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Google Cloud Storage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Object storage platform to store, organize, and analyze data
Table of Contents
Google Cloud Storage - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2025
Google Cloud Storage overview



Based on 2290 verified user reviews
What is Google Cloud Storage?
Google Cloud Storage is a cloud storage solution offering key features such as secure data storage, document storage, backup and recovery, automatic backup, and file transfer, among others.
Who uses Google Cloud Storage?
Reviews for Google Cloud Storage come from a wide variety of industries, including Education Management (8% of reviewers), Hospital & Health Care (4%), and Retail (4%). The most frequent use case for Google Cloud Storage cited by reviewers is cloud storage (100% of reviewers).
What do users say about Google Cloud Storage pricing?
Most users consider Google Cloud Storage to offer good value for money and they appreciate the generous free storage and flexible paid plans. However, some reviewers feel the pricing can be confusing, expensive for high storage needs, and difficult to predict.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Capacity
Navigation
Affordability
Transfers
Preservation
Connectivity
Google Cloud Storage’s user interface
Google Cloud Storage pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.7
Ease of use
4.7
Customer support
4.5
Reviews sentiment
What do users say about Google Cloud Storage?
Reviewers indicate Google Cloud Storage offers flexible, scalable storage for documents, photos, and files, with reliable access from any device. They appreciate the integration with Google’s ecosystem, strong security, and collaboration features, noting that it helps free up device space and simplifies file sharing and backup. They find the free tier generous and the paid plans competitive for businesses and individuals.
Some say the interface can be confusing for new users and wish for more customization options. They report that storage limits fill quickly, pricing can add up for large data needs, and advanced security features may require additional costs.
Select to learn more
Who uses Google Cloud Storage?
Based on 2,290 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Google Cloud Storage's key features
GetApp's analysis of 286 verified user reviews collected between December 2021 and November 2024 identifies Google Cloud Storage's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Google Cloud Storage's robust security capabilities, including encryption at rest and in transit, and fine-grained access controls. They find two-factor authentication and activity monitoring helpful for preventing unauthorized access. Users report feeling safe storing sensitive information, knowing they receive notifications for suspicious activity. They say Google Cloud Storage's secure environment is valuable for business owners, ensuring data protection and compliance with privacy standards. Of the 149 Google Cloud Storage users who gave detailed accounts of their use of Secure Data Storage, 99% rated this feature as important or highly important.
Doyel N.
Graphic Designer
Matt H.
Independent Business Analysis and UX consulting
Users report that Google Cloud Storage offers an affordable and reliable way to store and organize documents. They highlight the ability to sync across devices and access files on the go. Reviewers find it convenient for storing business-related documents, photos, and backups. They appreciate the ample storage space and the ease of use for collaboration and accessibility. They say it provides a secure place to keep important documents safe and easily retrievable. Of the 106 Google Cloud Storage users who gave detailed accounts of their use of Document Storage, 98% rated this feature as important or highly important.

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Taryn F.
Software Specialist
Alexandra S.
Leasing Agent
Reviewers indicate that Google Cloud Storage's backup and recovery capabilities are reliable and easy to use. They appreciate the automatic backup capability, which ensures data is consistently saved. Users report that recovering files is straightforward, whether due to device failure or accidental deletion. They find it reassuring to know their data is backed up and can be restored quickly, reducing stress and ensuring continuity of access to important information. Of the 149 Google Cloud Storage users who gave detailed accounts of their use of Backup and Recovery, 97% rated this feature as important or highly important.
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Manelisi H.
Administrative assistant
Sarah M.
Nurse
Users report that the automatic backup feature in Google Cloud Storage is highly valuable. They appreciate not having to manually back up their files, as the system automatically saves data at scheduled intervals. Reviewers find this capability ensures their data is consistently protected and easily recoverable. They say it is particularly useful for safeguarding personal photos, documents, and other important files without the need for constant reminders or manual intervention. Of the 119 Google Cloud Storage users who gave detailed accounts of their use of Automatic Backup, 94% rated this feature as important or highly important.
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Shruti G.
Recruitment Professional
Kayla O.
welder
Reviewers highlight the efficiency and ease of Google Cloud Storage's file transfer capabilities. They appreciate the ability to share and transfer files seamlessly across multiple devices and with colleagues. Users report that the link sharing capability and various transfer options enhance collaboration and productivity. They find it practical for both personal and business use, noting the speed and reliability of transferring large files without data loss. Of the 98 Google Cloud Storage users who gave detailed accounts of their use of File Transfer, 94% rated this feature as important or highly important.

