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iorad
Creates application instructions and step-by-step tutorials
(12)
Q. Who are the typical users of iorad?
Q. What languages does iorad support?
iorad supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
Q. What other apps does iorad integrate with?
iorad integrates with the following applications:
Microsoft SharePoint, Lessonly , Freshservice, Groove, Google Analytics 360, 360Learning, HowNow, CANVAS, Seismic, Google Drive, Trainual, WordPress, Freshdesk, Help Scout, Slab, Slack, Northpass, Coassemble, Zendesk Sell, ServiceNow, Guru, Skilljar Customer Education, Confluence, WorkRamp, Dokeos, Notion, Docebo, TalentLMS, Salesforce Platform, Litmos, Intercom, HubSpot Service Hub, Zendesk Suite
iorad provides a simple solution for creating guided step-by-step tutorials, instructions and knowledge base articles for any desktop or web application. Users can train employees on how to use the apps that power their organization or provide customers with guided tutorials on using a product, without ever having to manually take a screenshot.
Typical customers
Platforms supported
Support options
Training options
Starting from
200
Per month
Per Feature
Starting from
79
Per month
Flat Rate
Functionality
4.5
/5
58
Total features
23
3 categories
Functionality contenders
Overall Rating
4.7
/5
58
Positive reviews
40
16
2
0
0
Overall rating contenders
James B.
Construction, 10,001+ employees
Used weekly for 6-12 months
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We have a very limited team to support our Salesforce instance of over 300 sales users in Canada. This has freed us up to not have to screenshare and walk users through some standard issues frequently, we can just direct them to our training library and keep moving on improvements!
iorad makes it incredibly easy to create training videos or walk-throughs that users can experience at their own pace. As someone who has previously recorded screen-capture videos with over voice, I can say that this is 1000 times easier and more professional. The ability to tweak and update training as we need is excellent.
Not really a dislike, but it would be nice to have the ability to have the training be read in French during the walk-through.
Weston Z.
Religious Institutions, 1,001-5,000 employees
Used weekly for 6-12 months
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The support is amazing. They answer very quickly and have been very helpful. They also get bugs fixed very fast. They are a great company to work with.
This makes making trainings very quick. I love that it automates making trainings in the way people learn, video, interactive, reading. This use to take hours to create trainings that fit this. I love the automated voice overs. The voices sound pretty good for being automated. It is easy to use and create trainings. Our users love to use these trainings. I love that the user doesn't have to download anything to view the trainings.
The latest release moved a lot of things around which makes it a little harder to use. I wish the language pack was included in the business pricing. It is very expensive and we have had to do a lot of work to translate our trainings. Sometimes it doesn't capture what you need and you have to go back. The pricing gets expensive fast.
Blair M.
Education Management, 51-200 employees
Used weekly for 6-12 months
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I run our customer ed program, and our users want clear, realistic practice opportunities. iorad solves this problem!
It's easy to use and to update! I also love how the final product looks, giving our users an authentic tutorial experience.
I wish it handled screen movement better (e.g. when you click a button and then need to scroll down).
Blair, thanks for your review. Happy to hear that you are finding iorad easy to use & share with others. As far as capturing movement better... each application is coded a little differently and depending on your computer available memory it might just require you to close a few more applications and go a little bit slower through the actions for iorad to properly identify each element. Happy to take a look with you to see what can be done to improve this in the future. Please feel free to reach out. Would love to connect with another fellow CustomerEd colleague!
Nathan C.
Railroad Manufacture, 11-50 employees
Used weekly for 6-12 months
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Using iorad has been a time and cost saver from me and my company. Letting us document our best practices and general processes in a very detailed and clear way. It is easy to share and follow the instructions that you create.
I like that it records every click, scroll, and key stroke; while taking screen shots with the highlighted area where the action occurred. If I was to try and recreate this manually it would take 10 times as long.
Sometimes the desktop recording does not load up to the website. This only happens occasionally and then only with very long recordings.
Chelsea D.
Hospital & Health Care, 201-500 employees
Used daily for 1-2 years
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I've been blown away by my experience with Iorad. I came into my role as an educator about 1.5 years ago and spent the first 6 months making training videos for our numerous systems. We are a dispersed workforce and we have at least a dozen programs to use to perform our jobs effectively: Teams, Zoom, Outlook, Microsoft Word, EHR, Mainbridge, Lessonly, Medtrainer, Paycom to name a few. Iorad allowed...
Easy to use Easy to integrate Quick Effective way to create training that can scale with the organization User friendly- the teams in each market can use training to help practice technology-based skills Fast way to make training videos that used to take me hours to make This integrates well with Lessonly which our company has been using to onboard clinicians across our company
Organization of the content- I don't have the "tags" function, but I have made dozens of training tools and It'd be nice to have it more organized within the software so I can find it quickly I wish there were more voices to choose from when I use an outside voice
Chelsea, thanks for your review. We love to hear that iorad is making such an impact in your training processes and giving you back time in your day! As for content organization, you're able to categorize a tutorial with category or subcategory. Hover over the "Category" Header on the left in the dashboard to Add Categories. Additionally, you're able to add up to 10 tags per tutorial. Here's an article how organization works within iorad. https://ior.ad/7Ueq Glad you're a part of the iorad family!