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SAP Business One Logo

SAP Business One

Finance and Business Management (ERP) System

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(26)

SAP Business One Reviews

Overall rating

4.3

/5

282

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.07/10

Reviews by rating

Pros and cons

It integrates seamless with other SAP solutions; so for a corporate and big companys, probably it's the best robust, reliable, compliance solution.
The sales quote and sales order functions are intuitive and help sales people create deals that they can close. The mobile app is a fantastic addition to the usefulness of the software.
Overall, the system is a good value for the money. It is a favorite amongst my colleagues and I would recommend it to anyone who is in the decision making process.
There are a few drawbacks with SAP business one, such as the standard reports are quite rigid and ugly.
Partners need to be well vetted as bad projects and consultants can hold you back. Software can be slow if badly customised, processes are poor or data model is wrong.
Steep learning curve, difficult to implement this is a very small SME.
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282 reviews

Recommended

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Petr V.

Wholesale, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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stable and functional economic system

Reviewed 3 years ago

I am an economist at the company, so I am completely dependent on SAP, from the point of view of accounting, we have never had a problem, only the warehouse management had to be fine-tuned according to the relevant legislation. The vast majority of company managers are satisfied with reports and management reports.

Pros

The program has a good price-performance ratio compared to local programs. It is used all over the world, so I do not have a problem with certain implementations with foreign suppliers. Thanks to strong product support, it is possible to adapt the program to local conditions and requirements within one country.

Cons

I lack a more distinctive user interface, but SAPU programmers are able to customize them for you. More investment in hardware is needed.

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Rami H.

Construction, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A Great fully integrated Enterprise Resource Planning System

Reviewed 3 years ago

I am totally happy with this software because it's customizable to fit our business processes.

Pros

I am a huge fan of SAP Business One, As a Internal Auditor what I need first is all reports and transactions has been made to check and make sure the business is on track and SAP Business One helped me a lot with reporting feature. And how this software amazingly is fully integrated, When the accountant create a new customer name or add a new item the customer or item appears in all modules, And the feature of Non-Duplicate data which secure master-data from any duplicated entry.

Cons

SAP Business One is working just great with our business and I didn't face and issue or weak point when I'm using it.

BJ
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Brijesh J.

Hospitality, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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User-friendly ERP solution

Reviewed 2 months ago

I'm really very happy to use the CRM features in SAP Business One and I would definitely recommend it to others.

Pros

I love the CRM features in SAP Business One. It' so easy to keep track of our leads and customers, and the system makes it easy to send them personalized messages and offers.I've also been able to use the CRM features to track our sales pipeline and close more deals.

Cons

SAP Business One is a great software for small and medium businesses, but it can be expensive.

MA
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Marco A.

Accounting, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Awful accontancy software

Reviewed 9 months ago
Pros

I do not know, I was not the one choosing this abismal software and I would never recommend it for 1 milltion reasons

Cons

Cons? I have a huge list of cons:Price. Everything you want to customize has a huge costThere is not a specific company that offers supportDocumentation online is almost 0 and all old datedMissing the basics of windows operative system. Does not scroll per mouse scrolling but per line

AS
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Adam S.

Construction, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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One of amazing small ERPs.

Reviewed 3 months ago

SAP Business One is a good choice for non-construction and small businesses.

Pros

The ability of customization is very high level, we can build a custom module or any operation easily that is all in addition to the native processes.

Cons

SAP Business One is slightly weak in the construction field.

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Mehool S.

Information Technology and Services, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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SAP BUSINESS ONE

Reviewed 3 years ago

it was good , our day to day financial and procurement activities were able to managed and reporting was made easier

Pros

Sap business one gives vast range of options , benefits and operations for low cost and for Small/medium enterprises , so that they can automise and digitise their business or moved up from other sources such as Tally etc

Cons

the Fact there are lot of different licenses for Business one which restricts the features you want to use it or apply to your system

VL
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Victoria L.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Wonderful Upgrade in Performance

Reviewed 3 years ago

The customer service team has been responsive and timely in fixing most of our issues. They do charge for things that one would think would come as part of the set up package, such as working out kinks after go-live.

Pros

We switched from Quickbooks to this system. It is easier to track documents, provides more legitimacy (nothing can be deleted, thus bookkeeping is far more reliable), and allows tracking of changes of documents by user so I can easily look at a document and see every person who has made changes and what they were.

Cons

Searching for business partners (customers, vendors) is not as fluid as I'd like. You have to go into a couple different screens to see a full list or do a search but nothing is immediately visible. When saving documents (invoices, sales orders, etc) if two people are creating at the same time there is no warning as to who gets the document number, so you have to double check your number after saving; it is inconvenient.

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Valeria C.

Logistics and Supply Chain, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Robust solution for finances

Reviewed 7 months ago
Pros

SAP Business One is a great program to manage finances with. You are able to obtain Reports, manage taxes, and integrate with other systems in a very simple way.

Cons

I can't think of a con off the top of my head.

AR
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Verified reviewer

Oil & Energy, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Tool for Business Intelligence

Reviewed 2 months ago

SAP Business One has transformed the way I manage my tasks.

