SAP Business One Reviews

SAP Business One

Finance and Business Management (ERP) System

4.17/5 (105 reviews)

Pros
  • It's very powerful and versatile for use in almost any organisation. The ability to modify for your own use is almost limitless if you are prepared to invest a lot of money over time.Tim S.Read the full review
  • Inbuild CRM and Service module and comprehensive financial accounting , new features like Project management is welcome addition.imtiaz k.Read the full review
  • SAP Business One is a great software to automate our business financials along with using third party add-ons it works great for warehouse inventory management.Greg H.Read the full review
Cons
  • Too many screens, people get lost on it. The CRM entry or making a new customer file, it is generally difficult.Verified ReviewerRead the full review
  • You will regret your decision if you have a ton of people accessing it at the same time.Jeremiah D.Read the full review
  • Finding answers to problems if any. You are old on the functionality but after purchase, you discover every question relating to basic needs of the software turns to an additional cost.Zainab M.Read the full review
93%
recommended this to a friend or a colleague
Rom Rulida - Marketing Funnel Expert

Easy to use with almost complete functionality

Used daily for 2+ years
Reviewed 2018-03-30
Review Source: Capterra

Easy-to-use ERP System with not-so-complicated functionalities.

Pros
SAP Business One is an ERP System that is designed for Small and Medium Entities. With a highly interactive Graphical User Interface (GUI), it allows users to easily navigate the system within a few minutes of using it. Another good feature of SAP Business One is how it divided the different business functions by modules which allow a point-and-click capability to users. Unlike its more complex counterpart, SAP All-in-One, SAP Business One removed the need to use T-codes which is a huge advantage for users who are not particular in memorizing hundreds of codes to process transactions. With that in mind, SAP Business One still covers almost all of the fundamental business process of entities along with the capability to be customized using Table and Fields Management Queries.

Cons
Considering that it is an ERP Software, the adaption of Generally Accepted Accounting Principles is not fully maximized. Users that are particular in accounting might notice that some of the journal entries are not in accordance with the applicable standard in their country. This is due to the fact that there's only a limited option when it comes to the Chart of Account to be used as well as the customization of accounts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

The best RP in the market

Used daily for 1-2 years
Reviewed 2020-01-27
Review Source: Capterra

I was the Admin that set up this software in a small business (up to 50 persons) and I don't have any issues with the software, I program some modules apart and connected it to SAP BO without problems

Pros
This is an easy to use ERP, cheap and designed accordingly to small business (10 - 100 peoples) without any problems, Is a low-cost efficient software.

Cons
It is a little bit difficult to understand it at the beginning, but when you familiarize yourself with the System all is good with it. Has a few issues with the 10.0 Desktop version

Response from eNoah


Great. Thanks for the positive feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Burak Cinar

Good for big companies

Used daily for 2+ years
Reviewed 2020-01-07
Review Source: Capterra

We designed a new vendor master data management system with SAP Business One and got awarded in 2019.

Pros
Every action that was done by users are saved and cannot delete anything which is good for checking the whole picture. Also can be accessed by many users in many different countries at the same time and gives vision for everyone and no mistakes on calculating taxes, rates, pricings etc.

Cons
Hard to be an expert, takes one year to kkow almost everything in just one module. And management reporting is the only weakness and needs to be improved.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Anonymous

Overall my experience has been good but I would expect much more from this software

Used daily for 2+ years
Reviewed 2018-07-04
Review Source: Capterra

Pros
I usually use the bank management module is very friendly when creating seats and visualize movements in bank, to register suppliers or customers is great because it links the information of the RIF directly with the seniat platform so there is no error at the time of creating a new client, what I like about the system is that it is not integrated like others that have an administrative system and another accounting system that has it all in one single and at the moment of making a record they can be visualized in the reports .

Cons
What I liked the least about this software is that it does not have the necessary support by the company that implements the system, they do not have timely answers to some questions which makes it difficult to work, on the other hand when creating seats if There was an error in the project if you let the change, however, the same thing does not happen with the distribution rule. I feel that it should not happen because it does not cause more impact, as it would be to modify the amount and / or the date of the seat.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Kanishka Anuradha

Why you should select sap

Used daily for 2+ years
Reviewed 2018-12-19
Review Source: Capterra

The software have all most all features of a ERP. good for medium and small scale business and this best software for rapidly growing business. system is capable taking care of functions such as manufacturing, finance and customer relationship management of an organization

Pros
user friendly screens and the flow of the modules which makes easy for users to use also with help of add on the customer are cable of developing their need in to the system

Cons
no petty cash and doesn't contain a good HR module ,but still can be integrated with 3rd party software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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WILLIAM AREVALO

SAP BO empowering medium-sized businesses

Used daily for 2+ years
Reviewed 2019-10-18
Review Source: Capterra

SAP BO has allowed us to have better control over operations. More granular accesses and better automated authorization processes.

Pros
SAP BO allows operations to be improved, controlling the essentials in order to focus on data analysis.

Cons
When companies have very particular processes, they can generate delays in the implementation, so each process must be well analyzed from the beginning.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Kristeen Nance

Not for lazy people

Used daily for 2+ years
Reviewed 2019-11-08
Review Source: Capterra

Pros
SAP is my baby. As an Admin Asst, it made my job so much easier, competent, organized and effective, because it does everything for me from procurement, accounting, job cost assignment, even following up approvals with the top management! I can no longer go back to old school after SAP.

Cons
I guess the only thing I like the least is when everything you do is in SAP, you can't really do any work.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Gangani Abayasinghe

Good ERP system

Used daily for 2+ years
Reviewed 2019-07-31
Review Source: Capterra

As a QA , i'm testing add-on that creates to handle the customer requirements , so with current sap features will manage to handle it.

Pros
- Screens can be customized easily ( Layout design ) - using addons we can provide solutions to customers - user friendly system

Cons
for some scenarios there are some limitations when we are doing customization ... ex: Approval template - does not have all the form .. like production order ...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

SAP B1

Used daily for 6-12 months
Reviewed 2019-12-10
Review Source: Capterra

I think that using SAP B1 is logical and especially reporting capabilities using the queries is good

Pros
I have been using SQL based SAP B1 and really like the possibilities to use SQL queries directly from Excel as well as through PowerBI

Cons
The functionalities are limited in production planning and scheduling and the sowftware is not the most flexible

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

The tool for CRM and sales processes

Used daily for 1-2 years
Reviewed 2019-12-15
Review Source: Capterra

Overall I don't think it is a user friendly program, neither from laptop, nor from mobile.

Pros
The contract output is automatically created by the software. The output is generally good. The manager sets reminder or appoints to a job directly through the program. So it is good for following.

Cons
Too many screens, people get lost on it. The CRM entry or making a new customer file, it is generally difficult. Requires too much time and effort. It was not generally working harmonically with SAP SD module. I couldn't follow the production planning from SAP B1 which comes from SAP SD directly.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 5/10

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Don Maes

12 year SAP Business One veteran

Reviewed 2015-04-10
Review Source: Software Advice

Pros
SAP pours a lot of R&D into this product. I have worked with it for 12 years - as an implementation consultant. Its capabilities, performance and reliability has changed dramatically during this period. Technologically, it is head and shoulders above the crowd. The capability to tailor the product and features to meet a customer's requirements is outstanding. The ERP functionality is complete - from accounting to service functions, to distribution and manufacturing functions. It comes with mobile apps available as part of the system. Dashboards are included with the system. Functions such as email alerts, approvals and workflows are embedded in the product. I also develop add-ons for SAP Business One. The software development kit (SDK) provided by SAP makes 'add-on' functionality 100% transparent to the user - they don't know which screens or popups are SAP's and which are the add-ons. And there are hundreds of programmers available to produce add-ons.

Cons
SAP Business is complex to install. It takes a staff of people with up to date IT experience to perform the install. It's not a long process (8 - 10 hours), just complex.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

SAP Business One is a well featured and extensible ERP but with some signigant gaps

Used daily for 2+ years
Reviewed 2018-11-01
Review Source: Capterra

Over all very good, it is easy to get to grips with, it is open (at least more so on SQL server), and there is lots of support out there if you want to build capability in house.

Pros
SAP Business One is simple to get to grips with for users, with some exceptions. It has most common functionality required for most businesses and can pretty much be configured to do anything you can think of. If it doesn't come as standard there are ways to do by creating you own fields and adapting processes. There is a vibrant add on economy that allows you extend the product into new verticals and functional areas. However, be careful as it you can easily create technical debt if it is not managed carefully.

