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Birdeye logo

Birdeye

4.7
633

#1 most trusted reputation and customer experience platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Birdeye users   
+15
I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.
Finding the review request button is now difficult. My employees will no longer use the product due to difficulty to use and I am getting tired of emails and texts all day.
We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.
Getting to speak with someone or cancelling a contract that was done incorrectly the first time was a problem. They don't return phone calls.
Our agency has really enjoyed working with BirdEye. It's proved to be a very effective way to manage the review process for our clients - and has yielded some great results.
Minor complaint - time frames for viewing reports don't have a simple "last month" option.
The software has so many reports available for tracking success and measuring whether or not campaigns are successful; I really like the integration of multiple sources of reviews in one place.
Some of our remote scheduler experience delayed notifications.
Its been excellent and is helping us be proactive vs reactive to brand management.
One of the best investments I made in our office. Can't say enough about the benefits and the ease of using this product.
I like how I can customize reviews to brand them for each of my clients' needs. Automation is a huge benefit as I can now offer this product to a wider variety of my clients.
The ease of use with this platform is definitely what I like most about it.
Great Enviroment, Great Customer Service, Great Development Team.
I love the fast communication. It's nice to be able to live chat with people, way quicker than texting.
The ease of use is so great. Allows our team to chat to our website visitors and request reviews from our customers.
Ease of use; Ability to run SMS and/or Email campaigns; Robust campaign customization; Integration with multiple review channels.
It is easy to respond, we can create replies to common questions and reviews. Customize or not the user experience is pleasant.
Totally satisfied and the price is also right.
I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.
Finding the review request button is now difficult. My employees will no longer use the product due to difficulty to use and I am getting tired of emails and texts all day.
We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.
Getting to speak with someone or cancelling a contract that was done incorrectly the first time was a problem. They don't return phone calls.
Our agency has really enjoyed working with BirdEye. It's proved to be a very effective way to manage the review process for our clients - and has yielded some great results.
Minor complaint - time frames for viewing reports don't have a simple "last month" option.
The software has so many reports available for tracking success and measuring whether or not campaigns are successful; I really like the integration of multiple sources of reviews in one place.
Some of our remote scheduler experience delayed notifications.
Its been excellent and is helping us be proactive vs reactive to brand management.
One of the best investments I made in our office. Can't say enough about the benefits and the ease of using this product.
I like how I can customize reviews to brand them for each of my clients' needs. Automation is a huge benefit as I can now offer this product to a wider variety of my clients.
The ease of use with this platform is definitely what I like most about it.
Great Enviroment, Great Customer Service, Great Development Team.
I love the fast communication. It's nice to be able to live chat with people, way quicker than texting.
The ease of use is so great. Allows our team to chat to our website visitors and request reviews from our customers.
Ease of use; Ability to run SMS and/or Email campaigns; Robust campaign customization; Integration with multiple review channels.
It is easy to respond, we can create replies to common questions and reviews. Customize or not the user experience is pleasant.
Totally satisfied and the price is also right.
I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.
Finding the review request button is now difficult. My employees will no longer use the product due to difficulty to use and I am getting tired of emails and texts all day.
We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.
Getting to speak with someone or cancelling a contract that was done incorrectly the first time was a problem. They don't return phone calls.
Our agency has really enjoyed working with BirdEye. It's proved to be a very effective way to manage the review process for our clients - and has yielded some great results.
Minor complaint - time frames for viewing reports don't have a simple "last month" option.
The software has so many reports available for tracking success and measuring whether or not campaigns are successful; I really like the integration of multiple sources of reviews in one place.
Some of our remote scheduler experience delayed notifications.
Its been excellent and is helping us be proactive vs reactive to brand management.
One of the best investments I made in our office. Can't say enough about the benefits and the ease of using this product.
I like how I can customize reviews to brand them for each of my clients' needs. Automation is a huge benefit as I can now offer this product to a wider variety of my clients.
The ease of use with this platform is definitely what I like most about it.
Great Enviroment, Great Customer Service, Great Development Team.
I love the fast communication. It's nice to be able to live chat with people, way quicker than texting.
The ease of use is so great. Allows our team to chat to our website visitors and request reviews from our customers.
Ease of use; Ability to run SMS and/or Email campaigns; Robust campaign customization; Integration with multiple review channels.
It is easy to respond, we can create replies to common questions and reviews. Customize or not the user experience is pleasant.
Totally satisfied and the price is also right.
Alchemer logo
4.5
305

