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SAP Business One Logo

Finance and Business Management (ERP) System

(28)

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SAP Business One Reviews

Overall rating

4.3

/5

318

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.05/10

Reviews by rating

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Pros and cons

It integrates seamless with other SAP solutions; so for a corporate and big companys, probably it's the best robust, reliable, compliance solution.
The sales quote and sales order functions are intuitive and help sales people create deals that they can close. The mobile app is a fantastic addition to the usefulness of the software.
Overall, the system is a good value for the money. It is a favorite amongst my colleagues and I would recommend it to anyone who is in the decision making process.
There are a few drawbacks with SAP business one, such as the standard reports are quite rigid and ugly.
No payrolling, you need to maintain the business process integration between the two products. Lack flexibility to choose the modules or functions you want.
Partners need to be well vetted as bad projects and consultants can hold you back. Software can be slow if badly customised, processes are poor or data model is wrong.
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318 reviews

Recommended

TK
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TANISH K.

Computer Software, 201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SAP B1 for Process and Discrete

Reviewed 5 months ago
Pros

The aspect I appreciate most about SAP B1 is it's comprehensive functionality designed for small to medium-sized businesses, ensure scalability, seamless integration, and user friendly operations.

Cons

The main drawback of SAP B1 is it's initial complexity for new users and the potential high cost of implementation and customisation.

KC
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KERI C.

Accounting, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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perfect for business

Reviewed 5 months ago

My overall experience with SAP Business One has been positive. It greatly improved our business operations from accounting and inventory management to sales and reporting.

Pros

ts comprehensive suite of integrated business management tools. The system offers a wide range of functionalities..

Cons

The cost of licensing and ongoing maintenance can be a drawback for some organizations..

ZA
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Zobaida A.

Construction, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Comprehensive Business Management for Small and Medium Enterprises

Reviewed 6 months ago

SAP Business One provides SMEs with a comprehensive and scalable business management solution, offering real-time insights, customization options, and integration capabilities. While the software's upfront costs, complexity, and resource requirements may pose challenges for some businesses, its robust functionality and ability to support growth make it a valuable investment for organizations looking to streamline operations and drive business success. With proper planning, implementation, and support, SAP Business One can help businesses improve efficiency, agility, and competitiveness in today's dynamic business environment.

Pros

SAP Business One offers integrated modules for various business functions including accounting, CRM, inventory management, purchasing, and sales, providing a comprehensive solution for small and medium-sized enterprises. SAP Business One provides real-time data analytics and reporting capabilities, allowing users to make informed decisions based on up-to-date information, improving agility and responsiveness. Also, SAP Business One integrates seamlessly with other SAP products as well as third-party applications, facilitating interoperability and data exchange between different systems.

Cons

The software can be complex to implement and configure, requiring specialized expertise and resources. Training and change management efforts may also be necessary to ensure effective adoption by users.

MM
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Mallex M.

Consumer Goods, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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My Experience with SAP Business one.

Reviewed 7 months ago

SAP Business One made me to realize how important ERP softwares are in the consumer-product based companies and how it is better joining more than one department using one software in the organization.

Pros

I liked most the part of reports generation, it's simple and easy to navigate into a reporting feature and also the ability to track every income and expense transaction you enter the system.

Cons

Its user interface is not welcoming. Moreover, in creating invoices, it's a bit manual rather than automatic. Here I mean, every single entry have to be entered manually even the date do not automatically change as you change the invoice.To my mind, I think this is a minor issue, so SAP Business one is still doing best in the manufacturing industries and consumer based organization.

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Verified reviewer

Food Production, 201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fantastic ERP solution for small/mid-size manufacturing operations

Reviewed 10 months ago

We used SAP Business One during our expansion efforts. I think it's a fantastic tool to boost manufacturing operation that aren't quite at the S/4HANA level. It's priced lower to suit small businesses, but it still has all the modules you need to automate tons and tons of processes across your organization. It also performs well and has a lot of customization options. Great solution overall

Pros

Business One supports tons of automated workflow creation options that were very helpful for us across different departments. With these, we were able to make a lot of our inventory check, invoicing, logistics, and auditing processes almost completely automatic. They saved us a lot of working hours and reduced the chances of human error

Cons

It's a real challenge for IT teams to implement it properly. It takes months to implement it fully and you still have to do maintenance afterwards. Even though it's easier than some of the other bigger ERP tools, you'd still need a pretty solid IT team to get it running

ZW
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Zyad W.

