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Top Rated Customer Satisfaction Software with Zendesk - Page 2

Last updated: May 2026

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75 software options

Localyser logo

Turn online reviews into your most powerful marketing tool.

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We make it easy to track and reply to reviews across 75 of sources including Google, Yelp, UberEats, DoorDash, GlassDoor, Indeed, App Stores & more.

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Hotjar logo

Digital experience insights for any business selling online

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Happy, successful customers are the lifeblood of any business. Hotjar is all the tools and data you need to truly understand your users’ feelings and behavior. Join one million websites deeply understanding their users with Hotjar.

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Lime Connect logo

Live chat and customer messaging for businesses of all sizes

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Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication.

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CustomerGauge logo

Customer experience management platform for B2B companies

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CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place, a program can be up and running much faster than comparable in-house programs.

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VideoPeel logo

Video capturing platform for collecting customer testimonial

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VideoPeel is a cloud-based video capturing platform designed to help businesses across industries such as eCommerce, education, and healthcare collect video testimonials and messages from customers and share them across advertising channels.

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Responsly logo

Grow your business by caring for people

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Customer & Employee experience platform built on a super-powerful survey maker, beautiful forms, and advanced analytics. Responsly believes that customers and employees need equal attention if businesses want to grow. The platform is focusing on delivering best experience for both.

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elevio logo

Self-service support & customer education platform

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Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

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Enterpret logo

Machine learning customer feedback analytics platform

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Enterpret is a platform for analytics on natural language. With itsl machine learning algorithms and API-first design, it offers customers actionable insights from customer feedback.

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EvaluAgent logo

Quality assurance solution for customer service and sales

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EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

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ClientZen logo

Customer Feedback Software, AI, Sentiment Analysis, VOC.

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ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring.

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MyFeelBack logo

Turn customer feedback into business opportunities

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MyFeelBack helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.

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Alterna CX logo

Experience Management Platform

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Alterna is the comprehensive AI-based solution that streamlines, simplifies and organizes all the increasingly complex customer experience signals generated by customers via surveys, texts, complaints, social and digital conversations, and other interactions. This solution gathers and analyzes the most relevant CX data to provide insight into what is happening with customers.

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GetFeedback logo

Send better surveys. Collect better feedback.

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GetFeedback is easy-to-use online survey software designed to improve response rates.

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SurveyMonkey logo

Online survey and feedback collection platform

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Improve customer satisfaction with SurveyMonkey. Use AI-powered surveys, analytics, and automation to track CSAT and NPS®, identify key drivers, and take action. Gather real-time feedback and integrate seamlessly with 200+ tools like Salesforce and Tableau to enhance customer experiences.

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Skilljar Customer Education logo

The leading LMS for Customer and Partner Training

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Skilljar is the leading external LMS to drive product adoption, increase net retention, and lower cost to support. The solution accelerates customer onboarding and engagement by enabling multimedia course creation, an intuitive and mobile-responsive learning environment and CRM data integrations.

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AppFollow logo

Understand and elevate your app’s reputation.

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AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy!

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SightMill logo

Net Promoter Score (NPS) survey platform

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Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value.

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Kapiche logo

Feedback analytics platform

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Kapiche is a feedback analytics platform that analyses customer feedback data, empowering users to improve decision-making and positively impact their company’s bottom line.

Combine multiple data sources and analyze 1,000s of customer feedback responses in minutes, with no set up.

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PrediCX logo

Machine learning labelling engine

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PrediCX by Warwick Analytics is an automated predictive analytics tool for text which uses machine learning to classify and label text-based data

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Vocally logo

Feedback capture and analysis solution

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Vocally by Docsie is a feedback management solution, which helps organizations manage user feedback collection for software or online content portals. The platform captures user engagement videos, allowing managers to analyze customer behavior & gain visibility into improvement opportunities.

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Maqsam logo

Cloud and mobile-based contact center solution

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Maqsam is a cloud and mobile-based contact center solution that helps manage customer experience and revenue, automate customer support, and streamline sales tasks.

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Chattermill logo

Customer feedback analysis software

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Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.

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Pipefy logo

Cloud-based and AI-powered process orchestration platform

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Pipefy is a business process orchestration and automation platform that enables teams to digitize workflows using AI agents and no-code tools. The platform features customizable workflow builders, pre-built AI agents for various departments, and integration capabilities with enterprise messaging systems like WhatsApp, Teams, and Slack. It includes process management tools, custom forms and portals, analytics dashboards, and enterprise-grade security with regulatory compliance features.

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Nextiva logo

AI-enabled solution to streamline business communication

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AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

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Elvan logo

Customer feedback built for modern products

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Elvan helps modern SaaS and eCommerce teams collect in-product customer feedback using lightweight surveys triggered by real user actions. Get higher response rates, clearer insights, and AI-powered summaries, without long surveys.

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