Give every customer a voice. Make every voice matter.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    4.5
    Features
    4.1
    Customer support
    4.3
Pros and Cons from Alchemer users   
avatar
avatar
avatar
+15
The support team was easy to reach and super helpful. It's a rare thing to get thorough help, and not just a vague link to a help document.
After waiting over two weeks, I was advised that my request for a refund was denied. So, SurveyGizmo = limited service + poor business ethics + indifferent customer relations.
Each time, I received friendly, helpful and fast customer service. I also liked how the employees of SurveyGizmo were understanding and spoke clearly when explaining how to build or make a change.
I'm now having to deal with this as a fraudulent payment on my c/ card. What a waste of time and energy for a product that was so average to begin with.
Overall, SurveyGizmo allows our teams to easily program and distribute simple surveys. It includes great functions, like the ability to have a dashboard.
For example they accidentally shut down our accounts for 45 minutes in the middle of the work day which impacted all users.
They are a good tool for someone who has tech background and can navigate APIs, coding, or calculating. I also had an excellent time at their training a few years back.
Potential product but ridiculously marred by bad support and some minor bugs.
Needless to say, our data guy loves Survey Gizmo and is happy it integrates with all the major players.
It gets easier over time. Unlike the availability of the survey results on mobile - it's a real pain.
SurveyGizmo is relatively user-friendly and has some great survey features. We use Gizmo to program many of our simple surveys and it is usually quite reliable.
Things like translation capabilities and offline data collection are really great.
I have had a great experience with SurveyGizmo. It is easy to use, and it is able to create complex surveys in a short amount of time.
Impressively good software for handling complex questions.
The best web-based survey software for research ethics compliance.
This program has been helpful and we use it off and on based on the types of surveys we need to conduct through out the year.
We create so many surveys and put them onto Survey Gizmo over the last 6+ years. To easily download results into useful and standard formats makes research move quickly and without a hitch.
Alchemer - back when we started still Surveygizmo - offered what many big names in the industry have on offer, yet with a more affordable pricing and an interface that is easy to understand.
The support team was easy to reach and super helpful. It's a rare thing to get thorough help, and not just a vague link to a help document.
After waiting over two weeks, I was advised that my request for a refund was denied. So, SurveyGizmo = limited service + poor business ethics + indifferent customer relations.
Each time, I received friendly, helpful and fast customer service. I also liked how the employees of SurveyGizmo were understanding and spoke clearly when explaining how to build or make a change.
I'm now having to deal with this as a fraudulent payment on my c/ card. What a waste of time and energy for a product that was so average to begin with.
Overall, SurveyGizmo allows our teams to easily program and distribute simple surveys. It includes great functions, like the ability to have a dashboard.
For example they accidentally shut down our accounts for 45 minutes in the middle of the work day which impacted all users.
They are a good tool for someone who has tech background and can navigate APIs, coding, or calculating. I also had an excellent time at their training a few years back.