Construction, 51-200 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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SAP Business One ERP

Reviewed 10 months ago
Pros

SAP B1 is SAP's most popular and mature SMB ERP product in the market for 18+ years and with over 75000 customers worldwide. available on-premises and hosted, B1 is exclusively distributed by partners and includes broad functionality beyond finance in areas such as CRM, inventory, and MRP.

Cons

Implementation of B1 can have significant hidden costs including hosting, testing, custom reporting, and significant extra consultancy hours needed for upgrades and updates.

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Joel Neil W.

Media Production, 10,001+ employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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For Automation

Reviewed a year ago

Real time reporting, fast and efficient, helped a lot during the times when we prepared reporting to managers even in the meetings.

Pros

Excellent in end to end automation and critical in real-time reporting. Integrates with every SAP product, especially data from Concur transfers easily and smoothly. Haven't seen any mistakes and every transaction can be traced. And on the other hand, getting support from customer service works, also lots of users in forums helps when stuck somewhere.

Cons

Instead of personalisation, making a default screen for everybody in the same company, and even in the same team would be better. Each time I see another user with same system, it feels like I am using another system. Even the colours may vary, that's frustrating sometimes.

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Adam G.

Information Technology and Services, 10,001+ employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Sap business one – Grow your business

Reviewed a year ago

A standout quality is its exceptional in-app customization capabilities through user-defined fields. It truly serves as an all-in-one solution making it the best option for businesses looking to optimize their operations.

Pros

In my experience SAP Business One is a fairly versatile ERP software designed for small and medium-sized businesses. What impresses me most is its wide range of functions, from procurement and inventory management to production suport, I personally have used it mostly for sales and accounting.

Cons

In my experience with SAP Business One, there are several factors that need to be improved. First of all, the cost is expensive, It represents a substantial initial investment, especially for smaller businesses.

GO
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George O.

Nonprofit Organization Management, 501-1,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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SAP Business One is a stable and reliable solution for small and medium sized organizations

Reviewed a year ago

Overall, this is an ERP investment that is worth your money. Make sure you get the right partner to handle the implementation and make the best use of the system.

Pros

- We have used SAP Business one for almost 3 years now. It's a comprehensive ERP solution that meets various of our needs. The fact that SAP is a global leader as far as ERPs are concerned, there is great credibility associated with SAP Business One.- It is an all round system that is used across all our departments to manage the various aspects of our organization. Financial management is key. The...

Cons

SAP Business one can be expensive for some small businesses to afford. Also, the whole process of implementation needs to be driven by the right team of consultants for the implementation to be successful. We are Lucky to have had a good team who would work around the clock to make sure that our implementation was a success.

KW
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Katarzyna W.

Wholesale, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review SAP B1 09.08.23 Ireland

Reviewed a year ago

I love SAP, very useful and amendable software. Best I worked with

Pros

Extraction from majority of places into excel,pdf. Copying and pasting for uploads. Tracking

Cons

SAP does not work backwards (none of changes can be applied retrospectivaley). Amending details for Item Master Data sometimes erases other details. Many users can be in this same record at the same time in edit mode - SAP is not tracking it

AS
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Adam S.

Construction, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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One of amazing small ERPs.

Reviewed a year ago

SAP Business One is a good choice for non-construction and small businesses.

Pros

The ability of customization is very high level, we can build a custom module or any operation easily that is all in addition to the native processes.

Cons

SAP Business One is slightly weak in the construction field.

CM
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Caroline M.

Accounting, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best ERP solution for SMES and also Larger Companies With Branches

Reviewed a year ago

I love Sap Business One. It's a great product that I will forever vauch for.

Pros

- SAP Business One is a system that has been there for many years. It is tried and tested and is a very stable ERP software that has almost all the business functionalities (financials, sales, purchasing, human resources, inventory, MRp, CRM etc) integrated and working together in a single unit.- SAP Business One is also very customizable and easily integrate with many of the other common software solutions in the market- I use Sap Business One to manage my own small airbnb business and its the best thing for my business as long accounting is concerned. As long I make accurate postings on time, I get to report the true reflection of my business and make the right decisions.

Cons

SAP Business One is not a cheap system but with the right consultant behind your implementation, you will definitely be getting value for your money.

AT
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Andrea T.

Food & Beverages, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Powerful but expensive system

Reviewed a year ago

The system is great, and it can basically do anything you need it to do from a financial perspective if you take the time to customize it to your needs.

Pros

SAP is a very powerful system with a great deal of capabilities. The problem is that so much customization is needed to get the system to where you want it. The implementation team worked with SAP to customize the system, but without having in-house SAP experts, the customization team didn't know exactly what add-ons and customizations were needed. I think more work is necessary on the front end for businesses and SAP implementation specialists to plan what the company needs SAP to do for them.

