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Brand24
5
190
4
53
3
9
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social listening tool for businesses of all sizes
Table of Contents
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Brand24 - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Brand24 overview
Based on 254 verified user reviews
What is Brand24?
By industry, Brand24 reviewers are most commonly professionals in marketing and advertising (23%). The most frequent use case for Brand24 cited by reviewers is social media monitoring (67% of reviewers).
What do users say about Brand24 pricing?
Some users report that Brand24 offers a strong price-to-quality ratio, and reviewers appreciate its cost-effectiveness compared to competitors. Some users say it is economical for small businesses, though some reviewers find the pricing less accessible for smaller organizations.
Starting price
per month
Pros & Cons
Filtering Mentions
Joining Conversations
Customer Support
Sentiment Analysis
Data Collection
Brand24’s user interface
Brand24 pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about Brand24?
By industry, Brand24 reviewers are most commonly professionals in marketing and advertising (23%). The most frequent use case for Brand24 cited by reviewers is social media monitoring (67% of reviewers).
Select to learn more
Who uses Brand24?
Based on 254 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Brand24's key features
Most critical features, based on insights from Brand24 users:
All Brand24 features
Features rating:
Brand24 alternatives
Brand24
Starting from
199
Per month
Hootsuite
Starting from
199
/user
Per month
Agorapulse
Starting from
69
/user
Per month
YouScan
Starting from
499
Per month
Brand24 pricing
Pricing plans
Pricing details:
User opinions about Brand24 price and value
Value for money rating:
Of 30 reviews that provide robust commentary on Brand24's price and value, mention it in a positive light.
Some users report that Brand24 offers a strong price-to-quality ratio, with fair pricing and essential features included even in lower tiers. Reviewers appreciate the cost-effectiveness compared to other tools and say the interface and functionality justify the expense. Some users say the tool is economical for small and medium businesses, though others feel the cost can be high for smaller companies or personal use, especially when only a few keywords are needed. Some reviewers find the pricing less accessible for small organizations and mention a desire for more affordable plans or more keywords per tier.
, and
Brand24 integrations (1)
Integrations rated by users
We looked at 254 user reviews to identify which products are mentioned as Brand24 integrations and how users feel about them.
Integration rating: 5.0 (3)
“Useful to get updates”
Aryan K.
CEO
Integration rating: 5.0 (1)
Integration rating: 1.0 (1)
Other top integrations
Brand24 customer support
What do users say about Brand24 customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Brand24 customer support.
A significant portion of users highlight Brand24's customer support as responsive, helpful, and always available when needed.
Multiple users appreciate the team's professionalism, friendliness, and willingness to go the extra mile to resolve issues.
A fair number of users value the support during onboarding, setup, and ongoing use, making the platform easier to understand.
A subset of reviewers mention quick response times and proactive assistance, which enhances their overall experience.
Support options
Training options
To see what individual users say about Brand24's customer support, check out the review snippets below.
“Amazing customer service (thanks Jacob) attention throughout my experience using this platform.”
Lusi P.
Social Media Data Analyst
“Additionally, the customer support was quick and efficient.”
Roberto L.
CMO
Brand24 FAQs
Brand24 is a powerful, award-winning app for social listening. Thousands of companies of all sizes use Brand24 to identify and analyze online conversations about their brands, products, and competitors. Brand24 collects publicly available data from various sources, e.g. – Social media – Blogs, forums, and review sites – News sites – Newsletters – Podcasts What can Brand24 do for you? 1. Analyze the results of your marketing campaign with a hashtag – See how far your hashtags spread on social media. 2. Assess the sentiment of online mentions – Discover how your audience feels about your messaging. 3. Protect your brand reputation – Respond quickly to all negative comments online. 4. Analyze your social media activities – Look at engagement, number of interactions, sentiment, and more. 6. Find influencers for your influencer marketing campaign – Brand24 shows you detailed post stats, including likes, comments, and shares. 7. Find the most popular hashtags – Brand24’s Analysis tab will let you discover what hashtags will help you reach a wider audience. 8. Prevent PR crises – Keep your online reputation safe and reply to dissatisfied customers.
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