Lusha Pricing, Features, Reviews & Alternatives

Lusha

Lead enrichment software for recruiters and marketers

3.96/5 (189 reviews)

Lusha overview

What is Lusha?

Lusha is a lead management software designed to help businesses retrieve prospect contact details from various websites, capture lead information, engage with clients or candidates, and enhance overall conversion rates. Marketers can update contact lists, accounts, or leads in bulk in Salesforce using custom rules, gain visibility into ideal customer profiles based on closed deals, and streamline lead scoring or routing processes.

Lusha allows organizations to create custom data collection forms, including fields such as company size, location, or designation, to capture lead information and add them to corporate websites as popups or self-hosted forms. Administrators can receive notifications about new leads, build contact lists and export them in CSV format, and allocate credit limits between team members. The web-browser extension for Firefox, Google Chrome, and Edge enables recruiters, sales representatives, or marketers to retrieve contact details from Gmail, LinkedIn, and other websites or social media platforms.

Lusha helps businesses collect prospect information in compliance with General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) standards or regulations. The software also facilitates integration with various third-party systems including Outreach, Pipedrive, Salesforce, and HubSpot.
www.lusha.com

Pricing

Starting from
$39/month
Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

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Lusha screenshotHow to use Lusha Extension | B2B web browser extension  to find contact and company informationLusha screenshotLusha screenshotLusha screenshot

Lusha user reviews

Value for money
Features
Ease of use
Customer support
  3.6
  4.1
  4.7
  4.0
Sage T.

Fast & Accurate Prospecting at the Touch of a Button

Used daily for 1-2 years
Reviewed 2020-06-25
Review Source: Capterra

I have been using Lusha for about 1.5 years and I have never once run into an issue using this software. Furthermore, Lusha complies with the standards set by GDPR and CCPA, which takes a lot of stress off of my shoulders (as I have noticed many of the alternatives do not offer this option).

Pros
Lusha is incredibly easy to use and integrates perfectly with our companies Salesforce. The ability to quickly gather accurate and tested contact information ensures that our sales team always has the highest quality contacts available. Furthermore, Lusha customer support makes it easy to troubleshoot any issues you may come across.

Cons
I believe that it would be beneficial for Lusha to be able to pull geographical locations from LinkedIn profiles in addition to emails and phone numbers. Perhaps having a checkbox that allows users to pick and choose what data they would like to pull can be useful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Eduardo P.

Expensive, but it solves the problem like no other

Used weekly for 6-12 months
Reviewed 2020-06-19
Review Source: Capterra

Great experience and totally recommended.

Pros
Lusha's slogan should be "data you can trust". While other tools in the market just "guess" your prospect email, Lusha gets it right. I don't know details about their database, but the accuracy of the e-mails and phone numbers provided are incredible high. Other tools in the market just make a guess like "nome.surname@company.com", try to validate it and that's all. Most of them can't even give phone numbers. I have tested over 15 tools (Hunter, Snov, Findthatlead, Skrapp and etc) and I can assure that Lusha is the most accurate.

Cons
I find it very pricey. You can buy larger credit packs and get a discount, but it's still way more expensive than competitors.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Marc A.

Lusha price increase of 66%v

Used daily for 2+ years
Reviewed 2021-03-10
Review Source: GetApp

Nothing really, except the price hike, we use about 12k contacts a year, and we buy them in blocks, the upfront subscription doesn't work for us in these covid times. When it came time recently to buy more credits, the price increased by 66%, that's way to expensive and out the cost of a lead to over 50 cents, and that was the discounted price, the best price the guys could offer us. Thus sadly, we have had to close our account. NOW, this is not a reason to stop using the solution, just be aware that your pricing is bout to increase by 66% or more, and that's if you pay annually advance, so I think a few of the smaller accounts, 12 credits useage a year will find other solutions,

Pros
We've been a user of the solution for a few years, it's very very helpful and the team supportive, covers the US market well, the European market not so well, but that's not really Lusha's fault

Cons
the 66% increase in pricing, it forced us to find alternatives

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Anonymous

Cannot really do what most scrapers do

Used daily for less than 6 months
Reviewed 2021-03-15
Review Source: Capterra

it's ok but I wouldn't really recommend it

Pros
it's really easy to use Lusha. you can finally also bulk update leads/ contacts. really simple to deploy and start and it has various options of export (to salesforce, salesloft etc..) So it's a handy tool however not a very good one.

Cons
1 - the quality of the emails is dubious. I've had no-name plugins on chrome find more correct emails than Lusha 2- the job titles are a disaster on lusha ... when you're on Linkedin and import people from Lusha to your CRM or Salesloft. it doesn't really copy their title right. from a title such as director of performance marketing ---> lusha will save it as "marketing" or at best as "director" which is useless when you're trying to remember who to contact if you have 50 people under that account in salesforce. so in other words , it doesn't pick the correct title on Linkedin rather come up with an old (if it's decent) or a general one ...which makes you start going back and forth for copy-pasting (which defeats the purpose of the whole thing) 3- if you save a few contacts to linkedin lists (as you're trying to sort them out) lusha cannot read linkedin lists rather only the main page ... which is annoying

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Lokesh G.

Easiest tool to use for lead management

Used daily for 1-2 years
Reviewed 2021-04-09
Review Source: Capterra

Pros
Lusha is a very powerful tool and has a great UX. It allows it's users to capture direct dials, work and personal emails just by navigating to their profiles. List view of contacts is also managed by them, thus making the life of a user easier to navigate through the contacts. Third Party integrations is a bumper feature that reduces a lot of workload where you need to add leads to your CRM manually. Data export/import features are perfectly built and very easy to use.

Cons
Pricing is on the higher side. Sometimes it feeds you with wrong contacts. Might get air in some cases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Lusha pricing

Starting from
$39/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Lusha is offered across several pricing plans, outlined below.
Contacts-
Starter: Available for free
Professional: $39 per user per month
Premium: $49 per user per month
Enterprise: $69 per user per month
Forms-
Starter: Starter: Available for free
Business: Pricing starts at $69 per user per month for 120 credits and scales with the number of credits

Lusha features

API
CRM
Contact Database
Contact Management
Data Import/Export
Lead Capture
Lead Management
Third Party Integrations

Activity Dashboard (156 other apps)
Alerts/Notifications (116 other apps)
Campaign Management (122 other apps)
Collaboration Tools (154 other apps)
Performance Management (115 other apps)
Performance Metrics (158 other apps)
Pipeline Management (112 other apps)
Reporting & Statistics (121 other apps)
Reporting/Analytics (156 other apps)
Sales Reports (112 other apps)
Search/Filter (141 other apps)
Workflow Management (115 other apps)

Videos and tutorials

Additional information for Lusha

Key features of Lusha

  • Autofill
  • Form Builder
  • Forms Creation & Design
  • Landing Pages/Web Forms
  • Lead Database Integration
View All Features