Cons

The system is very expensive and only makes sense for very large companies. All ad-ons are extra, so the original quoted price is vastly different from the price once the system is completely rolled out and implemented. Not enough assistance was provided by SAP in the implementation phase, so we were paying for things that weren't utilized to their full capacity.

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Jose Julian C.

Environmental Services, self-employed

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Transforming Small Business Operations with SAP Business One

Reviewed a year ago

SAP Business One is a complete ERP solution designed for small and medium-sized organizations. Its easy-to-use interface and connection with other SAP systems and third-party apps make it a versatile and powerful platform for handling financials, sales, purchasing, inventory, and production. However, customization options may be limited, and ownership costs may be high. Nonetheless, SAP Business One is a solid choice for businesses looking for a comprehensive and user-friendly ERP solution.

Pros

SAP Business One contains a wide range of features, including financial management, sales, purchasing, inventory management, and production management.It has a user-friendly interface that is simple to use, making it suitable for non-technical users.Businesses can increase the platform's capabilities and combine it with current systems by integrating it with other SAP solutions and third-party apps.

Cons

Customizations may be limited, and more extensive customizations may necessitate the use of additional development resources.Some features may be lacking in comparison to those found in larger, more complex ERP solutions.The cost of ownership can be substantial, as it includes license payments as well as continuous maintenance and support.

KF
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Kenneth F.

Import and Export, 201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My personal view of SAP Business One

Reviewed 2 years ago
Pros

SAP Business One's interface was easy to use and intuitive. It was simple to use and understand, and it provided me with quick and easy access to the data and reports I required for my business. It was also extremely customizable, allowing me to tailor the system to my specific requirements. Finally, the assistance I received was outstanding and extremely beneficial.

Cons

The cost of SAP Business One is the least like feature. SAP Business One is a powerful enterprise resource planning (ERP) software, but it can be costly to implement and maintain. Furthermore, the software requires a certain level of technical knowledge and understanding to be used properly, which can be a challenge for some businesses.

MA
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Marco A.

Accounting, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Awful accontancy software

Reviewed 2 years ago
Pros

I do not know, I was not the one choosing this abismal software and I would never recommend it for 1 milltion reasons

Cons

Cons? I have a huge list of cons:Price. Everything you want to customize has a huge costThere is not a specific company that offers supportDocumentation online is almost 0 and all old datedMissing the basics of windows operative system. Does not scroll per mouse scrolling but per line

ab
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allen b.

Wholesale, 1,001-5,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Accounting System that is easy to navigate

Reviewed 2 years ago

Very Much Excellent

Pros

it is actually easy to navigate and actually do its purpose that makes your work finish much faster

Cons

When you log too many date, or your using it for a long time it sometimes lag a bit. but IT probably can resolve that.

JD
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Jaquelene D.

Accounting, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sage One - The BEST Accounting Software to go with

Reviewed 3 years ago

I enjoy working with this software, it is very easy to use, and very easy to learn.

Pros

The feature i like the most is the bank feeds. You can link your bank with SAGE, and the bank transactions will refresh on a daily basis, leaving you only to allocate the transactions and sparing you time to manual process the bank! But that is not all....you can map the transactions to the correct accounts, which leaves you only to review the transactions and balance the bank! Pretty easy right?!

Cons

There is absolutely nothing I do not like about this program

RE
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Raul E.

Oil & Energy, 201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SAP ECC 6.0

Reviewed 4 years ago

With business one I use the software in HR business process such as hiring , leaving , time management and payroll. Also all vendors and customer payments.

Pros

The structure of the modules and the configuration tab. It is easy to browse and move around the user graphical Interface.

Cons

There are configuration which is displayed with german language. These features should be removed as is difficult investigate when issues displayed.

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Petr V.

Wholesale, 501-1,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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stable and functional economic system

Reviewed 4 years ago

I am an economist at the company, so I am completely dependent on SAP, from the point of view of accounting, we have never had a problem, only the warehouse management had to be fine-tuned according to the relevant legislation. The vast majority of company managers are satisfied with reports and management reports.

Pros

The program has a good price-performance ratio compared to local programs. It is used all over the world, so I do not have a problem with certain implementations with foreign suppliers. Thanks to strong product support, it is possible to adapt the program to local conditions and requirements within one country.

Cons

I lack a more distinctive user interface, but SAPU programmers are able to customize them for you. More investment in hardware is needed.