Potential product but ridiculously marred by bad support and some minor bugs.
Needless to say, our data guy loves Survey Gizmo and is happy it integrates with all the major players.
It gets easier over time. Unlike the availability of the survey results on mobile - it's a real pain.
SurveyGizmo is relatively user-friendly and has some great survey features. We use Gizmo to program many of our simple surveys and it is usually quite reliable.
Things like translation capabilities and offline data collection are really great.
I have had a great experience with SurveyGizmo. It is easy to use, and it is able to create complex surveys in a short amount of time.
Impressively good software for handling complex questions.
The best web-based survey software for research ethics compliance.
This program has been helpful and we use it off and on based on the types of surveys we need to conduct through out the year.
We create so many surveys and put them onto Survey Gizmo over the last 6+ years. To easily download results into useful and standard formats makes research move quickly and without a hitch.
Alchemer - back when we started still Surveygizmo - offered what many big names in the industry have on offer, yet with a more affordable pricing and an interface that is easy to understand.
The support team was easy to reach and super helpful. It's a rare thing to get thorough help, and not just a vague link to a help document.
After waiting over two weeks, I was advised that my request for a refund was denied. So, SurveyGizmo = limited service + poor business ethics + indifferent customer relations.
Each time, I received friendly, helpful and fast customer service. I also liked how the employees of SurveyGizmo were understanding and spoke clearly when explaining how to build or make a change.
I'm now having to deal with this as a fraudulent payment on my c/ card. What a waste of time and energy for a product that was so average to begin with.
Overall, SurveyGizmo allows our teams to easily program and distribute simple surveys. It includes great functions, like the ability to have a dashboard.
For example they accidentally shut down our accounts for 45 minutes in the middle of the work day which impacted all users.
They are a good tool for someone who has tech background and can navigate APIs, coding, or calculating. I also had an excellent time at their training a few years back.
Potential product but ridiculously marred by bad support and some minor bugs.
Needless to say, our data guy loves Survey Gizmo and is happy it integrates with all the major players.
It gets easier over time. Unlike the availability of the survey results on mobile - it's a real pain.
SurveyGizmo is relatively user-friendly and has some great survey features. We use Gizmo to program many of our simple surveys and it is usually quite reliable.
Things like translation capabilities and offline data collection are really great.
I have had a great experience with SurveyGizmo. It is easy to use, and it is able to create complex surveys in a short amount of time.
Impressively good software for handling complex questions.
The best web-based survey software for research ethics compliance.
This program has been helpful and we use it off and on based on the types of surveys we need to conduct through out the year.
We create so many surveys and put them onto Survey Gizmo over the last 6+ years. To easily download results into useful and standard formats makes research move quickly and without a hitch.
Alchemer - back when we started still Surveygizmo - offered what many big names in the industry have on offer, yet with a more affordable pricing and an interface that is easy to understand.
Google Forms logo
4.7
10.7K

