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IVR Software

Last updated: April 2026

220 software options

Zendesk Suite logo

AI powered customer service across all channels

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Zendesk offers a fully integrated call center built right into its support platform. Agents can handle calls in the same workspace as all other channels. This cloud based support platform gives them full context on customer history to help resolve the most complex and urgent issues faster.

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Ultatel Cloud Business Phone System logo

ULTATEL | Phone and Teleommunication Solutions For Business

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ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform.

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Twilio logo

Build, Scale, and Operate Customized Communication Solutions

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Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

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CloudTalk logo

Cloud-based call center software for sales and support teams

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CloudTalk is a premier phone system with smart, easy-to-setup IVR. Make things easier for your sales and customer support teams with 70+ advanced features, including a sophisticated yet easy-to-use call flow designer. It’s the perfect phone system for scaling companies. Try a FREE 14-day trial.

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JustCall logo

AI-Powered Customer Communication for Sales & Support Teams

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With JustCall, customize IVR menus, route calls instantly, reduce wait times, automate queries, and personalize customer interactions 24/7.

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Ringover logo

100% cloud phone for startups and SMEs

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Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

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Weave logo

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Dialing Innovations Call Center Application Suite logo

Predictive dialer & call automation for call centers

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Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more

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RingByName logo

VoIP solution to streamline client communication

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RingByName is a cloud-based communication software, which helps businesses track and manage customer calls across multiple locations. Features include a virtual receptionist, real-time activity tracking, call routing, three-way calling, single sign-on (SSO), and reporting.

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Drop logo

Cloud-based mobile marketing software for call centers

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Drop is a cloud-based software that provides call centers with tools to send ringless voicemails or messages to customers, improving marketing operations. Sales executives can schedule campaigns, upload audio files for voicemails, and send them to potential leads according to requirements.

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Vozy logo

Voice AI platform for enterprises

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Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

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Fastcall logo

Salesforce CTI: Native Phone Dialer + SMS

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FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

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Conversational AI Platform logo

Cloud-based chatbot and voicebot builder

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Modernize call handling with intelligent IVR solutions powered by AI

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Aircall logo

AI powered customer communications platform

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Stop wasting your team's precious call time doing something an IVR menu can handle better.

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Yactraq logo

Speech Analytics for Contact Centers

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Yactraq is interactive analytics that integrates emotion detection, speech analytics, and predictive intelligence to understand customer communications across multiple channels (phone, email, social media).

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8x8 Work logo

Integrated contact center, voice, chat, video, and APIs

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8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

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CTM logo

Conversation analytics for marketing attribution

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CTM provides conversation analytics software that helps businesses track which marketing campaigns drive conversions across calls, chats, forms, and texts. The platform features AI-driven insights that analyze customer conversations to uncover preferences and behaviors, while offering workflow automation tools to streamline sales pipelines through intelligent call routing and lead management capabilities.

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DeepCall logo

AI-powered cloud communication suite

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Automate customer journeys with DeepCall’s smart IVR. Personalize menus, merge inbound & outbound IVRs, and route calls with AI-enabled support. Ensure faster resolutions with self-service options, sticky agents, and multi-layer dispositions.

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Audara logo

AI-Driven Omnichannel Contact Center Platform

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Audara’s AI-powered IVR offers natural voice interaction and dynamic routing. SmartAgents understand intent and context, enabling efficient self-service while OmniScan tracks performance and drop-off points.

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Talkdesk logo

Cloud-based contact center & customer experience platform

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Easily configure your multi-level IVR to ensure that each caller is directed to the right agent, team or department.

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uContact logo

Beautiful Contact Center Solution - Omnichannel - All in One

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Improve your customer experience using a complete IVR to automate activities and free your agents. With a simple workflow designer, create your own experience.

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Verloop logo

Conversational AI Platform for Automated Customer Support

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Verloop.io is a Conversational AI platform that automates customer support, using ML, ASR, and NLP to power AI-driven self-service, real-time agent assistance, and automated quality insights. Supporting 80+ languages across various channels, Verloop.io enables brands to achieve 90%+ query deflection

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VoiceShot logo

Auto attendant cloud phone system

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VoiceShot is an auto attendant cloud phone software that helps businesses manage call forwarding, transfer, screening, and reporting on a centralized platform. It enables users to create pre-recorded greetings and automatically deliver all voicemails to linked email addresses in WAV file format.

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Effebot logo

Voice automated bot solution to engage with clients

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Effebot is an effective voice mailing service which provides smart robocalls with IVR customization and speech recognition. Effebot can be used for any outbound calls: cold callings, surveys, complaints and claims fixing, notifications, etc. It also provides cloud solutions for inbound calls.

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GoContact logo

Contact Center as a Service (CCaaS) platform

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An intuitive IVR for you and your Customers. With GoContact you will have a visual IVR builder that allows your team, even the ones without technical knowledge, to create, configure and activate an IVR that enables customer service and improves call distribution.

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