Additional information for iorad
Key features of iorad
View All Features
- Privately embed tutorials
- Customized player theme and branding
- Voiceover audio for tutorials
- Data masker tool (hide sensitive info)
- Bulk edit tutorials
- Unlimited tutorials
- Build and share tutorials for any desktop / web application
- Step-by-step instruction
- Try steps, view steps or print modes
- Ticketing center
- Customer support platform integration
- Automatic screenshots
- Interactive tutorials
- PDF files for printing
- Bulk edit
- Customized settings
- Restrict access
- Auto text
iorad takes automatic screenshots inside the capture frame after every action the user takes, breaking the tutorial into steps and highlighting where the action took place.
Users can edit anything that has been captured by iorad, including adding or deleting steps, resizing highlights and editing the auto-generate text.
All tutorials are automatically saved onto the iorad cloud and instantly live on the web meaning no uploading is necessary. Users can then share the link immediately or embed it onto a customer support site.
iorad tutorials can be created and followed in various methods including interactive practice, simple to follow outlined steps, a hard copy printout or via mobile.
iorad integrates with customer support platforms such as Freshdesk and Zendesk offering step-by-step solutions that can be instantly translated into nearly any language.