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Top Rated Customer Engagement Software with Engagement tracking - Page 13

Last updated: October 2026

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387 software options

Annex Cloud Loyalty Experience Platform logo

The action-first loyalty platform. Built to prove ROI.

Annex Cloud keeps customers engaged past the checkout line, rewarding runs, posts, milestones, and logins alongside purchases, all on one action-based platform.

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inconnect logo

Make Contact. Do Business.

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Disciple logo

LIMITED OFFER ON NOW: GET 25% OFF!

Our interactive software drive 16x more engagement than typically seen on branded social media pages.

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Iterable logo

Growth marketing and user engagement platform

Iterable is the customer activation platform that helps brands deliver joyful experiences with harmonized, individualized, and dynamic communications at scale.

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ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.

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360Dialog logo

Official Meta Solution Partner for WhatsApp Business

360Dialog is an Official Meta Solution Partner for WhatsApp Business API access, managed campaigns and attribution analytics.

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Coosto logo

Turning ideas into impact

Coosto is a marketing tool that is fully focused on helping organizations get better results from content, by offering practical solutions for every stage of the content marketing process: from creating highly relevant and valuable content to social media distribution and reporting on performance.

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UserVoice logo

Build better products with intelligent product feedback

UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.

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Weave logo

Customer communication and appointment scheduling solution

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Sprinklr logo

The definitive AI-native platform for customer experience

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across every customer touchpoint.

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Paytronix logo

Solutions for restaurants, convenience stores and retail.

Paytronix stands as the top-tier choice for Digital Customer Engagement Solutions, catering to restaurants, convenience stores, and retailers aiming to foster enduring connections with their guests. With a 20-year legacy, Paytronix continually enhances its Guest Engagement Platform, seamlessly integ

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Vivantio logo

When Service Matters.

Enterprise Service Management for mid-market organizations ready to outgrow their help desk. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

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LeadSquared logo

Built for Experiences, Tuned for Outcomes.

LeadSquared is an AI-powered platform that unites sales, marketing, field, and service teams to automate workflows and drive outcomes at scale. Currently, LeadSquared is helping 1,600+ enterprises enhance their sales efficiency on a global scale.

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Sprout Social logo

Social Media Management Software for Business

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

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ClearSlide logo

Sales engagement platform

ClearSlide is a sales communications platform that provides a fully web-based service designed specifically for the communication needs of sales teams.

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Emma by Marigold logo

Multi-channel marketing that works for you.

Emma by Marigold is an email marketing platform which focuses on segmentation, automation, and an easy-to-use email builder for teams of all sizes to leverage their customer data, increase engagement, and drive more revenue from email. Users can create and collaborate on email campaign content.

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Zoho Campaigns logo

Simplified email and SMS marketing management software

Zoho Campaigns is an email and SMS marketing software for small, medium, and large businesses to automate their entire marketing process.

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Hootsuite logo

Social media management & scheduling for SMBs and enterprise

Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

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Marketo Engage logo

AI-powered marketing automation platform

Adobe Marketo Engage is an AI-driven marketing automation platform designed to help teams scale personalized buyer engagement and manage omnichannel campaigns. The platform offers features including audience segmentation, lead scoring, dynamic content personalization, and native CRM integrations. It supports campaign execution across email, web, mobile, chat, events, and digital advertising channels while providing multi-touch attribution and analytics to measure marketing impact on revenue.

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Salesforce Marketing Cloud logo

Customer relationship management solution

Salesforce Marketing Cloud is a comprehensive marketing platform designed to help businesses personalize every moment of customer engagement across the entire customer lifecycle. By connecting every department through actionable data and Agentforce, the platform empowers teams to work together and build lasting customer relationships.

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

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SendGrid logo

Delivers reliable email at scale for businesses

SendGrid is a solution that provides a cloud-based email infrastructure to help relieve businesses of the cost and complexity of maintaining custom email systems. It provides email delivery, scalability and real-time analytics along with APIs. The platform also offers SMTP service, email validation, deliverability insights, and dynamic templates, while supporting multiple programming languages including Node.js, Python, and Java.

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Lusha logo

Cloud-based B2B sales intelligence for GTM teams

Lusha is a cloud-based B2B sales intelligence platform offering verified contact data, real-time buying signals, and AI-driven.

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FidWallet logo
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Loyalty cards in Apple & Google Wallet, no app needed

FidWallet is a digital loyalty program for small businesses. Customers add their loyalty card to Apple Wallet or Google Wallet, no app and no account needed. Send free push notifications, build your customer database automatically, and reward visits with a quick QR scan at the counter.

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