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Customer Communications Management Software
Last updated: April 2026
149 software options
Sponsored
Pipedrive
5
1.9K
4
888
3
138
2
34
1
27
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Read more about Pipedrive
Zoho Desk
5
1.3K
4
766
3
119
2
13
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
HoneyBook
5
563
4
74
3
24
2
8
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Client management for freelancers & SMBs
Get started with a 7 day free trial today.
Read more about HoneyBook
Zendesk Suite
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Adobe Experience Manager
5
68
4
59
3
11
2
4
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise content management system
Read more about Adobe Experience Manager
Bitrix24
5
454
4
351
3
120
2
29
1
30
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
Read more about Bitrix24
Freshdesk
5
2K
4
1.1K
3
164
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
InfoFlo
5
59
4
28
3
6
2
0
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HIPAA compaliant case management software
Seamlessly manage all your client goals, referrals, documentation, events, classes, and activities within a single platform—eliminating the need for multiple tools.
Read more about InfoFlo
Intercom
5
738
4
283
3
74
2
16
1
20
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer service with helpdesk
Read more about Intercom
ReviewInc
5
29
4
5
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management and customer experience software unite
Read more about ReviewInc
DocOrigin
5
12
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Professional document generation software
Read more about DocOrigin
Weave
5
414
4
153
3
47
2
20
1
34
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication and appointment scheduling solution
Read more about Weave
Viber
5
2.2K
4
1.3K
3
438
2
69
1
15
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Mobile messaging platform
Read more about Viber
MarketSurge
5
13
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one lead management software
Read more about MarketSurge
Comapi
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Communications platform as a service (CPaaS)
Read more about Comapi
Hopper
5
3
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Combine the power of Salesforce and WhatsApp Business
Implement smart WhatsApp chatbots and improve your team's productivity and client satisfaction!
Read more about Hopper
SmartInbox
All-in-one online conversation app for e-commerce businesses
Read more about SmartInbox
Octadesk
5
2
4
2
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A system that automates communication for sales teams
Read more about Octadesk
Kommo
5
116
4
50
3
15
2
6
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Messenger-based sales tool for SMBs and entrepreneurs
Read more about Kommo
Plannit
5
10
4
6
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Job management & scheduling solution
Read more about Plannit
Thryv
5
313
4
94
3
29
2
9
1
60
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one management solution built for small business
Read more about Thryv
Telegram
5
4.5K
4
1.5K
3
241
2
24
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based mobile and desktop messaging app for all devices
Read more about Telegram
Let's Connect
5
4
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
video chat, chat, contact centre, website chat widget, QR
Catch your customers when their interest is at its peak! Using live communication makes converting them into new customers super easy.
Read more about Let's Connect
Zoho Voice
5
19
4
16
3
6
2
4
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based business phone for SMB sales and support teams
Read more about Zoho Voice
Cleomitra
AI CRM with WhatsApp automation for business
Read more about Cleomitra
