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Ticketing Software with Video Conferencing

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Zoho Backstage logo
4.6
11

Run events smarter, better.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.6
    Features
    4.0
    Customer support
    4.1
Pros and Cons from Zoho Backstage users   
No pros & cons found
Brushfire logo
4.7
143

The go-to ticketing and registration platform.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.8
Pros and Cons from Brushfire users   
avatar
+15
We have used other software like eventbrite and we had SUCH a better experience with Brushfire. They are affordable, helpful, and the sotfware is great.
Sometimes errors can't be corrected as I experienced this year - a previous year photo continues to pop up - confusing people.
I love the ability to create custom reports within the same system and not have to download multiple spreadsheets to create my own views. And the customer service is top notch.
The Spanish translations is weak and incorrect for many concepts. This is causing confusion on our attendees.
Brushfire's Customer Service is ALWAYS so helpful in helping us navigate possible outcomes while also providing more options for how to make the system work best.
Difficult to use and find the options needed. And found it hard to pull the reports and track the things we need.
BrushFire is very easy to use and Setup they Helped me create out event in No time Flat. There Support People are just awesome and very helpful.
Had a bit of difficulty editing a page to include a different picture. Once I asked customer service and familiarized myself with the software more, no more issues.
Brushfire was great to work with on our first ticketed event. They made the process super easy and run smoothly.
I absolutely love the back end of brushfire. The update to the "Manage" page really increased the usability and ease of finding things.
They also have an awesome tiered pricing plan to help keep up with any size of event.
The customer service is absolutely amazing. When emailing questions, response time is almost immediate and if you need to chat in person, that is an easy process as well.
We like the opportunity to customize/make changes to our event registrations on our own, while also being able to request Brushfire's assistance.
Since everything integrates so well, we are excited to be able to spend more time preparing for the event itself rather than ticketing, housing, etc.
We like the fact that (optionally) tickets can be purchased for a group without providing the personal details of each person. The price of the service is reasonable.
Send the information to customer service, and they will set up the event for you. It has an robust API that integrates well with our Church Management System.
Brushfire is easy to use and has many capabilities.
We really appreciate the customer service to answer our questions, offer tutorials, and assist with set up needs.
We have used other software like eventbrite and we had SUCH a better experience with Brushfire. They are affordable, helpful, and the sotfware is great.
Sometimes errors can't be corrected as I experienced this year - a previous year photo continues to pop up - confusing people.
I love the ability to create custom reports within the same system and not have to download multiple spreadsheets to create my own views. And the customer service is top notch.
The Spanish translations is weak and incorrect for many concepts. This is causing confusion on our attendees.
Brushfire's Customer Service is ALWAYS so helpful in helping us navigate possible outcomes while also providing more options for how to make the system work best.
Difficult to use and find the options needed. And found it hard to pull the reports and track the things we need.
BrushFire is very easy to use and Setup they Helped me create out event in No time Flat. There Support People are just awesome and very helpful.
Had a bit of difficulty editing a page to include a different picture. Once I asked customer service and familiarized myself with the software more, no more issues.
Brushfire was great to work with on our first ticketed event. They made the process super easy and run smoothly.
I absolutely love the back end of brushfire. The update to the "Manage" page really increased the usability and ease of finding things.
They also have an awesome tiered pricing plan to help keep up with any size of event.
The customer service is absolutely amazing. When emailing questions, response time is almost immediate and if you need to chat in person, that is an easy process as well.
We like the opportunity to customize/make changes to our event registrations on our own, while also being able to request Brushfire's assistance.
Since everything integrates so well, we are excited to be able to spend more time preparing for the event itself rather than ticketing, housing, etc.
We like the fact that (optionally) tickets can be purchased for a group without providing the personal details of each person. The price of the service is reasonable.
Send the information to customer service, and they will set up the event for you. It has an robust API that integrates well with our Church Management System.
Brushfire is easy to use and has many capabilities.
We really appreciate the customer service to answer our questions, offer tutorials, and assist with set up needs.
We have used other software like eventbrite and we had SUCH a better experience with Brushfire. They are affordable, helpful, and the sotfware is great.