Create custom forms for surveys & questionnaires

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.4
    Customer support
    4.4
Pros and Cons from Google Forms users   
avatar
avatar
avatar
+15
The ease of use, the ability to customize and best of all uniformity throughout the organization.
If you make a mistake there is no auto suggestion to help you out. It will give you a blank look and a confusing an error message.
Overall, I would recommend using Forms because its integration with one's google account is amazing and when drafted correctly, you can elicit the appropriate feedback from users of the Form.
I have a hard time making changes to my current forms. It is mainly because I am scared I will disrupt the flow of the form.
Auto save in the cloud is seamless with amazing collaboration support. Free to use and easily integrates with other Google features.
People miss the submit button after entering all the information. Hard to capture answers when this is missed.
We used it one time for awards in the office, and it was a seamless process to get a free, fair, and unbiased vote from the staff.
The first time I used it I accidentally made it so that answers were anonymous on my poll. But that was user error.
I love that there is the ability for other people to edit the forms as needed if given the capability. I recommend this software to anyone.
My Overall experience with google form is great. It helps me in survey within or outside the organization, found best solution to collect data in various form.
Ease of use and it's Free to use. Easy to deploy, it has been excellent for my needs and to collate the information gathered.
I loved all the details this software had. It is especially helpful that all the edits you make are saved automatically.
The ease of use is just great with this software. It also is great having everything tied into the google suite of tools.
The ability to create a list of questions to a large number of users and get organized real-time responses is huge advantage. The fact that it is so quick easy makes this tool so great to use.
M the price of having it was awesome and it’s very affordable to others that needs this product as is.
The abundance of models, the ease of use, the simple, sophisticated interface, and the low price are all things I love about this tool.
My experience with Google customer support is also very positive, as it was professional and helpful.
The things I like the most about the Google Forms software is that we can create surveys for our patients and employees. Thus allows us to improve our customer service.
The ease of use, the ability to customize and best of all uniformity throughout the organization.
If you make a mistake there is no auto suggestion to help you out. It will give you a blank look and a confusing an error message.
Overall, I would recommend using Forms because its integration with one's google account is amazing and when drafted correctly, you can elicit the appropriate feedback from users of the Form.
I have a hard time making changes to my current forms. It is mainly because I am scared I will disrupt the flow of the form.
Auto save in the cloud is seamless with amazing collaboration support. Free to use and easily integrates with other Google features.
People miss the submit button after entering all the information. Hard to capture answers when this is missed.
We used it one time for awards in the office, and it was a seamless process to get a free, fair, and unbiased vote from the staff.
The first time I used it I accidentally made it so that answers were anonymous on my poll. But that was user error.
I love that there is the ability for other people to edit the forms as needed if given the capability. I recommend this software to anyone.
My Overall experience with google form is great. It helps me in survey within or outside the organization, found best solution to collect data in various form.
Ease of use and it's Free to use. Easy to deploy, it has been excellent for my needs and to collate the information gathered.
I loved all the details this software had. It is especially helpful that all the edits you make are saved automatically.
The ease of use is just great with this software. It also is great having everything tied into the google suite of tools.
The ability to create a list of questions to a large number of users and get organized real-time responses is huge advantage. The fact that it is so quick easy makes this tool so great to use.
M the price of having it was awesome and it’s very affordable to others that needs this product as is.
The abundance of models, the ease of use, the simple, sophisticated interface, and the low price are all things I love about this tool.
My experience with Google customer support is also very positive, as it was professional and helpful.
The things I like the most about the Google Forms software is that we can create surveys for our patients and employees. Thus allows us to improve our customer service.
The ease of use, the ability to customize and best of all uniformity throughout the organization.
If you make a mistake there is no auto suggestion to help you out. It will give you a blank look and a confusing an error message.
Overall, I would recommend using Forms because its integration with one's google account is amazing and when drafted correctly, you can elicit the appropriate feedback from users of the Form.
I have a hard time making changes to my current forms. It is mainly because I am scared I will disrupt the flow of the form.
Auto save in the cloud is seamless with amazing collaboration support. Free to use and easily integrates with other Google features.
People miss the submit button after entering all the information. Hard to capture answers when this is missed.
We used it one time for awards in the office, and it was a seamless process to get a free, fair, and unbiased vote from the staff.
The first time I used it I accidentally made it so that answers were anonymous on my poll. But that was user error.
I love that there is the ability for other people to edit the forms as needed if given the capability. I recommend this software to anyone.
My Overall experience with google form is great. It helps me in survey within or outside the organization, found best solution to collect data in various form.
Ease of use and it's Free to use. Easy to deploy, it has been excellent for my needs and to collate the information gathered.
I loved all the details this software had. It is especially helpful that all the edits you make are saved automatically.
The ease of use is just great with this software. It also is great having everything tied into the google suite of tools.
The ability to create a list of questions to a large number of users and get organized real-time responses is huge advantage. The fact that it is so quick easy makes this tool so great to use.
M the price of having it was awesome and it’s very affordable to others that needs this product as is.
The abundance of models, the ease of use, the simple, sophisticated interface, and the low price are all things I love about this tool.
My experience with Google customer support is also very positive, as it was professional and helpful.
The things I like the most about the Google Forms software is that we can create surveys for our patients and employees. Thus allows us to improve our customer service.
Mailchimp logo

