MemberClicks Pricing Plan & Cost Guide

MemberClicks

All-In-One Membership Management Software

4.35/5 (286 reviews)

MemberClicks Pricing

Starting from: $238.00/month

Pricing model: Subscription

Pricing is based on the number of member profiles in your database. We offer both monthly and annual payment options. For more details, see the link to our pricing page above.

View Pricing Plans

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Pricing Comparison

How does MemberClicks compare with other Customer Management apps?

Subscription plan?

MemberClicks



96% of apps offer a
subscription plan

Free trial?

MemberClicks



83% of apps have a
free trial

Freemium plan?

MemberClicks



27% of apps have a
freemium plan

Pricing Comparison

Customer Management app prices shown are $/month




MemberClicks Pricing Reviews

Pros
  • Great customer support.
  • It has a lot of features although most we will never use.
  • Here at NEEBC we love Memberclicks. It is easy to learn and a breeze to use once you get the hang of it - and we are more able to take care of our valued members with this excellent system.
  • While at first it felt complicated, the more I use it the more I understand how it works. The best part of the software are the technicians who are there, standing by, to help me navigate when I get lost.
Cons
  • Slightly confusing user interface
  • I do not have any complaints. The site is easy to maintain and their customer service is excellent.
  • Can be complicated to use and needs a lot of training. There transaction fee makes the solution very expensive in the end.
  • Reporting for financial & statistical membership data is getting better, but not yet entirely what we need for quick analysis.
95%
recommended this to a friend or a colleague

25 reviewers had the following to say about MemberClicks's pricing:

Sue Dicker

Not a bad solution for a small association

Reviewed 2012-04-10
Review Source: Capterra

Ok for a small Association but expensive.It has a lot of features although most we will never use.

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MemberClicks

All-In-One Membership Management Software

Elizabeth Frye

Memberclicks is great for small organization

Reviewed 2014-12-04
Review Source: Capterra

I have been using Memberclicks for over a year on a small but growing membership organization. Overall the interface is very user friendly, and their customer service representatives are truly phenomenal. The functionality of the system isn't as robust as other systems I have used in the association management world, but for the price we pay, the Memberclicks system is a very worthwhile option.

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MemberClicks

All-In-One Membership Management Software

Anonymous

Weblink has been a life saver

Used daily for 2+ years
Reviewed 2018-08-22
Review Source: Capterra

Overall, we are very happy with the system and the improvements that keep coming. The customer service and ease of contacting Weblink with any issues we may have.Weblink's finance program and events program are amazing. When we switched over in 2010 I went from over a week of reconciling our larger events to just a day or two. And the process for entering deposits was a real time saver also.

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MemberClicks

All-In-One Membership Management Software

Christina Dragonetti

New version is GREAT!

Used daily for 2+ years
Reviewed 2017-03-02
Review Source: Capterra

We've been with Memberclicks for a few years and when we started using it we were really disappointed - from the data migration that took over a month to the implementation that took four months and a HUGE chunk of time, to features that didn't work the way we needed. Then a year ago - BANG - new reality! They released an entirely rebuilt database system to some early adopters (including us) and the implementation was FULLY supported (though it took a while, apparently our needs are complicated) and the new platform is great! The staff clearly took all of their clients' feedback and suggestions and recommendations, and continue to do so, and continue to build features and weed out bugs quickly. The customer service staff clearly has new energy - they're incredibly helpful and responsive by email. One major issue is that it does NOT have an API right now - so no talking to other databases. We use MC to manage our complex membership structure (mix of organizations and individuals, with different tiers and a variety of dues structures) and our event registration (we do about 20 events per year). We also use it as our "membership only" website so members can login and self-serve, and as our email blast client. The best feature in my opinion (as membership manager) is the automated renewal invoices. Our bookkeeper likes the way payments can be posted and reports run on transactions. Our communications director likes how easy the "contact center" is to use with the exception that saved messages are stored by their subject line (e.g. rather than labelling a message "BOE Event 2-25-16" it uses the subject line "Join us for nonprofit fundraising workshop" which makes searching problematic.) Our administrative assistant likes how easily you can set up organization-to-individual relationships, and how that's automated when someone takes the Membership Application form online (though there are a few bugs there.) Overall they system is pretty easy to learn and has lots of flexibility and user-controlled or defined aspects. The flexibility makes implementation arduous - you have to set permissions for every member type for every attribute in the database itself and again for public directories and webpages. The MC team walk you through it and can do a lot of the work for you but your prep on defining processes/workflows is crucial. Overall I'd recommend MC - just be clear about what it is you NEED a system to do and what you want a system to do for you.Easy to learn as a regular user, lots of flexibility and user-defined workflows, responsive customer service, easy to send email blasts, lots of intuitive features - things tend to be located where you would naturally look for them. It's pretty powerful, particularly for the price point. I like how much is automated and that you can control a lot of it when you have special circumstances. We have fewer work-arounds than I've ever had with a database.