Sometimes errors can't be corrected as I experienced this year - a previous year photo continues to pop up - confusing people.
I love the ability to create custom reports within the same system and not have to download multiple spreadsheets to create my own views. And the customer service is top notch.
The Spanish translations is weak and incorrect for many concepts. This is causing confusion on our attendees.
Brushfire's Customer Service is ALWAYS so helpful in helping us navigate possible outcomes while also providing more options for how to make the system work best.
Difficult to use and find the options needed. And found it hard to pull the reports and track the things we need.
BrushFire is very easy to use and Setup they Helped me create out event in No time Flat. There Support People are just awesome and very helpful.
Had a bit of difficulty editing a page to include a different picture. Once I asked customer service and familiarized myself with the software more, no more issues.
Brushfire was great to work with on our first ticketed event. They made the process super easy and run smoothly.
I absolutely love the back end of brushfire. The update to the "Manage" page really increased the usability and ease of finding things.
They also have an awesome tiered pricing plan to help keep up with any size of event.
The customer service is absolutely amazing. When emailing questions, response time is almost immediate and if you need to chat in person, that is an easy process as well.
We like the opportunity to customize/make changes to our event registrations on our own, while also being able to request Brushfire's assistance.
Since everything integrates so well, we are excited to be able to spend more time preparing for the event itself rather than ticketing, housing, etc.
We like the fact that (optionally) tickets can be purchased for a group without providing the personal details of each person. The price of the service is reasonable.
Send the information to customer service, and they will set up the event for you. It has an robust API that integrates well with our Church Management System.
Brushfire is easy to use and has many capabilities.
We really appreciate the customer service to answer our questions, offer tutorials, and assist with set up needs.
Bitpod Event logo
4.6
11

Event management, ticketing, conference, and event booking

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.8
    Features
    4.4
    Customer support
    4.7
Pros and Cons from Bitpod Event users   
avatar
+11
Awesome features that make your life easy. Good to navigate around different screens.
Sometimes, I am not offline and I wish it has offline mode.
The support and implementation team is very responsive and does a great work.
We've only had one issue where promote event link on our social media channel, but the customer service team helped me to solve the problem quickly.
The system is very easy to use and has all the necessary functionalities for an event platform from registration to analytics. It has very good integration possibilities with other systems.
This Software is Complete Package for Events Hosting and Management that offers very rich features to organize virtual events. It's a very easy to use and worthy tool among your spent.
A Perfect Solution For Event Management and Appointments.
Overall very positive experience around UI, tool adaptibility, integration and service. Overall very positive experience around UI, tool adaptibility and service.
Bitpod Event is a Perfect Software for all the event organizers and agencies who hosts virtual events.
We used this software to organize events and manage our tasks like Tickets, live streaming, audience engagement and many other things which makes our work easy and effortless.
User Friendly and easy to understand and operate.
The thing I liked the most is the customer support, which is really fast and always open.
The Bitpod team has been instrumental in getting us up and running with using the tool. They've had a very quick response rate and we can tell they are always looking to improve.
My overall experience has been good, a few bumps in the road in the past with editing and functionality but the customer support has made up for that.
Awesome features that make your life easy. Good to navigate around different screens.
Sometimes, I am not offline and I wish it has offline mode.
The support and implementation team is very responsive and does a great work.
We've only had one issue where promote event link on our social media channel, but the customer service team helped me to solve the problem quickly.
The system is very easy to use and has all the necessary functionalities for an event platform from registration to analytics. It has very good integration possibilities with other systems.
This Software is Complete Package for Events Hosting and Management that offers very rich features to organize virtual events. It's a very easy to use and worthy tool among your spent.
A Perfect Solution For Event Management and Appointments.
Overall very positive experience around UI, tool adaptibility, integration and service. Overall very positive experience around UI, tool adaptibility and service.
Bitpod Event is a Perfect Software for all the event organizers and agencies who hosts virtual events.
We used this software to organize events and manage our tasks like Tickets, live streaming, audience engagement and many other things which makes our work easy and effortless.
