iorad Pricing, Features, Reviews & Comparison of Alternatives

iorad

Create application instructions and step-by-step tutorials

4.67/5 (33 reviews)

iorad overview

What is iorad?

iorad provides a simple solution for creating guided step-by-step tutorials, instructions and knowledge base articles for any desktop or web application. Users can train employees on how to use the apps that power their organization or provide customers with guided tutorials on using a product, without ever having to manually take a screenshot.

iorad captures everything the user does inside the capture frame and automatically breaks it down into step-by-step instructions. It knows where the actions took place, highlights them, and creates editable text instructions based on what the user clicked on. All text can be translated instantly with Google Translate by selecting a language from the list within the platform.

The live preview mode shows creators exactly what users will see and experience during the tutorial. iorad accommodates different learning styles by including methods such as simple to follow outlined steps, a hard copy printout, and the interactive ‘try steps’ mode which allows users to click-along and practice while following the directions. There is also a mobile version for users who are on-the-go and tutorial creators can preview how they will appear on a mobile screen.

Tutorials can be converted into a .pdf file for those who want to have the instructions printed on paper. All tutorials are automatically stored onto the iorad cloud, so users can copy and share the link or embed it on a website directly, with no uploading involved. Make a youtube video or link the tutorial to an integrated customer support platform such as Zendesk, Freshdesk, or Atlassian.
www.iorad.com

Pricing

Starting from
$100/month
Pricing options
Free
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 22 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Taiwanese, Thai
iorad screenshotiorad sets new World Record in 17 Secondsiorad screenshot: DESKTOP OR WEB - IT’S AUTOMAGICAL. Perform the task, Stop capture, let iorad do the rest. iorad screenshotiorad screenshot: Activate your own Help Center
One stop shop where your users can access help for all the applications that run your business.iorad screenshot: Learning inside the app
Deliver help to your users while they are actually in the application.iorad screenshotiorad screenshot: Created in under 2 minutes using iorad. 

𝐌𝐮𝐥𝐭𝐢𝐩𝐥𝐞 𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐌𝐨𝐝𝐞𝐬
Try it, View it, Watch it, Print it, Do it

Google translate text into 99 languages

𝐏𝐥𝐚𝐲𝐬 𝐨𝐧 𝐚𝐥𝐥 𝐝𝐞𝐯𝐢𝐜𝐞𝐬
Desktop, Mobile, Tabletiorad screenshot: Auto generated step text
iorad identifies every action and automatically generates highlighted screenshots with step-by-step instructions.

iorad reviews

Excellent
22

Very good
11

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.7
  4.6
  4.8
  5.0
James Bush

Easy, professional training in minutes.

Used weekly for 6-12 months
Reviewed 2019-06-14
Review Source: Capterra

We have a very limited team to support our Salesforce instance of over 300 sales users in Canada. This has freed us up to not have to screenshare and walk users through some standard issues frequently, we can just direct them to our training library and keep moving on improvements!

Pros
iorad makes it incredibly easy to create training videos or walk-throughs that users can experience at their own pace. As someone who has previously recorded screen-capture videos with over voice, I can say that this is 1000 times easier and more professional. The ability to tweak and update training as we need is excellent.

Cons
Not really a dislike, but it would be nice to have the ability to have the training be read in French during the walk-through.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Weston Zentner

Creating training takes minutes

Used weekly for 6-12 months
Reviewed 2020-07-30
Review Source: Capterra

The support is amazing. They answer very quickly and have been very helpful. They also get bugs fixed very fast. They are a great company to work with.

Pros
This makes making trainings very quick. I love that it automates making trainings in the way people learn, video, interactive, reading. This use to take hours to create trainings that fit this. I love the automated voice overs. The voices sound pretty good for being automated. It is easy to use and create trainings. Our users love to use these trainings. I love that the user doesn't have to download anything to view the trainings.

Cons
The latest release moved a lot of things around which makes it a little harder to use. I wish the language pack was included in the business pricing. It is very expensive and we have had to do a lot of work to translate our trainings. Sometimes it doesn't capture what you need and you have to go back. The pricing gets expensive fast.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Julien TEMATIO

Good Tool

Used daily for less than 6 months
Reviewed 2019-06-28
Review Source: Capterra

Great! I think it is a tool with great potential.

Pros
It is user friendly. It brings a real value added in the step by step exercise. It is time saving, resources saving, and it restrains the error percent.

Cons
It can improve in terms of features. it is not stable (I guess it is for a moment : still improving). But be more careful and inform users in advance, so they can save work.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Nathan Cooper

Game Changer for Documenting Processes

Used weekly for 6-12 months
Reviewed 2020-07-30
Review Source: Capterra

Using iorad has been a time and cost saver from me and my company. Letting us document our best practices and general processes in a very detailed and clear way. It is easy to share and follow the instructions that you create.

