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Debmedia es un software que ayuda a las organizaciones a integrar los canales de atención para optimizar el viaje de los clientes y que, a través de una atención al cliente ágil y personalizada dentro y fuera de las sucursales las empresas transformen la experiencia del cliente.
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Vocalcom Hermes360 is a omnichannel contact center solution that gives agents the smart features they need to provide relevant responses to customers on all channels.
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Iridize is a powerful platform for creating interactive product guides and walkthroughs for employee training and web users.
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Customer Thermometer is the 1-click CSAT measurement tool with award-winning support, seamless platform integration and powerful reporting. We drive real-time feedback for NPS, CSAT and other metrics that boost customer experience. Installation is easy and takes just minutes. Trial us for free!
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Arena creates group rooms for any event, live, and streaming allowing users to discuss and talk about your content. Your group chat is displayed wherever you choose, and you can customize it to match with your website design.
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A solution optimized for cost, speed and quality, Gupshup's smart messaging platform helps acquire, engage, and retain customers with a single API to access every communication channel your customers use for all your business messaging needs.
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Insocial helps businesses collect feedback across the entire customer journey. From shop visits to chatbot conversations. Any interaction can be measured. Users can create and manage personalized surveys to identify strengths, communication efficiency, and areas of improvement.
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ZyraTalk is the all-in-one AI customer service solution that automates conversations for any business need. Experience mind-blowing AI capabilities to increase leads, automate customer support, and streamline processes like hiring with ZyraTalk.
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Aimtell is a push notification tool for desktop & mobile websites which allows businesses to segment & target their website visitors in order to re-engage & optimize conversions. The cloud-based platform offers features for scheduling & automating the notification process & setting up event triggers
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Segment and target your customers with relevant dynamic content, messages and offers in real time and increase conversions by as much as 30%
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RavenCSI’s infrastructure is housed in Azure and is configured to use only SOC2 compliant services. Data associated with RavenCSI utilizes industry-standard encryption technology and is encrypted while in motion and at rest. It includes infrastructure to support white label services and data transfer via RESTful API.
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PanTerra has created a revolutionary product called Streams, offering a simple interface with a single portal/application for all of your business communication needs. Work happy knowing that Streams will allow you to communicate in any medium that your team requires.
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Arvia is a Live Video Shopping Solution that helps eCommerce companies drive engagement and sales. With Arvia Live Video Shopping, you can instantly connect to your online shoppers with video calls without leaving your website.
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eContact is an integrated operations & customer outreach platform that optimizes every contact and delivers actionable insights.
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StoryTap is the leader in story-led video automation. Our patented platform lets enterprise brands easily produce and automatically share authentic video stories from customers or employees. From video product reviews to Q&A, testimonials and more.
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Quadient Inspire helps organizations connect channels to create more individualized experiences and empower employees with more context and understanding of what customers want and need by identifying points of friction or obstacles across the customer journey, to improve the customer experience.
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Survey2Connect is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration.
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ProProfs Survey Maker is a powerful survey tool which is used by educators, instructors, online marketers, and organizations to gather valuable customer feedback, market data, and much more. Create surveys easily, customize it based on your requirements or choose free our in built templates.
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Business owners use AirVote QR smileys to monitor service levels through the eyes of their customers. This self-service platform is free forever for moderate use. Ideal customer: any brick-and-mortar business with a public restroom or a portable restroom operator
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user feedback, customer experience journeys, user onboarding, feedback surveys, bug tracking, bug reporting, beta testers
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Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors. To obtain it you must have at least 10 customer service agents.
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Surfly is a secure co-browsing and collaboration technology that lets you upgrade any conversation, from any channel.
Instantly innovate your existing online interactions without changing your original application or installing software.
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CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place, a program can be up and running much faster than comparable in-house programs.
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Moveo.AI is an enterprise-grade platform, driven by generative AI and proprietary LLMs. Our genAI agents effortlessly process any data, enabling automation of diverse business processes. Moveo.AI evolves, learning from past interactions, adeptly handling misspellings, and scaling to meet demands.
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