Cons
There is incomplete guidance and capability between on premise and cloud deployments in our experience, although that is changing fast. The software can be expensive and you need a partner, fingers crossed you find a good one. It is easy to proliferate add ons and make your environment more complex. WMS functionality sucks and demand planning is super basic. There is basically very little production planning stuff out of the box, so if you are a manufacturer make sure you assess this carefully as you'll probably need add ons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anita Christofferson

Integrated Supply Chain to Omni-Channel Sales ERP

Reviewed 2016-03-24
Review Source: Software Advice

Pros
Wholesale trade companies need a global product to expand operations with minimal in-house costs. SAP's continued investment in the Business One ERP product extends functionality across 60+ countries, developing a best of breed product for companies of many sizes. SAP Business One is designed to be affordable for both small companies and global subsidiaries who need real-time visibility across sourcing, manufacturing and distribution locations. The way the system handles lite production (especially kitting), connects Sales Orders to relevant Purchase Orders, facilitates dynamic Demand Planning and manages multiple warehouses simultaneously; it is the most affordable concept-to-cash solution of its class. Integration to industry specific apps and company websites maximize the usability and adaptation of the system. Allowing for a complex software package to be just the right fit; not too complex, not too large (or small!) and not too expensive.

Cons
If you like cloud applications with simple URL logins, this couldn't be any further from that. Business One ERP is a traditional software installation product which has been proven in a hosted environment however, its best installed on the company's onsite server. Remote desktop allows for off-site users to access the system but again, it's not your easy-peasy SaaS experience.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Best for Small Business

Used daily for 2+ years
Reviewed 2018-12-04
Review Source: Capterra

Middle of the road. It is much better than QuickBooks and others of that ilk. It can work well if you don't have 500 SKU's and a lot of production and order volume. You can make it work but it really needs outside help to get the most out of it.

Pros
It has some of the functionality of the higher level SAP offerings. It is excellent at a smaller transactional quantity. In other words, if you have a single order for $100,000 as opposed to ten orders for $10,000 it works really well. Many of the ancillary processes and features are very limited in the program itself and for any real "power" you need to purchase bolt on systems to really get the best use. Some examples are Warehouse management, production management.

Cons
It is difficult to write reports. Many functions that would streamline use for mid size companies, particularly in the warehousing, shipping and manufacturing worlds require bolt on systems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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John Snyder

Can do almost anything, but it's not easy (or cheap) to learn or set up

Used daily for 2+ years
Reviewed 2018-04-16
Review Source: Software Advice

I have used SAP in two previous jobs. I love what it can do, but a common issue I have seen are companies wanting what it offers, but balking at the cost to implement and/or maintain. A poor implementation can be a disaster - make sure the "experts" you rely on have a good track record. Also, lack of training and/or in-house experts (post implementation) can result in poor use of the system, excessively complicated processes, and offline processes (thus defeating much of the real value of the system).

Pros
Very powerful software, very reliable, very good documentation, good training courses available, and an extensive user group (very helpful to get involved with)

Cons
Not easy to just sit down and figure it out, training can be very expensive, implementation and on going in-house support are critical and can also be very expensive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Angie Bartley

All in one ERP!

Used daily for 2+ years
Reviewed 2018-10-29
Review Source: Capterra

Pros
This system allowed us to combine everything into one place. No longer did we have an order entry software, an accounting software, and an EDI software all separate. We were able to merge everything into one. We have used this for 8 or so years and are continuing to grow into the system and learn new things all the time.

Cons
Out of the box it's not 100% ready for a more complex company set up. We have had to purchase third party add ons to make it work the way we needed it to work. It's also so complex that even 8 years later we are still learning new things about how it works. Can take a while to learn.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Vipul Patel

Sap business one for SMEs

Used daily for 2+ years
Reviewed 2017-12-21
Review Source: Software Advice

Pros
Low TCO. Easy to implement, easy to use and east to maintain. Reporting with SAP Hana is so very easy.

