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Top Rated IVR Software with Public administrations

Last updated: September 2026

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281 software options

Hiya Connect logo
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Branded caller ID solution for business calls

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Hiya is a branded caller ID solution that displays business names, logos, and call reasons on customer phone screens during outbound calls. The platform offers business number registration to help mobile networks recognize calls as legitimate and reduce spam labeling. Hiya provides spam analytics, AI voice detection capabilities, and reputation intelligence that shows how numbers are labeled across different operators.

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Zendesk Suite logo

AI powered customer service across all channels

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Zendesk offers a fully integrated call center built right into its support platform. Agents can handle calls in the same workspace as all other channels. This cloud based support platform gives them full context on customer history to help resolve the most complex and urgent issues faster.

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Speech-to-Text logo

AI-powered speech recognition and transcription

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Google Cloud Speech-to-Text converts audio into written text using artificial intelligence technology. The solution supports automatic speech recognition across more than eighty-five languages and variants. It includes speaker diarization to identify different speakers and offers model adaptation capabilities for customized transcription needs.

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Twilio logo

Build, Scale, and Operate Customized Communication Solutions

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Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

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CloudTalk logo

Cloud-based call center software for sales and support teams

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CloudTalk is a premier phone system with smart, easy-to-setup IVR. Make things easier for your sales and customer support teams with 70+ advanced features, including a sophisticated yet easy-to-use call flow designer. It’s the perfect phone system for scaling companies. Try a FREE 14-day trial.

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Ultatel Cloud Business Phone System logo

ULTATEL | Phone and Teleommunication Solutions For Business

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ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform.

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JustCall logo

Cloud-based AI communication platform for sales teams

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Set up multi-level IVR in minutes. Route callers to the right team automatically with JustCall. Start your free 14-day trial.

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Ringover logo

100% cloud phone for startups and SMEs

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

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Sobot Nexus logo

Retail, e-commerce, fintech, logistics, and gaming.

Sobot Nexus is the AI-first platform that unifies 10+ channels, customer context, live chat, ticketing, call center, and WhatsApp API.

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VoIP.ms logo

Business Phone and IP telephony system

VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.

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Phonexa logo

Cloud-based all-in-one marketing platform

Phonexa is an all-in-one marketing software with a suite of eight products for calls, leads, clicks, email, SMS, and more. The company services D2C companies with high-volume consumer traffic. Industries include financial services, insurance, home services, legal, real estate, and Healthcare.

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Yonyx logo

Decision tree driven Interactive guides for customer service

Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system. Yonyx guides help improve CSAT & First Call Resolution, while reducing average handle time & deflecting calls

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XCALLY logo

Omnichannel contact center management

The IVR drag&drop designer allows you to create several IVR projects, from complex to simple, for example to route calls to proper departments or to provide 24/7 self service applications.

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Gladly logo

Cloud-based customer service platform

Gladly’s built-in IVR routes calls with intelligence and context—no add-ons or integrations required.

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LiveAgent logo

Cloud-based customer service platform for all sizes

Your full-stack Call Center software awaits. LiveAgent is a web-based Help Desk / Call Center / IVR solution which enables the management of support tickets from multiple channels, customer calls, live chat, and social media.

Start with a 1 month free trial, no credit card needed, no contracts.

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PhoneBurner logo

Power dialer & outbound sales acceleration software for SMBs

PhoneBurner's Power Dialing platform helps inside sales teams reach up to 4x more contacts, increase live answers, manage/track leads, and streamline workflows.

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Squaretalk logo

All-in-one contact center platform for sales automation

Squaretalk's cloud contact center platform provides IVR tools that help businesses greet callers, automate routing, build custom call flows, reduce wait times, improve first-call resolution, and connect customers to the right agents faster.

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Playvox logo

WEM Software for customer service teams.

Enhance contact center efficiency using Playvox WEM. Streamline operations via Playvox WFM, automate feedback via Playvox QM, and track KPIs for optimal performance.

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CTM logo

Conversation analytics for marketing attribution

CTM provides conversation analytics software that helps businesses track which marketing campaigns drive conversions across calls, chats, forms, and texts. The platform features AI-driven insights that analyze customer conversations to uncover preferences and behaviors, while offering workflow automation tools to streamline sales pipelines through intelligent call routing and lead management capabilities.

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TenFold logo

Have better customer conversations

Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data.

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Global Call Forwarding logo

The most trusted provider of business phone numbers.

Global Call Forwarding provides international toll-free numbers, local phone numbers, and enterprise voice solutions from most of the countries around the world.

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Bright Pattern logo

Cloud Contact Center Software with Embedded AI

Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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Close logo

Cloud-based sales CRM for SMB and growth teams

Cloud-based sales CRM consolidating calling, email, SMS, pipeline management, and a built-in AI sales agent for B2B teams of any size.

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CASH+ Call Accounting Software logo

Call accounting software

CASH+ Call Accounting Software is a call accounting software that helps businesses of all sizes track employee call activities, cost recovery, revenue generation, employee productivity, and more from within a centralized platform.

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Myphoner logo

Simple to use cold outreach enabling more calls & less admin

Myphoner is a fresh new take on how software for outreach via phone and following up on prospects should be done. We focus on giving you simple-to-use software yet with all the tools you need to run a successful team. You will not believe how simple it is and how focused you can be.

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