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Webtrends Logo

Webtrends transforms digital experiences

Table of Contents

Webtrends - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2025

Webtrends overview

What is Webtrends?

The Webtrends website analytics platform is a complete digital optimization tool for your brand that establishes key audience metrics and 3rd party insights into what's being said about your enterprise and where it's being said. Webtrends measures social media and mobile users to give you a more indepth grasp of your audiences. Once identifies, Webtrends helps you segment these users by demographics, age etc., so you can in turn create strategies to reachout and maximize your personal online selling potential.

Webtrends comes with multiple on video tutorials, regular live webinars, email and telephone support as well as demo versions.

Key benefits of using Webtrends

  • Digital Measurement, Multi-Channel Measurement and Heatmaps - Webtrends assesses your online platforms (eg. website, forum, blog, social media, press releases etc.) via the one reporting dashboard to display real-time search trends and visitor insights with the ability to scale visitors mouse-downs, clicks and click-outs through heatmap detection.

  • Webtrends Streams®, Website Measurement and SAP Integration - Webtrends allows you to completely customize your reporting dashboard by adding and taking away certain feeds or sources. Once these Webtrends Streams® have been taking away you can measure the effectiveness of your website on different levels. Webtrends is also completely integratable with SAP, allowing you to view your entire SAP portfolio from within the main Webtrends login.

  • Social and Mobile Measurement, Targeting and Segmentation - Webtrends gathers and assesses your enterprises online traffic sources from mobile and social. With the growing number of mobile search users each month, Webtrends identifies trends among these people so you can segment audiences and create marketing/reachout strategies.

  • Training resources, packages and support - Webtrends offer a vast amount of online training videos to help you get setup and analyzing as well as scalable plans and online support - telephone support included based on your subscription.
  • Starting price


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    Webtrends’s user interface

    Ease of use rating:

    Webtrends reviews

    Overall rating

    4.2

    /5

    5

    Positive reviews

    80

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.75/10
    Rating distribution

    5

    4

    3

    2

    1

    2

    2

    1

    0

    0

    Webtrends's features

    Features rating:

    Customizable reports
    Monitoring
    Real-Time reporting
    Reporting/Analytics
    Unmoderated Testing
    Usability testing
    Website analytics

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    Webtrends support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    FAQs/Forum
    24/7 (Live rep)
    Phone Support

    Training options

    Videos
    Live Online
    In Person
    Documentation
    Webinars

    Webtrends FAQs

    Q. Who are the typical users of Webtrends?

    Webtrends has the following typical customers:
    Large Enterprises, Mid Size Business

    These products have better value for money


    Q. What languages does Webtrends support?

    Webtrends supports the following languages:
    English


    Q. Does Webtrends offer an API?

    No, Webtrends does not have an API available.


    Q. What level of support does Webtrends offer?

    Webtrends offers the following support options:
    Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support

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