TrekkSoft Pricing, Features, Reviews & Comparison of Alternatives

TrekkSoft Reviews


Manage, market, and sell with one tour and activity solution

4.38/5 (105 reviews)

TrekkSoft overview

TrekkSoft's booking software lets you set up your own personalized, branded website where you can describe your products, publish live inventories, promote your products, offer discounts and accept payments.

Trekksoft provides mobile access to live booking information for your end-users, agents and staff at any time. The booking software integrates with your current website through an integrated widget.

You can use the TrekkSoft Channel manager to display your tours and activities to industry distribution partners, you can also sell your tours on other providers' websites, or allow them to sell their tours on your site.

TrekkSoft offers a tour management solution for travel companies to help manage both the backend and frontend operations of your ecommerce store. Through the creation of your own branded website, along with the ability to integrate TrekkSoft onto other websites, you can create a more efficient and more personalized user experience.

Through various user rights and access permissions, you can use TrekkSoft to sell to agents, as well as to make changes to your website through an easy-to-use CMS tool.

TrekkSoft is mobile friendly so that agents, customers and reps can sell, organize and pay for tours from their mobile devices, You can use TrekkSoft's API to incorporate the app into your other systems and platforms. Integrate with Facebook and Google Ads and use promotional tools such as discount codes to attract new clients.

Advertise your tours and activities on the TrekkSoft marketplace, TrekkMarket, and use the software to process payments online. The TrekkSoft payment gateway is safe and secure and will execute weekly payouts to your bank account. Trekksoft can also be incorporated with other payment gateways.


Pricing options
Free trial
One-time license
Value for money
View Pricing Plans


Business size



United States, Asia, Australia, Brazil, Canada and 7 other markets, China, Europe, Germany, Japan, Latin America, Mexico, United Kingdom

Supported languages

Dutch, English, French, German, Italian, Portuguese, Spanish
TrekkSoft screenshot: Responsive mobile design for a great customer experienceThe TrekkSoft AppTrekkSoft screenshot: One of TrekkSoft's website builder templatesTrekkSoft screenshot: Manage all of your tours and tickets with TrekkSoft MobileTrekkSoft screenshot: Trekksoft Card ReaderTrekkSoft screenshot: Trekksoft Tour ManagementTrekkSoft screenshot: Trekksoft's custom website integrations for tour or activity provider

TrekkSoft reviews

Value for money
Ease of use
Customer support
Anonymous Reviewer

Mostly horrible.... No idea how much money our business has lost because of the systems problems.

Used daily for 1-2 years
Reviewed 2017-10-26
Review Source

Two of the salesperson, are really nice and even try to help but many times it is a technical issue that they cannot solve, and that it simplifies having to send confirmation emails manually, or follow up emails and that we can create fields to get some information about our clients to be properly prepared for the type of guest coming.

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Yolanda Norman de Fernandez

TrekkSoft is an excellent booking platform and we are very happy with it for the most part.

Used daily for 2+ years
Reviewed 2017-09-21
Review Source: Capterra

Great price, great platform, great visual content. Love the payments coming in once per month like clockwork. Thanks so much!Easy and fast experience for clients on the front end with great visual appeal and seamless integration with my own website. The booking process for clients is really easy for the most part and I also like that TS provides a free website on their own so that I keep both my own website up on our client computer in our sales office, but also another tab open with the TS site showing our tours and rentals as well. The TS site focuses on showing the tours in a boxed setting so it is super easy to find the one you are interested in on just one page. The two sites working together make is really easy for clients to find what they are looking for. I also looked at at least a dozen other platforms before choosing TS, and one of the biggest problems I found with other sites was that they didn't allow for Add-Ons at all, or if they did, they didn't allow for them to be showcased with photographs and full description. TS beats everyone out when it comes to best possible showcasing of any item you have for sale. TS also allows you to include those Add-Ons easily and simply during the booking process, which makes our up sale of all our Add-Ons a sure thing for almost every booking.

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Phil Rice

Owes me a lot of money , wont respond, terrible support, many technical issues & designed to bleed money from you

Used other for less than 6 months
Reviewed 2017-09-15
Review Source: Software Advice

Be warned about this company - they are good at marketing and promising everything about their product but they fall far from delivering on their promises and can seriously damage your business.

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Jesse Cohen

Being buried in a pit of fire ants would be better

Used daily for 6-12 months
Reviewed 2017-05-22
Review Source: Capterra

Every now and then, after weeks and weeks and weeks of complaints, and a lot of bs dripping with bad sales training, we finally get transferred to an actual technician who comes up with a solution that sort of solves one of the myriad issues we're having with their software.......then he goes on holiday for a month with no notice. Guess this isn't really a pro in the end. I will never, ever trust a salesperson again. Lesson learned! Thanks Trekksoft!