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MemberClicks

All-In-One Membership Management Software

Candace Conradi

MemberClicks software and support staff are the core of helping me build my business.

Used daily for 1-2 years
Reviewed 2018-06-27
Review Source: Capterra

Peace of mind that I now have a membership site that will function efficiently for my members, giving them value and bringing them back time and again. While at first it felt complicated, the more I use it the more I understand how it works. The best part of the software are the technicians who are there, standing by, to help me navigate when I get lost.

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MemberClicks

All-In-One Membership Management Software

Chandra Lane

Excellent customer service, but interface is sometimes counter-intuitive

Reviewed 2014-03-20
Review Source: Capterra

Pros: -Very helpful customer service reps who can help with nearly any situation that may arise. -Relatively painless roll out of new website and member database. -Offers forms with advanced features like recognizing members upon login and adjusting pricing of conference attendance accordingly. -Member list-serv option offers easy way to reach all members. -Online training and FAQs are available on a variety of topics. This means we don't have to train our successors on how to use MemberClicks- the support is built in. -The price was definitely right. We're a non-profit and couldn't afford a lot of other products on the market. -Can link forms to Paypal or Moolah to easily process payments. Cons: -Website pages have several layers of permissions required (on page itself and on navigation menu), which means you could create a page, and without closer review of the permission settings it may not be visible to everyone. -Sometimes emails sent through the website platform (versus the list-serv address) don't go through at all. -Form creation is VERY counter-intuitive. It's necessary to watch a webinar and be on a service call with customer service in order to figure out the process initially. If the interface were more like Google Forms or SurveyMonkey it would be much easier. -Only ASAs (authorized users) can be in touch with customer service reps directly by phone, and you have to pay extra for additional ASAs past the allowed 2 within your organization. Overall I would still recommend MemberClicks over its competitors because it is a good product, at its core. I would describe myself and my organization as satisfied at this point, and would add that the customer service and information (via email newsletters and MC website) provided are top notch. We would look to MC in the future for possible improvements in the form creation experience and messaging options within the system, but those are small issues in the grand scheme of things.

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MemberClicks

All-In-One Membership Management Software

Anonymous

Good value

Reviewed 2016-03-04
Review Source: GetApp

Our association looked at several different membership management solutions for our growing organization. After an exhaustive review, we ended up with MemberClicks. In our opinion, MemberClicks offered the best value.Great customer support.

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MemberClicks

All-In-One Membership Management Software

Christine Gurriere

We've been using MC for almost 2 yrs and have found it to be an excellent AMS!

Used daily for 1-2 years
Reviewed 2017-09-05
Review Source: Capterra

The integration: all member info in one place. Our previous system was very disjointed and MC has certainly alleviated a lot of manual tasks. It is great that members can log into their profile and see all their activities: payments, registrations, donations, messages etc.

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MemberClicks

All-In-One Membership Management Software

Linda Viens

We <3 Memberclicks!

Reviewed 2015-08-31
Review Source: Software Advice

Here at NEEBC we love Memberclicks. It is easy to learn and a breeze to use once you get the hang of it - and we are more able to take care of our valued members with this excellent system.

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MemberClicks

All-In-One Membership Management Software

Deb Skonezney

Very Helpful Customer Service and Very Quick!

