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Snapforce
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM, call center and telephony software
Table of Contents
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Snapforce - 2026 Pricing, Features, Reviews & Alternatives
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Snapforce overview
What is Snapforce?
Snapforce is an integrated CRM, telephony and call center solution with built-in reporting, case management and emailing. The CRM app offers both account and opportunity management, which include a communication timeline, document and file attachments, and a geographical mapping tool. The opportunity tracking feature lets you create, send and manage price quotes, and convert won deals into orders.
Along with the CRM capabilities, Snapforce offers call center and telephony features integrated with the CRM. You can use the app to set up a phone system which lets you listen and record conversations with callers. You can also set up unlimited conference calls with up to 25 participants in each call. The voicemail system lets your clients leave messages and Snapforce stores these in user mailboxes that hold up to 500 voicemails.
The call center features within Snapforce include automatic call distribution (ACD) for call routing, and interactive voice response (IVR) for calls screening and transfer. This module also includes custom dashboards and reporting to track and measure all call center and agent performance. In addition to this, Snapforce includes a client portal add-on that lets you resolve support cases directly from within the app. There is also a built-in email client, calendar and document manager.
Key benefits of using Snapforce
Starting price
per month
Alternatives
with better value for money
Snapforce’s user interface
Snapforce reviews
Overall rating
4.1
/5
24
Positive reviews
79
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.86/10
5
4
3
2
1
15
4
1
0
4
Jean S.
President
Rafael U.
President
Scott T.
VP business development
Bill S.
Owner
Joseph C.
Dir Of Business Development
Tony K.
IT Director
Who uses Snapforce?
Based on 24 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Snapforce's key features
Most critical features, based on insights from Snapforce users:
All Snapforce features
Features rating:
Snapforce alternatives
Snapforce
Starting from
12
/user
Per month
Zoho CRM
Starting from
14
Per month
Zendesk Suite
Starting from
55
Per month
BrandWide
Starting from
No pricing info
Snapforce pricing
Value for money rating:
Starting from
12
/user
Per month
User opinions about Snapforce price and value
Value for money rating:
To see what individual users think of Snapforce's price and value, check out the review snippets below.
Jean S.
President
Rafael U.
President
Snapforce integrations (9)
Snapforce support options
Typical customers
Platforms supported
Support options
Training options
Snapforce FAQs
Snapforce has the following pricing plans:
Starting from: $12.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Snapforce?
Snapforce has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Snapforce support?
Snapforce supports the following languages:
English, French, German, Portuguese, Russian, Spanish, Ukrainian
Q. Does Snapforce offer an API?
Yes, Snapforce has an API available for use.
Q. What other apps does Snapforce integrate with?
Snapforce integrates with the following applications:
authorize.net, Constant Contact, Microsoft Outlook, PayPal, QuickBooks Online Advanced, Gmail, Twitter/X, Meta for Business, Mailchimp
Q. What level of support does Snapforce offer?
Snapforce offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support