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Verified reviewer

Food & Beverages, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Solid mid tier ERP, with solid ecosystem, but likely needs add-ons or heavy customisation

Reviewed 4 years ago

As a hand on, technical lead / developer SAP B1 can be moulded to you needs and generally functions well. It has a good community and SAP seems to be investing in the platform for the long term.

Pros

Well featured and good fit for most businesses, even manufacturers. Has good functionality of the box. Good ecosystem and a wide variety of add ons and extensions. SAP is improving it integration capabilities and tools finally as well. Can work well cloud or on prem. Generally usable and appreciated by users. Good online support network of users, experts and partners.

Cons

SAP has its own way of doing things. This product was a acquired by SAP and has slowly been absorbing / adopting more of the SAP culture and ways of working. Can be expensive to do simple things, and additional licensing can ad up. Partner model can let it down. Partners need to be well vetted as bad projects and consultants can hold you back. Software can be slow if badly customised, processes are poor or data model is wrong.

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Verified reviewer

Cosmetics, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Best for Small Business

Reviewed 6 years ago

Middle of the road. It is much better than QuickBooks and others of that ilk. It can work well if you don't have 500 SKU's and a lot of production and order volume. You can make it work but it really needs outside help to get the most out of it.

Pros

It has some of the functionality of the higher level SAP offerings. It is excellent at a smaller transactional quantity. In other words, if you have a single order for $100,000 as opposed to ten orders for $10,000 it works really well. Many of the ancillary processes and features are very limited in the program itself and for any real "power" you need to purchase bolt on systems to really get the best use. Some examples are Warehouse management, production management.

Cons

It is difficult to write reports. Many functions that would streamline use for mid size companies, particularly in the warehousing, shipping and manufacturing worlds require bolt on systems.

ss
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smit s.

Accounting, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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One of the best business ERP solution

Reviewed 6 years ago

Overall very good ERP solution, it is also to be noted that 90% of fortune 500 companies uses SAP for their all business solutions.

Pros

SAP AG is Germany based company who has developed business integrated ERP software which cater all your business requirement. 1. SAP has different modules within the software like material management, sales and Distribution, fixed asset etc which very well integrates with each other and helps to provide in depth solution for all business requirement. 2. SAP has ability to maintain complete audit trail, which helps the business user to fix the accountability of each user. 3. Data analysis is the one of the best feature that ultimately helps the business to take effective decisions. 4. User security, user authorization system is also added advantage which helps in managing authorized access to any system data.

Cons

1. SAP is mainly suitable for large enterprises having employees strength more that 300-400, and where all roles and responsibility of the uses is clearly identified. 2. Its implementation cost and maintenance cost is high and sufficient training is also required to be given to all concerned users. 3. it is essential to have separate team who can help the user to solve all the issues related to SAP or some agency needs to be hired for such problems, which ultimately increases the cost of company. 4. Unless the roles and responsibility are not clearly identified there is no much benefit of the so called ERP solution. 5. In nutshell unless the company has good employee size and business then only SAP is suitable.

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Rom Rulida -.

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use with almost complete functionality

Reviewed 6 years ago

Easy-to-use ERP System with not-so-complicated functionalities.

Pros

SAP Business One is an ERP System that is designed for Small and Medium Entities. With a highly interactive Graphical User Interface (GUI), it allows users to easily navigate the system within a few minutes of using it. Another good feature of SAP Business One is how it divided the different business functions by modules which allow a point-and-click capability to users. Unlike its more complex counterpart, SAP All-in-One, SAP Business One removed the need to use T-codes which is a huge advantage for users who are not particular in memorizing hundreds of codes to process transactions. With that in mind, SAP Business One still covers almost all of the fundamental business process of entities along with the capability to be customized using Table and Fields Management Queries.

Cons

Considering that it is an ERP Software, the adaption of Generally Accepted Accounting Principles is not fully maximized. Users that are particular in accounting might notice that some of the journal entries are not in accordance with the applicable standard in their country. This is due to the fact that there's only a limited option when it comes to the Chart of Account to be used as well as the customization of accounts.

SY
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Shumeka Y.

Civic & Social Organization, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome System

Reviewed 7 years ago

Not at this time.

Pros

I like SAP because it makes my job life more easier to get the important tasks done in a timely manner. Our organization can also create custom made reports to fit each department's needs. It is a fast system, up to date, and works very well for me and my job responsibilities.

Cons

You have to open separate windows to do multiple tasks. I wish I do multiple job tasks all on one session instead of opening numerous sessions to do more than one task. I may need the other window open to review some information and cannot do all that on the same window.