We have a very limited team to support our Salesforce instance of over 300 sales users in Canada. This has freed us up to not have to screenshare and walk users through some standard issues frequently, we can just direct them to our training library and keep moving on improvements!
iorad makes it incredibly easy to create training videos or walk-throughs that users can experience at their own pace. As someone who has previously recorded screen-capture videos with over voice, I can say that this is 1000 times easier and more professional. The ability to tweak and update training as we need is excellent.
Not really a dislike, but it would be nice to have the ability to have the training be read in French during the walk-through.
Likelihood to recommend: 10/10
The support is amazing. They answer very quickly and have been very helpful. They also get bugs fixed very fast. They are a great company to work with.
This makes making trainings very quick. I love that it automates making trainings in the way people learn, video, interactive, reading. This use to take hours to create trainings that fit this. I love the automated voice overs. The voices sound pretty good for being automated. It is easy to use and create trainings. Our users love to use these trainings. I love that the user doesn't have to download anything to view the trainings.
The latest release moved a lot of things around which makes it a little harder to use. I wish the language pack was included in the business pricing. It is very expensive and we have had to do a lot of work to translate our trainings. Sometimes it doesn't capture what you need and you have to go back. The pricing gets expensive fast.
Likelihood to recommend: 9/10
Great! I think it is a tool with great potential.
It is user friendly. It brings a real value added in the step by step exercise. It is time saving, resources saving, and it restrains the error percent.
It can improve in terms of features. it is not stable (I guess it is for a moment : still improving). But be more careful and inform users in advance, so they can save work.
Likelihood to recommend: 7/10
Using iorad has been a time and cost saver from me and my company. Letting us document our best practices and general processes in a very detailed and clear way. It is easy to share and follow the instructions that you create.
I like that it records every click, scroll, and key stroke; while taking screen shots with the highlighted area where the action occurred. If I was to try and recreate this manually it would take 10 times as long.
Sometimes the desktop recording does not load up to the website. This only happens occasionally and then only with very long recordings.
Likelihood to recommend: 10/10
I use iorad in the help article for our clients and for internal training. The clients love it, and it is used as an example to the quality of the self-hep part of the software.
Easy to use Integrates with many platforms Loved by the clients
Integration cuts the size of the slides sometimes. Embedding can get complicated with the change of the UI Canot combine two slide-shows Narrating does not do a good job with dots and commas.
Likelihood to recommend: 8/10
𝐅𝐫𝐞𝐞 𝐔𝐧𝐥𝐢𝐦𝐢𝐭𝐞𝐝 𝐏𝐮𝐛𝐥𝐢𝐜 𝐏𝐥𝐚𝐧: Default plan on signup. Create as many public tutorials as you want and share them with the world.
This plan is all about privacy, which includes our mask tool as well as the ability to set viewing permissions: Public, Unlisted, Embed Only, or Invite Only.
𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐏𝐥𝐚𝐧: $400/mo
Most Popular & Best bang for your buck plan. Everything in Starter plus your own branded player and analytics dashboard. Unlimited text-to-speech and audio. Export your tutorial as a video or document. Premium integrations with Salesforce and Slack.
𝐂𝐨𝐦𝐩𝐚𝐧𝐲 𝐏𝐥𝐚𝐧: $3200/mo
Everything in Professional plus the power of live. Live tutorials are contextual based on the URL so employees can create, share & learn app knowledge instantly forming a powerful knowledge loop inside your company.
𝐄𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐏𝐥𝐚𝐧: Contact vendor for pricing
Everything in the Professional plan plus ... Self Host/LMS Integration, Dedicated server & subdomain, Branded private extension, Custom feature development, Tracking & completion, Single Sign On, Priority customer support
Learn more about pricing here: www.iorad.com/pricing