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11Sight

The shortest path to revenue.

Table of Contents

11Sight - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

11Sight overview

What is 11Sight?

Very few organizations pay attention to optimizing the customer journey from the first engagement. Even though, your first meeting with a prospect represents 80% of your deal's success.

Introducing 11Sight's #1 Inbound Video Call and Customer Engagement Platform for Revenue Teams.

Convert more qualified leads and nail that first meeting with 11Sight.

All it takes is one click from any online channel.

Call us now at https://11sight.com/sales

Key benefits of using 11Sight

- Nail that first meeting
- Reduce time-to-first meeting from 10 days to 15 minutes
- Eliminate scheduled meetings no-shows
- Convert 3x more qualified leads
- Close 30% more deals

Starting price

12per user /
per month

Alternatives

with better value for money

11Sight’s user interface

Ease of use rating:

4.7

(82)

11Sight pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

3-4(19)

5(63)

What do users say about 11Sight?

Users say 11Sight makes video calls simple and accessible, allowing clients to connect instantly by clicking a link or button on a website without downloads. They find it helpful for customer support, sales, and virtual meetings, appreciating the ease of use and browser-based setup. Some indicate that it streamlines communication with clients, partners, and internal teams, supporting both video and audio calls.

They report that call recording options are limited, as it cannot be toggled during calls, and mention occasional video quality issues. Some wish for more immediate notifications and better tutorial resources.

Who uses 11Sight?

Based on 82 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising

Computer Software

E-Learning

Professional Training & Coaching

Others

Use cases

Video Conferencing

Live Chat

Remote Work

Web Conferencing

Call Recording

11Sight's key features

Most critical features, based on insights from 11Sight users:

Real-Time chat

4.7

(34)

Mobile access

4.6

(26)

Real-time consumer-facing chat

4.8

(20)

Private chat

4.6

(10)

Recording

4.1

(12)

All 11Sight features

Features rating:

4.6

(82)

One-to-One messaging

5.0

(2)

Remote access/control

5.0

(2)

On-Demand webcasting

5.0

(1)

Remote support

5.0

(2)

Call screening

5.0

(1)

Transfers/Routing

4.0

(3)

File transfer

4.5

(2)

Unified communications

5.0

(1)

Softphone

4.0

(2)

Customer history

4.5

(2)

Proactive chat

4.6

(5)

Call conferencing

4.8

(4)

Communication management

5.0

(2)

Video chat

4.6

(5)

Brand management

1.0

(1)

Real-time conversations

5.0

(2)

HD audio/video

4.8

(4)

Lead qualification

5.0

(2)

Multi-Channel communication

5.0

(1)

Alerts/Notifications

5.0

(1)

Live chat

4.8

(5)

Video conferencing

4.7

(16)

On-Demand recording

4.8

(16)

Screen sharing

4.7

(29)

Collaboration tools

4.6

(5)

Archiving & retention

4.8

(10)

Transcripts/Chat history

4.8

(15)

Customizable branding

3.0

(5)

Meeting management

4.5

(4)

File sharing

4.5

(27)

Call recording

4.7

(20)

Employee activity monitoring

4.5

(2)

User profiles

4.8

(8)

Reporting/Analytics

4.5

(8)

Call tracking metrics

4.8

(12)

Presentation streaming

4.8

(5)

Presentation tools

(0)

Personalization

(0)

Performance metrics

(0)

Online voice transmission

(0)

Offline form

4.5

(2)

Multi-User collaboration

(0)

Multi-Language

4.0

(1)

Prospecting tools

(0)

Queue management

(0)

Real-Time analytics

(0)

Multi-Channel marketing

(0)

Computer telephony integration

(0)

Web forms

(0)

Voice mail

(0)

Virtual backgrounds

(0)

Video support

(0)

Video streaming

(0)

Video management

(0)

Video call recording

(0)

User management

(0)

Two-Way audio & video

5.0

(2)

Time zone tracking

(0)

Third-Party integrations

4.7

(3)

Surveys & feedback

5.0

(1)

SSL security

5.0

(1)

Social media integration

(0)

SIP trunking

(0)

Single sign on

(0)

Scheduling

(0)

Scheduled recording

(0)

Reporting & statistics

(0)

Reminders

(0)

Real-Time reporting

(0)

Real-Time notifications

(0)

Real-Time monitoring

(0)

Real-Time data

(0)

Chatbot

(0)

Chat/Messaging

5.0

(1)

Campaign Segmentation

(0)

Campaign management

(0)

Campaign analytics

(0)

Caller id

(0)

Call whispering

(0)

Call transfer

(0)

Call transcription

(0)

Call tracking

(0)

Call tagging

(0)

Call scripting

(0)

Call scoring

(0)

Call routing

(0)

Call reporting

(0)

Call queues

(0)

Call monitoring

(0)

Call center management

(0)

Calendar management

(0)

Automatic transcription

5.0

(1)

Automatic call distribution

(0)

Appointment scheduling

(0)

API

(0)

Activity tracking

4.0

(1)

Activity dashboard

5.0

(1)

Access controls/permissions

(0)

Multi-Campaign

(0)

Lead verification/validation

(0)

Lead nurturing

(0)

Lead management

(0)

Lead generation

(0)

Lead distribution

(0)

Lead capture

(0)

Landing pages/web forms

(0)

IVR

(0)

Interaction tracking

(0)

Human Handover

(0)

Host controls

5.0

(1)

Group messaging

(0)

Geotargeting

(0)

Forms management

(0)

Feedback management

(0)

Event triggered actions

4.5

(2)

Engagement tracking

(0)

Data import/export

(0)

Customizable templates

(0)

Customizable reports

(0)

Customizable fields

(0)

Customer segmentation

(0)

CRM

(0)

Conversion tracking

(0)

Contact database

(0)

Conferencing

5.0

(1)

11Sight awards

Unified Communications

86/100

Conversational Marketing Platform

89/100

11Sight alternatives

11Sight

4.7

(82)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.8

Customer Support

4.8

Slack

4.7

(23.9K)

visit website

Starting from

8.75

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.6

Customer Support

4.4

Dialpad

4.2

(562)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.2

Value for Money

4.1

Customer Support

4.0

Zoho Voice

4.0

(46)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

3.7

Value for Money

3.8

Customer Support

4.2

11Sight pricing

Value for money rating:

4.8

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Free

0.00

Features included:

1 E-Line
Single User Accounts
Unlimited Video Calls

Starter

/user

Per month

Features included:

1 E-Line + 1 E-Room User
Availability Control
Availability Scheduling
Browser-Based or Mobile Video Calls
Caller Blocking
Call History
Call Recording
Call Routing
Chrome Extension
Company Directory
Customizable E-Line and E-Room Addresses
Device Hand-off
E-Mail
End-to-End Encryption
Group Ringing
Help Pages + Community
Message Mail
Mobile App
One-Click 3-Way Calling
One-Click Call Forwarding
Organization Management
Profile Page
Remove Branding
Reporting and Analytics
. Simultaneous Ringing
Unlimited Call Time
User Dashboard
Web App

Premium

/user

Per month

Features included:

1 E-Line + 1 E-Room User
Availability Control
Availability Scheduling
Browser-Based or Mobile Video Calls
Caller Blocking
Caller ID
Call History
Call Notes
Call Recording
Call Routing
Chrome Extension
CNAME
Company Directory
Customizable E-Line and E-Room Addresses
Device Hand-off
E-Line
E-Line Tracking
E-Mail
End-to-End Encryption
Group Ringing
Help Pages + Community
Integration
Lead Form
Message Mail
Mobile App
One-Click 3-Way Calling
One-Click Call Forwarding
Organization Management
Pre-Call CRM Intelligence
Profile Page
QR Codes
Remove Branding
Reporting and Analytics
. Simultaneous Ringing
Unlimited Call Time
User Dashboard
Web App

Enterprise

No pricing info

Features included:

1 E-Line + 1 E-Room User
Availability Control
Availability Scheduling
Browser-Based or Mobile Video Calls
Caller Blocking
Caller ID
Call History
Call Notes
Call Recording
Call Routing
Chrome Extension
CNAME
Company Directory
Customizable E-Line and E-Room Addresses
Dedicated Account Manager
Device Hand-off
E-Line
E-Line Tracking
E-Mail
End-to-End Encryption
Group Ringing
Help Pages + Community
Integration
Lead Form
Message Mail
Mobile App
One-Click 3-Way Calling
One-Click Call Forwarding
Organization Management
Pre-Call CRM Intelligence
Profile Page
QR Codes
Remove Branding
Reporting and Analytics
. Simultaneous Ringing
Unlimited Call Time
User Dashboard
Web App

User opinions about 11Sight price and value

Value for money rating:

4.8

(82)

To see what individual users think of 11Sight's price and value, check out the review snippets below.

“It’s better than an 800 number in that you can meet with anyone instantly with a click of a button without setting something up is brilliant. The quality of the video is also top notch.”