User Friendly and easy to understand and operate.
The thing I liked the most is the customer support, which is really fast and always open.
The Bitpod team has been instrumental in getting us up and running with using the tool. They've had a very quick response rate and we can tell they are always looking to improve.
My overall experience has been good, a few bumps in the road in the past with editing and functionality but the customer support has made up for that.
Awesome features that make your life easy. Good to navigate around different screens.
Sometimes, I am not offline and I wish it has offline mode.
The support and implementation team is very responsive and does a great work.
We've only had one issue where promote event link on our social media channel, but the customer service team helped me to solve the problem quickly.
The system is very easy to use and has all the necessary functionalities for an event platform from registration to analytics. It has very good integration possibilities with other systems.
This Software is Complete Package for Events Hosting and Management that offers very rich features to organize virtual events. It's a very easy to use and worthy tool among your spent.
A Perfect Solution For Event Management and Appointments.
Overall very positive experience around UI, tool adaptibility, integration and service. Overall very positive experience around UI, tool adaptibility and service.
Bitpod Event is a Perfect Software for all the event organizers and agencies who hosts virtual events.
We used this software to organize events and manage our tasks like Tickets, live streaming, audience engagement and many other things which makes our work easy and effortless.
User Friendly and easy to understand and operate.
The thing I liked the most is the customer support, which is really fast and always open.
The Bitpod team has been instrumental in getting us up and running with using the tool. They've had a very quick response rate and we can tell they are always looking to improve.
My overall experience has been good, a few bumps in the road in the past with editing and functionality but the customer support has made up for that.
Afton Tickets logo
5.0
38

Best online & in-person ticketing + virtual events platform.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.9
    Features
    4.8
    Customer support
    5.0
Pros and Cons from Afton Tickets users   
avatar
+15
Excellent, their staff are great, responsive and even worked through some unique situations we wanted to try and made them happen. Couldn't have done that with our previous system.
Need the company coordinator to administer refunds, set up public tickets , or deal with customer’s lost links.
I love the ease of use with the platform they created. I also love the team that Afton has working for them.
The only problem we ever had was a glitch in the ticket machine in our office kept turning off, as soon as we let them know it was fixed right away.
They explain the program in detail, are not afraid of special requests, they are very responsive, their on-site staff and equipment are top notch and follow-up reporting and settlement are excellent.
Some settings to link FB can be confusing on first use.
However, any of our venue promotions easily integrate with Afton's solution, and the fees are more than reasonable. Good deal overall, good value proposition.
Integration with Zoom, Google Meet, Microsoft Teams, etc. is missing.
We are so happy we chose Afton for our ticketing needs and believe they are going to be a big part of Earp's Ordinary's success.
Easy to use on the front end for the customer, and a robust back end full of data and details. Super flexible - can change ticketing on the fly during an active event.
I really appreciate working with a company that is invested in our shared success, will definitely continue to work with them.
I appreciated their attention to our feedback as a client and that they are continually improving the product.
They provided quick and easy help for any questions throughout our events, and gave very helpful training before our events to help alleviate any and all anxiety associated with this new process.
This product provided an end-to-end solution for our streaming events, it was easy to use and set up and level of support and customer service was excellent.
The software is so easy to use and integrate with, but the team at Afton are really great to work with. They take a partnership approach to the service and guidance they provide.
Excellent ticketing solution that includes options for other features.
Afton allows events to get a excellent ticketing experience that’s custom to their needs at a fair price which is hard to find in the ticketing industry.
Customer support and ease-of-use. My team enjoyed the platform as well.
Excellent, their staff are great, responsive and even worked through some unique situations we wanted to try and made them happen. Couldn't have done that with our previous system.
Need the company coordinator to administer refunds, set up public tickets , or deal with customer’s lost links.
I love the ease of use with the platform they created. I also love the team that Afton has working for them.
The only problem we ever had was a glitch in the ticket machine in our office kept turning off, as soon as we let them know it was fixed right away.
They explain the program in detail, are not afraid of special requests, they are very responsive, their on-site staff and equipment are top notch and follow-up reporting and settlement are excellent.