Pros

I use SAP Business One for Business Intelligence. I love that I can access my BI data from anywhere, so I can stay on top of my business even when I'm on the go.

Cons

The price of SAP Business One can be a bit high.

AA
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Alaa A.

Hospital & Health Care, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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the best for managing customers' orders.

Reviewed 2 months ago

The best CRM module I work with is SAP CRM.

Pros

SAP Business One has the deep ability to customize the system, we customized it to a level Like it was made especially for us.

Cons

I worked for a good period of time on this system and I didn't find any disadvantage.

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Idaly M.

Semiconductors, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Powerful functions and good results as it is a complete software.

Reviewed 6 months ago

It is the perfect software to keep our finances in order, it improves and optimizes our work, it has allowed us to improve our resources, we easily improve positive results, it allows us to increase our profits in the short term and offers good integration in each of the departments.

Pros

The simplicity and integration that is SAP Business One is what attracts the attention of this software, the large number of modules is good, perfect for inventory, finance, it is a good ERP, CRM, it is excellent for accounting transactions, it is very customizable to our different needs.

Cons

We have had no problems since we used it, nor has the price been an inconvenience nor have we had errors at any time.

AR
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Verified reviewer

Food & Beverages, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Solid mid tier ERP, with solid ecosystem, but likely needs add-ons or heavy customisation

Reviewed 3 years ago

As a hand on, technical lead / developer SAP B1 can be moulded to you needs and generally functions well. It has a good community and SAP seems to be investing in the platform for the long term.

Pros

Well featured and good fit for most businesses, even manufacturers. Has good functionality of the box. Good ecosystem and a wide variety of add ons and extensions. SAP is improving it integration capabilities and tools finally as well. Can work well cloud or on prem. Generally usable and appreciated by users. Good online support network of users, experts and partners.

Cons

SAP has its own way of doing things. This product was a acquired by SAP and has slowly been absorbing / adopting more of the SAP culture and ways of working. Can be expensive to do simple things, and additional licensing can ad up. Partner model can let it down. Partners need to be well vetted as bad projects and consultants can hold you back. Software can be slow if badly customised, processes are poor or data model is wrong.

KM
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Khadir M.

Information Technology and Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Business solution

Reviewed 10 months ago

Excellent solution for enterprise management software requirements.

Pros

We have a great features with this product. And we have successfully integrated with our existing business solution SAGE ERP as well. Yes we do implement in awscloud as well.

Cons

If Inventory management and cost control with a single module that will he good thing . Yeah during intigration with Existimg SAge we feel like difficult but it's manageable. Nothing to worry.

CJ
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Cesar Josue A.

Mechanical or Industrial Engineering, 201-500 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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SAP Business One: A comprehensive and scalable platform for business management.

Reviewed 5 months ago

SAP Business One is a highly functional and customizable ERP solution that is ideal for small and medium-sized businesses looking for a scalable and comprehensive platform to manage their business processes. While the platform can be expensive and complex to implement and learn, its real-time features, integration, and scalability make it an excellent choice for growing businesses seeking a complete ERP solution.

Pros

SAP Business One addresses all essential aspects of business management, ranging from financial management to procurement, sales, and inventory management. The platform offers high levels of customization and can be adjusted to suit the specific requirements of the organization. The platform can accommodate the growth of the company, making it unnecessary to switch platforms every time the company expands. It provides real-time information about the financial situation of the company, enabling data-driven decision making and integrates easily with both SAP and non-SAP solutions, allowing it to be used in conjunction with other enterprise software systems.

Cons

For small businesses with financial constraints, SAP Business One may not be a cost-effective solution due to its high pricing. Due to the wide range of functionalities, the platform can be complex to learn and use for novice users. Implementing SAP Business One can be challenging for companies with limited resources as it can take a considerable amount of time and resources. SAP Business One's technical support has been reported to have issues, which some users have found to be slow and inefficient.

KF
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Kenneth F.

Import and Export, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My personal view of SAP Business One

Reviewed 7 months ago
Pros

SAP Business One's interface was easy to use and intuitive. It was simple to use and understand, and it provided me with quick and easy access to the data and reports I required for my business. It was also extremely customizable, allowing me to tailor the system to my specific requirements. Finally, the assistance I received was outstanding and extremely beneficial.

Cons

The cost of SAP Business One is the least like feature. SAP Business One is a powerful enterprise resource planning (ERP) software, but it can be costly to implement and maintain. Furthermore, the software requires a certain level of technical knowledge and understanding to be used properly, which can be a challenge for some businesses.

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Jose Julian C.

Environmental Services, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Transforming Small Business Operations with SAP Business One

Reviewed 5 months ago

SAP Business One is a complete ERP solution designed for small and medium-sized organizations. Its easy-to-use interface and connection with other SAP systems and third-party apps make it a versatile and powerful platform for handling financials, sales, purchasing, inventory, and production. However, customization options may be limited, and ownership costs may be high. Nonetheless, SAP Business One is a solid choice for businesses looking for a comprehensive and user-friendly ERP solution.