Reviewed 2015-01-30
Review Source: Capterra

Pros - The system allows you to do a lot - especially at a great price. If you are willing to learn the system you can enjoy it and be very creative. It is setup in tiers so that you can pay by how many members you anticipate having. The customer service department is terrific! They are very prompt in responding to your needs. Cons - These comments are not really cons, but just an fyi: I think any complaints people may have is that takes some time to learn the system, but the more you put into it the more you will get out of it. Be sure to ask all the questions upfront so you can design your system the right way initially.

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MemberClicks

All-In-One Membership Management Software

John Stewart

MemberClicks Outstanding for Small Associations

Reviewed 2014-10-28
Review Source: Capterra

We operate an association of 400 members with a staff of 1.5 people, and we couldn't come close to doing what we do without our Memberclicks software. The learning curve, even with the tutorials, takes awhile, but considering the power of the program that is understandable. The automated invoicing at 60, 30 and 15 days, plus a follow-up when past due alone is worth the small price we pay. Plus, the ability to store numerous text messages, and then send them out to specific sub-groups is a great feature. I encountered a small problem just this AM, wrote their help desk, and within two hours the problem was totally solved, plus they answered a related question as well. I can't ask for more! John Stewart National Print Owners Association, Inc. Melbourne, FL

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MemberClicks

All-In-One Membership Management Software

Rae Runge

I highly recommend MemberClicks!

Reviewed 2014-12-15
Review Source: Software Advice

MemberClicks' customer service is wonderful! They are so easy to communicate with and have all my questions and issues resolved quickly without an extra fee. We have contacted MemberClicks many times and they always respond by phone or email the same day. They treat us with value. I have never worked with any other company with this excellent service.

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MemberClicks

All-In-One Membership Management Software

Leslie Scott

Works well so far

Reviewed 2014-06-25
Review Source: Capterra

We recently implemented MemberClicks and so far it is working well for our association. As with any product, it's not designed exactly as we would prefer to meet our membership needs. However, we're finding workarounds. Overall, for the cost, we found nothing better to meet our needs.

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MemberClicks

All-In-One Membership Management Software

SB Wuerer

Terrific Product and Outstanding Customer Service

Reviewed 2015-02-10
Review Source: Capterra

MemberClicks provides a terrific product and their customer service and support is absolutely outstanding. As a non-profit, we needed a product that could provide the service and features that would help us function more efficiently and provide our members with the best possible experience in using our website, maintaining profile information easily, signing up for our yearly conference, payment processing, and receiving messages--all at an affordable price. MemberClicks met and exceeded our expectations. In researching potential companies, MemberClicks stood out from the beginning with its personal, responsive service--from the sales team and trainers to the web designers and technicians. As someone who had no previous skill in website management and no coding skills, I had to gain some expertise quickly. MemberClicks walked me through the initial training of different components at a reasonable pace, and it didn¿t take long before I felt confident in maintaining the site and assisting our other administrator with database issues. There are lots of other tools to support learning the system or fixing problems through a library of training videos and articles that are easy to access, along with webinars. But when I have been really stuck, I have been amazed and impressed with the speed of their responses, both through email and by phone. They have been there to help me right from the start and the great customer service has not stopped. This truly sets the company apart. Besides great service, they keep improving their product by rolling out new features and asking for customer input along the way. MemberClicks has been a great company for our organization and has really made a difference.

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MemberClicks

All-In-One Membership Management Software

Angi Roberts

Mostly easy to use, SUPERIOR support team, member access is helpful

Used daily for 1-2 years
Reviewed 2017-11-22
Review Source: Capterra

The support team is great. I've stumped them a few times, but they do figure everything out! And, I like that they ask for input on their forums so that improvements are constantly being made. It's nice for us, after leaving a horrible set of processes for work-arounds with lots of manual work, to be on a seamless all-in-one solution that is affordable.

