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Top Rated NPS Software with Mid size business - Page 3

Last updated: September 2026

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94 software options

Blue logo

Flexible automated 360 degree feedback reviews, with Blue

Implement a flexible & automated 360-degree feedback review process with the Blue.

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GetFeedback logo

Send better surveys. Collect better feedback.

GetFeedback is easy-to-use online survey software designed to improve response rates.

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doopoll logo

Create brilliant surveys with zero fuss.

Take the stress out of creating surveys.

doopoll is an easy-to-use survey platform, that saves you time and effort by helping you to create brilliant surveys, with zero fuss.

Create, share, present, and analyse your surveys in just a few clicks. We've made every feature a breeze to use.

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Chattermill logo

Customer feedback analysis software

Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.

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XEBO.ai logo

Cloud-based Feedback Management Solution

Survey2Connect is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration.

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Refiner logo

User feedback & customer survey software for SaaS companies

Refiner is a user feedback & customer survey software built specifically for SaaS companies. We help data driven SaaS teams better understand their users, measure customer satisfaction (NPS, CSAT), or research what to build next.

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Lumoa logo

Go from customer feedback to action without the guesswork.

Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business.

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Verint Voice of the Customer logo

Web-based customer experience (CX) suite of solutions

Verint® Experience Management™ is a customer experience (CX) suite of solutions designed to help businesses such as eCommerce, retail, public sector, government, financial services, telecom, energy, communication, healthcare, consumer, media, hospitality, travel, and more.

Read more about Verint Voice of the Customer

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Medallia Experience Cloud logo

The pioneer and market leader in Experience Management

Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years.

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Hello Customer logo

AI Voice of Customer platform for actionable insights

Hello Customer is an AI-powered Voice of Customer platform that helps companies understand customer feedback at scale. Automatically detect sentiment, categorize feedback, and identify the drivers behind NPS and CSAT to prioritize improvements and improve customer experience.

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Screeb logo

We help companies to (re)connect with their customers

The All-In-One Platform 
to Build Product Experiences Your Users Will Love

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Zoho Survey logo

Cloud-based tool for creating and manging surveys

Zoho Survey offers a customizable online survey maker for businesses to gather insights. With over 30 question types, advanced logic, and multilingual support, users can create targeted questionnaires. Surveys can be distributed via email, social media, and QR codes, collecting responses online or offline. The platform provides analytics like sentiment analysis, word clouds, and cross tabulation to help organizations understand customer satisfaction, employee experience, and market research.

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Wonderflow logo

Unified Voice of the customer analytics

Wonderflow is the simplest AI-based solution to analyze the Voice of the Customer and get insights on Ratings & Reviews.

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Checkbox Survey logo

Secure survey software for governments and businesses

Many companies rely on Checkbox for their survey and feedback needs. Due to its on-premise deployment, data security, and extensive customization options, Checkbox is the preferred tool for many businesses and organizations in government, research, healthcare, education, and the private sector.

Read more about Checkbox Survey

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Surveypal logo

AI-based customer service software

Surveypal is an AI-powered data solution that automatically delivers customer service analytics and insights from Zendesk tickets. Surveypal enables users to create online surveys to collect feedback and data from customers, employees, students, and website visitors.

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Customerly logo

Cloud-based AI customer service for SaaS teams

Cloud-based AI-first customer service platform for SaaS teams, combining autonomous AI agents, live chat, email marketing, and CRM.

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InMoment logo

Customer and employee experience management software

InMoment’s XI platform gives you the ability to measure and analyze your Net Promoter Score, as well as any other metric you might use. This approach gives you the ability to create dashboards so what you see is most important to you, design and send surveys, and close the loop with customers.

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SurveyLegend logo

Mobile-friendly survey management platform

SurveyLegend makes it easy to track and improve your Net Promoter Score (NPS). Effortlessly measure customer loyalty, identify promoters and detractors, and turn real-time feedback into actionable insights that drive growth—just like the world’s leading Fortune 500 companies.

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AskNicely logo

Cloud CX platform for multi-location service teams

AskNicely is a cloud-based customer experience platform for multi-location service businesses that collects feedback via NPS, CSAT.

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Feedbackly logo

All-in-one feedback software

Launch surveys in almost any channel you can imagine, let the feedback collect for you automatically, take action on your feedback instantly with the help of automation.

Read more about Feedbackly

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Keatext logo

Your most impactful improvements start here.

Keatext is a text analytics solution that delivers AI-based recommendations and ready-to-share reports leveraging GPT to improve customer experience.

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Alchemer logo

AI-powered feedback and reputation management.

Alchemer supports NPS programs with flexible survey design, automated distribution, and AI-powered analysis of open-text follow-ups—helping teams track scores over time, uncover the why behind them, and close the loop with detractors quickly.

Read more about Alchemer

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SurveySparrow logo

Cloud-based omnichannel experience management platform

SurveySparrow is a cloud-based experience management platform for businesses of all sizes, offering conversational surveys.

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CheckMarket logo

Cloud-based enterprise survey software solution

Cloud-based enterprise survey software solution. Users in more than 150 countries use CheckMarket to conduct beautiful surveys, get insights and act on the results.

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Xoxoday logo

Global rewards, recognition, loyalty and incentive solutions

An AI-powered platform offering businesses a comprehensive suite of loyalty, rewards, incentives, and engagement solutions. Designed to help organisations acquire, retain, and engage customers, partners, employees, and sales teams, Xoxoday enables personalised, technology-driven reward experiences

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