Pros

SAP Business One contains a wide range of features, including financial management, sales, purchasing, inventory management, and production management.It has a user-friendly interface that is simple to use, making it suitable for non-technical users.Businesses can increase the platform's capabilities and combine it with current systems by integrating it with other SAP solutions and third-party apps.

Cons

Customizations may be limited, and more extensive customizations may necessitate the use of additional development resources.Some features may be lacking in comparison to those found in larger, more complex ERP solutions.The cost of ownership can be substantial, as it includes license payments as well as continuous maintenance and support.

AM
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Aileen M.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Choosing an Enterprise Resource Planning (ERP) software like SAP Business One

Reviewed 3 months ago

I cannot think of any problems using SAP Business One but it's always a gain for me as a consultant as this product saves all the companies I implemented to reduce manual processing and improve daily activities when it comes to operations and financial aspects

Pros

I like most about SAP Business One is how intelligently designed it is and easy to use. SAP Business One has user-friendly configuration that can easily used for entire company and even individual users.

Cons

I like least about SAP Business One is the HR module, I believe this module can improve more due to luck of functionalities only but still easy to get additional fields and tables if needed as SAP Business One can do customization itself.

ab
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allen b.

Wholesale, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Accounting System that is easy to navigate

Reviewed a year ago

Very Much Excellent

Pros

it is actually easy to navigate and actually do its purpose that makes your work finish much faster

Cons

When you log too many date, or your using it for a long time it sometimes lag a bit. but IT probably can resolve that.

DP
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Dipesh P.

Banking, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best tool for any big organization

Reviewed 5 years ago
Pros

SAP Business All-in-One has all features which an organization needs, including HRMS, ERP, FI-CO, etc. I will say this tool is comprehensive. You can enter as much information as you want on transactions. It fits for all types of businesses.

Cons

Most of the people think that SAP is too complicated to inplement considering its SAP GUI. It has numerous fields on the screen. However, this all is customizable. Moreover, this tool is All in one, hence you do not have flexibility to choose a single module in the suit. Sometimes you end up not using few modules throughout your organizational process.

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Burak C.

Consumer Goods, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good for big companies

Reviewed 4 years ago

We designed a new vendor master data management system with SAP Business One and got awarded in 2019.

Pros

Every action that was done by users are saved and cannot delete anything which is good for checking the whole picture. Also can be accessed by many users in many different countries at the same time and gives vision for everyone and no mistakes on calculating taxes, rates, pricings etc.

Cons

Hard to be an expert, takes one year to kkow almost everything in just one module. And management reporting is the only weakness and needs to be improved.

VP
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Vipul P.

Pharmaceuticals, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sap business one for SMEs

Reviewed 6 years ago
Pros

Low TCO. Easy to implement, easy to use and east to maintain. Reporting with SAP Hana is so very easy.

Cons

Some features are missing like discount cannot be accounted for. It's nets off the discount from selling price. Accruals for charge backs, rebates cannot be accounted for at the time of AR invoice. Serialization for track and trace to meet with US FDA requirement is though a challenge. Pharmaceuticals quality management functionalities are not available in standard version however there are some add-on are available at extra cost.

JT
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Jonathan T.

Construction, 501-1,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A good software to have

Reviewed 5 years ago
Pros

What i like about this software is that it is very easy to learn and understand, it also has restrictions if you enter an invalid code or insufficient quantity which serves as a great error proofing. A very useful one specially for inventory.

Cons

What i wish for this software to have is the faster loading speed. cause at first when you open SAP it takes a couple of minutes before it can be operated normally. but other than that I don't have any complains with SAP. It is very useful though.

AR
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Verified reviewer

Paper & Forest Products, 501-1,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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You'll love to use

Reviewed 2 months ago

I'm very happy with SAP Business One. It's helped me to improve my performance in a number of ways, including improving product quality and hence customer ssatisfaction.

Pros

The reporting in SAP Business One is amazing. I can get insights into my department's responsibilities that I never thought possible.

Cons

The price can be a bit steep. It's not the most affordable ERP system on the market.

KN
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Kristeen N.

Oil & Energy, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Not for lazy people

Reviewed 4 years ago
Pros

SAP is my baby. As an Admin Asst, it made my job so much easier, competent, organized and effective, because it does everything for me from procurement, accounting, job cost assignment, even following up approvals with the top management! I can no longer go back to old school after SAP.

Cons

I guess the only thing I like the least is when everything you do is in SAP, you can't really do any work.

AR
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Verified reviewer

Financial Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Very powerful for its limitations and budget.

Reviewed 4 years ago
Pros

SAP's B1, is in reality a "baby SAP" product. Think SAP minus the plug-ins and bells and whistles. Its not just great for all small business, but even a large corporation could run off of B1 if there were willing to live with some limitations. It's a great value product.

Cons

It is not a perfect product. It definitely shows its age and could definitely use a UI update. The ability to interact with modern software APIs and create plugins would be very valuable. It would also be very useful to find ways to connect to new and modern databases so clients could automate basic tasks.