics EmployeeXM reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.6
  4.3
  4.4
Amy Gaeta

The only survey builder I will use-- easy and trustworthy

Used weekly for 1-2 years
Reviewed 2018-10-03
Review Source: Capterra

Overall, I highly recommend Qualtrics to people who do not consider themselves to be "tech-savvy," but yet need to create and distribute surveys/ questionnaires for research and service purposes. I find other software designs lack the ease of use, but also lacks the simple yet professional design that Qualtric provides. Users are more likely to feel comfortable inputting information if the website looks professional.

Pros
Qualtrics is extremely simple to use for people of various levels of digital literacy. I have never been given a reason to doubt that a survey will work properly and efficiently. My favorite part of Qualtrics is the privacy it offers to users and survey creators. For research purposes, it can be extremely probleatic to know the personal identity of a survey taker. Additionally, when entering sensitive information, users need to trust the software they are using. The privacy and security measures taken by Qualtircs are of uptmost importance to me.

Cons
I have had trouble contacting customer service in the past. I contacted customer service with a question about using the software, not a complaint or problem. I contacted them via email and waited over two weeks for a reply. For a software company, I expected them to be more efficient with replying to customer questions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Chloe Kirk

Amazing! Like Google forms, but a million times better

Used occasionally for 2+ years
Reviewed 2020-02-06
Review Source: Capterra

This will make your business look so much more professional using qualtrics over other survey sites. You can also break down how you see the results after in pictures or exporting it as an excel chart to further analzye.

Pros
My university uses this software for all surveys it sends out. It is so convenient and easy to use but is also customized to my University so every survey sent out from it looks very official.

Cons
I have none! It is a great way to send out surveys.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

Minimize review

Jessica Baird

Fantastic survey software that can do almost anything but is a little too complicated at times

Used weekly for 6-12 months
Reviewed 2020-02-10
Review Source: Capterra

Expensive, can do anything analytic-wise but a little complicated to use.

Pros
Fantastic software that lets you do almost anything when it comes to surveys and analyzing survey results. We used the employee engagement features and they worked terrific, were anonymous and got us the analyzed results we were looking for. I appreciated the details you can upload to describe the office and department and location for employees - this made it great to view results according to different categories.

Cons
Onboarding set up was a little too lengthy. Customer service was horrible -- not the people on the other line but the wait times - sometimes up to 2 hours being on hold and then not getting a call back or email response. The survey software can do everything -- but it's not the most user friendly. The format is a little complicated at times and for someone with no analytics background, it was difficult to determine what each button meant and how to access certain features or view my results a certain way. This lead to me calling customer support numerous times for help.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Anonymous

Great for large company employee feedback

Used occasionally for 1-2 years
Reviewed 2018-09-12
Review Source: Capterra

Not for a smaller org but great option for large scale employee feedback collection.

Pros
Great for large scale employee feedback but overkill for smaller orgs.

Cons
Customer support is lacking and can be complicated to set up the logic for the surveys.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

Minimize review

Melvyn Smith Jr. MBA

My experience was excellent

Used daily for 2+ years
Reviewed 2018-03-22
Review Source: Capterra

our users love it also

Pros
One important think to us is the UI, and Qualtrics has a great ease of use for all of the users. We enjoy it.

Cons
The one thing I like least is there are so many options sometimes I miss out on great features and functions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Qualtrics EmployeeXM pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Contact Qualtrics for pricing information.

Qualtrics EmployeeXM features

API
Activity Dashboard
Applicant Tracking
Employee Database
Performance Management
Recruitment Management
Reporting & Statistics
Self Service Portal

Activity Tracking (235 other apps)
Automatic Notifications (361 other apps)
Customizable Branding (285 other apps)
Customizable Reporting (288 other apps)
Data Import/Export (270 other apps)
Employee Management (312 other apps)
Employee Onboarding (230 other apps)
Employee Portal (243 other apps)
Employee Self Service (234 other apps)
Real Time Reporting (242 other apps)
Reminders (252 other apps)
Third Party Integration (308 other apps)

Videos and tutorials

Additional information for Qualtrics EmployeeXM

Key features of Qualtrics EmployeeXM

  • AI
  • Cultural Alignment
  • Custom Rating Scales
  • Electronic Forms
  • Electronic Signature
  • Employee Lifecycle Management
  • Employee Profiles
  • Employee Recognition
  • Goal Management
  • Goal Setting
  • Machine Learning
  • On-going Performance Tracking
  • Peer Appraisals
  • Performance Review Management
  • Rater Tracking
  • Reporting/Analytics
  • Review Cycle Tracking
  • Skills Assessments
  • Supports External Reviewers
  • Weighted Performance Measures
View All Features