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Squarespace
5
2.1K
4
995
3
188
2
32
1
15
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based solution to build websites and online stores
Table of Contents
Squarespace - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Squarespace overview


Based on 3391 verified user reviews
What is Squarespace?
Squarespace is a website builder program with key features that include design management, website management, SSL security, real-time editing, landing pages/web forms, customizable branding, and more.
Who uses Squarespace?
Reviews for Squarespace come from a wide variety of industries, including marketing and advertising (10% of reviewers), design (7%), and computer software (5%). The most frequent use case for Squarespace cited by reviewers is website builder (65% of reviewers).
What do users say about Squarespace pricing?
Reviewers appreciate Squarespace’s flexible pricing options and the inclusion of free trials, discounts, and bundled services. However, some users report frustration with escalating costs, limited customization, and the lack of a true free plan.
What are the most popular integrations for Squarespace?
The Squarespace integrations most frequently cited by reviewers are: Mailchimp (an email marketing product rated 4.4 out of 5 for its integration with Squarespace), Acuity Scheduling (an appointment scheduling product, 4.9), and Stripe (a payment processing product, 4.5).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
User Interface
Templates
Drag and Drop
Page Layout
Payment Processing
Pricing
Squarespace’s user interface
Squarespace pros, cons and reviews insights


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.5
Customer support
4.4
Reviews sentiment
What do users say about Squarespace?
Squarespace is a website builder program with key features that include design management, website management, SSL security, real-time editing, landing pages/web forms, customizable branding, and more.
Select to learn more
Who uses Squarespace?
Based on 3,391 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Squarespace's key features
GetApp's analysis of 371 verified user reviews collected between July 2021 and October 2024 identifies Squarespace's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Squarespace's website management capabilities for their user-friendly dashboard, which allows easy content editing, page addition, and blog management. They find the built-in SEO tools and Google Analytics integration valuable for tracking website performance. Users highlight the platform's customizable templates and drag-and-drop builder, making it accessible for those without coding experience. They also mention the reliable hosting and security capabilities, though some note a desire for more regular updates and better integration with third-party tools. Of the 150 Squarespace users who gave detailed accounts of their use of Website Management, 99% rated this feature as important or highly important.
Daveon D.
President

Faai S.
VP of Marketing
Kaylee C.
Executive Assistant
Gabriel A.
Store Manager
Users report that Squarespace's design management tools offer extensive customization options, allowing them to create visually appealing websites that reflect their brand identity. They appreciate the variety of professionally designed templates and the ability to modify fonts, colors, and layouts. Reviewers find the drag-and-drop editor intuitive, though some mention limitations in fine-tuning designs without coding knowledge. They value the platform's simplicity and the ability to quickly update design elements. Of the 87 Squarespace users who gave detailed accounts of their use of Design Management, 98% rated this feature as important or highly important.
Reviewers indicate that Squarespace's SSL security feature ensures encrypted and secure data transmission between the website and its visitors. They feel this protection builds trust with users and is essential for handling sensitive information like login credentials and payment details. Users appreciate that SSL certificates are included with their subscription and automatically applied, providing peace of mind without requiring technical expertise. They note the importance of this capability for maintaining a secure online presence. Of the 34 Squarespace users who gave detailed accounts of their use of SSL Security, 97% rated this feature as important or highly important.
Users report that Squarespace's real-time editing capability allows them to see changes instantly as they make them, which is helpful for visualizing the final product. They find this capability particularly useful for making quick updates and corrections to content. Reviewers appreciate the ability to switch views to see how their website looks on different devices. Some mention that while the real-time editing is generally smooth, there can be a slight lag with high-quality images. Of the 94 Squarespace users who gave detailed accounts of their use of Real Time Editing, 95% rated this feature as important or highly important.
Reviewers highlight the ease of creating and customizing landing pages and web forms with Squarespace. They appreciate the variety of templates available, which help in capturing leads and engaging visitors. Users find the form integration user-friendly and valuable for collecting client information and managing sign-ups. They also mention the ability to link forms to Google Sheets and other CRM systems, though some note that more advanced customization options may require third-party tools. Of the 84 Squarespace users who gave detailed accounts of their use of Landing Pages/Web Forms, 93% rated this feature as important or highly important.
Users report that Squarespace offers extensive customizable branding options, allowing them to create a cohesive and professional online presence. They appreciate the ability to upload custom logos, fonts, and colors to reflect their unique brand identity. Reviewers find the platform's templates and design tools flexible enough to meet their branding needs, though some mention that higher pricing tiers are required for advanced customization. They value the ease of maintaining consistent branding across their website and other marketing materials. Of the 76 Squarespace users who gave detailed accounts of their use of Customizable Branding, 84% rated this feature as important or highly important.
All Squarespace features
Features rating:
Squarespace alternatives
Squarespace pricing
Pricing plans
Pricing details:
User opinions about Squarespace price and value
Value for money rating:
To see what individual users think of Squarespace's price and value, check out the review snippets below.
Amos R.
Owner
Josep R.
Graphic Design
Squarespace integrations (35)
Integrations rated by users
We looked at 3,391 user reviews to identify which products are mentioned as Squarespace integrations and how users feel about them.
Integration rating: 4.3 (38)
“It did not have a good impact with my customers”
Fary a.
Home Cleaning Services
Integration rating: 4.8 (33)
“Scheduled clients are added automatically to MailChimp.”

Stuart M.
Head Teacher
Integration rating: 4.7 (32)
Integration rating: 4.6 (31)
Integration rating: 4.9 (29)
“To know, how many people actually visited my website, and how are my Google ads performing.”
Muskan S.
Fouder
Integration rating: 4.4 (23)
Squarespace customer support
What do users say about Squarespace customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Squarespace customer support.
Widely noted by reviewers, Squarespace customer support is responsive, friendly, and provides helpful guidance for resolving issues.
A significant portion of users appreciate the 24/7 live chat, email, and extensive online resources for quick and accessible assistance.
Common user feedback highlights that support staff are knowledgeable and willing to help with complex or technical requests.
A limited number of users report difficulty reaching support, slow response times, and frustration over the lack of phone-based assistance.
Support options
Training options
To see what individual users say about Squarespace's customer support, check out the review snippets below.
“Not to mention, when I had questions - if I couldn't find the answer in their General Questions tab (which for once was actually helpful - I never get straightforward answers on other websites!), their customer service was easily accessible and helpful! And NICE!!!”

Alexandra C.
Instructor
“You can use it as a portfolio, sell products and/or services, do appointments and sell services.”
Joseph T.
Photo and Videomaker
“Contacting customer service is not easy, and often I have to jump through some hoops before being able to send an email to customer service.”
April H.
Owner
Squarespace FAQs
Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock.
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