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Customer Communications Management Software
Last updated: April 2026
23 software options
Sponsored
Pipedrive
5
1.9K
4
888
3
138
2
34
1
27
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Read more about Pipedrive
HoneyBook
5
563
4
74
3
24
2
8
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Client management for freelancers & SMBs
Get started with a 7 day free trial today.
Read more about HoneyBook
Bitrix24
5
454
4
351
3
120
2
29
1
30
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
Read more about Bitrix24
Freshdesk
5
2K
4
1.1K
3
164
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
InfoFlo
5
59
4
28
3
6
2
0
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HIPAA compaliant case management software
Seamlessly manage all your client goals, referrals, documentation, events, classes, and activities within a single platform—eliminating the need for multiple tools.
Read more about InfoFlo
Intercom
5
738
4
283
3
74
2
16
1
20
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer service with helpdesk
Read more about Intercom
Smith.ai
5
26
4
2
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smith.ai: A superior 24/7 customer engagement solution.
Read more about Smith.ai
LiveAgent
5
1.2K
4
450
3
46
2
6
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel Help Desk Solution with Powerful AI Features
Start with a 1 month free trial, no credit card required.
Read more about LiveAgent
Kommo
5
116
4
50
3
15
2
6
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Messenger-based sales tool for SMBs and entrepreneurs
Read more about Kommo
Certainly
5
7
4
4
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Certainly is a powerful Conversational AI Chatbot builder
Read more about Certainly
OnePageCRM
5
76
4
13
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
#1 Action-Focused CRM Software for Small Business
Read more about OnePageCRM
Keap
5
613
4
418
3
149
2
57
1
61
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An all-in-one CRM, sales and marketing automation solution
Read more about Keap
ViaDialog
5
4
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smart interactions
Read more about ViaDialog
FieldPulse
5
293
4
91
3
17
2
2
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based field service management software
Read more about FieldPulse
Mobile Text Alerts
5
58
4
19
3
5
2
0
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
#1 SMS Marketing Service for Businesses
Read more about Mobile Text Alerts
RAYNET CRM
5
24
4
2
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The most easy-to-use CRM solution.
All contacts, deals, your calendar, your sales pipeline analysis –? all in one place.
Perfectly organized data that simplify your work and give you a thorough overview of your business.
Read more about RAYNET CRM
Ordaana
Streamlining service businesses with ease.
Read more about Ordaana
JustCall
5
109
4
70
3
20
2
12
1
12
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Customer Communication for Sales & Support Teams
Read more about JustCall
Simla.com
5
25
4
4
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM platform to boost your eCommerce sales
Read more about Simla.com
Thryv
5
313
4
94
3
29
2
9
1
60
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one management solution built for small business
Read more about Thryv
servis.ai
5
49
4
19
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, easy-to-use BOMP your whole team will love.
Read more about servis.ai
ReminderCall.com
5
129
4
33
3
6
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Appointment reminder system for the medical industry
Read more about ReminderCall.com
17hats
5
82
4
36
3
13
2
1
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Premier Small Business Management Platform
Read more about 17hats
