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Top Rated Customer Experience Software with Sentiment analysis - Page 6

Last updated: November 2026

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328 software options

QaizenX logo

Listen - Act - Improve

QaizenX is a customer experience management platform that helps you to take feedback from your customers, manage experience, analyze via various charts and reports. Close the feedback loop by taking action. Easy to use, cost-effective, and gain deeper insights. Improve your CX with NPS and CSAT.

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MyFeelBack logo

Turn customer feedback into business opportunities

MyFeelBack helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.

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UXArmy logo

Cloud-based software for managing user research remotely

UXArmy is a cloud-based remote user research software offering usability testing, user interviews, focus groups, surveys, and automated respondent recruitment. The platform provides powerful features for effective usability testing and easy analysis, including an informative dashboard, Figma integration, task logic, screen and video recording, and AI-powered summaries and transcriptions.

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Alterna CX logo

Experience Management Platform

Alterna is the comprehensive AI-based solution that streamlines, simplifies and organizes all the increasingly complex customer experience signals generated by customers via surveys, texts, complaints, social and digital conversations, and other interactions. This solution gathers and analyzes the most relevant CX data to provide insight into what is happening with customers.

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Stames logo

Cloud-based customer service & team communication S

Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

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JumpSeat logo

LEARN SIMPLY. WORK CONFIDENTLY.

LEARN SIMPLY. WORK CONFIDENTLY. Technology should always make life easier. With JumpSeat, you can learn seamlessly and work confidently without even getting out of your chair. In-flight training that provides real-time guidance on any web-based technology platform.

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Key Survey logo

Cloud based and on premise survey software

Gain the insights you need to win over even more customers.

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Fuel Cycle logo

Customer satisfaction tool for automotive and other sectors

Fuel Cycle is a market research software designed to help businesses in the retail, healthcare, automotive, IT, and other sectors collect and analyze qualitative as well as quantitative data. The platform enables managers to assess the impact of digital marketing campaigns based on various measures including brand favorability and purchase intent.

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LoopedIn logo

Product roadmap and idea management software

LoopedIn is a product roadmap software that helps businesses collect feedback, manage ideas, announce updates, and more from within a unified platform. Staff members can create white-labeled public idea boards to let customers, website visitors and other stakeholders submit and vote on ideas.

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Helply logo

Cloud-based helpdesk solution for small businesses

Use Groove to streamline the customer experience through more efficient ticket management, self-service knowledge base, customer satisfaction ratings, & more.

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Aimtell logo

Web push notifications for mobile & desktop

Aimtell is a push notification tool for desktop & mobile websites which allows businesses to segment & target their website visitors in order to re-engage & optimize conversions. The cloud-based platform offers features for scheduling & automating the notification process & setting up event triggers

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Calton logo

Reputation and local listings management

Calton is a comprehensive customer experience platform that leverages artificial intelligence to collect, manage, and analyze reviews and surveys. The platform empowers businesses to gain valuable insights from real-time customer feedback and outperform competitors by tailoring customer experiences.

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Formbricks logo

Cloud-based experience management software

Formbricks is a cloud-based and on-premise experience management software designed for industries such as health care, financial services, governmental organizations, and more that helps gather feedback on websites, applications, and other digital touchpoints.

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VYZR logo

Cloud AI voice & WhatsApp platform for Gulf SMBs

Cloud-based AI voice agent and WhatsApp automation platform for Gulf-region businesses, handling inbound/outbound calls and customer.

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Yellow Tokens logo

Spontaneous Feedback Intelligence & Action (SFIA)

Yellow Tokens is a Spontaneous Feedback Intelligence & Action (SFIA) platform that transforms public customer feedback into structured intelligence, prioritized opportunities, execution-ready action plans, and continuous business improvement.

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Ipiphany logo

Customer feedback analysis and insights

Ipiphany delivers AI-powered CX insights: analyse surveys, NPS, and reviews to uncover root causes and improve retention.

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Squirro logo

Data finds purpose with Squirro

Data finds purpose with Squirro, the first enterprise-ready generative AI for search, insights, and automation. Trusted by central banks and over 30 industry leaders. Squirro develops top-notch Retrieval Augmented Generation and Semantic Search technology with an unlimited universe of connectors.

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HGEM logo

Manage guest experience, not just measure it.

Most operators measure guest experience in fragments: one tool for mystery shops, another for feedback, a third for reviews. HGEM is an AI-powered guest experience management platform for hospitality that reads all three together. AI finds what to fix and guest recovery triggers automatically.

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Native AI logo

Get to know your customer in seconds

Natural Language Processing for customer feedback analytics, preference and sentiment trends, and predictive synthetic responses to enhance surveys and focus groups.

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BEYABLE logo

#1 CRO Platform

Turn abandoning and hesitating visitors into customers by on-site behavioral targeting. Huge bunch of marketing scenarios and options available.

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Surveyed logo

Review management and market research software

Surveyed is an AI-based video survey software that allows businesses to create surveys with video and text responses to gain valuable feedback from customers. It utilizes AI to analyze responses and generate insights on customer preferences to improve products and services. The software provides pre-made templates and a dashboard to view results.

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Thought Industries logo

Leading Customer Learning & Intelligence Platform

Give customers the experience they deserve with interactive online training. Guide clients to success leveraging learner paths and recommended content. Build unique, branded training experiences with simplified course creation, distribution, reporting, and management from a single, robust solution.

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evasys logo

Cloud-based feedback automation platform

evasys is a cloud-based feedback automation platform that helps businesses automate survey processes, including creation, execution and result analysis.

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Quantum Metric logo

The leader in agentic digital analytics for the enterprise.

Quantum Metric is a customer-centered digital analytics platform helping enterprises optimize the digital journeys that matter most.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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