App comparison
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Planhat
5
20
4
5
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer success platform
Last updated: August 2026
Planhat Alternatives & Competitors (2026)
Top 4 free alternatives
Custify
Customer success solution for SaaS businesses
0.4
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
API
5/5
Activity Tracking
4.5/5
Activity Dashboard
4.2/5
Top Features
Configurable Workflow
5/5
Account Alerts
4.5/5
Account Management
4.5/5
Customerscore.io
Cloud-based AI customer success platform for B2B SaaS
0.4
Value for money
Starting price
No pricing info
0.2
Functionality
Behavioral Targeting
5/5
Account Management
4.7/5
Behavior Tracking
4.7/5
Top Features
Configurable Workflow
5/5
Account Alerts
4.5/5
Account Management
4.5/5
ChurnZero
Customer engagement & retention for subscription businesses
0.2
Value for money
Starting price
No pricing info
0.1
Functionality
Account Management
5/5
Activity Tracking
5/5
Alerts/Notifications
5/5
Top Features
Configurable Workflow
5/5
Account Alerts
4.5/5
Account Management
4.5/5
Product Fruits
User onboarding platform
0.2
Value for money
Starting price
No pricing info
Functionality
Behavior Tracking
5/5
Activity Tracking
4.4/5
Audience Targeting
4.3/5
Top Features
Configurable Workflow
5/5
Account Alerts
4.5/5
Account Management
4.5/5
LiveAgent
Cloud-based customer service platform for all sizes
0.1
Value for money
Starting price
No pricing info
Functionality
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Activity Dashboard
4.6/5
Top Features
Configurable Workflow
5/5
Account Alerts
4.5/5
Account Management
4.5/5
Rocketlane
A client-centric, next-gen PSA tool
0.1
Value for money
Starting price
No pricing info
Functionality
Activity Dashboard
5/5
Activity Tracking
4.6/5
Access Controls/Permissions
4.3/5
Top Features
Configurable Workflow
5/5
Account Alerts
4.5/5
Account Management
4.5/5
LearnUpon
The future of learning is agentic.The journey is human.
0.1
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
Blended Learning
5/5
Assessment Management
4.5/5
Asynchronous Learning
4.4/5
Top Features
Configurable Workflow
5/5
Account Alerts
4.5/5
Account Management
4.5/5
monday CRM
Customer relationship management solution
Value for money
Starting price
No pricing info
0.1
Functionality
API
4.8/5
Activity Dashboard
4.6/5
Activity Tracking
4.5/5
Top Features
Configurable Workflow
5/5
Account Alerts
4.5/5
Account Management
4.5/5
eWay-CRM
Customer relationship management solution
0.1
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Tracking
4.7/5
Access Controls/Permissions
4.2/5
API
3.8/5
Top Features
Configurable Workflow
5/5
Account Alerts
4.5/5
Account Management
4.5/5
HubSpot Service Hub
Cloud-based customer service solution for firms of all sizes
0.3
Value for money
Starting price
No pricing info
0.5
Functionality
Automated Routing
4.7/5
Access Controls/Permissions
4/5
Activity Dashboard
4/5
Top Features
Configurable Workflow
5/5
Account Alerts
4.5/5
Account Management
4.5/5
Zendesk Suite
AI powered customer service across all channels
0.3
Value for money
Starting price
No pricing info
0.2
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Configurable Workflow
5/5
Account Alerts
4.5/5
Account Management
4.5/5
Bitrix24
Cloud & on-premises workspace for all business sizes
0.3
Value for money
Starting price
No pricing info
0.3
Functionality
Agile Methodologies
4.5/5
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Top Features
Configurable Workflow
5/5
Account Alerts
4.5/5
Account Management
4.5/5
0.1
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Tracking
4.8/5
Access Controls/Permissions
4.3/5
Alerts/Notifications
4.3/5
Top Features
Configurable Workflow
5/5
Account Alerts
4.5/5
Account Management
4.5/5
Value for money
Starting price
No pricing info
0.1
Functionality
Analytics
5/5
Audit Trail
5/5
Activity Dashboard
4.8/5
Top Features
Configurable Workflow
5/5
Account Alerts
4.5/5
Account Management
4.5/5
0.1
Value for money
Starting price
No pricing info
0.3
Functionality
AI Copilot
5/5
Alerts/Notifications
4.7/5
Alerts/Escalation
4.6/5
Top Features
Configurable Workflow
5/5
Account Alerts
4.5/5
Account Management
4.5/5
0.4
Value for money
Starting price
No pricing info
0.2
Functionality
Alerts/Escalation
4.5/5
Alerts/Notifications
4.3/5
Access Controls/Permissions
4.3/5
Top Features
Configurable Workflow
5/5
Account Alerts
4.5/5
Account Management
4.5/5
0.2
Value for money
Starting price
No pricing info
0.1
Functionality
Brainstorming
5/5
Alerts/Escalation
4.8/5
Alerts/Notifications
4.7/5
Top Features
Configurable Workflow
5/5
Account Alerts
4.5/5
Account Management
4.5/5
0.4
Value for money
Starting price
No pricing info
0.2
Functionality
Contact Management
5/5
Activity Tracking
4.9/5
Activity Dashboard
4.8/5
Top Features
Configurable Workflow
5/5
Account Alerts
4.5/5
Account Management
4.5/5
0.9
Value for money
No pricing info
Starting price
No pricing info
1.0
Functionality
Complaint Monitoring
5/5
Campaign Management
4/5
Customer Journey Mapping
4/5
Top Features
Configurable Workflow
5/5
Account Alerts
4.5/5
Account Management
4.5/5
0.5
Value for money
Starting price
No pricing info
0.3
Functionality
Alerts/Notifications
5/5
API
4/5
Activity Tracking
3/5
Top Features
Configurable Workflow
5/5
Account Alerts
4.5/5
Account Management
4.5/5