Qualtrics EmployeeXM Pricing, Features, Reviews & Alternatives

Qualtrics EmployeeXM

Employee experience, performance, and engagement management

4.67/5 (63 reviews)

Qualtrics EmployeeXM overview

What is Qualtrics EmployeeXM?

Qualtrics EmployeeXM is an employee engagement platform designed to identify key drivers for worker productivity, engagement, and experience. The solution uses AI text analysis and predictive intelligence to develop actionable insights from employee interviews, performance reviews, and surveys.

With Qualtrics EmployeeXM, users can review real-time data from across the entire employee life-cycle and pinpoint key engagement drivers such as benefits, training, and career development opportunities. Businesses can use the benefits optimizer tool to calculate the optimal employee benefits package based on staff feedback.

Qualtrics EmployeeXM enables users to choose from pre-designed or custom surveys in order to tailor the feedback experience for each employee. The platform includes multiple feedback capture methods, including pulse surveys to measure fluctuations in engagement and track improvements over time, 360-degree feedback to automate the process of collecting multi-rater reviews, and exit surveys to identify key factors that influence employee retention.

Qualtrics EmployeeXM uses AI and machine learning to analyze text responses and statistics gathered from feedback to generate data-driven predictions. The software highlights the relationship between employee engagement outcomes and statistical analysis, providing managers with insights into key success factors as well as areas that require improvement.
www.qualtrics.com

Pricing

Pricing options
Free
Free trial
Open source
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Germany, Mexico, United Kingdom

Supported languages

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Qualtrics EmployeeXM user reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.6
  4.3
  4.4
Amy G.

The only survey builder I will use-- easy and trustworthy

Used weekly for 1-2 years
Reviewed 2018-10-03
Review Source: Capterra

Overall, I highly recommend Qualtrics to people who do not consider themselves to be "tech-savvy," but yet need to create and distribute surveys/ questionnaires for research and service purposes. I find other software designs lack the ease of use, but also lacks the simple yet professional design that Qualtric provides. Users are more likely to feel comfortable inputting information if the website looks professional.

Pros
Qualtrics is extremely simple to use for people of various levels of digital literacy. I have never been given a reason to doubt that a survey will work properly and efficiently. My favorite part of Qualtrics is the privacy it offers to users and survey creators. For research purposes, it can be extremely probleatic to know the personal identity of a survey taker. Additionally, when entering sensitive information, users need to trust the software they are using. The privacy and security measures taken by Qualtircs are of uptmost importance to me.

Cons
I have had trouble contacting customer service in the past. I contacted customer service with a question about using the software, not a complaint or problem. I contacted them via email and waited over two weeks for a reply. For a software company, I expected them to be more efficient with replying to customer questions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kaitlin C.

Versatile Product

Used daily for 1-2 years
Reviewed 2021-03-09
Review Source: Capterra

Overall, I love using this product! It was easy to implement and quickly learn but with time, I was able to expand my skills and create even more complex surveys to fulfill every single function I desired. I have felt confident coming to presentations on our progress after using this product because I have actual data to back up our claims in an easy to digest manner.

Pros
We love using Qualtrics to gather and organize all sorts of data from the people that we work with. We are able to see our progress and shortcomings by the data that is easily gathered and displayed. I feel like it was very easy to set up Qualtrics surveys at first glance, but the more time that I spend with the product, the more pleased I am with the number of options and complexity of the product. I love that even though there were all of these options, it still felt VERY easy to create a simple survey with a quick glance at the survey builder.

Cons
Sometimes it is difficult to adapt the survey over time. When one option was changed, it then changed all previous answers to match the new option. This made it difficult to decipher certain data. I guess that we could have created a new copy of the survey each time we made a change but that just seemed like a hassle. I wish that we could have kept the previous information with the previous data that we gathered rather than the data being altered because we changed something down the road. I also wish that there was a way to lock down the answers that we were given so that it was HIPPA compliant, but instead we can't intake any sensitive health information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Great for large company employee feedback

Used occasionally for 1-2 years
Reviewed 2018-09-12
Review Source: Capterra

Not for a smaller org but great option for large scale employee feedback collection.

Pros
Great for large scale employee feedback but overkill for smaller orgs.

Cons
Customer support is lacking and can be complicated to set up the logic for the surveys.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Chloe K.

Amazing! Like Google forms, but a million times better

Used occasionally for 2+ years
Reviewed 2020-02-06
Review Source: Capterra

This will make your business look so much more professional using qualtrics over other survey sites. You can also break down how you see the results after in pictures or exporting it as an excel chart to further analzye.

Pros
My university uses this software for all surveys it sends out. It is so convenient and easy to use but is also customized to my University so every survey sent out from it looks very official.

Cons
I have none! It is a great way to send out surveys.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Melvyn S.

My experience was excellent

Used daily for 2+ years
Reviewed 2018-03-22
Review Source: Capterra

our users love it also

Pros
One important think to us is the UI, and Qualtrics has a great ease of use for all of the users. We enjoy it.

Cons
The one thing I like least is there are so many options sometimes I miss out on great features and functions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Qualtrics EmployeeXM pricing

Pricing options
Free
Free trial
Open source
Subscription
View Pricing Plans

Contact Qualtrics for pricing information.

Qualtrics EmployeeXM features

API
Activity Dashboard
Applicant Tracking
Employee Database
Employee Management
Employee Profiles
Performance Management
Recruitment Management
Reporting & Statistics
Reporting/Analytics
Self Service Portal
Training Management

Alerts/Notifications (597 other apps)
Assessment Management (433 other apps)
Collaboration Tools (394 other apps)
Customizable Branding (400 other apps)
Data Import/Export (451 other apps)
Mobile Access (480 other apps)
Search/Filter (390 other apps)
Third Party Integrations (510 other apps)

Videos and tutorials

Additional information for Qualtrics EmployeeXM

Key features of Qualtrics EmployeeXM

  • AI
  • Cultural Alignment
  • Custom Rating Scales
  • Electronic Forms
  • Electronic Signature
  • Employee Lifecycle Management
  • Employee Profiles
  • Employee Recognition
  • Goal Management
  • Goal Setting
  • Machine Learning
  • On-going Performance Tracking
  • Peer Appraisals
  • Performance Review Management
  • Rater Tracking
  • Reporting/Analytics
  • Review Cycle Tracking
  • Skills Assessments
  • Supports External Reviewers
  • Weighted Performance Measures
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