Cons
Some features are missing like discount cannot be accounted for. It's nets off the discount from selling price. Accruals for charge backs, rebates cannot be accounted for at the time of AR invoice. Serialization for track and trace to meet with US FDA requirement is though a challenge. Pharmaceuticals quality management functionalities are not available in standard version however there are some add-on are available at extra cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

SAP Business One will offer you total value for your money

Used daily for 1-2 years
Reviewed 2018-05-13
Review Source: Capterra

SAP Business one if a very efficient ERP system for small l and medium-sized businesses. The biggest benefit I got from the software is the reporting module which offers reporting capability to pretty much aspect of the business.

Pros
What I like most about this software is the business reporting capability. The software makes it easy to generate financial reports. The other thing about this software is that is it an all in one solution to small and medium sized business. The all important modules like the finance, sales, purchasing, banking, accounting modules are all integrated in the software.

Cons
The only con about the software is that it is that the licence is a bit expensive for some small businesses to afford.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Review on SAP Business One

Used daily for 2+ years
Reviewed 2019-04-03
Review Source: Capterra

SAP B1 is a good ERP system to use for Small and medium size companies. It has flexibility to expand in future.

Pros
Its a 360 degree visibility about the operations in the organization. It is well integrated solution for all the departments. From Finance to Sales to Manufacturing, production etc.

Cons
Its HR module is not all country ready and production module is not for very complex manufacturing. But can still sort it with their Add On solutions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Vivian Pryce

SAP Review

Used daily for 1-2 years
Reviewed 2017-02-09
Review Source: Software Advice

I have to use the accounting module of SAP. However, this system is a very dynamic ERP software that can gather data from various areas of your business. This allows for easy access to information in terms of sales, customers service quality and many others.

Pros
It can handle a large amount of data, information can be access with ease and it can capture both quantitative and qualitative information.

Cons
It can be expensive to implement, therefore look at the cost benefits analysis. Also, this is a software for mostly medium to large firms

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Robert Markley

SAP Business One Review

Reviewed 2015-03-18
Review Source: Software Advice

Pros
SAP Business One is a very user-friendly ERP system for small to medium sized organizations. SAP continues to enhance the product and add more robust functionality with each new release. New users will be surprised at how easy the system is to learn! There is also a very large add-on base for additional functionality not currently offered in SAP Business One. Many organizations will find SAP Business One, with a few add-ons, will meet their requirements.

Cons
Overall, it's very strong. However, SAP Business One is not yet robust enough for a large or complex manufacturing organization!

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Luigi Sansottera

A complete & easy ERP suite

Used daily for 2+ years
Reviewed 2018-05-22
Review Source: Software Advice

Pros
SAP Business One is the "little brother" of main SAP ERP, but it has nothing less of the big one. In addition it's easy to implement and use and also with an effordable price. All the business areas are well covered as per the "big brother".

Cons
Support in my opinion, can be improuved; there are too long queues for having an answer from local/remote support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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NELSON GUERRERO

SAP Business One is the best ERP for any size companies.

Used daily for 2+ years
Reviewed 2018-05-07
Review Source: Capterra

Pros
The key is the implementation and SAP Business One will be the best tool in your work, all kind of transaction have a traceability and you have your information on time. I like SAP Business One.

Cons
NO cons with the provider, No cons with SAP Business One, the real problem is with the people that want to made the old procedures in a new tool with the bests practices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kate Burdge

SAP Business One

Used daily for 2+ years
Reviewed 2017-05-25
Review Source: Software Advice

Pros
The flexibility to modify the product/modules without having to pay a programmer. End User capabilities are good.

Cons
The support structure is through a reseller, so if you have questions/issues there can be a delay in getting in contact directly with the software developer. We have a great reseller (now) so that's not a problem but it is a business model that can be challenging.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Cris Coppola

SAP Business One - Ideal for SMEs

Reviewed 2015-08-29
Review Source: Software Advice

Pros
We were lucky enough to select an exceptional partner to implement SAP B1. They assisted us from ID& Assess phase and helped achieve our timeline objectives for the entire duration of the implementation. We adopted a virtualised environment with IBM brand new server array with was matched very well to the performance required by SAP B1. In B1, I personally liked the opportunity to customise the product to our requirements. Although it is not a complete bespoke solution it has flexibility designed it to allow a vaster customisation compared to other COTS out there.

Cons
Prices were higher than competition, both for the vendor and the software. I feel in the end it was money well spent so no regrets.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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