Looker Reviews

Looker

Analytics Evolved

4.66/5 (73 reviews)

Vincent Walsh

Controlled Analytics Exploration

Used weekly for 1-2 years
Reviewed 2018-05-17
Review Source: Capterra

Like I said, it's a great tool for analysts that don't need a lot of flexibility or maybe just aren't used to working with a lot of data. To get the full value out of this software, you'll need a core group of experienced Data Analysts that can learn fast (to learn Lookers Table Calculation code which is similar to SQL) who can build a bunch of dashboards and views. You really don't want people who aren't savvy with data doing a lot of the creating because measures are always aggregated based on the dimensions you pull into each table...if a user forgets to add a specific dimension then measures could show the wrong value. This could be offset by having really good developers who architect the data in a way that doesn't allow this to happen. It's a great data exploration tool for users who normally would get anxious when given a large dataset in something like Excel. It's generally simple to use and there can be unlimited Viewers (users at the lowest permissions level) through the enterprise product. Data Visualization is essentially done for you and Exploers (users at the second level of permissions) can build new visualizations & turn them into interactive dashboards. On the Looker platform, Explorers can locate a view (called an Explore) and then are given a list of dimensions and measures they can pull into a table. Users can create new dimensions using calculated fields and then save their views so any users with Viewer permissions (and up) can see what was put together.

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Looker

Analytics Evolved

Justin Norris

Powerful for the Data Scientist, Friendly for the Business User

Reviewed 2015-08-05
Review Source: Software Advice

When I first saw Looker (during a long BI evaluation process where we demo'd perhaps 5-10 tools) I knew it was what I had been hoping for in a BI vendor. The ease of dragging dimensions and metrics onto a canvas, the fluid way that you could generate reports, and the simplicity of drilling down into the source data all suggested this was a tool that had been built well from the ground up. Other vendors seemed to trap you into a narrow view of your metrics, but with Looker the only restrictions were the ones built into your data model. It could easily flex to accommodate whatever data you wanted to look at. The LookML language and the way Looker is designed to interact with your data is pretty brilliant. Even a non-data scientist and non-SQL user like me could get the hang of the basics ;) The range of options, the configurability, the flexibility...all aces. Really you only get stuck by your imagination, the tool is powerful enough that you can solve most problems if you have the know-how. The team is also great. Awesome culture, friendly support. They have a continual flow of new features and improvements.

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Looker

Analytics Evolved

Teena Blaydes

Looker allows everyone in your company, even the less tech-savvy, to make data-driven decisions.

Used daily for 2+ years
Reviewed 2017-12-13
Review Source: Capterra

We get to force-multiply our impact by making it easy for users in all departments to make data-driven decisions and help allow that to drive their day-to-day.I love the customization of Looker, and that you can put large amounts of data into the hands of anyone -- in a way that makes sense [to them]! While their product is great, it speaks volumes to the team. It's an amazing group of people that continue to receive feedback from their customers and iterate time and time again on their product. They truly care about data and their customers, and they want to empower them the best they can.

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Looker

Analytics Evolved

Daniel de Sybel

Looker transforms companies

Reviewed 2015-08-04
Review Source: Software Advice

It's a great product for giving people in all departments of your company access to data and allow them to explore what your data can provide. Rather than having to always go to the Business Intelligence or Analytics team, people of any level can query data without any SQL knowledge or understanding and yield results that are either directly actionable or ask more questions that can be answered using Looker. We ran an initial 30 days trial with a view that only our analysts and BI team members would use it. By the end of the 30 days, everyone from the COO down to the account teams were using it. It's amazing. Furthermore, the vendor is smart, responsive and constantly improving the product, delivering a new version approximately every month. Their customer service is second-to-none and they are always happy to hear about new features that you need in the product. Very pleased overall with their service, strategy and plan to expand our use of them to our clients over the next few months.

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Looker

Analytics Evolved

Anonymous

We've been using Looker since about an year. Our leadership loves it!

