vFairs Pricing, Features, Reviews & Alternatives

vFairs

Virtual events management software

4.72/5 (250 reviews)

vFairs overview

What is vFairs?

vFairs is a virtual events management platform which specializes in delivering Virtual Career Fairs, Job Fairs, Online Trade shows and Onboarding fairs that can be customized to the user's unique needs. The platform encourages event engagement by allowing hosts and exhibitors to use rich interactive tools like text/audio/video chat, webinars and discussion forums. With responsive customer service and a dedicated event manager, vFairs helps users work effectively and efficiently on their event. vFairs supports mobile compliance, webinars, audio chat, video chat and marketing services like promotion on social media.
vfairs.com

Pricing

Pricing options
One time license
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
vFairs screenshot: Booths include features that visitors can interact with, such as images, brochures, data sheets and videosvFairs - Host Amazing Virtual EventsvFairs screenshot: Booth representatives can engage with visitors via text/audio/video chat in real timevFairs screenshot: The Virtual Briefcase helps users store anything they see in the virtual environment and allows them to download it once the event endsvFairs screenshot: Design custom event landing pages according to the user's specifications and branding guidelinesvFairs screenshot: Access a range of ready-made booth templates and choose the one that fits bestvFairs screenshot: vFairs provides a third-party webinar facility that allows users to host speakers during the event which visitors can access

vFairs user reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.5
  4.7
  4.8
Pam O.

PDN - Professional Diversity Network - vFairs Review 2018

Used occasionally for 2+ years
Reviewed 2018-10-22
Review Source: Capterra

vFairs just ‘gets’ our business. The customer service they provide simultaneously to our own sales reps while communicating to multiple teams under each valued customer, is beyond commendable. We have worked with vFairs as our exclusive Virtual vendor since 2013 primarily due to his teams high level of professionalism, integrity, outstanding customer support and responsiveness. Their accuracy, speed and meticulous attention to detail is incomparable. I have not seen better. Every Virtual vFairs has produced for us has been smoothly run and when difficulties arise, as they do, vFairs Customer Support suggested conference meetings to get entire Teams trained, individual leadership calls, recommended specific, positive changes and in general, a swift ironing out of problems with every question answered and understood to the teams’ satisfaction and managements delight. Their Customer Support team does the heavy lifting answering complex technical questions and has identified problems early heading off deeper issues. They are a truly amazing team and have supported our customers 24 x7 by phone and email! vFairs offers a gentle approach when working with all levels of our clients’ hierarchy. Very appreciated. PDN provides 67% of the USA Fortune 500 companies diversity recruiting efforts via online and onsite products and vFairs has been an integral and successful component to our product suite. vFairs receives my greatest respect.

Pros
vFairs creative and sophisticated graphic appeal for customers and our candidates alike. Ease of use and the fact that vFairs conducted the entire set up, training, questions answered accurately and deployment in a timely and extremely professional manner. The product works great and customers received full technical support and reporting post event.

Cons
We experienced no problems with this software. All was wonderfully handled by vFairs leadership and Customer Support.

Response from vFairs


Thank you for taking the time to write this exceptional review, Pam! The entire team at vFairs is absolutely thrilled to hear about your experience with us. Your business means so much to us and we hope to see you again soon! :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Regina B.

Client Project | Developers Conference

Used occasionally for less than 6 months
Reviewed 2020-10-28
Review Source: Capterra

Fantastic!!! [SENSITIVE CONTENT HIDDEN] was thorough and efficient in his communication when getting me all set up with the software and establishing our client contract. [SENSITIVE CONTENT HIDDEN] was incredible with communication, keeping us on task, and delivering on our clients needs at lightning speed. And the design team was incredible at producing all of the customizations, the finishing touches, and building out the environment beyond what we could have imagined. I LOVED my experience working with vFairs, I will absolutely continue recommending this platform to clients of mine, and I hope to have the opportunity to collaborate again in the future!

