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Top Rated Knowledge Management Software with App cloud

Last updated: June 2026

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24 software options

Document360 logo

AI-powered knowledge base and documentation software

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Document360 is an AI-driven knowledge management platform that empowers teams to create, organize, and share content effortlessly. With intelligent search, automated content suggestions, and analytics, it streamlines knowledge sharing and ensures easy access to critical information.

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Yonyx logo

Decision tree driven Interactive guides for customer service

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Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service.

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Helpjuice logo

Cloud-based knowledge management platform

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Helpjuice is a web-based knowledge base software that helps small, mid-size and large businesses centralize all relevant content to help employees & customers

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Shelf logo

Cloud-based knowledge management solution

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The Shelf modern knowledge management platform helps businesses thrive with on-demand answers to the questions that block customer and employee success. Awarded for overall usability by Gartner Digital Markets for three consecutive quarters.

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Cayzu logo

Cloud Based Ticket Management & Help Desk Software

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Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal.

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iorad logo

Record any application workflow & create interactive guides.

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Capture once. Reach everyone. Train anything.

iorad automatically turns any workflow into 6 ready-to-use training formats: guided walkthrough, video, slides, quiz, scroll, and in-app guidance. No editing, no production work. Unlimited learners.

Trusted by 45K+ orgs · 1M+ tutorials · 30M+ learners.

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KnowledgeNet.ai logo

Relationship Intelligence Lead Sourcing Sales Enablement

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KnowledgeNet.ai is an AI-powered tool that accelerates your sales process, so you spend less time prospecting and more time closing deals. Quickly find the right contacts to reach out to and the best ways to connect with them using known relationships.

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USU Knowledge Management logo

Knowledge Management Platform for Customer Service

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Call Centers, Contact Centers, Customer Support

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Sociabble logo

Sociabble - Share what you love.

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Sociabble is an all-in-one platform for communication, intranet, knowledge management, employee advocacy, and engagement. With best-in-class AI tools and enterprise-grade security, it empowers organizations to engage distributed teams effectively.

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UseResponse logo

All-in-one Customer Support and Feedback Suite

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Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

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Lucy logo

Lucy exists to amaze, delight, and empower knowledge workers

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Lucy is a cloud-based, AI-powered knowledge management solution that helps all industry teams automate processes related to gathering and converting unstructured data into actionable insights. Users can collect data from multiple sources and store it in a unified database for future reference.

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Atlas logo

Atlas is the all-in-one platform for Microsoft 365.

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Atlas is the leading Intelligent Knowledge Platform that centralizes and auto-classifies content across Microsoft 365 and other sources into a single AI-powered platform.

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Customer Communities logo

Leading Community Platform for Customer Success & Support

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Finally, a Knowledge Base that's always up to date. inSided is the only platform that allows you to combine the best answers from your user community with your Knowledge Base.

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Speakap logo

Stay on the pulse of your organization. From anywhere.

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Speakap is an enterprise social network and communication platform which enables organizations of all sizes to improve engagement with non-desk and customer-facing employees to share new knowledge, ideas, internal achievements, and more

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TOPYX LMS logo

Learning Platform (LxP)

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TOPYX Learning Platform (LxP) is a fully-hosted, feature-rich, Learning Platform with integrated social learning tools for implementation by any sized organization. TOPYX supports entry level price points that allow you easy access to grow into more functionality when needed.

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SocialChorus logo

Work as One

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Give your employees the news and information they need to thrive. SocialChorus is the only employee communications platform for complex, distributed workforces.

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HighQ logo

Cloud-based legal case management tool for legal teams.

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HighQ's intelligent solution combines automated workflows, document automation, and secure collaboration to transform the way professionals work and engage with clients and colleagues.

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Schoox logo

Intelligent Learning & Growth Platform for frontlines.

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Centralize operational knowledge, training content, SOPs, resources, and best practices for frontline teams.

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Salesforce Service Cloud logo

AI powered customer service management platform

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Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices.

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Bloomfire logo

Knowledge sharing & insights platform

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Bloomfire is an AI-powered knowledge management platform, unifying information access, collaboration, and actionable insights.

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Vivantio logo

Flexible Software. Focused Service.

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Knowledge at your fingertips allows you to respond quicker and improve the efficiency of your support team, freeing up resources to tackle tougher issues. Benefit from key features like: knowledge categorization, custom forms & fields, document themes & templates, WYSIWYG editor, and more.

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eGain AI Knowledge Hub logo

#1 Knowledge Management System - Top-rated by Gartner

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eGain Knowledge Hub, powered by AI, ML, and Analytics, is a knowledge management solution for the digital-first, remote-first era

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KnowledgeIQ logo

Intuitive platform supporting teams and customers

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KnowledgeIQ is a cloud-based knowledge management solution that helps businesses secure, centralize and share enterprise content. Make it easy for your teams in customer contact centers, service desks, frontline offices, and online self-service channels to find the right information, exactly when they need it. It provides knowledge management capabilities to streamline workflows, processes, and regulatory compliance.

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EV Self Help logo

Knowledge management and employee self-service platform

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EV Self Help is a knowledge management software designed to help healthcare, insurance, manufacturing, and other sectors capture and deliver guided knowledge experiences among employees and customers to resolve issues through self-help.

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