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Janine Lyman

From little to BIG

Used daily for 6-12 months
Reviewed 2016-12-07
Review Source: Capterra

Well, as luck would have it, I actually used Capterra as a tool to research software solutions for reservations management. I found it extremely helpful, so I'm adding my two cents to support Capterra in helping users like you and I to make informed decisions. Enough about Capterra... let's talk TrekkSoft. The elevator pitch version goes something like this: TrekkSoft supports a wide range of company sizes from little to Big. The major attractions of TrekkSoft are a) It's ability to connect you to marketplaces; b) CSS/HTML control in select areas of the software; c) Interdepartmental connections between guest/inventory management, accounting, tour operations, and marketing; d) Online booking feature allows you to earn passive income while you focus on improving business. The longer version of my review includes a few more gory details pertaining to functionality, company culture, software potential, and business potential. Our first few months with TrekkSoft were rocky. No sugar coating here! The sales team over-promised on a few items, which was disappointing. Ask as many questions as you can and get things in writing - as you should with any company you are interviewing! The flip side of this coin is that they have worked with us on various functionality and features to resolve our issues.... some at a cost, and others not. Either way, their team has the rare trait of listening to feedback and implementing changes when possible. It has been an intense few months of getting set up and we are still working out some bugs. That being said, we are a larger, more established company than some of the smaller tour operators that might get set up in the average 14 days that they prescribe. Some changes were critical to our business process and others were user improvements that have shown me the potential for how TrekkSoft can truly connect multiple departments in our company to one hub. Not only to cut down on procedures that are disconnected, laborious, and manual, but to vastly improve collaboration. We are taking baby steps in this area, but the vision is tangible and attainable. Lastly, the online booking feature, as well as marketplace channel manager, is a reservoir of business growth that is waiting for us to tap into more. Again... baby steps. After all the plusses and minuses, I can say that we are in a better place than before we had TrekkSoft. We are growing and I believe things are only going to get better.Inter-connectedness with guest management, inventory management, accounting, marketing.

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TrekkSoft pricing

Pricing options
Free trial
One-time license
View Pricing Plans

Pay as you go: €599 (One time fee)
4% Transaction commission 4%
Credit Card commission + EUR 1.00
Professional: €199/monthly (billed annually)
Credit Card commission 3.5% + EUR 0.60

TrekkSoft features

Automatic Notifications
Automatic Reminders
Calendar Management
Customizable Reporting
Electronic Payments
Mobile Integration
Sales Reporting
Social Media Integration
Third Party Integration

Activity Dashboard (115 other apps)
CRM Integration (80 other apps)
Contact Database (82 other apps)
Customizable Branding (107 other apps)
Customizable Templates (86 other apps)
Data Import/Export (80 other apps)
Email Integration (109 other apps)
Email Templates (79 other apps)
Real Time Reporting (84 other apps)
Reporting & Statistics (90 other apps)

Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

GetApp Analysis

TrekkSoft is an online tour and activity management software that enables entrepreneurs to conduct business from any online or offline channel: website, mobile site, sales desk, or telephone. Bookings and credit card payments can be taken and accepted via your iPhone or iPad, and check-ins can be processed right at the departure point.

Ticket QR codes can be scanned and validated with an integrated reader, new tour schedules can be opened, available seats can be adjusted, and passenger lists and upcoming departure schedules can be viewed from anywhere. TrekkSoft streamlines the booking process from the moment a customer lands on your site to payment and scheduling, keeping your business up to date wherever you are. Sending out tickets, confirmations, even follow-up emails for review requests on TripAdvisor are automated.

Some of the app’s core features include optional website builder, resource manager, payment gateway, responsive mobile booking, and mobile administration app and card reader.

What is TrekkSoft?

TrekkSoft is more than just a cloud-based booking software. The app allows businesses to set up branded websites where they can showcase their offerings, promos, and even accept payments. The software can be integrated with your business site via a widget, and unless you choose not to, your tours and activities automatically appear on TrekkMarket, TrekkSoft’s own marketplace. The channel manager expands your reach further by displaying what your business offers to industry distribution partners, among others.

Setting up your tours and activity business with TrekkSoft can be done in as fast as five minutes, and reports can be generated in real time, so you know how exactly your business is performing. Standard reports include turnover, cash flow, vouchers, accounting, and inventory.

Who is TrekkSoft for?

  • Experience level: Beginner to advanced
  • Industry: Tour and activity providers
  • Business size: Small businesses to enterprise-level organizations
  • Departments/roles: Owners, site administrators, agents
  • Budget/point: Pay as you go is a one-time payment of $599
  • Example customers: Wild BC Glide Segway, SANDEMAN’s NEW Europe

Main features

Optional Website Builder

TrekkSoft recognizes the power of a good website for your tours and activities business. The optional website builder enables you to create a responsive website where you can publish content, upload videos and images, and create itineraries, the same website where your customers can book schedules and make online payments.

Both newly registered and existing domains can be used. The TrekkSoft SEO migration tool ensures your links stay active and your website ranking is kept. The app also offers multilingual and multicurrency support that allows you to communicate with your audience in their language and sell to them in their local currency. You can customize your website as much as you want, and TrekkSoft can also be tapped to create one for you.