Some settings to link FB can be confusing on first use.
However, any of our venue promotions easily integrate with Afton's solution, and the fees are more than reasonable. Good deal overall, good value proposition.
Integration with Zoom, Google Meet, Microsoft Teams, etc. is missing.
We are so happy we chose Afton for our ticketing needs and believe they are going to be a big part of Earp's Ordinary's success.
Easy to use on the front end for the customer, and a robust back end full of data and details. Super flexible - can change ticketing on the fly during an active event.
I really appreciate working with a company that is invested in our shared success, will definitely continue to work with them.
I appreciated their attention to our feedback as a client and that they are continually improving the product.
They provided quick and easy help for any questions throughout our events, and gave very helpful training before our events to help alleviate any and all anxiety associated with this new process.
This product provided an end-to-end solution for our streaming events, it was easy to use and set up and level of support and customer service was excellent.
The software is so easy to use and integrate with, but the team at Afton are really great to work with. They take a partnership approach to the service and guidance they provide.
Excellent ticketing solution that includes options for other features.
Afton allows events to get a excellent ticketing experience that’s custom to their needs at a fair price which is hard to find in the ticketing industry.
Customer support and ease-of-use. My team enjoyed the platform as well.
Excellent, their staff are great, responsive and even worked through some unique situations we wanted to try and made them happen. Couldn't have done that with our previous system.
Need the company coordinator to administer refunds, set up public tickets , or deal with customer’s lost links.
I love the ease of use with the platform they created. I also love the team that Afton has working for them.
The only problem we ever had was a glitch in the ticket machine in our office kept turning off, as soon as we let them know it was fixed right away.
They explain the program in detail, are not afraid of special requests, they are very responsive, their on-site staff and equipment are top notch and follow-up reporting and settlement are excellent.
Some settings to link FB can be confusing on first use.
However, any of our venue promotions easily integrate with Afton's solution, and the fees are more than reasonable. Good deal overall, good value proposition.
Integration with Zoom, Google Meet, Microsoft Teams, etc. is missing.
We are so happy we chose Afton for our ticketing needs and believe they are going to be a big part of Earp's Ordinary's success.
Easy to use on the front end for the customer, and a robust back end full of data and details. Super flexible - can change ticketing on the fly during an active event.
I really appreciate working with a company that is invested in our shared success, will definitely continue to work with them.
I appreciated their attention to our feedback as a client and that they are continually improving the product.
They provided quick and easy help for any questions throughout our events, and gave very helpful training before our events to help alleviate any and all anxiety associated with this new process.
This product provided an end-to-end solution for our streaming events, it was easy to use and set up and level of support and customer service was excellent.
The software is so easy to use and integrate with, but the team at Afton are really great to work with. They take a partnership approach to the service and guidance they provide.
Excellent ticketing solution that includes options for other features.
Afton allows events to get a excellent ticketing experience that’s custom to their needs at a fair price which is hard to find in the ticketing industry.
Customer support and ease-of-use. My team enjoyed the platform as well.
vFairs logo
4.8
510

Virtual events management software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.9
Pros and Cons from vFairs users   
avatar
avatar
+15
I am grateful for our Project Manager, [SENSITIVE CONTENT], that we have been working with for a few years now. There isn't an issue she cant resolve or take care of.
Response time is poor: we've spent almost two weeks waiting for a response to our current issues with no answers to missing features and functions.
Great experience and worth the price. It was great to work with the vFairs team and they did everything in their hands to make our event a success.
Nobody ever explained what went wrong with the event, leaving our event team with no answers for the attendees.
I LOVED my experience working with vFairs, I will absolutely continue recommending this platform to clients of mine, and I hope to have the opportunity to collaborate again in the future.
Some of the items were a bit confusing such as uploading the registration list.
In addition, our attendees found the platform easy to navigate and visually stunning. When attendees did run into issues, the vFairs technical support was fantastic.
We were missing the possibility to do group video calls in the software. For now it was only possible to do one on one video/audio calls.
They went above and beyond and were always ready and willing to help make the event as successful as it was. I cannot say enough great things about the team that I worked with at vFairs.