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MemberClicks

All-In-One Membership Management Software

Lizzie Stewart

Not bad

Reviewed 2015-05-07
Review Source: Capterra

MemberClicks provides decent website, email, registration form, payment processing, and database tools all under one roof. Sure, better software exists for each of these purposes, but it's great to have them integrated into one serviceable, low-cost product specifically designed for small-staff organizations. It's easy to set up different groups and provide different levels of access according to membership status. I use the Advanced Search to send emails to different segments of our database, and I use MemberClicks templates to build the emails as opposed to designing them from scratch (I recommend this approach because emails can get junky). It's not the fanciest system in the world, but it gets the job done. The Message Report center could be improved because it's not always easy to go back and find emails after they've been sent to look up results. I always include link tracking manually, when I think it should be automatic. The event calendar could be nicer too - it would be helpful to be able to link to individual events, and include instructions for people submitting events. Overall, I find it quick and easy to update the website, and the Help Team always responds to me the same day I submit a request.

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MemberClicks

All-In-One Membership Management Software

Katrina Laflin

Volunteer run non-profit solution

Reviewed 2010-07-20
Review Source: Capterra

As a volunteer for a non-profit organization tasked with researching vendors to provide a website with online member directory, event calendar and event registration that would bring our member services to the next level, I have found MemberClicks to be a fantastic solution. They offer a great value in both the immediate set-up and the ongoing maintenance for our site.Process for set-up and launch is straight forward, even for a volunteer unfamiliar with HTML & web development. Customer service for ongoing support is outstanding. Working with the MemberClicks staff for website updates and event posts is very easy. Our members have enjoyed the event registration options and the ability to control their profile information beyond the organizations privacy policy. The website has become a great tool to provide information to our members in the form of downloads. The receipt system has made handling event registrations much easier for our volunteers which takes less of their time and better utilizes our volunteer resources. The products are updated frequently with meaningful upgrades that result directly from customer feedback. Our comments and suggestions are taken seriously and I have actually had a representative from MemberClicks contact me for clarification and to offer assistance based upon a comment made.

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MemberClicks

All-In-One Membership Management Software

Jennifer Mahoney

Service is exceptional

Reviewed 2014-07-29
Review Source: Capterra

I am new to the organization and had very little training time with my predecessor. Calling the team at MemberClicks has given me the support I need to get through the day. Honestly, they are the most patient and knowledgeable team I have ever worked with. The software can handle a lot and is of great value to our association.

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MemberClicks

All-In-One Membership Management Software

Juliet Churchill

User friendly and Fantastic Support

Used daily for 6-12 months
Reviewed 2018-08-14
Review Source: Capterra

We have only been using Weblink for 8 months and still have some things to implement like single sign on for our members to their Weblink portal and our own member portal but the fact that such integration is possible is a definite plus. Great CRM with a large degree of flexibility. A great pool of canned reports but not some areas lacking from an accounting perspective. Good value for money!A very user friendly solution, particularly for those less savvy users. Support is the best that I have ever worked with; they really listen to what your needs are and quick with assistance and solutions. The billing process and ability to auto-generate invoices and/or import data for invoicing is wonderful and saves so much time. Ability to set up for multiple companies and ability to fully document transactions, communications, conversations etc.

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MemberClicks

All-In-One Membership Management Software

Wendy Stoneberger

Working well for us

Reviewed 2014-11-05
Review Source: Capterra

The web-based access and short ramp-up time have made MemberClicks a good choice for us. We use it for membership sales and record keeping, as well as event transactions and invoicing. For our smaller organization, its affordable use and wide variety of functions are working well for us. We'd like fewer steps in searching for old records and the ability to connect invoices with completed form receipts. When we do hit an issue, every customer service interaction has been terrific, with pleasant, friendly and knowledgeable service team members. And they are serious about their follow up!

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MemberClicks

All-In-One Membership Management Software

Sharon Smith

We love MemberClicks

Reviewed 2014-02-25
Review Source: Capterra

Excellent customer service, friendly and professional folks, and a great product are what I have come to expect from MemberClicks. And they deliver every time. Problems are resolved quickly and efficiently, questions are answered, and concerns are addressed. We area small nonprofit with an even smaller budget. Having MemberClicks behind the scenes of our website gives up peace of mind that all the technical details will be handled and our website will meet our needs. All products have room for improvement and this company welcomes, and even implements when appropriate, customer feedback and suggestions. I would recommend MemberClicks to anyone looking for an easy-to-use, affordable website and database solution.