Pros
What I LOVED about this software was both the user-friendliness of it as well as the advanced features. It can be hard to find something as advanced, and impressive, while still being comfortable for all to use. Much of my client's audience are people who are extremely intimidated by, and new to, using technology and I was overwhelmed with all of the positive feedback from attendees about how easy their user experience was - as well as how impressed they were with the features of the platform itself. I also LOVED the team that I work with.. [SENSITIVE CONTENT HIDDEN] in sales, [SENSITIVE CONTENT HIDDEN] as my project manager, and the design team behind the scenes that brought my vision to life were all incredible. A team of true professionals and complete stars! Bravo!

Cons
I truthfully only experienced two instances where I felt the software could have been improved: 1. I wish that there was email communication features built into the software to be able to follow up with registrants to send email reminders, important updates, etc. I know that email communications are built in for communicating with booth admins - It would be great if there was also opportunity to perform marketing/communicate with registrants 2. I found that there were some people who were registered as attendees but needed to actually be booth admins, and in order to change their role they had to be completely re-registered. For me, this was when I registered all of the speakers as attendees, but they needed to be booth admins to be able to click and reply to comments in the Q&A chat box. I had to go back and re-do all of these registrations, and re-do communication with those speakers who's passwords may have changed from me needing to manually re-register them. It would be much easier if administrator had the power to simply just change roles of registrants regardless of how they were initially registered.

Response from vFairs


Thank you for a heartwarming review, Regina! We're glad you found this experience advance, as well as user-friendly at the same time! We hope to provide you with an even more impressive experience next time! :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Holly M.

Great product and company

Used occasionally for less than 6 months
Reviewed 2021-03-17
Review Source: Capterra

We had a great experience with vFairs and would absolutely consider using them again in the future if our event is entirely virtual next year. They really helped us to recreate the in-person event experience using all of the different features and visuals - it was about as close as it could come to an in-person in this world right now and that for us was very important. We would definitely recommend over their competitors.

Pros
There was such a wide variety of features and options available to make it really your own event. The support staff was incredible, our vFairs rep helped us every step of the way and provided us with so many options to really help to create the event we were visualizing. We also really liked the ease of use of the backend for admins. For users we got feedback that it was a very intuitive platform and easy to use/get around 'inside' the event, and that for us was key as the virtual event world is new to so many of us.

Cons
The webinar connection to Zoom felt a bit clunky and I didn't feel as prepared for issues that came up as far as people not fully understanding how to operate the webinar using their host capabilities. I think that could have been explained better during the pre-webinar technical checks. I also wish the chat feature were more engaging. That's a difficult one during these times and I don't know how to accomplish it, but maybe more features to get people talking or involved in conversations? Including the gamification aspect in there as well maybe? It felt like the only part of the event that didn't capture the 'in-person' recreation as much as the rest of the platform did. Some of the additional features also felt overpriced, for example the Scavenger Hunt.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Pete S.

vFairs platform completely failed to deliver for our event

Used weekly for less than 6 months
Reviewed 2020-05-07
Review Source: Capterra

We approached vFairs with a view to delivering 3 events for us over a 3 month duration. The initial impression of the platform was very good, and whilst aesthetically it looked a little dated, it was technically capable of replicating the key aspects of our events in a virtual environment. However, the reality is that vFairs completely failed to deliver the service and functionality promised. On the day, the platform wasn’t finished; several of the key features didn’t work, and the UX and client experience was completely unacceptable. On a call, a member of staff intimated that in trying to exploit the rush to virtual events (as a result of the Covid pandemic) vFairs have severely over-stretched their capacity. This was certainly reflected in our experience, and it is clear that the resources vFairs allocated to the project has not been adequate. 4 weeks prior to delivery we highlighted severe reservations about our project management, and the UK team (who negotiated the sale) had escalated our concerns to senior management and the [SENSITIVE CONTENT HIDDEN], but despite assurances that additional resources would be committed, they still failed to deliver a functioning platform on the day of the conference.

Pros
Theoretically, vFairs as a platform is able to replicate the key value of our conferences in a virtual environment. It can: 1. host content, presentations, Q&A and panels, 2. facilitate business engagement between buyers and sellers, 3. Provide delegate interaction. The problem is that these functions simply didn’t work properly.

