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Top Rated Customer Communications Management Software with Web based - Page 11

Last updated: September 2026

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358 software options

Whispir logo

Your all-in-one messaging tool.

Foster rich engagement with Whispir's personalized, cost-effective communication software.

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Zoho SalesIQ logo

Discover the future of customer engagement

Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts. Increase your team's productivity seamlessly using powerful automation and chatbots to collect data and respond to queries.

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Maropost logo

Omnichannel campaigns that get results

Maropost empowers businesses to scale and boost revenue with an easy-to-use marketing automation solution that enables users to hyper-segment their audience and rapidly create marketing campaigns that distinguish them from the competition.

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inconnect logo

Make Contact. Do Business.

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Nuxeo logo

Modern content management for enterprise organizations.

The Nuxeo Content Services Platform makes it easy to build intelligent enterprise content management (ECM), document management, digital asset management (DAM), or case management applications that enhance customer experiences, improve decision making, and accelerate products to market.

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Pipedrive logo

Cloud-based CRM solution for salespeople

Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.

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17hats logo

The Premier Small Business Management Platform

17hats helps freelancers and small businesses manage projects, marketing, contracts, accounting, online payments, and more. The centralized dashboard in the application displays action items, urgent notifications, upcoming calendar events, and weather forecasts to streamline daily operations.

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8x8 Contact Center logo

One solution for every customer interaction.

8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success.

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Kapture CX logo

AI-native omnichannel CX platform for enterprises

Cloud-based, AI-native omnichannel CX platform for large enterprises, unifying ticketing, self-service, and agent assist.

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Trengo logo

Automate repetitive work to unleash meaningful conversations

Because customer Delight. Always. Wins.

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Moxo logo

Orchestrate complex business operations with humans and AI.

Moxo enhances customer communications management by consolidating multi-channel interactions into one platform. With tools like digital signatures and file requests, businesses can deliver personalized, efficient service experiences.

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Samespace logo

Communication platform for sales & helpdesk teams

Built from the ground up with cutting edge Internet technologies, Samespace unites your business communication in one place. Businesses can seamlessly engage with customers and prospects using voice or chat, monitor conversations as they happen and manage teams at scale.

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ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.

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Zoho Voice logo

Cloud-based business phone for SMB sales and support teams

Zoho Voice is an online business telephony and contact center solution for businesses of all sizes. Packed with powerful features to seamlessly connect with your colleagues and customers, Zoho Voice helps you redefine your customer experience more efficiently with faster business communications.

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Freshchat logo

Live Chat software for modern messaging

Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

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Viber logo

Mobile messaging platform

Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.

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Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

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Weave logo

Customer communication and appointment scheduling solution

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Thryv logo

AI-powered software built for small business growth.

Thryv is the AI-native growth platform that helps small businesses get found online, attract more customers, and grow with confidence.

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

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Demandforce logo

Attract, Retain, and Grow with Demandforce solutions.

Demandforce helps medical practices, veterinary practices, salons, and spas to automate front office tasks and streamline communications with an all-in-one solution. Demandforce aids in customer communication with a variety of features, including two-way text.

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Hatch logo

The AI growth engine for service businesses

AI CSR platform that scales 1:1 customer communication across voice, SMS, and email.

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NiCE CXone logo

Cloud-based contact center software

Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.

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Podium logo

Cloud-based AI platform for local business growth

Podium's AI-powered communication platform helps you attract more leads, convert them faster, and keep your customers coming back by consolidating your communication into a single inbox.

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Zenvia Customer Cloud logo

Cloud omnichannel CX platform for SMBs and enterprise

Zenvia Customer Cloud helps companies sell more and serve customers better by integrating channels, data, and journeys into a single solution.

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