App comparison
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Customer Experience Software
Last updated: April 2026
16 software options
Sponsored
Pipedrive
5
1.9K
4
888
3
138
2
34
1
27
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Read more about Pipedrive
Listen360
5
44
4
11
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build a solid reputation with reduced churn & good reviews.
Read more about Listen360
Zoho CRM
5
3.5K
4
2.3K
3
782
2
171
1
81
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
Read more about Zoho CRM
SumUp
5
1K
4
284
3
83
2
29
1
63
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
POS and payments processing software
Read more about SumUp
Thryv
5
313
4
94
3
29
2
9
1
60
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one management solution built for small business
Read more about Thryv
Cayzu
5
29
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Based Ticket Management & Help Desk Software
Read more about Cayzu
InputKit
5
33
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
InputKit, the best tool for an incredible experience.
With InputKit, get authentic feedback from your customers and employees to continoulsy improve your serivces. This will help you deliver the best experience possible!
Read more about InputKit
PeopleVine
5
9
4
1
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Engagement solution for members, customers, and employees
Read more about PeopleVine
NiceJob
5
180
4
18
3
2
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation marketing with reviews, social & SEO tools
Read more about NiceJob
yoummday
5
2
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
work@home technology platform for CX outsourcing
Read more about yoummday
Birdeye
5
566
4
94
3
17
2
6
1
19
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based webchat assistant for business conversations
Read more about Birdeye
Hiver
5
115
4
24
3
2
2
2
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern, AI help desk software built for fast teams.
Read more about Hiver
Bitrix24
5
454
4
351
3
120
2
29
1
30
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
Read more about Bitrix24
Ignition
5
109
4
37
3
3
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sell, bill and get paid in one platform.
Read more about Ignition
Kayako
5
67
4
67
3
25
2
5
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled unified customer service platform
Read more about Kayako
Podium
5
325
4
111
3
27
2
14
1
45
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled lead management and conversion platform
Read more about Podium
