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Kajabi
5
140
4
52
3
23
2
6
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based content marketing platform
Table of Contents
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Kajabi - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Kajabi overview
Based on 229 verified user reviews
What is Kajabi?
By industry, Kajabi reviewers are most commonly professionals in e-learning (17%). The most frequent use case for Kajabi cited by reviewers is email marketing (42% of reviewers).
What do users say about Kajabi pricing?
Some users say Kajabi’s all-in-one features justify the higher price for established businesses, and reviewers appreciate the 30-day free trial. However, some reviewers feel the pricing is steep, and users report the lack of a free plan reduces value.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Email Marketing
Course Creation
Funnels and Landing Pages
Pricing
Integrations
Video Hosting
Kajabi’s user interface
Kajabi review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.7
Features
4.2
Ease of use
4.1
Customer support
4.1
Reviews sentiment
What do users say about Kajabi?
Users report Kajabi offers comprehensive course creation, marketing, and email tools in one platform, making it convenient for managing digital products and client relationships. They appreciate its intuitive interface, strong integrations, and ongoing feature updates, which help streamline business operations and maintain brand consistency. Some find the learning curve steep but say training resources are helpful. They value customer support, though experiences vary.
Reviewers indicate pricing is a major concern, with many feeling costs are high for beginners and small businesses. They mention limitations in customization, community features, and email deliverability, noting improvements are needed in these areas.
Select to learn more
Who uses Kajabi?
Based on 229 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Kajabi's key features
Most critical features, based on insights from Kajabi users:
All Kajabi features
Features rating:
Kajabi alternatives
Kajabi
Starting from
89
Per month
Omnisend
Starting from
16
Per month
HubSpot Marketing Hub
Starting from
15
/user
Per month
Mailchimp
Starting from
13
Per month
Kajabi pricing
Pricing plans
Pricing details:
User opinions about Kajabi price and value
Value for money rating:
Of 53 reviews that provide robust commentary on Kajabi's price and value, mention it in a positive light.
Reviewers indicate that Kajabi offers a comprehensive suite of tools under one subscription, which some users find justifies the cost, especially if they can eliminate other software expenses. Users appreciate the availability of a 30-day free trial, which allows them to assess the platform before committing, though some wish for a free version rather than just a trial. Some reviewers report that discounts or introductory offers can make the initial investment more appealing. Users say the platform’s value increases if they fully utilize all its features, and they find the price-performance ratio reasonable when Kajabi replaces multiple other tools.
However, many reviewers feel that Kajabi’s pricing is high compared to competitors, making it difficult for small businesses, beginners, non-profits, or those on tight budgets to justify the expense. They say the cost is a significant barrier to entry and that the tiered pricing structure can be restrictive, especially when needing to upgrade for more products or contacts. Some users report frustration with being charged for features they do not use, and others express dissatisfaction with the lack of a free subscription plan. Reviewers often mention that the price is the main drawback, especially when compared to similar platforms offering lower costs.
, and
Kajabi integrations (12)
Integrations rated by users
We looked at 229 user reviews to identify which products are mentioned as Kajabi integrations and how users feel about them.
Integration rating: 4.5 (12)
“Our clients/members pay through stripe”
“Stripe is the merchant account that easily integrates with Funraise for all credit card and ACH transactions.”
Ilke H.
Operations and Finance Analyst
Integration rating: 4.9 (10)
Integration rating: 4.8 (9)
Integration rating: 4.6 (8)
“Because it allows me to integration TT with my email software (Flodesk).”
Kathryn A.
Program Integration Manager
Integration rating: 5.0 (5)
Integration rating: 5.0 (4)
Kajabi customer support
What do users say about Kajabi customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Kajabi customer support.
A fair number of users highlight friendly, responsive, and helpful customer support that assists with onboarding and troubleshooting.
A number of users report slow response times, difficulty reaching support, and inconsistent effectiveness, especially for technical issues.
Support options
Training options
To see what individual users say about Kajabi's customer support, check out the review snippets below.
“Customer service is top notch - quick response and through answers.”
Nicole C.
Assistant farm manager
“Most of their customer service reps are outsources and I've had over 20 conversations that led to me being extremely frustrated as they often did not have the critical thinking skills or just was too unmotivated to help the situation.”
BONNIE K.
OWNER
Kajabi FAQs
Q. What is Kajabi used for?
Kajabi is a content marketing system that offers individuals and SMBs a single and centralized platform from which to sell, market and deliver product content. Incorporating customizable themes, a landing page builder and video hosting as well as integrated payments and an interactive in-course message board, Kajabi aims to provide users with a comprehensive yet user-friendly content marketing solution. With Kajabi, users can create digital products such as online courses, membership sites and training portals efficiently and effectively. In order to build engaging and aesthetic product content, users can produce customizable themes, add file downloads, stream videos and upload images and audio. Users can also bring all of their products together onto one website using one login, a custom URL and an integrated blog to help acquire subscribers. Further to digital content creation, Kajabi facilitates sales, marketing and customer engagement. Since Kajabi integrates with Stripe, users can receive straightforward electronic payments. To simplify marketing strategies, Kajabi enables users to build custom forms and landing pages easily. Users can also can send email broadcasts and then track their performance with Kajabi’s email analytics. Kajabi supports a number of built-in integrations with applications such as MailChimp, Infusionsoft and Google Analytics, enabling users to manage their online products and share their digital content seamlessly.
Q. What level of support does Kajabi offer?
Kajabi offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum
