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SAP Business One
5
157
4
140
3
35
2
9
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Finance and Business Management (ERP) System
Table of Contents
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SAP Business One - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
SAP Business One overview
Based on 344 verified user reviews
What is SAP Business One?
Reviews for SAP Business One come from a wide variety of industries, including accounting (8% of reviewers), information technology and services (8%), and computer software (7%). The most frequent use case for SAP Business One cited by reviewers is accounting (47% of reviewers).
What do users say about SAP Business One pricing?
Reviewers appreciate the comprehensive features and integration, which some feel justify the higher price for larger companies. However, users report that hidden costs, confusing licensing, and high ongoing expenses can be prohibitive for smaller organizations.
Starting price
Alternatives
with better value for money
Pros & Cons
Inventory Management
Integrations
Small and Medium Business
Pricing
Performance and Speed
Report and Reporting
SAP Business One’s user interface
SAP Business One review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.3
Ease of use
3.9
Customer support
4.0
Reviews sentiment
What do users say about SAP Business One?
Users report SAP Business One offers comprehensive business management, strong integration, and robust inventory and accounting features, making it popular among small and medium-sized companies. They appreciate its customization options, reporting capabilities, and ability to automate processes, which help improve efficiency and visibility across departments. They find its scalability and adaptability useful for growing businesses.
Reviewers indicate the platform can be expensive to implement and maintain, with a steep learning curve and complex interface. They say customizations and integrations often require expert support, and training is essential. Some feel reporting and user experience could be more intuitive and user-friendly.
Select to learn more
Who uses SAP Business One?
Based on 344 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
SAP Business One's key features
Most critical features, based on insights from SAP Business One users:
All SAP Business One features
Features rating:
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SAP Business One pricing
Value for money rating:
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User opinions about SAP Business One price and value
Value for money rating:
To see what individual users think of SAP Business One's price and value, check out the review snippets below.
Gareth R.
Inventory Manager
Arunmurugan S.
Project Manager
SAP Business One integrations (8)
Integrations rated by users
We looked at 344 user reviews to identify which products are mentioned as SAP Business One integrations and how users feel about them.
Integration rating: 4.0 (4)
Integration rating: 4.5 (4)
“For a customer success role where you're regularly presenting account health or escalation trends to leadership, having diagrams that are grounded in live spreadsheet data adds a layer of credibility that static visuals simply don't have.”
“Merged to create the listing for upload”
Prashast S.
Customer Success
Integration rating: 5.0 (3)
“Works well with Microsoft Outlook.”
Pepukai L.
Snr AR Assistant
Integration rating: 5.0 (3)
Integration rating: 4.0 (2)
“Our payroll reports sync directly to NetSuite, it's so smooth now, it used to be a manual process of download pdfs, email to Accounting, they put it in NetSuite and code everything manually. All those steps are eliminated now!”
Stephanie D.
Business Administrator
Integration rating: 4.0 (2)
“Expense Report syncing and user syncing to Concur”
Liz B.
Supervisor, Finance Support
SAP Business One support options
Typical customers
Platforms supported
Support options
Training options
SAP Business One FAQs
SAP Business One has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
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Q. What is SAP Business One used for?
SAP Business One is an affordable, integrated business management solution designed specifically for smaller businesses. The software is available in the cloud, on-premise, or powered by SAP HANA, a revolutionary in-memory database developed by SAP. With SAP Business One you can manage and streamline your vital business processes in one integrated solution, including finances, customer relationship management, warehousing, reporting, purchasing and more. This offers you the ability to more efficiently monitor all aspects of your business and improve decision-making. There are industry-specific versions of the solution, and it is all designed to grow with your business.
Q. Does SAP Business One support mobile devices?
SAP Business One supports the following devices:
iPad, Android, iPhone
Q. What level of support does SAP Business One offer?
SAP Business One offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep)
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