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Microsoft Forms
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197
4
113
3
15
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Data collection, analysis and feedback sharing using forms
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Microsoft Forms - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
Microsoft Forms overview
Based on 326 verified user reviews
What is Microsoft Forms?
Microsoft Forms is a survey tool with key features that include reporting and analytics, forms creation and design, survey building, customizable fields, and feedback management, among others.
Who uses Microsoft Forms?
Reviews for Microsoft Forms come from a wide variety of industries, including education management (8% of reviewers), information technology and services (6%), and retail (4%). The most frequent use case for Microsoft Forms cited by reviewers is conducting surveys (79% of reviewers).
What are the most popular integrations for Microsoft Forms?
The Microsoft Forms integration most frequently cited by reviewers is Microsoft Excel, a spreadsheet product rated 4.8 out of 5 for its integration with Microsoft Forms.
Starting price
Alternatives
with better value for money
Pros & Cons
Survey Creation
Data Collection
Form Responses
Logic and Branching
Form Creation
Survey
Microsoft Forms’s user interface
Microsoft Forms review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.3
Ease of use
4.7
Customer support
4.3
Reviews sentiment
What do users say about Microsoft Forms?
Reviewers indicate Microsoft Forms is easy to use, especially for those within the Microsoft 365 ecosystem, and they value its seamless integration with tools like Excel and Teams. They find it convenient for quickly creating surveys, quizzes, and feedback forms, and appreciate the real-time data collection and analysis features. Most feel it is cost-effective since it is included with Microsoft 365 subscriptions. They say it is reliable for basic data gathering and internal use.
However, they report limited customization options for design and branding, and note that advanced survey features and third-party integrations are lacking. Some mention the absence of a mobile app, restricted offline access, and basic analytics compared to other platforms. They feel it is best suited for simple forms and internal surveys rather than complex or highly branded projects.
Select to learn more
Who uses Microsoft Forms?
Based on 326 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Microsoft Forms's key features
GetApp's analysis of 41 verified user reviews collected between March 2022 and October 2024 identifies Microsoft Forms' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Microsoft Forms' Survey Builder for its intuitive interface and diverse question types, making survey creation straightforward for users of all levels. They find it easy to create and deploy surveys quickly, with options to use templates for practicality. Users report that the tool is efficient for creating forms, polls, and quizzes with minimal training. They say it offers a wealth of options without being overwhelming, although some mention difficulties with selecting different survey items. Of the 20 Microsoft Forms users who gave detailed accounts of their use of Survey Builder, 95% rated this feature as important or highly important.
Users report that Microsoft Forms provides real-time analytics, allowing them to monitor responses as they are submitted. Reviewers indicate that the visual representation of data through charts and graphs helps identify trends and patterns quickly. They find the ability to export data to Excel valuable for further analysis. Some users mention that the reporting capabilities are basic but sufficient for most needs, though they wish for more complex capabilities and easier access to analytics on the online portal. Of the 24 Microsoft Forms users who gave detailed accounts of their use of Reporting/Analytics, 92% rated this feature as important or highly important.
Reviewers highlight the flexibility of Microsoft Forms' customizable fields, allowing them to tailor questions to their specific needs. They appreciate the variety of question types available, such as text, rating, date, and multiple-choice. Users report that this capability makes it easy to personalize surveys and forms, ensuring they meet their requirements. However, some feel that field customization is limited and lacks advanced formatting options, such as regex validation and e-signatures. Of the 21 Microsoft Forms users who gave detailed accounts of their use of Customizable Fields, 86% rated this feature as important or highly important.
All Microsoft Forms features
Features rating:
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Microsoft Forms integrations (4)
Integrations rated by users
We looked at 326 user reviews to identify which products are mentioned as Microsoft Forms integrations and how users feel about them.
Integration rating: 4.7 (34)
“they run very smoothly together”
jasmine s.
student
Integration rating: 4.7 (17)
Integration rating: 4.9 (16)
“We integrated this to automatically sync our project deadlines, milestones, and task assignments directly with our team's daily email calendars so nobody misses a due date.”
Akansha C.
Infra Managed Service Analyst
Integration rating: 4.8 (16)
“Use of my companies' SharePoint site seamlessly integrates with PICMS.”
John S.
Director
Integration rating: 4.2 (9)
“It helps store our signed contracts in the right folders, making them easy to access, share and manage while ensuring everyone works from the latest version”
Lee T.
Business Development Manager
Integration rating: 4.8 (8)
“OneDrive” and Maintenance Care complement each other well by combining structured maintenance tracking with flexible document storage and sharing.”
Justin S.
Operation Service Manager
Microsoft Forms support options
Typical customers
Platforms supported
Support options
Training options
Microsoft Forms FAQs
Microsoft Forms has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is Microsoft Forms used for?
The Microsoft Forms platform helps companies improve their operations through data collection and reporting on surveys. The software can be used to build customized forms, with open-ended questions, multiple-choice questions, and ratings to collect customer feedback. Microsoft Forms offers reporting tools and allows you to graphically present survey results complete with statistics and detailed information on the responses for each question. Additionally, organization can generate QR codes with embedded codes or links which can be shared via email or social media.
Q. What level of support does Microsoft Forms offer?
Microsoft Forms offers the following support options:
Email/Help Desk, Chat