As a first time users the platform was easy to use, Great designs and concepts. Most of all The folks at Vfairs were wonderful to work with.
The look and feel of the platform is our favorite. We are glad and excited to offer this platform to our clients.
Vfairs encompasses everything one needs to hold a successful virtual event. The technical support and customer service is superb with the best team in the world.
Our customer service representative was very flexible, friendly and helpful. They made the experience enjoyable and easy during a stressful time.
It was also great to have some help on the vFairs end, as they provided a team to assist with creating and launching the event. And the integration with Stripe proved to be a great bonus.
It was very easy to use. Great support from the vFairs team and great technical support during the congress.
The reporting after the conference is also very nice. Our rep tried her best to accomidate all of our needs.
He helped us customize much of our site to add our proprietary tools Into vFairs secure platform. This seamless integration was a top priority to our community who values open source connectivity.
Overall we were very happy. Great platform, great price, and mostly a good experience working with their management BUT it could have been better.
I am grateful for our Project Manager, [SENSITIVE CONTENT], that we have been working with for a few years now. There isn't an issue she cant resolve or take care of.
Response time is poor: we've spent almost two weeks waiting for a response to our current issues with no answers to missing features and functions.
Great experience and worth the price. It was great to work with the vFairs team and they did everything in their hands to make our event a success.
Nobody ever explained what went wrong with the event, leaving our event team with no answers for the attendees.
I LOVED my experience working with vFairs, I will absolutely continue recommending this platform to clients of mine, and I hope to have the opportunity to collaborate again in the future.
Some of the items were a bit confusing such as uploading the registration list.
In addition, our attendees found the platform easy to navigate and visually stunning. When attendees did run into issues, the vFairs technical support was fantastic.
We were missing the possibility to do group video calls in the software. For now it was only possible to do one on one video/audio calls.
They went above and beyond and were always ready and willing to help make the event as successful as it was. I cannot say enough great things about the team that I worked with at vFairs.
As a first time users the platform was easy to use, Great designs and concepts. Most of all The folks at Vfairs were wonderful to work with.
The look and feel of the platform is our favorite. We are glad and excited to offer this platform to our clients.
Vfairs encompasses everything one needs to hold a successful virtual event. The technical support and customer service is superb with the best team in the world.
Our customer service representative was very flexible, friendly and helpful. They made the experience enjoyable and easy during a stressful time.
It was also great to have some help on the vFairs end, as they provided a team to assist with creating and launching the event. And the integration with Stripe proved to be a great bonus.
It was very easy to use. Great support from the vFairs team and great technical support during the congress.
The reporting after the conference is also very nice. Our rep tried her best to accomidate all of our needs.
He helped us customize much of our site to add our proprietary tools Into vFairs secure platform. This seamless integration was a top priority to our community who values open source connectivity.
Overall we were very happy. Great platform, great price, and mostly a good experience working with their management BUT it could have been better.
I am grateful for our Project Manager, [SENSITIVE CONTENT], that we have been working with for a few years now. There isn't an issue she cant resolve or take care of.
Response time is poor: we've spent almost two weeks waiting for a response to our current issues with no answers to missing features and functions.
Great experience and worth the price. It was great to work with the vFairs team and they did everything in their hands to make our event a success.
Nobody ever explained what went wrong with the event, leaving our event team with no answers for the attendees.
I LOVED my experience working with vFairs, I will absolutely continue recommending this platform to clients of mine, and I hope to have the opportunity to collaborate again in the future.
Some of the items were a bit confusing such as uploading the registration list.
In addition, our attendees found the platform easy to navigate and visually stunning. When attendees did run into issues, the vFairs technical support was fantastic.
We were missing the possibility to do group video calls in the software. For now it was only possible to do one on one video/audio calls.
They went above and beyond and were always ready and willing to help make the event as successful as it was. I cannot say enough great things about the team that I worked with at vFairs.
As a first time users the platform was easy to use, Great designs and concepts. Most of all The folks at Vfairs were wonderful to work with.
