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Customer Communications Management
Zapier

Top Rated Customer Communications Management Software with Zapier - Page 4

Last updated: July 2026

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On-Demand Communications

Template Management

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Chat/Messaging

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91 software options

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Sponsored

Moxo

4.0

(24)

5

8

4

11

3

4

2

0

1

1

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Streamline service orchestration processes for customers.

Moxo enhances customer communications management by consolidating multi-channel interactions into one platform. With tools like digital signatures and file requests, businesses can deliver personalized, efficient service experiences.

Read more about Moxo

Users also considered

Trengo

4.1

(26)

5

12

4

8

3

3

2

2

1

1

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Automate repetitive work to unleash meaningful conversations

Because customer Delight. Always. Wins.

Read more about Trengo

Users also considered

Thryv

4.2

(534)

5

341

4

95

3

29

2

9

1

60

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-powered software built for small business growth.

Thryv helps small businesses manage CRM, marketing, scheduling, payments, and customer communication from one AI-powered platform designed to automate workflows, improve efficiency, and drive business growth.

Read more about Thryv

Users also considered

Bitrix24

4.2

(997)

5

462

4

356

3

120

2

29

1

30

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All in one business management workspace

Bitrix24 #1 FREE CRM, customer communication and helpdesk. Cloud, mobile, open source. Used by 12 million businesses. Get your free multichannel contact center today and manage email, phone calls, live chat, messengers and social network customer requests in one place.

Read more about Bitrix24

Users also considered

JustCall

4.1

(225)

5

109

4

70

3

20

2

12

1

14

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-Powered Business Communication for Sales & Support Teams

Never miss a lead or customer call with JustCall's AI-powered communication platform. Voice, SMS, email & WhatsApp in one place.

Read more about JustCall

Users also considered

Zenvia Customer Cloud

4.1

(359)

5

158

4

119

3

52

2

16

1

14

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI for customer service to sell more and serve better

Zenvia Customer Cloud helps companies sell more and serve customers better by integrating channels, data, and journeys into a single solution.

Read more about Zenvia Customer Cloud

Users also considered

Keap

4.1

(1.2K)

5

613

4

418

3

149

2

57

1

61

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

An all-in-one CRM, sales and marketing automation solution

Step up to all-in-one sales & marketing solution designed for entrepreneurs, startups and larger teams. The platform organizes customer information and daily work in one place so teams have more time to focus on growing the business and delivering great service.

Read more about Keap

Users also considered

SmartInbox

(0)

All-in-one online conversation app for e-commerce businesses

SmartInbox is an online conversation app for e-commerce businesses that keeps all customer communication in one place. This easy-to-use, automated platform gives e-commerce stores a personalized inbox, enabling them to deliver timely responses for customer requests, status updates, and more.

Read more about SmartInbox

Users also considered

Mobile Service Cloud

(0)

Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

Read more about Mobile Service Cloud

Users also considered

Haber Chat

(0)

your go-to platform for managing WhatsApp communications.

Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

Read more about Haber Chat

Users also considered

EngagePackage

(0)

Customer engagement software

EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

Read more about EngagePackage

Users also considered

Echofin

(0)

Communication management software for traders

Echofin is a communication management software designed to help traders, financial educators, trading groups, and brokerage firms interact and collaborate with financial experts via communities, chat rooms, private chats, and digital workspaces. The platform offers white-labeling capabilities, which enable organizations to personalize the interface with a custom logo to establish brand identity with the target audience.

Read more about Echofin

Users also considered

Saysimple

(0)

Dynamic Customer Engagement Platform

We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

Read more about Saysimple

Users also considered

Zickt

(0)

Multi-channel customer support with unified inbox

Zickt is a multi-channel customer communication platform that consolidates web chat, email, and form submissions into a unified inbox. The solution features Slack integration for team collaboration, conversation routing capabilities, and real-time messaging with live presence indicators. It includes custom fields, a tagging system for conversation organization, and integrations with Zapier and Google Workspace to connect customer interactions across multiple channels.

Read more about Zickt

Users also considered

telbee

(0)

Cloud-based voice messaging platform

telbee adds voice messaging to websites, social media, podcasts, email and more to build human relationships with your customers - save time, reduce frustration, and gain sales, understanding and fans

Read more about telbee

Users also considered

Wavix

(0)

Global communications platform. Build now, code or no code.

Wavix is where global communication meets intelligent automation, turning disconnected channels and processes into smarter customer engagements.
Through an intuitive interface and flexible APIs, Wavix gives growing and global businesses a faster, sharper, more intuitive way to connect with customers

Read more about Wavix

Users also considered

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