Pros
I like that it records every click, scroll, and key stroke; while taking screen shots with the highlighted area where the action occurred. If I was to try and recreate this manually it would take 10 times as long.

Cons
Sometimes the desktop recording does not load up to the website. This only happens occasionally and then only with very long recordings.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nir Malchy

Easy tutorial creator - big time saver

Used weekly for 6-12 months
Reviewed 2020-07-30
Review Source: Capterra

I use iorad in the help article for our clients and for internal training. The clients love it, and it is used as an example to the quality of the self-hep part of the software.

Pros
Easy to use Integrates with many platforms Loved by the clients

Cons
Integration cuts the size of the slides sometimes. Embedding can get complicated with the change of the UI Canot combine two slide-shows Narrating does not do a good job with dots and commas.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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iorad pricing

Starting from
$100/month
Pricing options
Free
Subscription
View Pricing Plans

𝐅𝐫𝐞𝐞 𝐔𝐧𝐥𝐢𝐦𝐢𝐭𝐞𝐝 𝐏𝐮𝐛𝐥𝐢𝐜 𝐏𝐥𝐚𝐧: Default plan on signup. Create as many public tutorials as you want and share them with the world.

𝐒𝐭𝐚𝐫𝐭𝐞𝐫 𝐏𝐥𝐚𝐧:$100/mo
This plan is all about privacy, which includes our mask tool as well as the ability to set viewing permissions: Public, Unlisted, Embed Only, or Invite Only.


𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐏𝐥𝐚𝐧: $400/mo
Most Popular & Best bang for your buck plan. Everything in Starter plus your own branded player and analytics dashboard. Unlimited text-to-speech and audio. Export your tutorial as a video or document. Premium integrations with Salesforce and Slack.


𝐂𝐨𝐦𝐩𝐚𝐧𝐲 𝐏𝐥𝐚𝐧: $3200/mo
Everything in Professional plus the power of live. Live tutorials are contextual based on the URL so employees can create, share & learn app knowledge instantly forming a powerful knowledge loop inside your company.


𝐄𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐏𝐥𝐚𝐧: Contact vendor for pricing
Everything in the Professional plan plus ... Self Host/LMS Integration, Dedicated server & subdomain, Branded private extension, Custom feature development, Tracking & completion, Single Sign On, Priority customer support

Learn more about pricing here: www.iorad.com/pricing

iorad features

Customizable Branding
Knowledge Base Management
Multi-Language
Reporting & Statistics

API (223 other apps)
Activity Dashboard (119 other apps)
Alerts / Escalation (76 other apps)
Automatic Notifications (105 other apps)
CRM Integration (91 other apps)
Chat (206 other apps)
Email Integration (103 other apps)
Instant Messaging (102 other apps)
Monitoring (110 other apps)
Multi-Channel Communication (110 other apps)
Real Time Monitoring (77 other apps)
Social Media Integration (88 other apps)
Support Ticket Management (80 other apps)
Surveys & Feedback (90 other apps)
Third Party Integration (150 other apps)
Workflow Management (83 other apps)

Videos and tutorials

Additional information for iorad

Key features of iorad

  • Analytics
  • Auto text
  • Auto-domain sharing
  • Automatic screenshots
  • Build and share tutorials for any desktop / web application
  • Bulk edit tutorials
  • Co-edit
  • Customer support platform integration
  • Customized player theme and branding
  • Customized settings
  • Data masker tool (hide sensitive info)
  • Desktop + Web Capture
  • Draft Mode
  • Export to Video(mp4 & youtube)or Word/Google docs
  • Help Center
  • Integrations
  • Interactive tutorials
  • Live: Real-time Tutorials
  • Multi-mode learning: Interactive, View, Video, PDF, Live
  • PDF files for printing
  • Privately embed tutorials
  • Revision History
  • Set View Permissions
  • Step-by-step instruction
  • Text to Speech Audio Generation
  • Voiceover audio for tutorials
View All Features

Benefits

iorad takes automatic screenshots inside the capture frame after every action the user takes, breaking the tutorial into steps and highlighting where the action took place.

Users can edit anything that has been captured by iorad, including adding or deleting steps, resizing highlights and editing the auto-generate text.

All tutorials are automatically saved onto the iorad cloud and instantly live on the web meaning no uploading is necessary. Users can then share the link immediately or embed it onto a customer support site.

iorad tutorials can be created and followed in various methods including interactive practice, simple to follow outlined steps, a hard copy printout or via mobile.

iorad integrates with customer support platforms such as Freshdesk and Zendesk offering step-by-step solutions that can be instantly translated into nearly any language.