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Knowledge Management Software Integrated with Salesforce Platform (2026)

Last updated: April 2026

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24 software options

Slack logo
Category Leaders

A single place for team communication and workflows

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Integrates with Salesforce Platform, monday.com, Backlog, …

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Salesforce Service Cloud logo

AI powered customer service management platform

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Integrates with Salesforce Platform, SiteCapture, BrainPredict, …

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Yonyx logo
Category Leaders

Decision tree driven Interactive guides for customer service

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Integrates with Salesforce Platform, Salesforce Revenue Cloud, ServiceNow, …

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Document360 logo
Category Leaders

AI-powered knowledge base and documentation software

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Integrates with Salesforce Platform, Segment, Olark, …

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Bloomfire logo
Category Leaders

Knowledge sharing & insights platform

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Integrates with Salesforce Platform, Box, Google Workspace, …

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Shelf logo

Cloud-based knowledge management solution

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Integrates with Salesforce Platform, Confluence, Box, …

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Helpjuice logo

Cloud-based knowledge management platform

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Integrates with Salesforce Platform, Olark, WordPress, …

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Vivantio logo

Flexible Software. Focused Service.

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Integrates with Salesforce Platform, Microsoft Azure, Jira, …

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iorad logo

Creates application instructions and step-by-step tutorials

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Integrates with Salesforce Platform, Confluence, Coassemble, …

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HighQ logo

Cloud-based legal case management tool for legal teams.

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Integrates with Salesforce Platform, Google Workspace, XpressDox, …

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Cayzu logo

Cloud Based Ticket Management & Help Desk Software

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Integrates with Salesforce Platform, Jira, Twitter/X, …

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UseResponse logo

All-in-one Customer Support and Feedback Suite

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Integrates with Salesforce Platform, Confluence, Google Workspace, …

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Speakap logo

Stay on the pulse of your organization. From anywhere.

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Integrates with Salesforce Platform, MobieTrain, Google Workspace, …

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SocialChorus logo

Work as One

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Integrates with Salesforce Platform, Twitter/X, Microsoft Viva Engage, …

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USU Knowledge Management logo

Knowledge Management Platform for Customer Service

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Integrates with Salesforce Platform, ServiceNow, Salesforce Sales Cloud, …

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KnowledgeNet.ai logo

Relationship Intelligence Lead Sourcing Sales Enablement

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Integrates with Salesforce Platform, Claritysoft CRM, PitchBook, …

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TOPYX LMS logo

Learning Platform (LxP)

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Integrates with Salesforce Platform, Google Analytics 360, Twilio, …

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Customer Communities logo

Leading Community Platform for Customer Success & Support

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Integrates with Salesforce Platform, Jira, CommandBar, …

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Sociabble logo

Sociabble - Share what you love.

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Integrates with Salesforce Platform, Google Workspace, Zendesk Explore, …

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Atlas logo

Atlas is the all-in-one platform for Microsoft 365.

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Integrates with Salesforce Platform, Microsoft Azure, NetDocuments, …

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Lucy logo

Lucy exists to amaze, delight, and empower knowledge workers

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Integrates with Salesforce Platform, Box, Dropbox Business, …

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EV Self Help logo

Knowledge management and employee self-service platform

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Integrates with Salesforce Platform, Qlik Sense, Microsoft Teams, …

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eGain AI Knowledge Hub logo

#1 Knowledge Management System - Top-rated by Gartner

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Integrates with Salesforce Platform, ServiceNow, SAP Customer Experience, …

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KnowledgeIQ logo

Intuitive platform supporting teams and customers

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Integrates with Salesforce Platform, Dropbox Business, eppiq Timer

Read more about KnowledgeIQ

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