The look and feel of the platform is our favorite. We are glad and excited to offer this platform to our clients.
Vfairs encompasses everything one needs to hold a successful virtual event. The technical support and customer service is superb with the best team in the world.
Our customer service representative was very flexible, friendly and helpful. They made the experience enjoyable and easy during a stressful time.
It was also great to have some help on the vFairs end, as they provided a team to assist with creating and launching the event. And the integration with Stripe proved to be a great bonus.
It was very easy to use. Great support from the vFairs team and great technical support during the congress.
The reporting after the conference is also very nice. Our rep tried her best to accomidate all of our needs.
He helped us customize much of our site to add our proprietary tools Into vFairs secure platform. This seamless integration was a top priority to our community who values open source connectivity.
Overall we were very happy. Great platform, great price, and mostly a good experience working with their management BUT it could have been better.
Webex Events (Formerly Socio) logo
4.8
207

Easily build your custom branded mobile event app

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.9
Pros and Cons from Webex Events (Formerly Socio) users   
+15
Socio is the perfect hybrid of do-it-yourself, but get as much support as you would like, option out there. It is very easy to build events and they give you all the support you need to be successful.
The thing that was frustrating about the software was during events.
Along with that, whenever I had a question, help was just a click away and were enjoyable to work with providing quick answers, tips, and solutions with fun and engaging attitudes.
Having to navigate between multiple windows / screens to find problems or glitches and then solve them on the backend was a bit cumbersome.
I love Socio's ease of use from a backend standpoint. Compared to another company we used in the past for some similar features, Socio's platform was intuitive, fun, and expansive.
Socio walked through the entire process with me, as a first time virtual conference planner, I was extremely nervous and unsure how to start or what to do.
There are probably 25 good to great conference software platforms out there - We picked Socio after having demo's with 4 of the top vendors.
Where they lack a feature we may need, they are always open to considering upgrades, this may take some time to implement but we understand that upgrades need to be tested.
We really appreciated their customer and technical support's availability to chat, their friendliness and their willingness to help guide us through the development of our event by using the product.
I love this software because it is easy to use and can easily be customized to fit my Associations needs. The sales team is great.
The team that supports me is amazing. I have LOVED using this and tell everyone I know that this is the best.
The customer support staff was great and responsive and all users enjoyed the platform. Looking forward to using it again.
Her advice helped us make the experience the best we could and we received a number of compliments on the quality of each event and experience.
Socio was an excellent way to create a virtual event feel like a live event. They put a high priority on networking tools, including all the fun.
The integration of the wonder.me rooms for networking was a great tool for breakout (and the ability to have a breakout within a breakout.
I particularly appreciated the Streamyard integration, while the gamification process was a massive hit with attendees. RTMP integration was also a great value add.
The support team feels like an extension of my own team, where they are as invested in the query as I am.
It has a simple interface that's easy for anyone to understand and doesn't need a lot of training. The cost was actually fairly reasonable compared to many other virtual event platforms out there.
Socio is the perfect hybrid of do-it-yourself, but get as much support as you would like, option out there. It is very easy to build events and they give you all the support you need to be successful.
The thing that was frustrating about the software was during events.
Along with that, whenever I had a question, help was just a click away and were enjoyable to work with providing quick answers, tips, and solutions with fun and engaging attitudes.
Having to navigate between multiple windows / screens to find problems or glitches and then solve them on the backend was a bit cumbersome.
I love Socio's ease of use from a backend standpoint. Compared to another company we used in the past for some similar features, Socio's platform was intuitive, fun, and expansive.
Socio walked through the entire process with me, as a first time virtual conference planner, I was extremely nervous and unsure how to start or what to do.
There are probably 25 good to great conference software platforms out there - We picked Socio after having demo's with 4 of the top vendors.
Where they lack a feature we may need, they are always open to considering upgrades, this may take some time to implement but we understand that upgrades need to be tested.
We really appreciated their customer and technical support's availability to chat, their friendliness and their willingness to help guide us through the development of our event by using the product.
I love this software because it is easy to use and can easily be customized to fit my Associations needs. The sales team is great.
