getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Online Customer Experience Software - Page 12

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

642 software options

VirtlX logo

360° success management & employee engagement platform

learn more
VIRTLX provides essential data which helps our clients increase business efficiency and boost revenues

Read more about VirtlX

Users also considered
Kustomer logo

Modern Customer Service Software For Customer-First Brands

learn more
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

Read more about Kustomer

Users also considered
Staffino logo

Transform your customer experience with Staffino.

learn more
Staffino helps companies transform their customer experience by collecting real-time feedback, analysing journey pain points, and delivering AI-powered insights that enable teams to create more personalised, seamless, and satisfying customer experiences across all channels.

Read more about Staffino

Users also considered
Merchant Centric logo

Social media management for businesses of all sizes

learn more
Merchant Centric is a cloud-based platform that enables businesses to engage with their customers on social media, drive customer loyalty and sales through effective reputation management, and identify new revenue streams by leveraging competitors' advertising and listing data.

Read more about Merchant Centric

Users also considered
Online Surveys logo

Instant customer feedback with online surveys and polls

learn more
Use various colours and fonts to create customizable white labeled online surveys or polls to receive instant and valuable feedback from customers. Extra features include customizable greetings and closing pages, along with help in structuring and ordering questions.

Read more about Online Surveys

Users also considered
CallFinder logo

Speech analytics tool for small to midsize businesses

learn more
CallFinder's automated quality monitoring solution delivers key insights into the CX using sentiment analytics, and insights into occurrences of silence and overtalk. Use these insights to train agents to deliver exceptional customer experiences every time.

Read more about CallFinder

Users also considered
GatherUp logo

Software to gather, manage, and market customer reviews.

learn more
GatherUp is a cloud-based software designed to help organizations gather, manage, and market customer feedback, online reviews, and testimonials and connect with the target audience.

Read more about GatherUp

Users also considered
GuildQuality logo

Cloud-based solution to streamline surveying processes

learn more
GuildQuality is a cloud-based platform designed to help home builders, remodelers, and service providers deliver exceptional customer service, gather valuable feedback, track performance, and promote their commitment to quality.

Read more about GuildQuality

Users also considered
Nextpond logo
(0)

Business process & customer experience management

learn more
Nextpond is a business process & customer experience management solution for any size business, with real-time customer feedback & employee training

Read more about Nextpond

Users also considered
CxEngage logo

Video, audio & web conferencing platform

learn more
Lifesize is an audio, web & video conferencing tool which supports chat functionality, an integrated search-based directory, plus video call recording & sharing

Read more about CxEngage

Users also considered
Qmatic logo
(0)

Customer journey management solution for enterprise clients

learn more
Improve your customers’ experience by minimizing wait time and always keeping visitors informed about the queuing situation via screens, Mobile Tickets, or Messaging Service. Gather data to get Business Intelligence insights.

Read more about Qmatic

Users also considered
EverAfter logo
(0)

Set your partners, prospects and customers up for the right

learn more
EverAfter is a B2B Customer Interface Platform designed to transform engagement with partners, prospects, and customers, ensuring successful journeys and optimal business outcomes. It offers a personalized experience with custom content and data, guiding customers and partners towards their goals.

Read more about EverAfter

Users also considered
ProProfs Knowledge Base logo

Create, design, and publish knowledge base, help center, FAQ

learn more
ProProfs Knowledge Base software empowers customers with self-help, enabling them to address issues on their own, without requiring external support. This makes customers self-sufficient and brings down support tickets significantly.

Read more about ProProfs Knowledge Base

Users also considered
Locobuzz logo

Digital customer experience management

learn more
Locobuzz provides a full suite of digital customer experience management solutions for businesses. It is a SaaS platform that leverages artificial intelligence, machine learning, and big data analytics to solve all aspects of marketing automation.

Read more about Locobuzz

Users also considered
Groove logo

Cloud-based helpdesk solution for small businesses

learn more
Use Groove to streamline the customer experience through more efficient ticket management, self-service knowledge base, customer satisfaction ratings, & more.

Read more about Groove

Users also considered
AirVote logo

QR smileys to monitor service levels in public restrooms

learn more
Business owners use AirVote QR smileys to monitor service levels through the eyes of their customers. This self-service platform is free forever for moderate use. Ideal customer: any brick-and-mortar business with a public restroom or a portable restroom operator

Read more about AirVote

Users also considered
OneAll logo

Social login, single sign-on & social sharing

learn more
OneAll is a social login and single sign-on software to integrate social media experiences and data to your site. It works with multiple social networking sites to offer one click login/registration, eliminating forgotten usernames or passwords and gathering demographic information.

Read more about OneAll

Users also considered
Deep Talk logo

Customer and employee feedback analysis platform

learn more
Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and employees.

Read more about Deep Talk

Users also considered
Calton logo

Reputation and local listings management

learn more
Calton is a comprehensive customer experience platform that leverages artificial intelligence to collect, manage, and analyze reviews and surveys. The platform empowers businesses to gain valuable insights from real-time customer feedback and outperform competitors by tailoring customer experiences.

Read more about Calton

Users also considered
ClickTale logo

In-page web analytics

learn more
ClickTale is a website analytics platform that helps to analyse the behaviour of your website visitors and mobile app users.

Read more about ClickTale

Users also considered
Salesforce for Automotive logo

Auto-dealer and auto-repair management software

learn more
Salesforce Automotive CRM is an auto-dealer management software that helps businesses manage customer engagement, monitor performance, team collaboration, and more from within a unified platform.

Read more about Salesforce for Automotive

Users also considered
ReviewTec logo

Cloud-based review and reputation management solution

learn more
ReviewTec is a cloud-based review and reputation management solution for gathering and managing customer reviews, automating review requests via SMS and email, and integrating with top review platforms. The tool helps businesses of all sizes enhance their online reputation.

Read more about ReviewTec

Users also considered
Nickelled logo

Cloud-based customer engagement solution

learn more
Nickelled is a cloud-based customer engagement solution designed to help businesses of all sizes create interactive walkthroughs. The platform enables users to build manuals, tutorials and step-by-step guides for products, websites, applications, and program navigation.

Read more about Nickelled

Users also considered
Survey Analytica logo

Cloud-based survey platform

learn more
Survey Analytica is a survey platform that comes with a vast collection of stunning templates. It saves users' valuable time and effort in designing surveys.

Read more about Survey Analytica

Users also considered
User Vista logo

Unleashing insights with free in-app surveys

learn more
User Vista lets businesses gather powerful insights from their customers by launching beautiful in-app surveys for free. User Vista then combines analytics and qualitative feedback with AI.

Read more about User Vista

Users also considered