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Pointerpro
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Assessments and surveys for generating personalized reports
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Pointerpro - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Pointerpro overview
Based on 269 verified user reviews
What is Pointerpro?
Reviews for Pointerpro come from a wide variety of industries, including education management (9% of reviewers), information technology and services (7%), and management consulting (7%). The most frequent use case for Pointerpro cited by reviewers is conducting surveys (64% of reviewers).
What do users say about Pointerpro pricing?
Reviewers indicate Pointerpro offers good value for money, especially for those using all features, and some appreciate the affordable entry-level options. However, some reviewers feel the pricing is confusing or costly, with unexpected additional costs.
Starting price
per month
Alternatives
with better value for money
Pointerpro’s user interface
Pointerpro pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.5
Ease of use
4.4
Customer support
4.7
Reviews sentiment
What do users say about Pointerpro?
Reviews for Pointerpro come from a wide variety of industries, including education management (9% of reviewers), information technology and services (7%), and management consulting (7%). The most frequent use case for Pointerpro cited by reviewers is conducting surveys (64% of reviewers).
Select to learn more
Who uses Pointerpro?
Based on 269 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Pointerpro's key features
Most critical features, based on insights from Pointerpro users:
All Pointerpro features
Features rating:
Pointerpro awards
Pointerpro alternatives
Pointerpro pricing
Pricing plans
Pricing details:
User opinions about Pointerpro price and value
Value for money rating:
Of 27 reviews that provide robust commentary on Pointerpro's price and value, 67% mention it in a positive light.
Reviewers indicate that Pointerpro offers good value for money, especially for those who fully utilize its features, with some appreciating the affordable entry-level options and the availability of a free plan for limited use. Some users say the price is competitive compared to larger alternatives and find the monthly subscription flexible. However, some reviewers feel the pricing structure is confusing or costly, particularly for small businesses, non-USD users, or those needing advanced features like white labeling or multiple users. Some users report that additional costs can arise, making the total investment higher than initially expected.
, and
To see what individual users think of Pointerpro's cost and value, check out the review excerpts below.
Pointerpro integrations (9)
Integrations rated by users
We looked at 269 user reviews to identify which products are mentioned as Pointerpro integrations and how users feel about them.
Integration rating: 4.8 (8)
“We need Zapier to communicate with MailChimp so we can collect the users information and tag them properly.”
Brian K.
Web Developer
Integration rating: 4.3 (3)
“We target the users who fill out the survey based on how they answered the questions.”
Brian K.
Web Developer
Integration rating: 4.7 (3)
“The survey is a lead gen activity or a client relationship management activity and needs.”
Amanda P.
Head of Integration
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Pointerpro customer support
What do users say about Pointerpro customer support?
Customer support rating:
We analyzed 71 verified user reviews to identify positive and negative aspects of Pointerpro customer support.
Widespread user sentiment highlights fast, responsive, and helpful customer support from the Pointerpro team.
A significant portion of users praise the support team's willingness to go the extra mile and resolve complex issues.
The majority of users report that support is easily accessible and provides personalized, knowledgeable assistance.
Common user feedback notes quick response times and effective help during onboarding, troubleshooting, and implementation.
Support options
Training options
To see what individual users say about Pointerpro's customer support, check out the review snippets below.
“Special shout out to the customer support team, they have answered all of my questions (that is, solved my problems) in less than a day each time I reached out.”
Muge E.
Owner/Manager
“Beyond its powerful features, Pointerpro provides excellent customer support whenever needed, ensuring a smooth user experience.”
Jamie G.
Consultant
“Fantastic customer service to walk us through implementation and customization of a fairly complex assessment.”
Anna B.
Partner/Director of Corporate Training
Pointerpro FAQs
Pointerpro has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Pointerpro used for?
Pointerpro is an all-in-one assessment software platform designed to digitize professional advice through interactive questionnaires and automated personalized reports. The platform enables users to create comprehensive assessments with a questionnaire builder that features templates, smart widgets, and various question types to gather detailed responses from participants. The system incorporates expert logic through preset variables, rules, and scoring mechanisms that evaluate respondent answers according to specific criteria established by the assessment creator. The software offers extensive customization capabilities including a drag-and-drop Report Builder that automatically generates personalized PDF reports based on assessment results. These reports provide actionable feedback tailored to each respondent's inputs, creating a professional and scalable way to deliver expertise. Additional features include a Distribution Portal for sharing assessments, Aggregate Reports for compiling data across multiple responses, and a Dashboard Builder for visualizing results. The platform supports white labeling options that allow professionals to maintain consistent branding throughout the assessment experience. Pointerpro caters to various professional needs with specialized assessment types including maturity assessments, personality tests, risk assessments, and self-assessments. The system integrates with multiple third-party applications such as Zapier, Google Sheets, Webhooks, and Cloud SQL, extending its functionality and allowing for seamless data transfer between platforms. Multi-user management capabilities enable team collaboration while maintaining appropriate access controls within the system.
Q. What are the benefits of using Pointerpro?
Q. What languages does Pointerpro support?
Pointerpro supports the following languages:
Dutch, English, French
Q. Does Pointerpro offer an API?
Yes, Pointerpro has an API available for use.
Q. What level of support does Pointerpro offer?
Pointerpro offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum















