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Guestflow

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Cloud-based software for short term rentals

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Guestflow Pricing, Features, Reviews and Alternatives

Guestflow FAQs

Q. Who are the typical users of Guestflow?

Guestflow has the following typical customers:
Freelancers, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Guestflow support?

Guestflow supports the following languages:
English


Q. Does Guestflow offer an API?

No, Guestflow does not have an API available.


Q. What other apps does Guestflow integrate with?

Guestflow integrates with the following applications:
Hostaway, Uplisting, Tokeet, Zapier, OwnerRez, Trello, RentalReady, Smoobu, Hostify, Stripe, Guesty For Hosts, Slack, Hostfully Property Management Platform, Hospitable.com, Lodgify, Mews


Q. What level of support does Guestflow offer?

Guestflow offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum

Guestflow product overview

What is Guestflow?

Guestflow is a comprehensive short-term rental management system that effortlessly orchestrates every facet of the business. The platform expertly connects with all leading channel managers, pulling reservation data directly into Guestflow. This integration lays the foundation for next-level automation tailored to the operations – imagine custom workflows fine-tuned to an organization's every need, ensuring that each guest interaction and back-end task is as smooth as they come.

Key benefits of using Guestflow

- Effortlessly integrate with leading channel managers to centralise reservation data.
- Customise automated workflows to maximise operational efficiency.
- Enhance guest satisfaction with seamless communications and streamlined service.
- Gain insightful analytics to drive strategic decisions boost revenue.
- Secure, scalable, and compliant platform tailor-made for short-term rental success
- Utilise powerful task management tools to keep your team in perfect harmony.
- Experience the flexibility of a platform that adapts to the unique rhythm of your business..

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum

Training options

Documentation
Live Online
Videos

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Guestflow features

Functionality

5.0

/5

10

Total features

40

1 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Activity Dashboard
Alerts/Notifications
API
Mobile Access
Customizable Templates
Customizable Branding

Functionality contenders

Guestflow users reviews

Overall Rating

5.0

/5

10

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.9/10
Rating distribution

5

4

3

2

1

10

0

0

0

0

Overall rating contenders

EN
AvatarImg

Emma N.

Hospitality, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Software that fits my business needs!

Reviewed 2 months ago
Pros

Running a company of this size means ensuring that everyone is up to date on their tasks and clear as to the guests status within our customer journey. Trying to find software that can accommodate our often complex and bespoke requirements has been a nightmare until now. The user interface is clear and can be customised depending on which member of the team is using it. It allows me to have a clear...

Cons

The features are still onboarding, what this does mean is that our company feedback results in genuine results. It feels like I have a customer care team that actually listens to what I need and makes me feel like I have bespoke software catered to what I want, instead of me having to fit my business into its parameters which is a nice change! 

TG
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Tracey G.

Hospitality, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GuestFlow has changed our business

Reviewed 2 months ago

The team from Guestflow are available at all times, via Whatsapp/Email , and assist straightaway if any issues arise, and that is what you want from any system - efficient support from the team.

Pros

In the realm of hospitality, where every interaction holds significance, Guest Flow emerges as a beacon of proficiency. This comprehensive system navigates through the intricacies of guest management, meticulously addressing check-in/out procedures, guest communication, and issue resolution. Guest Flow is a structured expedition towards achieving excellence in hospitality services. It allows me to monitor and measure my team at a glance via the dashboard "bubbles" that i create myself.

Cons

As it is still a work in progress with frequent updates introducing new features, we consistently engage in providing feedback to the development team. We're pleased to note that they actively consider and implement our feedback on their end.

KA
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Kieron A.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CUSTOMER SERVICE CHAMPIONS USE GUESTFLOW

Reviewed 3 months ago
Pros

Guestflow is helpful in managing my bookings seamlessly from start to finish. It's great to know that the platform provides you with a comprehensive solution for handling all aspects of customer bookings in one place

Cons

Whilst there has been a few glitches to start off with, the customer support has been second to none

LC
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Lee C.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect guest booking system, just what we had been looking for !!!

Reviewed 3 months ago

Its the perfect system that we had been looking for, created for guest bookings, communications and payments for serviced Accommodation and similar businesses. New features are being added all the time that will make life even easier and we are excited to see these introduced. Well done and thanks to all at Guestflow !!!

Pros

So easy to link with our channel manager and to use. [sensitive content hidden] and the Guestflow team are always available and helpful and ready to assist with any issues also. My team have picked up how to use Guestflow easily and are really happy with how easy it has made making sure all guests are checked in correctly.

Cons

We haven't found anything we don't like yet. Its made the running of our serviced accommodation business so much easier.

SP
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Sunni P.

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Unlocking Success: Elevate Your Business with Guestflow

Reviewed 2 months ago
Pros

I can confidently say that it has transformed the way we operate our business. The user interface is completely user-friendly. I can't praise Guestflow's customer support team enough. Whenever we've had questions or encountered issues, their team has been incredibly responsive and helpful. Their dedication to ensuring customer satisfaction truly sets them apart from other providers in the industry.

Cons

Currently not able to integrate guest calls with Guestflow. However, I believe this feature may be available soon.

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