Used daily for 1-2 years
Reviewed 2017-10-06
Review Source: Capterra

Our business users love the self-serv options that this provides. It drastically cut down the effort our analysts have to spend answering routine questions and allow them to focus more on the value added activities.Things I like about this product: 1. Ease of use by our users - very intutive 2. Integration with our big data platform and databases. We use ours with Redshift and Aurora and they take most advantage of both systems. 3. Their super awesome customer support - always available chat who are really good at what they are doing. 4. Custom install options along with their hosted solutions. 5. Their whole team is involved with the product and customers top down. Really appreciate their responsiveness and customer-centric approach.

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Looker

Analytics Evolved

Fabien Barrillot

When analytics becomes part of your operations -

Reviewed 2015-07-30
Review Source: Software Advice

Everything. Looker made it sexy for BI developers, and intuitive easy to use for business user. Their support is extremely knowledgeable and always available if you need any help. Their engineers are brilliant and their hard work is allowing frequent releases that are going in the right directions. Looker is customer driven and will deliver what makes sense for every user. We love the creativity and flexibility this tool is offering us, as we are able to manipulate LookML to create anything, from data extract to Process automation. Their growth is EXPONENTIAL. Their Doc is well maintained so you are never lost. Their community became part of their offering, you cannot find this elsewhere.

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Looker

Analytics Evolved

Alan Cerclier

Finally a flexible reporting tool that is not a nightmare to maintain

Reviewed 2015-08-17
Review Source: Software Advice

So many things are done right: - The simplicity of creating a meta schema using lookml, the learning curve is lightning fast - The flexibility of the system, making data available to intern customer has never been so easy - The support team is really knowledgeable and fast to answer - The roadmap is clear and moving forward as a great speed. Most missing features that we have in mind are usually in development when we ask - A really fun team, every meeting with looker is always a pleasure

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Looker

Analytics Evolved

Terence Knorr

I work as the lead BI developer and Administrator of Looker at my company.

Used daily for 6-12 months
Reviewed 2017-10-05
Review Source: Capterra

For your developers, the customer service is superior. They also do a great job reaching out to your primary users. With respect to frontend users, those using it for simpler data retrieval/review, their interface is rather easy to use and logical to work through. They do a lot to make the system as simple as possible. Only your BI developers and/or data engineering team can clutter the space.

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Looker

Analytics Evolved

Amy Anthony

Looker makes BI & analytics easy

Used daily for 6-12 months
Reviewed 2017-03-14
Review Source: Capterra

Looker allows you to get up and running quickly with it's prototyping capability and LookML functionality. It makes it easy for our enterprise data team to get data in front of the customer quickly while then going behind the scenes and adding it to our data warehouse. It's ease of use and value for the money allows it to meet our needs as our corporate BI/analytics tool!Ease of use, monetary value and ability to prototype and show data quickly. Their CS team (our account exec and technical support rep are amazing) and support are the best vendors I've ever worked with.

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Looker

Analytics Evolved

Balbina Wong

Looker is a very powerful and userfriendly tool

Used daily for 2+ years
Reviewed 2017-10-24
Review Source: Capterra

The models, explores and looks are very easy to navigate once all set up. The SQL runner is a great feature that helps with querying the datasets that are available before diving in and creating explores. Dashboarding and sharing reports are also very easy with Looker. It makes increasing data visibility in the organisation very easy.

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Looker

Analytics Evolved

Daniel Bower

Great Customer Service

Used daily for 2+ years
Reviewed 2018-05-15
Review Source: Capterra

The looker team has great customer service. They are flexible and easy to reach. The chat feature in the product is awesome, as it quickly connects you to a Customer Success rep who can help you with pretty much anything!

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Looker

Analytics Evolved

Anonymous

Empowers entire companies with data with an intuitive software and incredible customer service

Used daily for 2+ years
Reviewed 2017-10-08
Review Source: Capterra

Even non technical people, get excited to use this product once they know how! Customization ability Incredible data visualizations Allows me to automate and optimize processes The friendliest and most helpful customer service

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Looker

Analytics Evolved

Anonymous

I use Looker every day, all day to make the data actionable.

Used daily for 2+ years
Reviewed 2017-10-19
Review Source: Capterra

Being able to distribute limited customized data reports to over 2,000 people! They are always improving the product and taking my requests seriously. I have been using it for 2 years, and all of my requests have been met.