The team that supports me is amazing. I have LOVED using this and tell everyone I know that this is the best.
The customer support staff was great and responsive and all users enjoyed the platform. Looking forward to using it again.
Her advice helped us make the experience the best we could and we received a number of compliments on the quality of each event and experience.
Socio was an excellent way to create a virtual event feel like a live event. They put a high priority on networking tools, including all the fun.
The integration of the wonder.me rooms for networking was a great tool for breakout (and the ability to have a breakout within a breakout.
I particularly appreciated the Streamyard integration, while the gamification process was a massive hit with attendees. RTMP integration was also a great value add.
The support team feels like an extension of my own team, where they are as invested in the query as I am.
It has a simple interface that's easy for anyone to understand and doesn't need a lot of training. The cost was actually fairly reasonable compared to many other virtual event platforms out there.
Socio is the perfect hybrid of do-it-yourself, but get as much support as you would like, option out there. It is very easy to build events and they give you all the support you need to be successful.
The thing that was frustrating about the software was during events.
Along with that, whenever I had a question, help was just a click away and were enjoyable to work with providing quick answers, tips, and solutions with fun and engaging attitudes.
Having to navigate between multiple windows / screens to find problems or glitches and then solve them on the backend was a bit cumbersome.
I love Socio's ease of use from a backend standpoint. Compared to another company we used in the past for some similar features, Socio's platform was intuitive, fun, and expansive.
Socio walked through the entire process with me, as a first time virtual conference planner, I was extremely nervous and unsure how to start or what to do.
There are probably 25 good to great conference software platforms out there - We picked Socio after having demo's with 4 of the top vendors.
Where they lack a feature we may need, they are always open to considering upgrades, this may take some time to implement but we understand that upgrades need to be tested.
We really appreciated their customer and technical support's availability to chat, their friendliness and their willingness to help guide us through the development of our event by using the product.
I love this software because it is easy to use and can easily be customized to fit my Associations needs. The sales team is great.
The team that supports me is amazing. I have LOVED using this and tell everyone I know that this is the best.
The customer support staff was great and responsive and all users enjoyed the platform. Looking forward to using it again.
Her advice helped us make the experience the best we could and we received a number of compliments on the quality of each event and experience.
Socio was an excellent way to create a virtual event feel like a live event. They put a high priority on networking tools, including all the fun.
The integration of the wonder.me rooms for networking was a great tool for breakout (and the ability to have a breakout within a breakout.
I particularly appreciated the Streamyard integration, while the gamification process was a massive hit with attendees. RTMP integration was also a great value add.
The support team feels like an extension of my own team, where they are as invested in the query as I am.
It has a simple interface that's easy for anyone to understand and doesn't need a lot of training. The cost was actually fairly reasonable compared to many other virtual event platforms out there.
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4.7
148

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Accelevents users   
avatar
avatar
+15
Easy to use, loads of features, much loved by attendees and amazing, timely, responsive customer service.
Only negative is that on the backend there is no way to sort items alphabetically, by price, etc. To find an item, you have to search.
We had a great experience with Accelevents. They were very responsive and helpful in setting up the platform and supporting us during the launch of the event.
If a purchaser of a raffle ticket makes a mistake by submitting a ticket to the wrong item, the software does not allow for a correction to be made so the ticket can be redirected to the correct item.
Very easy to use, fast and easy to learn, wonderful customer service, very knowledgeable staff that answered all my questions quickly, and a great price.
Administrators still had to be designated as speakers to have functionality in that session. Weird to have to register speakers as attendees to be able to see other sessions.
Now we are using Accelevents again for our holiday auction. We are very happy with the platform and the fantastic customer support.
Lack of videos to explain all the terms and a glossary.
Like the ease of using the streaming and ease of uploading information into the platform.
Accelevents was amazing for helping us quickly turn an auction into an online event due to restricted group gatherings. We are so grateful we didn’t have to cancel the event.
I loved that you can use either pre-recorded or live videos, and the integrations are very helpful.
The quality and accessibility of customer support are outstanding.
We have never had an issue. I am extremely confident in this product and recommend it to everyone.
I have always received quick, complete, and effective support. The platform is relatively easy to navigate and the self-help articles are extremely helpful.
Also, the response time for the chat feature & fixing issues was very very good. The ability to load multiple pictures & have a designated sponsor section.
User friendly for those that are computer savvy. Fast friendly customer service.
The integrated features and easy to use design suite made this both visually and financially the most appealing option on the market.
The pricing is pretty well calculated - the per participant per day payment makes it much easier for us to calculate our cost per participant and makes smaller online events possible and affordable.
Easy to use, loads of features, much loved by attendees and amazing, timely, responsive customer service.
Only negative is that on the backend there is no way to sort items alphabetically, by price, etc. To find an item, you have to search.
We had a great experience with Accelevents. They were very responsive and helpful in setting up the platform and supporting us during the launch of the event.
If a purchaser of a raffle ticket makes a mistake by submitting a ticket to the wrong item, the software does not allow for a correction to be made so the ticket can be redirected to the correct item.
Very easy to use, fast and easy to learn, wonderful customer service, very knowledgeable staff that answered all my questions quickly, and a great price.
Administrators still had to be designated as speakers to have functionality in that session. Weird to have to register speakers as attendees to be able to see other sessions.
Now we are using Accelevents again for our holiday auction. We are very happy with the platform and the fantastic customer support.
Lack of videos to explain all the terms and a glossary.
Like the ease of using the streaming and ease of uploading information into the platform.
Accelevents was amazing for helping us quickly turn an auction into an online event due to restricted group gatherings. We are so grateful we didn’t have to cancel the event.
I loved that you can use either pre-recorded or live videos, and the integrations are very helpful.
The quality and accessibility of customer support are outstanding.
We have never had an issue. I am extremely confident in this product and recommend it to everyone.
I have always received quick, complete, and effective support. The platform is relatively easy to navigate and the self-help articles are extremely helpful.
Also, the response time for the chat feature & fixing issues was very very good. The ability to load multiple pictures & have a designated sponsor section.
User friendly for those that are computer savvy. Fast friendly customer service.
The integrated features and easy to use design suite made this both visually and financially the most appealing option on the market.
The pricing is pretty well calculated - the per participant per day payment makes it much easier for us to calculate our cost per participant and makes smaller online events possible and affordable.
Easy to use, loads of features, much loved by attendees and amazing, timely, responsive customer service.
Only negative is that on the backend there is no way to sort items alphabetically, by price, etc. To find an item, you have to search.
We had a great experience with Accelevents. They were very responsive and helpful in setting up the platform and supporting us during the launch of the event.
If a purchaser of a raffle ticket makes a mistake by submitting a ticket to the wrong item, the software does not allow for a correction to be made so the ticket can be redirected to the correct item.
Very easy to use, fast and easy to learn, wonderful customer service, very knowledgeable staff that answered all my questions quickly, and a great price.
Administrators still had to be designated as speakers to have functionality in that session. Weird to have to register speakers as attendees to be able to see other sessions.
Now we are using Accelevents again for our holiday auction. We are very happy with the platform and the fantastic customer support.
Lack of videos to explain all the terms and a glossary.
Like the ease of using the streaming and ease of uploading information into the platform.
Accelevents was amazing for helping us quickly turn an auction into an online event due to restricted group gatherings. We are so grateful we didn’t have to cancel the event.
I loved that you can use either pre-recorded or live videos, and the integrations are very helpful.
The quality and accessibility of customer support are outstanding.
We have never had an issue. I am extremely confident in this product and recommend it to everyone.
I have always received quick, complete, and effective support. The platform is relatively easy to navigate and the self-help articles are extremely helpful.
Also, the response time for the chat feature & fixing issues was very very good. The ability to load multiple pictures & have a designated sponsor section.
User friendly for those that are computer savvy. Fast friendly customer service.
The integrated features and easy to use design suite made this both visually and financially the most appealing option on the market.
The pricing is pretty well calculated - the per participant per day payment makes it much easier for us to calculate our cost per participant and makes smaller online events possible and affordable.