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MemberClicks

All-In-One Membership Management Software

Abel Horwitz

A Great Way To Organize Personal Information

Reviewed 2015-06-08
Review Source: Software Advice

MemberClicks has a clean interface, easy to read, easy to follow. We used it at Hollywood Post Alliance to keep track of our membership and those who would purchase tickets to our organization's events. Easy to search information, easy to follow the trail of receipts and purchases.

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MemberClicks

All-In-One Membership Management Software

Wendy Stoneberger

Ideal for our small association with 3 full-time staff to professionally & affordably manage members

Used daily for 2+ years
Reviewed 2018-05-17
Review Source: Capterra

Meets all the basic needs & many extra wishes. Quick to learn. Extraordinary Help Team & online "How To" for training. Consistently and enthusiastically listens to customers & enhances their product. Affordable for our tight budget. Efficiently manages groups of members, from set up & invoicing, to renewal & communication. Lightens the load of event management through easy form templates, invoice integration & quick exports of registrants. Effectively integrates email communication by quickly accessing recipients, saving message templates & recording great history in each profile. Updated web site templates gave us a fresh, modern, mobile-friendly site with great widgets to more concisely display what our members want to see. Social Community gives our members privacy in the right areas, while allowing them to network online.

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MemberClicks

All-In-One Membership Management Software

Kristin Milam

Works well for our association!

Reviewed 2014-03-19
Review Source: Capterra

We were researching solutions for overhauling our very outdated membership database, website, etc. when we came across MC among some other solutions. We did a sales tutorial, got a cost estimate and chose MC because it seemed like the best bang for our buck and it offered just enough hand-holding for us (another solution we looked into was double the price and the smaller one was 100% DIY). While we have had some hiccups along the way, overall we are so glad we chose MC, and our database, website and member relations are +150% improved. My coworker and I made the commitment to learn the product by taking the tutorials, one-on-one trainings, webinars, talking with Customer Service, etc. For about 3 months of implementation, we really only focused on learning/using MC. That has paid off. We use MC every day, and when we don't know how to do something, we can usually figure it out based on our level of training with the product. If we still need help, CS is good. In most cases, if we can't figure it out, it's because MC can't do what we are trying to do. That is probably the only frustrating thing - MC does have limitations. It seems like they try to listen to the client pool and make changes based on our recommendations; however, these updates can take a long time, and our suggestions aren't always included in the list of implemented ideas. Pros: tiered subscriptions, good customer service, fully implemented database that can be incorporated into website, email messages, forms, etc., highly searchable database (can create lots of different saved searches based on very specific search criteria), user-friendly layout of the web portal, many tasks follow the same basic steps (i.e. creating a web page, creating a menu, laying out an email); transaction fees are capped as a way to control costs. Cons: there is a learning curve to the software, rates have gone up, some tasks are clunky/take several steps to accomplish, some of the organization doesn't allow for customization (i.e. the message report center doesn't allow for deletions or customized filing, which results in MANY pages of reports to sort through), sometimes the system feels slow. Like I said, we are happy with MemberClicks, and even though we get frustrated sometimes, we would choose them again.

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MemberClicks

All-In-One Membership Management Software

Jeanie Mowery

Best Customer Service I Have Ever Experienced From Any Company, Anywhere!

Reviewed 2014-09-24
Review Source: Capterra

Our organization has been using the Memberclicks product for several months now. In the process of setting up various forms I have had many interactions with the customer service team. Every single interaction has been a positive one! That's right - every.single.one! Without fail, the customer service team has helped me to solve any issue quickly, efficiently and has made good suggestions concerning form configurations. These folks really know their stuff! Since we have a small staff, made up of volunteers, having Memberclicks and their excellent customer service team to help us manage our organization has added a lot of value for our membership. It allows us to offer features we would not otherwise be able to have.

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MemberClicks

All-In-One Membership Management Software