Resource Manager

Generating a lot of interest on the tours and activities your company offers is good news, but ending up overbooked with not enough buses and tour guides to accommodate and assist your guests isn’t. TrekkSoft’s resource management system affords tour and activity providers the ability to accurately track their available resources (equipment, vehicles, or tour guides) at any given time. The resource algorithm automatically disables booking options tied to a particular resource the moment that resource is filled to capacity.

From available buses to tour guide management, TrekkSoft’s resource manager makes sure you don’t overbook a trip or run out of seats. The app will assign guests to specific buses for you, to keep things simple and organized.

Payment Gateway

TrekkSoft has its proprietary payment gateway that’s available to all merchants around the world, allowing you to process credit card payments online or in person. It directly deals with credit card companies so merchants have one less activity to worry about. Payouts are executed on a weekly basis directly to your bank. Multiple currencies have already been integrated, and additional currencies can be added to the system upon request.

TrekkSoft also integrates with external payment gateways, in case you prefer to use your own. Subscribers aren’t charged any fees or commissions when using a third-party payment gateway.

Responsive Mobile Booking

It’s the mobile age, and as more and more people use their mobile devices to transact with businesses, it has become all the more crucial that your front-end solutions are mobile-responsive so your customers enjoy the booking experience. TrekkSoft’s booking software automatically detects if the customer is using a mobile device and switches to a mobile-friendly checkout form to make it easier for them to make a purchase.

For companies with a considerable number of repeat customers such as tourism offices, TrekkSoft also offers a white-label app that you can fully customize and rebrand.

Mobile Administration App and Card Reader

Tours, sightseeing, adventure, and activity businesses need not be confined to an office address. TrekkSoft’s mobile administration app and card reader allows you to bring your business anywhere in the world with you. You can view upcoming activities, adjust seat availability, open a new schedule, take a booking, scan tickets, and accept credit card payments.


Aside from an open API that your developers can readily use to link your organization’s existing business tools, TrekkSoft integrates with various apps such as customer management software LiveChat and Optimizely, analytics tool Google Analytics, social media channels Facebook and Twitter, travel site TripAdvisor, comparison site Skyscanner, and payment solutions PayPal, Stripe,, WorldPay, First Data, Ogone, Braintree, Sage Pay, PayOne, Skrill, and Saferpay.


TrekkSoft offers three pricing options: Pay as you go with no fixed payment but a one-time setup fee of $599, Professional at $199 per month billed annually, and Enterprise, where the pricing is flexible. The Pay as you go package includes a transaction fee of 4 percent, and credit card commission of 4 percent. The Professional plan includes credit card commission of 3.5 percent

A 14-day free trial is also available.

Bottom line

  • Cloud-based tour and activity management software to simplify the booking process, online payments, and online sales optimization
  • Has an optional website builder to easily craft activity-based websites
  • Readily integrates with commonly used payment gateways such as PayPal,, Stripe, Sage Pay, and Skrill
  • Provides live booking information to agents, staff, and end users on their mobile devices
  • Offers the TrekkSoft App to allow merchants to take their business anywhere with them

Additional information for TrekkSoft

Key features of TrekkSoft

  • Real time updates
  • Paypal integration
  • Optimized for mobile
  • External payment gateway integration
  • Automatic invoicing
  • Custom Reporting
  • Integrate to your website
  • Agent Desk for reselling
  • Get optimization support
  • Manage invoices
  • Optimized for online bookings
  • Import offline sales
  • Customizable reports
  • Create multiple accounts
  • See all employees schedule
  • Manage employee schedules
  • Define individual trip logistics
  • Promotional tools such as discounts and vouchers
  • TrekkSoft multicurrency payment gateway
  • Open API
View All Features


Open API:

- This provides your buyers with access to TrekkSoft´s live inventory of tours and activities. It also allows you to provide marketplaces with access to your own live inventory.

Online Marketing Tools:

- Place snippets from Facebook and Google ads, as well as Google Analytics stats, onto your TrekkSoft page. These snippets are clickable and can redirect users to your full site.

Website Creation:

- Create a new website using TrekkSoft, or integrate the Trekksoft booking engine and payment processing into your current website. Edit text, design headers, upload pictures, insert your own logo and more.

Agent Desk:

- Define your group of selling agents and assign them individual access rights to tasks and privileges.

- Give agents direct access to live inventory so they can accept, register and pay for tours directly.

- Give agents their own gift codes to automate the calculation of commission on each sale.

Tour and Activity Management:

- Set departure dates, times, capacities, and location for each trip. Location is automatically displayed on an embedded map.

- Define price packages by criteria such as Single Seat, Multiple Seats, and Group Booking, along with Adult, Child, Group, or Special Package.

- See how your products are performing with reports on daily cashflow, turnover, key figures, turnover by tour, etc.