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Microsoft Forms Logo

Data collection, analysis and feedback sharing using forms

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Microsoft Forms - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Microsoft Forms overview

Based on 322 verified user reviews

What is Microsoft Forms?

Microsoft Forms is a survey tool offering key features such as reporting and analytics, form creation and design, survey building, customizable fields, and feedback management, among others.

Who uses Microsoft Forms?

Reviews for Microsoft Forms come from a wide variety of industries, including education management (8% of reviewers), information technology and services (6%), and retail (4%). The most frequent use case for Microsoft Forms cited by reviewers is conducting surveys (80% of reviewers).

What are the most popular integrations for Microsoft Forms?

The Microsoft Forms integration most frequently cited by reviewers is Microsoft Excel, a spreadsheet product rated 4.8 out of 5 for its integration with Microsoft Forms.

Starting price


Pros & Cons

Survey Creation

Data Collection

Feedback Forms

Logic and Branching

Data Export

Form Creation

Microsoft Forms’s user interface

Ease of use rating:

Microsoft Forms pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(125)
5(196)

What do users say about Microsoft Forms?

Microsoft Forms is a survey tool offering key features such as reporting and analytics, form creation and design, survey building, customizable fields, and feedback management, among others.

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Who uses Microsoft Forms?

Based on 322 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Higher Education
Education Management
Marketing and Advertising
Construction
Others

Use cases

Survey
Form Builder
Polling
Forms Automation

Microsoft Forms's key features

GetApp's analysis of 41 verified user reviews collected between March 2022 and October 2024 identifies Microsoft Forms' most critical features and summarizes user sentiment about those features.

Survey builder

Reviewers appreciate Microsoft Forms' Survey Builder for its intuitive interface and diverse question types, making survey creation straightforward for users of all levels. They find it easy to create and deploy surveys quickly, with options to use templates for practicality. Users report that the tool is efficient for creating forms, polls, and quizzes with minimal training. They say it offers a wealth of options without being overwhelming, although some mention difficulties with selecting different survey items. Of the 20 Microsoft Forms users who gave detailed accounts of their use of Survey Builder, 95% rated this feature as important or highly important.


Reporting/Analytics

Users report that Microsoft Forms provides real-time analytics, allowing them to monitor responses as they are submitted. Reviewers indicate that the visual representation of data through charts and graphs helps identify trends and patterns quickly. They find the ability to export data to Excel valuable for further analysis. Some users mention that the reporting capabilities are basic but sufficient for most needs, though they wish for more complex capabilities and easier access to analytics on the online portal. Of the 24 Microsoft Forms users who gave detailed accounts of their use of Reporting/Analytics, 92% rated this feature as important or highly important.


Customizable fields

Reviewers highlight the flexibility of Microsoft Forms' customizable fields, allowing them to tailor questions to their specific needs. They appreciate the variety of question types available, such as text, rating, date, and multiple-choice. Users report that this capability makes it easy to personalize surveys and forms, ensuring they meet their requirements. However, some feel that field customization is limited and lacks advanced formatting options, such as regex validation and e-signatures. Of the 21 Microsoft Forms users who gave detailed accounts of their use of Customizable Fields, 86% rated this feature as important or highly important.


All Microsoft Forms features

Features rating:

Customizable forms
Customizable templates
Data visualization
Feedback management
Forms creation & design
Forms management
Live results sharing
Multi-Channel distribution
Quizzes
Survey/Poll management
Surveys & feedback
Template management
Web forms

Microsoft Forms alternatives

Microsoft Forms logo

Starting from

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No pricing info

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35

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Google Forms logo

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Free

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SurveyMonkey logo

Starting from

30

/user

Per month

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Microsoft Forms integrations (4)

Integrations rated by users

We looked at 322 user reviews to identify which products are mentioned as Microsoft Forms integrations and how users feel about them.

Integration rating: 4.7 (33)

Integration rating: 4.9 (16)

Integration rating: 4.8 (16)

Integration rating: 4.8 (15)

Integration rating: 4.2 (9)

Integration rating: 4.8 (8)

Microsoft Forms support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat

Training options

Documentation

Microsoft Forms FAQs

Q. What is Microsoft Forms used for?

The Microsoft Forms platform helps companies improve their operations through data collection and reporting on surveys. The software can be used to build customized forms, with open-ended questions, multiple-choice questions, and ratings to collect customer feedback. Microsoft Forms offers reporting tools and allows you to graphically present survey results complete with statistics and detailed information on the responses for each question. Additionally, organization can generate QR codes with embedded codes or links which can be shared via email or social media.

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