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CxEngage

Video, audio & web conferencing platform

Table of Contents

CxEngage - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

CxEngage overview

What is CxEngage?

Lifesize is an audio, web and video conferencing tool which facilitates team communication, with chat functionality and video call recording and sharing. Featuring an integrated search-based directory, web conference screen sharing, and audio conferencing via PSTN (public switched telephone network), plus calendar integrations, unlimited guest invitations, and a management dashboard, Lifesize aims to deliver a comprehensive communication solution.

A centralized, search-based directory allows users to locate and access contact information, enabling users to make calls instantly without waiting for moderators. Lifesize’s flexible platform allows users to make group calls in addition to one-on-one audio and video calls. With unlimited guest invitations, users can send meeting or calendar invites to anyone inside or outside of their organization.

Calendar integrations allow users to create and schedule meetings, as well as set automatic meeting reminders. The Lifesize dashboard shows users important information including number of calls, minutes, users, and average call time at-a-glance. Usage reports and notifications give users insight into operation performance, while data encryption and configurable user permissions ensure secure live streaming and data management.

Key benefits of using CxEngage

Lifesize provides an interoperable service capable of working with the video systems and infrastructure of Skype for Business, Microsoft Lync, Cisco, and more, as well as collaboration tools including HipChat and Slack.

Web conference screen sharing technology allows users to share their screen with colleagues during a one-on-one or group conference calls.

Track number of calls, minutes, users, and average call time at-a-glance from the Lifesize dashboard.

The integrated search-based directory gives users centralized access to contact information.

Lifesize ensures secure live streaming and data management with permissions management, built-in encryption, firewall traversal, SSO (single sign on) and SAML (security assertion markup language) technology.

Starting price

14.95per user /
per month

Alternatives

with better value for money

Pros & Cons

Usability

Connectivity

Assistance

Conferencing

CxEngage’s user interface

Ease of use rating:

4.4

(91)

CxEngage pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(45)

5(45)

What do users say about CxEngage?

Reviewers feel CxEngage is easy to use, with an intuitive interface and straightforward setup that streamlines daily tasks. They appreciate its flexibility for meetings, reporting that scheduling and joining sessions is simple, though some mention initial confusion for new users and challenges with managing meeting rooms over time. They note it supports both small and large group meetings effectively.

Users say CxEngage delivers reliable video conferencing with generally high video quality, but they experience occasional connection issues and lower quality during screen sharing. They find customer support responsive, though some encounter difficulties reaching assistance or resolving technical problems.

Select to learn more

Who uses CxEngage?

Based on 91 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Information Technology and Services

Construction

Telecommunications

Computer Software

Others

Use cases

Online Meeting

Video Conferencing

Team Communication

Internal Communications

Audio Conferencing

CxEngage's key features

Most critical features, based on insights from CxEngage users:

Screen sharing

5.0

(2)

Mobile access

4.5

(2)

Presentation streaming

5.0

(2)

Real-Time chat

5.0

(2)

Reporting & statistics

5.0

(2)

Activity/News feed

5.0

(1)

All CxEngage features

Features rating:

4.2

(91)

Video conferencing

5.0

(1)

Scheduling

4.0

(1)

Private chat

5.0

(1)

Meeting management

5.0

(1)

File sharing

5.0

(1)

Employee database

5.0

(1)

Access controls/permissions

5.0

(1)

Video streaming

(0)

Video call recording

(0)

Unified communications

(0)

Third-Party integrations

(0)

SSL security

(0)

Single sign on

(0)

Search/Filter

(0)

Attendee management

(0)

Reporting/Analytics

(0)

Reminders

(0)

Recording

4.0

(2)

Real-Time notifications

(0)

Audio calls

(0)

On-Demand webcasting

(0)

Multi-User collaboration

(0)

Microsoft Outlook Integration

(0)

Audio/Video recording

(0)

Live chat

(0)

HD audio/video

(0)

Calendar management

(0)

Calendar sync

(0)

Dashboard

(0)

Custom greetings/messages

(0)

Conferencing

(0)

Communication management

(0)

Collaboration tools

(0)

Chat/Messaging

(0)

Call recording

(0)

Call conferencing

5.0

(1)

CxEngage alternatives

CxEngage

4.4

(91)