Mailchimp

4.5
16.8K

Email and advertising marketing automation platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.2
Pros and Cons from Mailchimp users   
avatar
+15
I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.
The greatest benefit to using this program is the integration possibilities. It is compatible with a lot of the other software/programs we use so integration was seamless and saved time & money.
Very confusing, very difficult to figure out where to click , also when you input a wrong email address it blocks your whole process of sending emails to others.
Their dedication to improvement is a positive sign for the company. There is a reason that they are the industry standard.
Mailchimp is the best, I have learned about their features, and they are perfect especially for a beginning business or business with a small following. They make it really easy for you to use.
It was great - I love them and suggest them to all friends getting started, I wouldn't trust any other company for a product in this price range and offering.
The templates are great and quite efficient. It's really easy to set up a campaign and the option to make a landing page right there is awesome.
This software is great for social media, has advanced features with it and allows you to have a free trial with it. The email campaign is very straight forward and easy to use.
I like the ease of use of this software and how you send 2000 emails for free before you transfer to a paid membership. They are a great company and have been in business for years.
I love to use mailchimp for email marketing most especiallly when i want to generate lead. THEIR Landing page is superb.
Its broad feature set and ease of use are an amazing help to a new company just getting started. If you're not looking for custom integration or transactional emails, this product is one of the best.
It has been a good experience, would recommend specially if you are just starting creating your newsletters and want to practice before spending a significant amount of money on this type of software.
The easy to read interface and the ease of printing. The hospitality from customer service is great.
I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.
The greatest benefit to using this program is the integration possibilities. It is compatible with a lot of the other software/programs we use so integration was seamless and saved time & money.
Very confusing, very difficult to figure out where to click , also when you input a wrong email address it blocks your whole process of sending emails to others.
Their dedication to improvement is a positive sign for the company. There is a reason that they are the industry standard.
Mailchimp is the best, I have learned about their features, and they are perfect especially for a beginning business or business with a small following. They make it really easy for you to use.
It was great - I love them and suggest them to all friends getting started, I wouldn't trust any other company for a product in this price range and offering.
The templates are great and quite efficient. It's really easy to set up a campaign and the option to make a landing page right there is awesome.
This software is great for social media, has advanced features with it and allows you to have a free trial with it. The email campaign is very straight forward and easy to use.
I like the ease of use of this software and how you send 2000 emails for free before you transfer to a paid membership. They are a great company and have been in business for years.
I love to use mailchimp for email marketing most especiallly when i want to generate lead. THEIR Landing page is superb.
Its broad feature set and ease of use are an amazing help to a new company just getting started. If you're not looking for custom integration or transactional emails, this product is one of the best.
It has been a good experience, would recommend specially if you are just starting creating your newsletters and want to practice before spending a significant amount of money on this type of software.
The easy to read interface and the ease of printing. The hospitality from customer service is great.
I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.
The greatest benefit to using this program is the integration possibilities. It is compatible with a lot of the other software/programs we use so integration was seamless and saved time & money.
Very confusing, very difficult to figure out where to click , also when you input a wrong email address it blocks your whole process of sending emails to others.
Their dedication to improvement is a positive sign for the company. There is a reason that they are the industry standard.
Mailchimp is the best, I have learned about their features, and they are perfect especially for a beginning business or business with a small following. They make it really easy for you to use.
It was great - I love them and suggest them to all friends getting started, I wouldn't trust any other company for a product in this price range and offering.
The templates are great and quite efficient. It's really easy to set up a campaign and the option to make a landing page right there is awesome.
This software is great for social media, has advanced features with it and allows you to have a free trial with it. The email campaign is very straight forward and easy to use.
I like the ease of use of this software and how you send 2000 emails for free before you transfer to a paid membership. They are a great company and have been in business for years.
I love to use mailchimp for email marketing most especiallly when i want to generate lead. THEIR Landing page is superb.
Its broad feature set and ease of use are an amazing help to a new company just getting started. If you're not looking for custom integration or transactional emails, this product is one of the best.
It has been a good experience, would recommend specially if you are just starting creating your newsletters and want to practice before spending a significant amount of money on this type of software.
The easy to read interface and the ease of printing. The hospitality from customer service is great.
Sogolytics logo
4.7
720

Customer and employee experience management platform.

