Antavo Pricing, Features, Reviews & Comparison of Alternatives

Antavo

Loyalty Management Platform for Fashion and Retail

4.27/5 (15 reviews)

Antavo overview

What is Antavo?

Antavo provides a SaaS platform and strategy to create customer retention programs that change customer behaviour and increase lifetime value. We turn customer data into personalised, omnichannel experiences through Recognition Loyalty™.

See your customers wherever they are. Brands and retailers can achieve the signgle customer view through connecting the online and offline purchases, and getting to know their customers - with innovative mobile passes and cards.

Encourage the behaviour that you represent. Go beyond rewarding transactions, and reward anything that matter to your brand. E.g. athleisure brands can reward going for a run or completing weekly challenges. Eco-conscious companies can reward bringing back old clothes for recycling. You can encourage people to wear garments, visit your website, or refer a friend - all these with a network of retail tech providers Antavo is working with.

Provide experiences and exclusivity. Create private shopping clubs and special interest groups. Limit access and grant more value to selected customers. Antavo helps achieve personalized communication based on various behavioral mechanics.

Clients include the best breed of retail and fashion brands, like Toys'​'R'​'Us, PEPSICO, Simply Be, JD Williams, Jimmy Jazz and LuisaViaRoma. Antavo's best ecommerce success story is with LuisaViaRoma, who were able to increase their revenues by 8% - and subsequently won the Ecommerce Award for Excellence in the UK in 2018 for Antavo.
antavo.com

Pricing

Starting from
$1500/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 7 other markets, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English
Antavo screenshot: Loyalty programs powered by Antavo are able to incentivise customer behaviour through all channels - online, mobile, in-store and even in the daily life of customers - when they are working out, talking with friends or wearing your products.How to Run a Tiered Loyalty Program [Customer Loyalty Minutes]Antavo screenshot: Recognition Loyalty™ is a concept for new customer engagement programs that fit the attention span and thirst for experiences of the 21st-century customer. It enhances the traditional concept by adding new layers, to change customer behaviour.Antavo screenshot: You can reward and track customer actions not only when they buy, but also when they perform other activities. Antavo enables marketers to connect with customers outside the buying cycle.Antavo screenshot: With Antavo’s Customer Experience Automation, you can set up rules and campaigns in seconds. It’s an easy-to-use interface to launch campaigns for customer segments - like a weekend-long double point event for “sleeper” in a selected country.Antavo screenshot: Implementing a retention strategy often comes with many repetitive tasks. Antavo developed a way for end users to be more efficient. With so many improvements delivered, marketers and CRM executives can spend more time focusing on the creative part.Antavo screenshotAntavo screenshotAntavo screenshotAntavo screenshotAntavo screenshotAntavo screenshotAntavo screenshotAntavo screenshotAntavo screenshot[Customer Loyalty Minutes] Going Beyond Transactional Loyalty Programs[Customer Loyalty Minutes] Achieving a high ROI With Your Loyalty Program[Customer Loyalty Minutes] Overcoming the Personalisation Challenge Through Content5 Ways Successful Loyalty Programs Stand Out  [Customer Loyalty Minutes]

Antavo reviews

Value for money
Features
Ease of use
Customer support
  4.6
  3.8
  4.6
  4.8
Dhaval Patel -  Google Adwords,Bing Ads Certified

Amazing app... Great response

Used daily for free trial
Reviewed 2018-04-19
Review Source: GetApp

Pros
Sleeek and treandy to use, makes us feeel good and warmth.. loved to use it daily antavo application is must

Cons
The only cons of this app is that it doeant cum up with the regional language mostly the English language is us3d

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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shana laub

Great loyalty program

Used weekly for 2+ years
Reviewed 2019-09-09
Review Source: Capterra

We were searching for a loyalty program in order to differentiate ourselves from the competition. Antavo fill the bill to a tee. It can be customized and fits with the aesthetic of our website too.

Pros
Antavo is a great loyalty program. It is extremely user friendly and includes various features. Antavo's customer service goes above and beyond and contributes advice and help consistently. Antavo is vested in the success of their app and offers feedback and assistance in order to optimize campaigns and conversions.

Cons
We love it all and highly recommend it to businesses of all sizes.

Response from Antavo


Dear Shana,

Thank you for your great feedback. It is a pleasure working with you and we are so happy that you are satisfied with our platform and services.

Andrea Fejer
Account Manager
Antavo Loyalty Management Platform

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Antavo - Piece of Crap!

