Runo Call Management CRM - 2026 Pricing, Features, Reviews & Alternatives

Runo is a SIM-Based Call Management CRM that helps businesses improve their call connect ratio and 2x their calling productivity within just 2 weeks. It is built for teams that rely on phone calls to convert leads, follow up with prospects, qualify enquiries and close deals.

If you're looking for a smarter cold calling app that goes beyond just dialing, Runo gives you complete control over your calls, leads and team

In the world of outbound sales, traditional cloud telephony systems often demand heavy infrastructure, complex setups, and significant investment, creating barriers for SMBs and friction for enterprises. Consumers, too, have grown wary of calls from spammy virtual or toll-free numbers, leading to painfully low call connect ratios of just 15%.

At Runo, we dared to challenge the status quo. As the world's first SIM-based Call Management CRM App, we’ve created an entirely new category in the sales ecosystem that’s simpler, smarter, and significantly more effective.

Runo eliminates the complexities of cloud telephony by leveraging the power of direct SIM-based calls. With zero infrastructure and no internet dependency, businesses can manage their sales calls and customer interactions effortlessly. All it takes is a SIM card to transform how you sell.

Everything outbound sales teams need in one app

Live Team Status

Track who’s available, on a call, or offline, in real time with built-in sales team management. Manage distributed or in-office teams with ease.

Real-Time Dashboards

Track total calls, talk time, and agent performance with call tracking and live dashboards. Make decisions backed by data.

Auto Lead Allocation

Assign incoming leads to the right sales rep automatically, reducing response time and boosting conversion chances.

CRM Customisation

Tailor your mobile CRM to your business. Add custom fields and personalize your pipeline without needing IT support.

Lead Management System

Drag and drop leads across sales stages. Stay on top of deals and visualize your pipeline with ease.

Auto Dialer

Save time and increase productivity using our CRM with Auto Dialer, built for high volume calling. Focus on conversations, not clicks.

Call Recording

Record all sales calls automatically. Monitor quality, revisit details, and train your team with real examples.

Follow-Up Notifications

Set follow-ups and get automatic reminders. Ensure no lead goes cold due to missed callbacks.

Advanced Caller ID

See the caller’s name, last interaction, and appointment info before answering. Stay prepared for every conversation.

Message Templates

Send quick WhatsApp or email replies using pre-set templates. Maintain consistency and speed across your team.

Interaction Timeline

View all customer interactions in a single, easy-to-navigate timeline. No need to dig through notes or call logs.

Roadmap Preview: Smarter Calls With AI

AI Call Transcript

Get a complete, searchable text version of every call. No more note-taking.

AI Call Summaries

Recap each call with clear action items and takeaways.

Sentiment Analysis

See whether a call was positive or negative. Spot unhappy leads early.

Meeting Notes (MoM)

Auto-capture key takeaways, urgency, and next steps after every call.

Agent-Customer Talk Ratio

Know how much your team listens vs talks. Coach better, close faster.

Call Quality Scoring

Score each call on clarity, filler words, and tone. Use it for coaching and reviews.

AI Assistant

Ask questions like “show missed follow-ups” and get instant answers from your call data.

Ready to leave behind low connect rates and clunky systems?

Download Runo today and experience what the future of call management feels like.

Get a 10-Day Free Trial.