App comparison
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58
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13
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7
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7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer service platform for collaboration
Last updated: September 2026
Front Alternatives & Competitors (2026)
Top 10 free alternatives
LiveAgent
Cloud-based customer service platform for all sizes
0.5
Value for money
Starting price
0.2
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Alerts/Escalation
4.5/5
Alerts/Notifications
4.4/5
Activity Tracking
4.3/5
Zoho Desk
Cloud-based help desk for all business sizes
0.4
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Analytics
5/5
Activity Dashboard
4.8/5
Top Features
Alerts/Escalation
4.5/5
Alerts/Notifications
4.4/5
Activity Tracking
4.3/5
Freshdesk
Cloud-based AI help desk for teams of all sizes
0.3
Value for money
Starting price
0.1
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
Alerts/Escalation
4.5/5
Alerts/Notifications
4.4/5
Activity Tracking
4.3/5
HubSpot Service Hub
Cloud-based customer service solution for firms of all sizes
0.1
Value for money
Starting price
0.3
Functionality
Automated Routing
4.7/5
Access Controls/Permissions
4/5
Activity Dashboard
4/5
Top Features
Alerts/Escalation
4.5/5
Alerts/Notifications
4.4/5
Activity Tracking
4.3/5
Zendesk Suite
AI powered customer service across all channels
0.1
Value for money
Starting price
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Alerts/Escalation
4.5/5
Alerts/Notifications
4.4/5
Activity Tracking
4.3/5
Bitrix24
Cloud & on-premises workspace for all business sizes
0.1
Value for money
Starting price
0.1
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Alerts/Escalation
4.5/5
Alerts/Notifications
4.4/5
Activity Tracking
4.3/5
Salesforce Service Cloud
AI powered customer service management platform
0.1
Value for money
Starting price
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Dashboard
4.5/5
Top Features
Alerts/Escalation
4.5/5
Alerts/Notifications
4.4/5
Activity Tracking
4.3/5
Odoo
All-in-one open-source business software
Value for money
Starting price
0.2
Functionality
Activity Tracking
4.9/5
Accounting Integration
4.3/5
Activity Dashboard
4.2/5
Top Features
Alerts/Escalation
4.5/5
Alerts/Notifications
4.4/5
Activity Tracking
4.3/5
Salesforce Sales Cloud
Cloud-based CRM and sales automation software
Value for money
Starting price
Functionality
AI/Machine Learning
4.9/5
Activity Tracking
4.6/5
Activity Dashboard
4.5/5
Top Features
Alerts/Escalation
4.5/5
Alerts/Notifications
4.4/5
Activity Tracking
4.3/5
Salesforce Starter
Customer relationship management tool for SMBs
0.1
Value for money
Starting price
0.2
Functionality
Calendar Management
4.7/5
Activity Dashboard
4.4/5
Activity Tracking
4/5
Top Features
Alerts/Escalation
4.5/5
Alerts/Notifications
4.4/5
Activity Tracking
4.3/5
Value for money
Starting price
0.1
Functionality
Asset Lifecycle Management
4.5/5
Billing & Invoicing
4.5/5
Accounts Receivable
4.4/5
Top Features
Alerts/Escalation
4.5/5
Alerts/Notifications
4.4/5
Activity Tracking
4.3/5
0.4
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
Alerts/Escalation
4.5/5
Alerts/Notifications
4.4/5
Activity Tracking
4.3/5
0.6
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
4.8/5
Access Controls/Permissions
4.7/5
Chat/Messaging
4.5/5
Top Features
Alerts/Escalation
4.5/5
Alerts/Notifications
4.4/5
Activity Tracking
4.3/5
0.2
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
Alerts/Escalation
4.2/5
Top Features
Alerts/Escalation
4.5/5
Alerts/Notifications
4.4/5
Activity Tracking
4.3/5
0.4
Value for money
Starting price
0.2
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
AI Copilot
4.3/5
Top Features
Alerts/Escalation
4.5/5
Alerts/Notifications
4.4/5
Activity Tracking
4.3/5
0.3
Value for money
Starting price
0.2
Functionality
Campaign Management
5/5
Commenting/Notes
4.8/5
Chat/Messaging
4.7/5
Top Features
Alerts/Escalation
4.5/5
Alerts/Notifications
4.4/5
Activity Tracking
4.3/5
0.6
Value for money
Starting price
0.3
Functionality
Activity/News Feed
5/5
Brainstorming
5/5
Alerts/Escalation
4.8/5
Top Features
Alerts/Escalation
4.5/5
Alerts/Notifications
4.4/5
Activity Tracking
4.3/5
0.3
Value for money
Starting price
Functionality
Activity Tracking
5/5
API
4.7/5
AI Copilot
4.4/5
Top Features
Alerts/Escalation
4.5/5
Alerts/Notifications
4.4/5
Activity Tracking
4.3/5
0.7
Value for money
Starting price
0.3
Functionality
Assignment Management
5/5
Access Controls/Permissions
4.9/5
Alerts/Escalation
4.8/5
Top Features
Alerts/Escalation
4.5/5
Alerts/Notifications
4.4/5
Activity Tracking
4.3/5
0.8
Value for money
Starting price
0.5
Functionality
Agent Interface
4.9/5
Automated Routing
4.9/5
API
4.7/5
Top Features
Alerts/Escalation
4.5/5
Alerts/Notifications
4.4/5
Activity Tracking
4.3/5