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Dayna T.
Owner/Operator
Sriram C.
Associate Professor
Users report that Google Cloud Storage's data recovery capabilities are essential for maintaining data integrity and availability. They appreciate the ability to restore lost or corrupted data quickly and easily. Reviewers find this capability particularly useful for recovering important documents, photos, and videos. They say it provides peace of mind, knowing that their data is safe and can be retrieved in case of accidental deletion or device failure. Of the 105 Google Cloud Storage users who gave detailed accounts of their use of Data Recovery, 91% rated this feature as important or highly important.

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Arijeet M.
Guitar Instructor

Stacy-Ann B.
Student(Former Accounts Clerk)
All Google Cloud Storage features
Features rating:
Google Cloud Storage alternatives
Google Cloud Storage pricing
Starting from
0.02
Per month
User opinions about Google Cloud Storage price and value
Value for money rating:
Of 286 reviews that provide robust commentary on Google Cloud Storage's price and value, 74% mention it in a positive light.
Most users consider Google Cloud Storage to offer good value for money. They appreciate the generous 15GB of free storage, which is more than many competitors provide. Reviewers indicate that the paid plans are reasonably priced and offer flexible options to suit different needs, from individual users to large enterprises. They find the cost-effectiveness and flexibility of the pricing model beneficial, allowing them to optimize costs based on their specific storage requirements. Some users report that the integration with other Google services and the ability to share storage with family members add to the overall value.
However, some reviewers feel that the pricing can be confusing and sometimes expensive, especially for those with high storage needs or for personal use. They mention that the cost can quickly add up with third-party applications and services, and the initial free storage might not be sufficient for everyone. Some users also find the pricing structure complex and the documentation lacking in detail, which can make budgeting and predicting future costs challenging. Despite these concerns, many users still find Google Cloud Storage to be a cost-effective and reliable solution for their storage needs.
, and
To see what individual users think of Google Cloud Storage's cost and value, check out the review excerpts below.
Google Cloud Storage integrations (57)
Integrations rated by users
We looked at 2,290 user reviews to identify which products are mentioned as Google Cloud Storage integrations and how users feel about them.
Integration rating: 4.7 (3)
“Even when creating a small service, I had problems with resource storage, but when creating a service with Acronis Cyber Backup, I will naturally use Google Cloud Storage for storage, so resource storage is no longer an issue. However, permissions, like access privileges, must be carefully considered.”

Richard G.
Communication and Media Analyst
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Google Cloud Storage customer support
What do users say about Google Cloud Storage customer support?
Customer support rating:
We analyzed 32 verified user reviews to identify positive and negative aspects of Google Cloud Storage customer support.
Widespread user sentiment highlights that customer service is helpful, generous, and often resolves issues effectively.
A large number of users report friendly, knowledgeable, and responsive support when they manage to reach the team.
A limited number of users find it difficult to contact support, citing slow response times and challenges reaching representatives.
Support options
Training options
To see what individual users say about Google Cloud Storage's customer support, check out the review snippets below.
“The vast amount of free space that they gave you is almost unmatched, and customer service is also very generous and helpful.”
Djuna D.
Co owner
“The customer service is top notch and all of my questions are answered in a timely fashion.”
Kahlil J.
Co-Owner
“The only thing that really concerns me is customer service, there is no way you can get a hold of a representative.”
Elizabeth S.
CEO/Freight Broker
Google Cloud Storage FAQs
Google Cloud Storage has the following pricing plans:
Starting from: $0.02/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. What is Google Cloud Storage used for?
Cloud Storage by Google is an online object storage platform designed to help businesses of all sizes store, organize, and analyze a variety of documents, audio and video files, images, and other data in a centralized repository. The platform includes buckets, which enable enterprises to create storage spaces by geographic location or region and define bandwidth and access permissions. The object lifecycle management functionality in Cloud Storage lets users establish custom rules to delete or retain old versions of objects, set the session expiry time, and upgrade or downgrade storage types as per the business requirement. The built-in cloud key management services allow administrators to encrypt the stored data and provide secure access to multiple users via encrypted keys. Users can also put files or documents on hold to prevent deletion and handle backup, archiving, disaster recovery, and other operations on a unified portal. Cloud Storage assists managers with recording and maintaining user activity and data access logs for future reference and receive notifications for updates or deletion of files. It also supports integration with various third-party applications such as Acronis, Commvault, HYCU, NetApp, TapeArk, Synology, and more.
Q. Who are the typical users of Google Cloud Storage?
Google Cloud Storage has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Google Cloud Storage support?
Google Cloud Storage supports the following languages:
Chinese (Simplified), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish
Q. Does Google Cloud Storage offer an API?
Yes, Google Cloud Storage has an API available for use.
Q. What other apps does Google Cloud Storage integrate with?
Google Cloud Storage integrates with the following applications:
Acronis Cyber Backup, Egnyte, Rubrik
Q. What level of support does Google Cloud Storage offer?
Google Cloud Storage offers the following support options:
Chat, Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk
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