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Contact Center Software with Real-Time Analytics (2026) - Page 7

Last updated: April 2026

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208 software options

Dialics logo

Inbound Call Tracking Software

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Dialics is a call tracking software that enables organizations to successfully plan marketing tactics and get leads for conversion

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RapportCMS logo

Complete Call Center Solution

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RapportCMS is a cloud-based solution that enables contact centers to manage multi-channel transactions, routing, scheduling, data transfers, payroll, and more.

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Audara logo

AI-Driven Omnichannel Contact Center Platform

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Audara delivers 360° omnichannel communication across voice, chat, video, and WhatsApp. SmartAgents, AI Copilot, and autonomous QA drive intelligent automation, quality, and CX excellence at scale.

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Xperience logo

Cloud-based contact center solution

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Altitude Xperience is a cloud-based contact center solution that provides real-time? analytics support to campaign managers

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Mosaicx logo

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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Daktela logo

Call Centre Software for all Business

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Daktela contact center is a cloud-based solution of call center with native support for many communication channels "OmniChannel" in one Web application - phone, email, helpdesk, Webchat, SMS and social networks.

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Odigo logo

Odigo provides Contact Center as a Service (CCaaS) solutions

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A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.

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Servetel logo

Communication management solution

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Servetel (by Acefone) is an international cloud communications service provider, catering to startups, SMBs and enterprises. We have aided 5,000+ businesses improve their communication systems, customer experience, and lead generation with our cloud communication suite Ace-X.

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Intermedia Contact Center logo

Wherever, Whenever Customer Engagement

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Give customers the five-star experience they expect with Intermedia Contact Center. Use Intermedia's deep customer handling tools to give customers quick, personalized, convenient access to your customer-facing employees from wherever.

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Enreach Omnichannel logo

Cloud contact center software for support

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Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

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Selmo logo

Powerful auto dialer software for call centers & businesses

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Selmo is a call automation software for businesses, call centers, and contact centers, which covers most business processes, offers wide call center software functionality, and has one of the most effective predictive dialers on the market.

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Cresta logo

AI-based sales enablement solution

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Cresta is an enterprise-grade generative AI platform built specifically for contact centers. The platform is trained on a company's personal data, enabling it to deliver human-centric AI agents that can resolve complex customer issues. Cresta's AI agents help contact centers cut costs while ensuring quality, with compliance protocols to regulate behavior and protect against attacks.

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TVox Omnichannel Contact Center logo

Contact center for managing customer care

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TVox Omnichannel Contact Center transforms customer care into an improved experience. The platform connects teams with customers on all channels: telephone, email, WhatsApp, webchat, and social for quick and personalized responses. The intuitive platform optimizes workflow and customer satisfaction while improving operational efficiency.

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Landis Contact Center logo

Contact center solution

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Landis Contact Center is a certified call center software for Microsoft Teams that provides IVR advanced routing, powerful queues with skills based routing, and built-in analytics and reporting tools.

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TVox Omnichannel Contact Center logo

Contact center for managing customer care

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TVox Omnichannel Contact Center transforms customer care into an improved experience. The platform connects teams with customers on all channels: telephone, email, WhatsApp, webchat, and social for quick and personalized responses. The intuitive platform optimizes workflow and customer satisfaction while improving operational efficiency.

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Ace Peak Cloud CX logo

Cloud contact center for personal experiences

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A unified UCaaS platform combining voice, video, and messaging in one simple space. Designed for smooth teamwork, smart call handling, and reliable global connectivity supported by Acepeak.

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NEONNOW logo

The next generation of cloud contact center

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Empower your contact center with our cloud-based platform, offering enterprise-grade features effortlessly. Our no-code environment ensures cost-effective solutions without sacrificing functionality.

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Kloudtalk logo

Robust and Feature-Packed Cloud-based Business Phone System

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KloudTalk is a cloud-based business phone system that offers useful communication and collaboration tools for for small, mid-sized, and large businesses.

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RingQ logo

Comprehensive Cloud PBX system

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RingQ is a comprehensive Cloud CX platform designed for enterprise communications that goes beyond traditional cloud PBX functionality. The system features AI-powered call handling, real-time analytics, and omnichannel support including voice, chat, and email. RingQ offers seamless CRM integrations with popular platforms like Salesforce and Zoho, while providing customizable wallboards and intuitive call routing strategies for enhanced customer interactions.

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insmartbot logo

Serve your customers on all channels with AI.

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Apply cognitive technology to customer service processes. Provide decisive communication channels simultaneously and independently 24/7 at each point of contact, wherever your customers are.

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Cross-CX logo
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Quality monitoring & reporting platform for contact centers

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Cross CRM enables direct connectivity to CRM & contact center platforms, facilitating the reporting and media monitoring of interactions across various channels

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Office24by7 logo
(0)

All-in-One Office Automation Solutions

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Office24by7 Contact Center solution centralizes voice, SMS, email, and WhatsApp communication in one platform. It provides real-time visibility into interactions, supports workflow automation, and helps teams deliver consistent, responsive customer engagement across channels.

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Akio.CX logo
(0)

Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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Contact Cubed logo
(0)

AI-enabled call transcription and speech analytics software

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Contact Cubed helps businesses analyze calls to optimize conversions, natural language processing (NLP), and other operations across departments. The AI-enabled platform automatically identifies and removes sensitive customer information across raw and transcribed audio files.

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HiringBranch logo
(0)

Cloud-based pre-employment testing and assessment software

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LearningBranch is a pre-employment testing and language learning software that helps corporate businesses, healthcare organizations & educational institutions conduct skill assessments to streamline training and hiring processes. Students can deliver voice assignments & participate in oral tests.

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