getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Satisfaction Software with Real-Time Analytics (2026) - Page 6

Last updated: April 2026

Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

161 software options

Promoter Ninja logo

Send Net Promoter Score (NPS) surveys to customers

learn more
Promoter Ninja for NPS is a feedback collection and management tool which allows users to create and deploy Net Promoter Score surveys to customers via email

Read more about Promoter Ninja

Users also considered
licili logo

AI-powered text analysis tool for customer feedback

learn more
licili is an AI-powered text analysis tool that maximizes the value of customer feedback. It features advanced analyses like topic, driver, context, sentiment, and relevance to deeply understand customer preferences. With an intuitive interface and seamless integrations, Licili is essential for enhancing customer satisfaction, solidifying market presence, and fostering product innovation.

Read more about licili

Users also considered
QaizenX logo

Listen - Act - Improve

learn more
QaizenX is a customer experience management platform that helps you to take feedback from your customers, manage experience, analyze via various charts and reports. Close the feedback loop by taking action. Easy to use, cost-effective, and gain deeper insights. Improve your CX with NPS and CSAT.

Read more about QaizenX

Users also considered
ClientZen logo

Customer Feedback Software, AI, Sentiment Analysis, VOC.

learn more
ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring.

Read more about ClientZen

Users also considered
FCI Customer Communication Management logo

CCM software for enhanced customer experience

learn more
FCI CCM is redefining Customer Experience Management across Banking, Insurance, Telecom, Healthcare, and Utilities. Overcome your business communication challenges with our CCM SaaS and enhance your customer experience by taking your customer engagement to the next level.

Read more about FCI Customer Communication Management

Users also considered
Gnatta logo

Customer engagement tool for omnichannel communication

learn more
Gnatta is a customer engagement software designed to help businesses of all sizes manage client communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on date or time.

Read more about Gnatta

Users also considered
Guest Suite logo

Online visibility and reviews management platform

learn more
Guest Suite is a local marketing platform that helps businesses manage their online visibility across multiple platforms. The solution combines three core functionalities: Review Management for centralizing and responding to customer reviews, Presence Management for optimizing Google business listings across various platforms, and feedback management for creating customized satisfaction surveys to measure service quality.

Read more about Guest Suite

Users also considered
Wonderflow logo

Unified Voice of the customer analytics

learn more
Wonderflow is the simplest AI-based solution to analyze the Voice of the Customer and get insights on Ratings & Reviews.

Read more about Wonderflow

Users also considered
Surveyed logo

Review management and market research software

learn more
Surveyed is an AI-based video survey software that allows businesses to create surveys with video and text responses to gain valuable feedback from customers. It utilizes AI to analyze responses and generate insights on customer preferences to improve products and services. The software provides pre-made templates and a dashboard to view results.

Read more about Surveyed

Users also considered
Calton logo

Reputation and local listings management

learn more
Calton is a comprehensive customer experience platform that leverages artificial intelligence to collect, manage, and analyze reviews and surveys. The platform empowers businesses to gain valuable insights from real-time customer feedback and outperform competitors by tailoring customer experiences.

Read more about Calton

Users also considered
Odigo logo

Odigo provides Contact Center as a Service (CCaaS) solutions

learn more
A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.

Read more about Odigo

Users also considered
ServiceTonic logo

ServiceTonic targets small and medium size enterprises

learn more
ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered
Tatvam logo

Customer Experience tool for aquariums, museums & airports

learn more
Tatvam is a must-have tool for attractions like museums, theme parks, zoos, and aquariums and flexible enough for restaurants and professional sports. It helps you analyze customer feedback and gain valuable insights to improve the visitor experience. Monitor & enhance your business with Tatvam now.

Read more about Tatvam

Users also considered
Feefo logo

Harness the power of verified reviews.

learn more
Founded in 2010, Feefo works with 6,500+ brands worldwide. Feefo invites verified customers to leave feedback, which results in reliable, fake-free feedback. Its reviews help boost customer confidence, as well as providing the foundation for smarter, data-driven decisions and actionable insights.

Read more about Feefo

Users also considered
Treasure Data Suite logo

Customer data platform

learn more
Treasure Data helps enterprises use all of their customer data to improve campaign performance, achieve operational efficiency, and drive business value with connected customer experiences.

Read more about Treasure Data Suite

Users also considered
IntouchSurvey logo

Collect Voice of Customer data with flexible survey software

learn more
IntouchSurvey is a survey tool designed to help multi-location businesses across retail, hospitality, grocery, & other sectors conduct electronic surveys for market research. The tool enables you to measure customer satisfaction scores, collect user feedback, retain existing & acquire new customer

Read more about IntouchSurvey

Users also considered
Critizr logo

Customer feedback collection & analysis platform for retail

learn more
Critizr is an all-in-one customer feedback & experience management platform which enables the collection, processing, and analysis of customer feedback. The solution supports data collection through multiple channels, real-time customer satisfaction analysis, performance measurement, and more.

Read more about Critizr

Users also considered
Verint Voice of the Customer logo

Web-based customer experience (CX) suite of solutions

learn more
Verint® Experience Management™ is a customer experience (CX) suite of solutions designed to help businesses such as eCommerce, retail, public sector, government, financial services, telecom, energy, communication, healthcare, consumer, media, hospitality, travel, and more.

Read more about Verint Voice of the Customer

Users also considered
Touchpoint CX logo
(0)

Empower employees to improve customer experience

learn more
Touchpoint CX is a cloud-based customer experience (CX) management platform. It helps amplify voice of customer (VoC) initiatives and convert customer feedback into real-time insights and actions across an entire organization.

Read more about Touchpoint CX

Users also considered
Reeview logo
(0)

Review and reputation management software

learn more
Reeview is a reputation management software that helps businesses generate reviews from customers using unique behaviour psychology elements.

Read more about Reeview

Users also considered
unitQ logo
(0)

Understand your users in real time

learn more
unitQ provides AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. The world's best companies like Spotify, Bumble, Pinterest, Upwork, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn, and build loyalty.

Read more about unitQ

Users also considered
Platform One logo
(0)

The next generation of Experience Management.

learn more
Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.

Read more about Platform One

Users also considered
SMG logo
(0)

Changing how brands act on customer + employee insights

learn more
SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights.

Read more about SMG

Users also considered
Press'nXPress logo
(0)

Capturing customer feedback in real-time at any interaction

learn more
With PressnXPress understand customers' experience at every touchpoint of the customer journey. Utilize real-time dashboard with full control to analyze data and gain insights. Easily browse through all the feedback received with the intuitive dashboard to monitor and track trends.

Read more about Press'nXPress

Users also considered
RapidNPS logo
(0)

Real-time customer satisfaction tracking tool

learn more
RapidNPS is a tool for monitoring customer satisfaction through the Net Promoter Score (NPS), helping businesses measure and improve customer loyalty.

Read more about RapidNPS

Users also considered