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Sogolytics users   
+15
The responsive support is the very best I've experienced. I'm continually amazed at how quickly they are able to address my questions.
So I ended up losing my entire draft survey and had to start over a week before it was due because I didn't want to pay yet for the full version just to complete one assignment.
SoGoSurvey is a comprehensive program that allows you to record and reconfigure important statistics related to your workplace with ease and precision.
The software did have errors occasionally, whether it seemed to be programming related or server related.
This program is user-friendly, sleek, has great functionality, and best of all has several languages to choose from.
If I ask a recipient to do a survey sometimes they get bored throughout and may not answer some questions.
Very easy to use, the features in the free version are greater than other options out there, data is laid out very clearly.
For this product, you get what you pay for though.
Great interface with an excellent customer support. In addition to that, SoGo Survey provides one-year free subscription to the students.
A great product with good customer support and help for the non-profit community.
This program is very helpful to create nice and pretty surveys. It helped me while preparing to my master's thesis.
They have great customer service, quick to respond with good information.
Very pleased with the product in a free trial. Many desirable features are in the various paid tiers.
I have really enjoyed using so go survey as my data collection software over the past year. It has been so easy to use and came at such a great price.
This is an excellent platform to use with really useful features.
This is a very user friendly, intuitive tool. I find it easy to use and many of it's features make things quick and easy.
The integration is just flawless. Creating and sharing surveys are now so simple.
Ease of use, designs possibilities, integration with other platforms.
The responsive support is the very best I've experienced. I'm continually amazed at how quickly they are able to address my questions.
So I ended up losing my entire draft survey and had to start over a week before it was due because I didn't want to pay yet for the full version just to complete one assignment.
SoGoSurvey is a comprehensive program that allows you to record and reconfigure important statistics related to your workplace with ease and precision.
The software did have errors occasionally, whether it seemed to be programming related or server related.
This program is user-friendly, sleek, has great functionality, and best of all has several languages to choose from.
If I ask a recipient to do a survey sometimes they get bored throughout and may not answer some questions.
Very easy to use, the features in the free version are greater than other options out there, data is laid out very clearly.
For this product, you get what you pay for though.
Great interface with an excellent customer support. In addition to that, SoGo Survey provides one-year free subscription to the students.
A great product with good customer support and help for the non-profit community.
This program is very helpful to create nice and pretty surveys. It helped me while preparing to my master's thesis.
They have great customer service, quick to respond with good information.
Very pleased with the product in a free trial. Many desirable features are in the various paid tiers.
I have really enjoyed using so go survey as my data collection software over the past year. It has been so easy to use and came at such a great price.
This is an excellent platform to use with really useful features.
This is a very user friendly, intuitive tool. I find it easy to use and many of it's features make things quick and easy.
The integration is just flawless. Creating and sharing surveys are now so simple.
Ease of use, designs possibilities, integration with other platforms.
The responsive support is the very best I've experienced. I'm continually amazed at how quickly they are able to address my questions.
So I ended up losing my entire draft survey and had to start over a week before it was due because I didn't want to pay yet for the full version just to complete one assignment.
SoGoSurvey is a comprehensive program that allows you to record and reconfigure important statistics related to your workplace with ease and precision.
The software did have errors occasionally, whether it seemed to be programming related or server related.
This program is user-friendly, sleek, has great functionality, and best of all has several languages to choose from.
If I ask a recipient to do a survey sometimes they get bored throughout and may not answer some questions.
Very easy to use, the features in the free version are greater than other options out there, data is laid out very clearly.
For this product, you get what you pay for though.
Great interface with an excellent customer support. In addition to that, SoGo Survey provides one-year free subscription to the students.
A great product with good customer support and help for the non-profit community.
This program is very helpful to create nice and pretty surveys. It helped me while preparing to my master's thesis.
They have great customer service, quick to respond with good information.
Very pleased with the product in a free trial. Many desirable features are in the various paid tiers.
I have really enjoyed using so go survey as my data collection software over the past year. It has been so easy to use and came at such a great price.
This is an excellent platform to use with really useful features.
This is a very user friendly, intuitive tool. I find it easy to use and many of it's features make things quick and easy.
The integration is just flawless. Creating and sharing surveys are now so simple.
Ease of use, designs possibilities, integration with other platforms.
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