Cons
On the day of the event, the platform wasn’t finished and critical features were missing or dysfunctional: the exhibitor booths were incomplete, the chat function didn’t work properly and the competitions didn’t run as instructed. The content delivery was also unacceptable: vFairs streamed the video content in such low resolution that the text and graphics on many of the slides was illegible, while some speakers were barely recognisable. There was not enough vFairs staff to run the event properly, and those that were in charge of hosting the content weren’t properly briefed and equipped to do their job. The vFairs staff didn’t understand the times and format of the sessions; the presentation videos weren’t ready at the required time, and in multiple cases vFairs staff didn’t even seem to know they were hosting the session. In one instance a vFairs representative announced to one of our clients that not only had they failed to get the video ready, but their bandwidth was so low that they weren’t confident they could download it in time for the session starting. Events are all about the user experience, and unfortunately the functionality and service standards were so poor that the UX was severely compromised.

Response from vFairs


Dear Pete, thanks for taking the time to bring this to our attention. We're sorry your experience did not match your expectations. We always aim to deliver a great experience and are gutted when we miss the mark!
Your comments have been discussed at length with our project team to ensure this doesn't happen again and that vFairs maintains its standards of great delivery.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Debbie K.

Stop searching for a virtual meeting platform - this is it!

Used daily for 6-12 months
Reviewed 2021-01-18
Review Source: Capterra

Our first meeting was three short months after the Pandemic began and we had to evaluate available tools. vFairs quickly jumped to the top of the list. They helped us manage our project while learning the tools and implementing them at the same time. We doubled our attendance and engaged a worldwide audience with the tremendous support of the project management team. When it came time to plan our larger meeting, we didn’t hesitate to re-up our contract and hosted 3,000 attendees with over 1,500 presentations and 100 exhibitors for 8 days. Our project manager [SENSITIVE CONTENT HIDDEN] was outstanding at working with our team and our customers across multiple time zones in record response time. He helped us customize much of our site to add our proprietary tools Into vFairs secure platform. This seamless integration was a top priority to our community who values open source connectivity. We will continue to use vFairs platform as we move towards hybrid solutions.

Pros
Out of the box the software is able to do almost everything a meeting planner needs to convert a face to face meeting to a virtual event. It includes a visual appealing environment, easy administrative tools, excellent user interface and loads of online resources to help you promote it and educate your audience.

Cons
We easily found a workaround, but it was confusing that some of our members had dual roles as attendees abs exhibitors and were required to have two logins.

Response from vFairs


Dear Debbie. Thanks for leaving us an incredible review! Your feedback means the world to us. We can't wait to have you back on an improved platform, customized simply for your needs! :D

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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vFairs pricing

Pricing options
One time license
View Pricing Plans

Contact vFairs for detailed pricing information.

vFairs features

Alerts/Notifications
Customizable Branding
Customizable Templates
Mobile Access
Reporting & Statistics
Reporting/Analytics
Search/Filter

API (507 other apps)
Access Controls/Permissions (289 other apps)
Activity Dashboard (373 other apps)
CRM (295 other apps)
Calendar Management (299 other apps)
Contact Management (358 other apps)
Customer Database (310 other apps)
Data Import/Export (417 other apps)
Email Management (312 other apps)
Email Marketing (466 other apps)
Social Media Integration (304 other apps)
Surveys & Feedback (289 other apps)
Third Party Integrations (407 other apps)

Videos and tutorials

Additional information for vFairs

Key features of vFairs

  • Virtual lobby
  • Images
  • Brochures
  • Data sheets
  • Q&A
  • Polling
  • Mobile-friendly
  • Responsive templates
  • ScanShake app
  • Interactivity tools
  • Conferences/seminars
  • Custom registration form
  • Custom booth templates
  • Virtual briefcase
  • Registration management
  • Search functionality
  • Virtual booth templates
  • Exhibit/vendor management
  • Videos
  • Custom event landing pages
  • Chat
  • Event reporting
  • Tags & notes
  • Virtual event management
View All Features

Benefits

Use vFairs to host virtual job fairs, online tradeshows, open days, and more, conveniently online.
vFairs supports a range of services including an event manager, online marketing, event operations, live event support, and post-event processing.
The ScanShake mobile app allows exhibitors and attendees to exchange resumes, contact data and more by scanning QR codes.
Connect with visitors using interactive chat tools and webinars.
Reporting tools help users gain accurate and actionable insight into event performance.