Starting from

14.95

/user

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.2

Value for Money

3.7

Customer Support

4.1

Slack

4.7

(23.9K)

visit website

Starting from

8.75

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.6

Customer Support

4.4

Bitrix24

4.2

(979)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.0

Features

4.3

Value for Money

4.2

Customer Support

4.0

Phone.com

3.6

(71)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

3.7

Features

3.7

Value for Money

3.5

Customer Support

3.5

CxEngage pricing

Value for money rating:

3.7

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Cloud Contact Center - Quick Start

No pricing info

Features included:

30 GB Concurrent)
ACD
Administration
Agent Desktop (Skylight)
BYOC
Call Recording
Chat
Digital: Pick 2 (SMS
Email
Facebook Messenger
Flow Designer
IVR
Or On-Demand)
Queued Call-Back
Reporting and Dashboards
Silent Monitoring
Single Sign-on
SIP
Storage (20 GB Named
Video Connectivity (PSTN
Video Enabled
Whatsapp Customer Care (Inbound))
Work Item

Cloud Contact Center - Advanced

No pricing info

Features included:

60gb Concurrent- Call Recordings
ACD
Administration
Agent Desktop (Skylight)
BYOC
Call Recording
Chat
Digital)
Digital: Pick 2 (SMS
Email
Facebook Messenger
Flow Designer
IVR
Or On-Demand)
Quality Management
Queued Call-Back
Reporting and Dashboards
Screen Recordings
Silent Monitoring
Single Sign-on
SIP
Storage (40gb Named
Suite API Access
Video Connectivity (PSTN
Video Enabled
WFM Intervals
Whatsapp Customer Care (Inbound))
Workforce Management
Work Item

Cloud Contact Center – Premium

No pricing info

Features included:

80gb Concurrent- Call Recordings
ACD
Administration
Agent Desktop (Skylight)
BYOC
Call Recording
Chat
Complete Digital: (SMS
Digital)
Email
Facebook Messenger
Flow Designer
IVR
Or On-Demand)
Quality Management
Queued Call-Back
Reporting and Dashboards
Screen Recordings
Silent Monitoring
Single Sign-on
SIP
Storage (60gb Named
Suite API Access
Video Connectivity (PSTN
Video Enabled
WFM Intervals
Whatsapp Customer Care (Inbound))
Workforce Management
Work Item

Plus Meeting Solutions

14.95

/user

Per month

Features included:

1 Hour Per Host Meeting Recordings
Centralized Management Console
Maximum 300 Participants
Microsoft Integrations
Phone and Email Support
Single Sign-on
Unlimited Meeting Duration

Enterprise Meeting Solutions

14.95

/user

Per month

Features included:

1 Hour Per Host Meeting Recordings
Centralized Management Console
Live Streaming
Maximum 500 Participants
Microsoft Integrations
Premium Support
Single Sign-on
Unlimited Meeting Duration
Unlimited Recordings

Organization Meeting Solutions

No pricing info

Features included:

1 Hour Per Host Meeting Recordings
Branding and Customizations
Centralized Management Console
Live Streaming
Live Streaming up to 1000
Maximum 500 Participants
Microsoft Integrations
Single Sign-on
Unlimited Meeting Duration
Unlimited Recordings

User opinions about CxEngage price and value

Value for money rating:

3.7

(91)

To see what individual users think of CxEngage's price and value, check out the review snippets below.

“It is a great product, not cheap at all (licenses + hardware) but it is a good investment for a fast growing business.”

Ori G.

IT Operations

“Great Mac and mobile clients. Good integration with various hardware A/V options, great for conference room setups.”

Michael C.

Customer Service Specialist L2

CxEngage integrations (8)

Top integrations

CxEngage support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Knowledge Base

Email/Help Desk

Chat

FAQs/Forum

24/7 (Live rep)

Training options

Live Online

Videos

Webinars

In Person

Documentation

CxEngage FAQs

Q. What type of pricing plans does CxEngage offer?

CxEngage has the following pricing plans:
Starting from: $14.95/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money

Q. Who are the typical users of CxEngage?

CxEngage has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does CxEngage support?

CxEngage supports the following languages:
Chinese (Simplified), Chinese (Traditional), Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish

Q. Does CxEngage support mobile devices?

CxEngage supports the following devices:
Android, iPad, iPhone

Q. Does CxEngage offer an API?

No, CxEngage does not have an API available.

Q. What other apps does CxEngage integrate with?

CxEngage integrates with the following applications:
Slack

Q. What level of support does CxEngage offer?

CxEngage offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep)