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Top Rated Internal Communications Software with Customizable Fields in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Customizable fields allow tailoring communication tools to specific business needs, enhancing usability and flexibility. Users can create personalized templates and adjust features to fit various projects, ensuring efficient and relevant communication. Our reviewers in internal communications software rated this feature as highly important.

4 Best Internal Communications Software with Customizable Fields

  • Asana - Highest rated for customizable fields
  • monday.com
  • Trello
  • Text Request

See other top Internal Communications products with customizable fields

How we picked the 4 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the internal communications software category. They also needed to have sufficient reviews about customizable fields, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for customizable fields based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 4 best products

Asana logo

Asana

4.5
(13.5K)
visit website

User insights about the customizable fields feature

Reviewers appreciate Asana's customizable fields for tailoring project management workflows to specific needs. They find it helpful for organizing tasks, enhancing clarity, and improving communication. Users report the ability to create custom fields for different projects, making Asana adaptable and efficient. They highlight integrations with tools like Slack, Google Drive, and Microsoft Teams. Some users mention the need for more customization options and easier renaming of fields, but overall, they value the personalization capabilities Asana offers.
“Customizable fields in Asana allow teams to tailor project management workflows to their specific needs, enabling better organization, clearer communication, and more accurate tracking of important information, ultimately enhancing productivity. ”
MA

Mohammed A.

Strategy Advisor

“I can create custom fields specific to a project. This allows for both standardization across projects and the ability to adapt to unique needs.”
Verified reviewer profile picture

Thinoshani P.

Sales Manager

Internal Communications key features coverage

Asana offers 6 out of the 6 key features for Internal Communications software identified by reviewers:

Access Controls/Permissions4.5
Alerts/Notifications4.4
Chat/Messaging4.2
Activity/News Feed4.4
Real-Time Chat4.3
File Sharing4.5

Pros and cons based on 13,525 verified reviews

59% of users rated Asana 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 13,525 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive project tracking

Enhanced team collaboration

Efficient task organization

Effective employee management

Cons:

Overwhelming email notifications

High premium costs

Complex user experience

See pros and cons details

Pricing

Starting price:$10.99 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

monday.com logo

monday.com

4.6
(5.6K)
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User insights about the customizable fields feature

Reviewers indicate that monday.com's customizable fields are essential for adapting the platform to various project needs. They appreciate the flexibility to add and edit fields, columns, and rows, making it suitable for different teams and tasks. Users report that this capability enhances productivity and organization. They find the customization options valuable, though some wish for more robust features and easier customization. Overall, they feel that monday.com's customizable fields make it a versatile and efficient tool for managing diverse workflows.
“It's important for us to actually have the data we need, with this platform we're able to customize the fields allowing the team to access the data they need when they need it. We also can put the fields where we think works best for us. ”
CR

Carmen R.

General Manager

“Having the ability to customize fields really makes monday a versatile platform. I think with this feature alone anyone could find a way to use the platform to streamline aspects of their day and make their work life more efficient.”
RS

Robert S.

Digital Content Coordinator

Internal Communications key features coverage

monday.com offers 4 out of the 6 key features for Internal Communications software identified by reviewers:

Access Controls/Permissions4.4
Alerts/Notifications4.5
Chat/Messaging3.7
Activity/News Feed
Real-Time Chat
File Sharing4.3

Pros and cons based on 5,691 verified reviews

65% of users rated monday.com 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 5,691 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Boosts team productivity

Effective progress tracking

Enhanced organization capabilities

Visual task management

Highly customizable platform

Cons:

High costs for small teams

Overwhelming email notifications

Occasional performance issues

Limited mobile functionality

See pros and cons details

Pricing

Starting price:$9 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Trello logo
4.5
(23.4K)
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User insights about the customizable fields feature

Users report that Trello's customizable fields enhance organization and flexibility, allowing them to tailor boards to specific project needs. They appreciate the ability to add custom steps, integrate with tools like Google Drive and Slack, and create detailed task descriptions. Reviewers find these fields useful for improving productivity and task management. Some users wish for more customization options, but overall, they value the ease of use and the ability to personalize their workflows with Trello's customizable fields.
“Its essential in that they enhance organization by allowing users to tailor boards to their project needs. More, so they add flexibility and clarity, improving productivity and task management within teams.”
Verified reviewer profile picture

mbuso n.

Designer

“You can customize the fields to add as many custom steps between "todo" and "done" as you like. For example I have an "abandoned" field I use for tasks I have decided to give up on for strategic reasons.”
JV

Joshua V.

Email Copywriter & Soap Opera Sequence Expert

Internal Communications key features coverage

Trello offers 4 out of the 6 key features for Internal Communications software identified by reviewers:

Access Controls/Permissions4.5
Alerts/Notifications4.4
Chat/Messaging
Activity/News Feed4.3
Real-Time Chat
File Sharing4.2

Pros and cons based on 23,449 verified reviews

62% of users rated Trello 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 23,449 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Flexible task organization

Effective team collaboration

Intuitive drag-and-drop interface

Comprehensive track management

Cons:

Inadequate notification system

Pricing concerns and limitations

Limited file management

See pros and cons details

Pricing

Starting price:$5 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Text Request logo
4.6
(1.1K)
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User insights about the customizable fields feature

Reviewers indicate that Text Request's customizable fields are helpful for organizing and sorting client information. They appreciate the ability to edit respondent details, use templates for quick communication, and customize auto-responses. Some users find the customization options limited and express frustration with certain features, such as the inability to delete test texts. Overall, they find the customizable fields useful for improving communication and organization, though there is room for improvement in functionality.
“We are able to edit the respondents name with preferred details and sort and label clients in to appropriate groups for clear communication and differentiation.”
RI

Rebecca I.

Marketing and Promotions Coordinator

“Great to be able to customize fields and organization”
NB

Nina B.

Event Consultant

Internal Communications key features coverage

Text Request offers 5 out of the 6 key features for Internal Communications software identified by reviewers:

Access Controls/Permissions4.6
Alerts/Notifications4.4
Chat/Messaging4.6
Activity/News Feed
Real-Time Chat4.5
File Sharing4.3

Pros and cons based on 1,193 verified reviews

72% of users rated Text Request 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 1,193 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Smooth transition process

Enhanced team collaboration

Effective patient communication

Efficient client communication

Easy learning curve

Cons:

Inefficient name search

Inconsistent notifications

Disorganized text conversations

Limited text messaging features

Glitchy messaging system

See pros and cons details

Pricing

Starting price:$59 flat rate/per month|Free version:Not available|Free trial:Not available

Prices may vary depending on the number of users and features.

Other Top Rated Internal Communications Software with Customizable Fields in 2026

Happeo logo

Happeo

An exclusive G Suite integrated Intranet & social platform

visit website
Happeo is an intranet software focused on improving internal communications. It integrates exclusively with G Suite and help employees communicate, connect and collaborate more efficiently thanks to its social networking aspect, Google team collaboration features and its people search function.

Read more about Happeo

Users also considered
OnBoard logo

OnBoard

Prepare faster, decide sooner with one secure board record

visit website
OnBoard is a leading board management software trusted by 6,000+ organizations. Experience the difference—start your free trial today.

Read more about OnBoard

Users also considered
Hub logo

Hub

The first sustainability-driven intranet for SMEs

visit website
Let's rethink intranets with HUB. We're here to make your work life easier and the planet greener. Boss your digital workplace with an intranet that really does make a real difference.

Read more about Hub

Users also considered
Trello logo

Visual collaboration tool for shared project perspectives

learn more
Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

Read more about Trello

Users also considered
Jira logo

Project management and work tracking software

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Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

Read more about Jira

Users also considered
Asana logo

Project tracking and workflow management platform

learn more
Asana is the perfect platform to help you manage and organise all of your internal communications. With Asana, you can orchestrate work across teams at scale–from daily tasks to strategic cross-functional initiatives. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

learn more
Reinvent communication and engagement in your organization with Connecteam's complete set of communication tools.

Read more about Connecteam

Users also considered
monday.com logo

Project management software

learn more
Whether your team is in the office, home, or on-the-go, monday.com, a powerful Internal communication platform, fosters effective teamwork, improves collaboration, and boosts productivity in one central hub. Get started with one of our ready-made templates to get your team onboarded quickly.

Read more about monday.com

Users also considered
Miro logo

Miro is a visual workspace for innovation

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Miro is a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together.

Read more about Miro

Users also considered
Text Request logo

Ignite customer engagement

learn more
Text Request is crafted to cut through the noise, so you can connect with customers anytime, anywhere.

Read more about Text Request

Users also considered
Any.do logo

A simple and poweful workspace to manage your team's work

learn more
Any.do is a simple and powerful way to manage all your team's tasks, projects, chat and calendar. Easily collaborate with anyone, manage workloads, get real time status notifications and reports. Connect Any.do with all your existing apps to make everything run smoothly —starting at just $5 per user

Read more about Any.do

Users also considered
Bitrix24 logo

All in one business management workspace

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Bitrix24 #1 FREE internal communication platform used by 12 million companies worldwide. Cloud, mobile, open source. Enterprise social network, workgroups, intranet, group chat, email, telephony, SMS, more.

Read more about Bitrix24

Users also considered
WebHR logo

Human resources and employee scheduling solution

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Real time Chat, Inbox, Conference Room and built-in Messenger is what makes WebHR the only HR software that provide all necessary internal communication tools

Read more about WebHR

Users also considered
Front logo

AI-enabled customer service platform for collaboration

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Front streamlines internal and customer communication. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations.

Read more about Front

Users also considered
ELMO Software logo

HR & Payroll Software, simplified.

learn more
ELMO Software is a cloud-based solution that helps thousands of organisations across Australia, New Zealand and the United Kingdom to effectively manage their people, process and pay.

Read more about ELMO Software

Users also considered
Talkspirit logo

#1 software for collaboration and team communications

learn more
Talkspirit is the #1 solution for internal communications. It brings all your employees together in a secure online space, wherever they are, even those without an email address. Available in 8 languages. Easy to use. On any device. Free trial. Free plan. Paid plans from 4€ / month per user.

Read more about Talkspirit

Users also considered
Missive logo
Category Leaders

Collaborative inbox for teams

learn more
Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

Read more about Missive

Users also considered
ThoughtFarmer logo

Where teams + ideas grow.

learn more
ThoughtFarmer is a modern intranet with 240+ features that connects teams, boosts culture, and simplifies communication. It’s easy to set up, simple to use, and comes with a 90-day risk-free guarantee.

Read more about ThoughtFarmer

Users also considered
Ncontracts logo

Cloud-based risk management tool for finance teams.

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Secure web-based content management solution that allows your team to share content and create efficiencies across your organization.

Read more about Ncontracts

Users also considered
Tipalti logo

Finance automation and accounts payable solution

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Transform your business with Tipalti’s comprehensive finance automation solution. Streamline your accounts payables, accelerate global payouts, simplify procurement processes, and optimize employee expenses, all through one integrated platform.

Read more about Tipalti

Users also considered
Workvivo logo

Employee experience platform

learn more
Workvivo is an employee experience platform (EXP) that simplifies internal communication and drives engagement.

Read more about Workvivo

Users also considered
Blink logo

Blink. And connect your people, tools and culture.

learn more
Blink delivers a modern, social digital employee experience, giving access to communication, information, workflows, surveys and tools in one easy-to-use app.

Read more about Blink

Users also considered
HulerHub logo

Your Work. Your Way.

learn more
Align, connect and unite your workforce with HulerHub - the fully personalised employee experience platform that centralises your internal communications, content and systems while delivering on-brand, relevant digital experiences to your people - on any device, anywhere, at any time.

Read more about HulerHub

Users also considered
MangoApps logo

Bring your frontline and office teams together

learn more
MangoApps is a unified communications platform that serves as a bridge between desk and deskless workers.

Read more about MangoApps

Users also considered
DSMN8 logo

The all-in-one employee advocacy platform

learn more
DSMN8 is the all-in-one employee advocacy platform. Make it easy for employees to share content on social media, to become brand advocates, influencers, and social sellers.

Read more about DSMN8

Users also considered

Key features for Internal Communications software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Access Controls/Permissions: Users highlight the ability to customize access levels, manage roles, and restrict content visibility. Granular controls and ease of setup are valued. 93% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Reviewers appreciate customizable notifications across multiple channels, ensuring timely updates. Desktop and mobile alerts enhance responsiveness and team coordination. 93% of reviewers rated this feature as important or highly important.
  • Chat/Messaging: Users value quick, discreet communication with features like direct messaging, group chats, and emojis. It aids in maintaining seamless coordination across teams. 93% of reviewers rated this feature as important or highly important.
  • Activity/News Feed: Reviewers emphasize the importance of organized, real-time updates to keep teams informed and engaged. Customizable feeds enhance visibility and team interaction. 92% of reviewers rated this feature as important or highly important.
  • Real-Time Chat: Real-time chat facilitates instant communication and collaboration. Users appreciate the clear organization of threads, timely notifications, and ease of use across devices. 90% of reviewers rated this feature as important or highly important.
  • File Sharing: Reviewers find file sharing easy and efficient, allowing secure document management and collaboration. Features like timestamps and various file formats are appreciated. 86% of reviewers rated this feature as important or highly important.