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Looker

Analytics Evolved

Catherine Forino

Detailed Data

Used daily for 1-2 years
Reviewed 2018-10-03
Review Source: Capterra

Looker has allowed my company to organized and dig deeper into data that we collect in our CRM. You can really get down to the specific details of things. I like that you can easily create a look whenever needed and have the option to not save it if it's not needed again. I also like LookerBot for Slack.

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Looker

Analytics Evolved

Tomer Levy

Pretty easy to use but missing features and quite buggy

Used daily for less than 6 months
Reviewed 2018-08-26
Review Source: Capterra

- It's pretty easy to work with once you have a working sample - Creating a chart is simple and creating a dashboard is very intuitive - you can just explore and save a few looks to your dashboard in a single run. - Warns about errors right on the spot when editing a view

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Looker

Analytics Evolved

Anonymous

Best Software Available for Centralized Analytics

Used daily for 1-2 years
Reviewed 2017-10-05
Review Source: Capterra

I like that the software is web based so it can be accessed everywhere. I am also really happy that analytics is now completely centralized in my company. This makes helping people get the data that they need so much easier, and I do not have to spend much time on ad hoc queries anymore.

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Looker

Analytics Evolved

Emily McGrane

Great tool...but hard to learn

Used daily for 2+ years
Reviewed 2018-03-19
Review Source: Software Advice

I use Looker for two reasons. 1) to see my sales statistics and 2) to pull lists of subscriber data. Looker truly helps you to understand your data better than other tools.

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Looker

Analytics Evolved

Susan Sucu

Looker is very easy for business users but could use some improvements in visualizations

Used daily for 1-2 years
Reviewed 2017-09-06
Review Source: Software Advice

Looker is great but you need to have power users who are able to set everything up in the background.Once set up, Looker makes it super simple for business users to manipulate and analyze data. It creates all the joins int he background and allows a drag and drop interface.

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Looker

Analytics Evolved

grant warnock

Powerful data exploration tool, invaluable for reporting complex business data

Used daily for 2+ years
Reviewed 2018-03-20
Review Source: Capterra

Able to rapidly organise very large data sets and share dashboards and views. Fairly straightforward to build queries even for non-technical

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Looker

Analytics Evolved

Mohammed Zahed

Great tool!

Used daily for 2+ years
Reviewed 2017-03-14
Review Source: Capterra

After using looker for a coupe years now, I can definitely say its an awesome tool. It is super easy to learn and use but the best part about this tool is the customer service; support and the account managers go above and beyond to solve problems and actually listen to you when doing product planning. Keep it up!Customer Service, Ease of Use

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Looker

Analytics Evolved

Anonymous

Great support, great people, great product!

Used daily for 2+ years
Reviewed 2017-10-05
Review Source: Capterra

Support! Smart people that give quick and accurate answers. Ease of use and simple flow makes it easy to learn and teach

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Looker

Analytics Evolved

Anonymous

Looker has helped every single person at my company

Used daily for 2+ years
Reviewed 2017-11-17
Review Source: Capterra

I love how power Looker is and their customer service is above and beyond. They've been super helpful with everything.

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Looker

Analytics Evolved

Anonymous

Looker has made my the data and reporting part of my job much easier.

Used daily for 1-2 years
Reviewed 2017-10-06
Review Source: Capterra

The ability to create easily digestible visualizations in a matter of seconds. Looker has brought together all of our different data sources in one hub to read and analyze and present data.

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Looker

Analytics Evolved

Johan de Beurs

Very happy with the Looker support

Used daily for 1-2 years
Reviewed 2017-10-07
Review Source: Capterra

- Support team - Philosophy of data driving to action in one platform - Simplified frontend and technical backend to allow range of users access to the same model

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Looker

Analytics Evolved

Greg Burton

Looker gives me on-demand access to data the way I want it, with great visuals and sharing options.

Used daily for 6-12 months
Reviewed 2017-10-06
Review Source: Capterra

Easily accessible data, ability to share in various formats and upon demand. It's easy to create custom queries on the fly. Looker helps me put actionable data in front of various teams within my company, regardless of how tech savvy they are. I love being able to schedule reports and alerts so I can spend more time working on higher value items. Looker's support is exceptional, from the top down to the chat team, they are responsive and helpful, and just nice people to boot.

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Looker

Analytics Evolved