Reviewed 2015-02-09
Review Source: GetApp

Antavo - What should I say? I'am horribly disappointed. I'am on the expert plan trial (2nd day). Have set up a photo contest. My problems with Antavo are as follows: 1) The Antavo dashboard doest load at all on phones. So, you cannot manage your campaign on the move. Better carry your desktop or laptop with you wherever you go. 2) In the "photo contest" app, the "upload file" link does not trigger anything on Android devices. It's a dead link. Nothing happens! I ran the photo contest for 2 days just to see there were no participants. It works on the microsite though. Also works on laptop and iOS. 3) On the website they mentioned about "email+phone support" for the "Expert" plan. But I do not find any contact number anywhere. 4) So, the phone support is available only when the trial is over and once you pay?? What's the point of free trial at the first place? HORRIBLE!!

Pros
1) Good email options 2) Customization of the contest pages is pretty simple 3) The mechanism and rule settings is nice.

Cons
1) Antavo dashboard doesn't load on mobile devices, so forget about campaign management on hand-held devices. 2) Lots of bugs: Upoad file doesnt work when users try uploading pictures from their Android devices. Not sure about Windows and Blackberry. But this sucks when you are paying $249 / Month. 3) Pricing page says "phone support" available. But no phone number is available anywhere on the site or emails. 4) According to some reviews I've read online, the phone support is available after the free trial, once you pay $249. What a JOKE!!

Response from Antavo


Hi there,

Thank you for your feedbacks and we are sorry for the inconveniences that you may have experienced by using our service. We would like to reflect on your points, as we couldn't get in touch immediately due to the weekend in general and the time zone differences:

1) Mobile compatibility of the Antavo platform: So far we have prioritized the mobile compatible performance of our apps, so campaign subscribers have a seamless experience on various devices. Of course, we know that its also important for our clients to monitor their campaigns’ performance whenever and wherever they wish. It’s in our development pipeline as a priority.

2) An uploading issue on Android devices: This is unfortunately out of our control, a noted Facebook bug that we have already flagged to them several times. The key point is that Facebook’s own "browser", which automatically opens links doesn't allow file uploads. For iOS we have a temporary workaround, but not for Android which is more difficult to manage.

3) Phone Support: Our support has been rated outstanding so far. As our product is globally available, we prefer email communication due to the time zone differences. However, we do pick up the phone when is needed. That is the reason why you should leave your phone number in your profile settings.

4) Free trial: during this 7-day validation period you can even request a free demo from us. We usually schedule these calls to the weekdays.
Please note that we take support very seriously and you can reach out to us @ support@antavo.com anytime. This also leaves with you the option to schedule a call if you wish to.

Look forward to talking to you.

Rating breakdown

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LG

I love it

Reviewed 2014-03-05
Review Source: GetApp

Antavo delivers. Period. They not only have a great customer service, but also seems to be better than other solutions out there. Antavo excels both in customer acquisition and engagement. Love their newsletter integrations. Note that there are some negligible bugs, else A+. This is the only reason why I am giving them 4 stars.

Rating breakdown

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Janet Jiang

This is the best!

Reviewed 2014-03-06
Review Source: GetApp

Antavo is a super easy to use tool. I like its templates, which make creating a beautiful promotion without HTML knowledge possible. That’s why Antavo is the only Facebook promotion app that we are using. We are very satisfied with it.

Rating breakdown

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Antavo pricing

Starting from
$1500/month
Pricing options
Subscription
View Pricing Plans

Please contact us for more information and a personalized demo: https://antavo.com/book-demo

Antavo features

API

A/B Testing (201 other apps)
Activity Dashboard (343 other apps)
Automatic Notifications (199 other apps)
Campaign Analysis (285 other apps)
Campaign Management (342 other apps)
Campaign Segmentation (200 other apps)
Content Management (262 other apps)
Customizable Branding (267 other apps)
Customizable Templates (279 other apps)
Data Import/Export (245 other apps)
Drag & Drop Interface (253 other apps)
Email Marketing Management (198 other apps)
Engagement Analytics (259 other apps)
Monitoring (240 other apps)
Multi-Channel Marketing (241 other apps)
Real Time Analytics (234 other apps)
Reporting & Statistics (343 other apps)
Social Media Integration (309 other apps)
Third Party Integration (329 other apps)

Videos and tutorials

Additional information for Antavo

Key features of Antavo

  • Challenges, points, badges and rewards
  • Marketer-friendly platform
  • Custom Design per devices and channels
  • Customer Insights & Segmentation
  • 360-degree customer profiles
  • Social & Referral features
  • Customer profiling apps
  • Visitor acquisition
  • Sweepstakes & hashtag contests
  • Customer referrals
  • Reward purchases
  • Points, levels, leaderboards and daily bonuses
  • Influencer identification
  • ROI analytics
  • Weekly email performance reports
  • Brand advocate identification
  • Customizable interface; multi-currency and multilingual
View All Features

Benefits

- Increase the frequency of purchases
- Increase customer spend
- Build 360-degree customer profiles
- Increase customer engagement and loyalty
- Educate customers
- Gamify customer journey online, in store, mobile and daily life
- Build more personalized email campaigns
- Collect customer data